Table of Contents

Cover

Title Page

Copyright

Dedication

Contents

About the Author

Preface

Acknowledgments

Chapter 1 What Defines a Psychoanalytic Therapy?

Background Information

Psychoanalysis and the Psychoanalytic Therapies

My Own Orientation

Background Information

Psychoanalysis and the Psychoanalytic Therapies

My Own Orientation

Chapter 2 The Psychoanalytic Sensibility

Curiosity and Awe

Complexity

Identification and Empathy

Subjectivity and Attunement to Affect

Attachment

Faith

Concluding Comments

Curiosity and Awe

Complexity

Identification and Empathy

Subjectivity and Attunement to Affect

Attachment

Faith

Concluding Comments

Chapter 3 The Therapist’s Preparation

Orienting Considerations

Therapy for the Therapist

Other Valuable Foundations of Practice

Concluding Comments

Orienting Considerations

Therapy for the Therapist

Other Valuable Foundations of Practice

Concluding Comments

Chapter 4 Preparing the Client

Establishing Safety

Educating the Patient About the Therapy Process

Concluding Comments

Establishing Safety

Educating the Patient About the Therapy Process

Concluding Comments

Chapter 5 Boundaries I: The Frame

Some General Observations about Therapists and Boundaries

Specific Boundaries and Their Vicissitudes

The Art of Saying No

Concluding Comments

Some General Observations about Therapists and Boundaries

Specific Boundaries and Their Vicissitudes

The Art of Saying No

Concluding Comments

Chapter 6 Basic Therapy Processes

Listening

Talking

Influences on Therapeutic Style

Integrating Psychoanalytic Therapy with Other Approaches

Power and Love

Listening

Talking

Influences on Therapeutic Style

Integrating Psychoanalytic Therapy with Other Approaches

Power and Love

Chapter 7 Boundaries II: Quandaries

Accidents and More or Less Innocent Events

Enactments

Disclosure

Touch

Concluding Comments

Accidents and More or Less Innocent Events

Enactments

Disclosure

Touch

Concluding Comments

Chapter 8 Molly

Original Clinical Picture

History of Treatment

Posttermination Observations

Original Clinical Picture

History of Treatment

Posttermination Observations

Chapter 9 Donna

Original Clinical Picture

History of Treatment

Posttermination Observations

Original Clinical Picture

History of Treatment

Posttermination Observations

Chapter 10 Ancillary Lessons of Psychoanalytic Therapy?

On Psychoanalytic Knowledge

Emotion

Development

Trauma and Stress

Intimacy and Sexuality

Self-Esteem

Forgiveness and Compassion

On Psychoanalytic Knowledge

Emotion

Development

Trauma and Stress

Intimacy and Sexuality

Self-Esteem

Forgiveness and Compassion

Chapter 11 Occupational Hazards and Gratifications

Occupational Hazards

Gratifications

Occupational Hazards

Gratifications

Chapter 12 Self-Care

Care of the ID

Care of the Ego

Care of the Superego

Annotated Bibliography

References

Author Index

Subject Index

About Guilford Publications

From the Publisher

Care of the ID

Care of the Ego

Care of the Superego

Annotated Bibliography

References

Author Index

Subject Index

About Guilford Publications

From the Publisher

index-1_1.jpg

index-2_1.jpg

Psychoanalytic

Psychotherapy

A Practitioner’s Guide

Nancy MCWilliams, PHD

COPYRIGHT

© 2004 Nancy McWilliams

Published by The Guilford Press

A Division of Guilford Publications, Inc.

72 Spring Street, New York, NY 10012

www.guilford.com

All rights reserved

© 2004 Epub Edition ISBN: 9781606235829

No part of this book may be reproduced, translated, stored in a retrieval

system, or transmitted, in any form or by any means, electronic, mechanical,

photocopying, microfilming, recording, or otherwise, without written

permission from the Publisher.

Last digit is print number: 9 8 7 6 5 4 3

Library of Congress Cataloging-in-Publication Data

McWilliams, Nancy.

Psychoanalytic psychotherapy : a practitioner’s guide / Nancy

McWilliams.

p. ; cm.

Includes bibliographical references.

ISBN 978-1-59385-009-8

1. Psychoanalysis. I. Title.

[DNLM: 1. Psychoanalytic Therapy. WM 460.6 M478p 2004]

RC504.M33 2004

616.89′17—dc22

2003025342

For Art Robbins, with thanks

ABOUT THE AUTHOR

Nancy McWilliams, PhD, teaches psychoanalytic theory and therapy

at the Graduate School of Applied and Professional Psychology at Rutgers—

The State University of New Jersey. A 1978 graduate of the National

Psychological Association for Psychoanalysis, she also teaches for the Institute

for Psychoanalysis and Psychotherapy of New Jersey, the National Training

Program in Contemporary Psychotherapy, the Psychoanalytic Institute of

Northern California, and the Minnesota Institute for Contemporary

Psychoanalytic Studies. She has lectured throughout the United States and in

Canada, Mexico, Russia, Sweden, Greece, Turkey, Australia, and New Zealand.

Dr. McWilliams has a private practice in psychoanalysis, psychodynamic

therapy, and supervision in Flemington, New Jersey, and is the author of

Psychoanalytic Diagnosis: Understanding Personality Structure in the

Clinical Process (Guilford Press, 1994) and Psychoanalytic Case Formulation

(Guilford Press, 1999) as well as articles and book chapters on personality,

psychopathology, psychotherapy, altruism, sexuality, and gender.

Preface

Psychology may be a science but psychotherapy is an art. Over the

past century, having started as an effort to cure the baffling symptoms of patients

with severe hysterical problems, psychodynamic therapies have been refined

and expanded in attempts to reduce the suffering of an increasingly broad and

diverse range of people. The impetus for this book is my sense that despite an

abundance of good writing on the psychotherapy process, we lack an integrative

work on psychotherapy that introduces students of the art to its essential features

—across populations, across pathologies, across the sometimes radically

differing paradigms currently in vogue in the psychoanalytic community, across

the variations in human misery that express the idiosyncracies of particular

families in particular places in a particular age. That such a book is a product of

its own era and culture is inevitable. I am hoping that nonetheless it will be

more embracing and less narrow than most previous primers on analytic

therapy. As with my previous texts, with this book I am trying to be helpful

mostly to people in training, whether in psychology, counseling, psychiatry,

general medical practice, social work, nursing, or faith-based practice.

In addition to trying to address the training needs of beginning therapists, I am

hoping to start a conversation about therapy that traverses theoretical

orientations and professional disciplines. Perhaps by discussing central aspects

of psychodynamic practice across diverse patient populations, I can effectively

represent the psychoanalytic tradition to colleagues who are put off by arcane

terminology and the trappings of a historically much too smug fraternity. My

personal experience attests to what some researchers have dubbed the “dodo

bird” phenomenon (Luborsky, Diguer, Luborsky, Singer, & Dickter, 1993), the

observation that the common features of effective therapies operate similarly,

independently of the ideologies of individual practitioners (Weinberger, 1995;

Luborsky et al., 2002). My colleague Brenna Bry is a Skinnerian. My language

for what I do is radically different from hers, but when I watch videotapes of

her work, I notice that I would intervene in much the same way she does. If I can

capture some elements of these common features in ways that are less vague

than concepts such as “personal warmth” and “empathy,” I may be able to make

what happens in psychodynamic psychotherapy not only comprehensible to

novice analytic therapists but also interesting to colleagues of different

explanatory leanings and to the educated nonprofessional reader.

My version of the dodo bird is not reductionistic; it does not negate the fact

that there are effective, focused treatments for specific pathologies. We are, in

the early years of the twenty-first century, in possession of cognitive-behavioral

strategies that ameliorate many discrete disorders, medical interventions that

transform psychoses and severe mood disorders, meditative disciplines that

reduce anxiety and depression, and grass-roots-inspired movements like the

twelve-step programs that have made addictions much more conquerable—not

to mention countless other examples of particular weapons against particular

ills. People who seek psychotherapy are generally looking both for specific

expertise and for the kind of relationship that will allow them to unburden

themselves and grow in a more general way.

Notwithstanding that some qualities are unique to a psychoanalytically

oriented approach, much of its healing potential is shared by therapists of all

sorts. Although my attitude about this derives from personal experience, it is

compatible with some very stringently conducted research. Analyzing the work

of Luborsky et al. (2002), Messer and Wampold (2002) observe that the current

emphasis on “empirically supported treatments” is based on a discredited

medical model and has contributed to an empirically unwarranted devaluation

of the experiential, psychodynamic, and family therapies. They further conclude

that specific, symptom-targeted strategies are effective “only insofar as they are

a component of a larger healing context,” and that (as we have known for a long

time) more variance in outcome arises from differences among therapists than

from differences among treatment approaches. Perhaps there is a contradiction

in my being both passionate about the special value of a psychoanalytic

sensibility and sincere in my appreciation for the contributions of competing

perspectives. But much as Winnicott asked therapists to embrace paradox, I

hope my readers will be sympathetic to my seeing things from several different

angles at once.

Part of what has impelled me to take on the task of writing another textbook is

having witnessed the confusion of my students as they try to translate their own

understanding of effective therapy into interventions that help clients with

borderline, narcissistic, antisocial, posttraumatic, and symbiotic character

pathology. Currently, even in the private offices of experienced practitioners

serving sophisticated clients, and in the college counseling centers originally

established to address normal growing pains, most consumers of therapy are not

suffering from what analysts consider neurotic-level problems. They are

enduring miseries that represent developmental arrests, insufficiencies of

internalization, severe attachment disorders, addiction, and other catastrophes of

an unkind fortune. Many of the graduate students at Rutgers University, where I

teach, have been in conventional psychodynamic therapy of an uncovering sort,

in which the traditional technique of attention to the transference and its

historical antecedents has been deeply helpful. They have also been exposed to

texts on psychoanalytic therapy that have aimed at teaching people how to work

with clients who have good observing egos, self and object constancy, some

sense of personal agency, and a vision of how they want to change. When they

try to apply this version of help to their clients, they are dismayed to find

themselves experienced as critical, attacking, mechanical, uncaring, or

controlling.

Whether the technological, social, economic, and political changes in recent

decades—or perhaps the rate of change itself—have produced new and more

severe pathologies, or whether the “widening scope” of psychotherapy (L.

Stone, 1954) has gradually attracted people who would previously have

shunned treatment, or whether we can now see more primitive,

characterological aspects of anyone’s suffering better than we once did is a

matter of debate. (All three factors are probably at work, but the first

explanation seems highly likely to me, especially given the well-documented,

staggering increase in the incidence of depression.) The clinical situation,

however, is clear. More people need therapists for more severe, more

emotionally disabling conditions.

It makes little sense to teach students how to deal effectively with the easiest

clients, leaving them to learn by the school of hard knocks how to work with

more challenging ones—all the while suffering from vaguely defined guilt that

they are breaking textbook rules. It seems to me that instead of teaching novice

therapists how to help “classical” patients and then how to make deviations

from those techniques in order to help “preoedipal” or “understructured” or

idiosyncratically structured individuals, a primer on psychodynamic therapy

should emphasize the aspects of therapeutic engagement that apply to all clients.

This is not to say that traditional texts on working with neurotic-level patients

do not have a lot to teach, only that their focus on one kind of client has had

certain unintended and inhibiting effects. I suspect the same thing will happen

with the so-called empirically supported and evidence-based therapies.

Despite the fact that some well-placed analysts have been able to build

practices with high-functioning analytic candidates, psychoanalytic therapy has

never been just for the “worried well.” Freud’s early patients may have been

comfortably middle class, but most of them seem to have had traumatic histories

and quite disabling symptoms. My colleagues and students work in private

offices, hospitals, clinics, jails, schools, institutions for troubled children,

halfway houses, state child-protection agencies, corporations, emergency

services, counseling centers, pediatric practices, and churches. They volunteer

in catastrophic emergencies such as terrorist attacks and earthquakes. Working

with therapists in other countries, I have witnessed the value of ingenious

psychodynamic ways of addressing suffering in some very unfamiliar milieus.

It does seem to be true that the healthier the client is, the faster and better he

or she makes progress in analytic treatment, but that is true for all therapies.

Most short-term approaches, dynamic and otherwise, have developed criteria

for exempting large numbers of more difficult and complexly disturbed patients

from treatment by the method in question. Most of the “empirically supported

treatments” have been tested using inclusion criteria—standards that the

ordinary practicing therapist could never apply—such as the requirement that

research subjects be cooperative and have no problems that are “comorbid”

with what is being investigated. This sounds suspiciously like the return of the

worried well. In the psychodynamic tradition there is a long, robust clinical track record with very challenging, polysymptomatic patients with personality

disorders. Clinicians of other orientations, such as Jeffrey Young (e.g., Young,

Klosko, & Weishaar, 2003), are now claiming promise for such clients via

approaches that use a different language, but these treatments can look in

practice surprisingly like psychoanalytic therapies and are beginning to take just

as long.

Another reality with which beginning professionals in psychotherapy must

contend, at least in the United States, is the changed mental health landscape. It

is not unusual at this point for a therapist just out of a training program to be

hired by an organization that expects him or her to handle a caseload of sixty

patients with no provision for supervision or continuing education. Facilities

that offer psychotherapy are in crisis about resources and are asking staff to do

vastly more work than novice therapists used to be assigned, with virtually no

support. The tips that therapists of my generation gained from mentors and

colleagues in our first positions are not necessarily available. Thus, there seems

to me to be a need for a book that covers the kind of lore we used to expect to

be transmitted in the internship, on the job, and in the in-service training

programs that were once a regular feature of mental health agencies.

I did not come to this task unambivalently. In fact, I resisted it for months

despite the fact that a bite from the book-writing bug seems to have infected me

more or less permanently. My editor and several other people had suggested that

the logical successor to my writing on personality diagnosis and case

formulation (McWilliams, 1994, 1999), would be a book on therapy. I protested

that the whole point of my existing work was to challenge the idea that there is a

basic “technique” of treatment, to which patients should be adapted à la

Procrustes. Instead, I have always argued, the treatment approach ought to flow

from a comprehensive understanding of the client and the nature of his or her

problems. I felt, and still feel, that especially in the psychoanalytic tradition, the

means of healing are too frequently given more weight than the ends (I am

probably not the only therapist who has been told by an evaluator, “That was

obviously very helpful to the patient … but was it analysis?”). Despite my

dread that a book on therapy as a generic activity could be received as another

technical ideal from which intuitively gifted students would feel guilty about

“deviating,” I began slowly to think about some essential features of relating

therapeutically to other people, irrespective of their diagnoses, on which I could

elaborate in an original and useful way.

In what follows, I have given special attention to those aspects of

psychotherapy that are not typically covered in textbooks; for example, common

boundary perplexities such as whether to accept gifts or give hugs, instances in

which liability may be an issue, and the need for therapists to honor their own

individuality in the arrangements they make and the ways they intervene with

patients. As efforts to reduce medical costs have led to a brutal contraction of

psychotherapy in the United States, pressure for work in the short term or on an

infrequent basis has overwhelmed agencies, hospitals, counseling centers, and

even independent practitioners. Thus, many of us in the daily business of trying

to help people with complex psychological miseries struggle to do the bare

minimum in an atmosphere of indifference to or skepticism toward our expertise

at assisting people with problems that efforts of their own will and support from

others have failed to solve. I hope to help students see the value of their efforts

even in this nonfacilitating environment.

Perhaps to the surprise of readers with psychoanalytic experience, I have not

organized the contents of this text under the traditional topics of the working

alliance, resistance, transference and countertransference, interpretation,

working through, and termination. This choice does not reflect any disdain for

that way of structuring books about how to do therapy; rather, it expresses two

observations I have made after years of teaching beginning therapists. First,

there are already many such books, some of them excellent. Second, there are

some things students need to know that are even more basic and fundamental to

psychoanalytic practice than how to interpret transferences and resistances or

how to understand the working-through process or when to consider ending

treatment. They need to know how to maintain their own self-esteem, how to

behave in a way that is both professional and natural, and how to protect their

own boundaries from the incursions that their more desperate clients insist on

attempting. I have tried to write a book that falls somewhere between a

psychotherapy cookbook and the dense, epiphanic clinical poetry of the kind

Thomas Ogden or James Grotstein or Michael Eigen write so well. I have

always resisted the tendency to define psychotherapy by an invariant technique,

but I also know that beginners need specifics and are not helped by vague

statements to the effect of “It all depends.” Most of what I cover here is

ultimately about tone (cf. Lear, 2003).

The tone of this book has been affected by the political and economic

pressures that currently conspire to devalue and marginalize the precious

project of trying to understand oneself and grow into the most fully elaborated

version of what one could be. Contemporary students of clinical psychology, the

group I know best, come to training with all kinds of misinformation about the

psychoanalytic

tradition,

including

the

unfounded

impression

that

psychodynamic therapies have not been empirically supported. In this era of

“evidence-based medicine,” students of psychiatry who would rather listen to

patients for fifty minutes than medicate them in lucrative but numbing fifteen-

minute segments are even more isolated and besieged in their profession (see

Luhrman, 2000; Frattaroli, 2001). And applicants to most social work programs

know better than to tell their prospective teachers that they want to be therapists

instead of administrators or social activists. Large segments of the public

believe that therapy is about blaming one’s parents, avoiding personal

responsibility, and rationalizing selfishness. Therapists are neither well

organized nor temperamentally disposed to battling their disparagers. So I am trying give moral and conceptual support to trainees who, despite all these

circumstances, know that psychotherapy is the project to which they want to

commit the rest of their working lives.

I am trying here to pass along some of what has been the oral tradition of

psychotherapy practice. Most people learn how to help others from two sources

that are much more influential than any text: their supervisors and their personal

experiences in psychotherapy and analysis. Even when the wisdom that

accumulates from these directions cannot be directly applied to a given client,

therapists distill and extrapolate to meet individual needs as they understand

them. Critics in academic psychology and psychiatry tend to approach the

evaluation of therapy from the position that we need to do controlled empirical

studies to learn what helps. People of a more introspective sensibility tend to

assume that there already exists an art of helping people, an art that requires

ingenuity and skill to apply to difficult patients and challenging problems, but

one for which there is already ample expertise to be tapped in the knowledge

base of experienced practitioners. Although I have a foot in both camps, my

temperamental allegiance is with the artists more than the scientists. Perhaps it

is more accurate to say that my vision of science encompasses clinical lore as a

legitimate source of knowledge in addition to what can be learned from

controlled studies. I deeply believe we need to be just as respectful toward

more poetic, metaphorically expressed, experience-based clinical theory as we

are toward more highly controlled research (see Gordon, in press).

The American culture in which I grew up and now practice my profession

often strikes me as having both the best and worst qualities of an energetic

adolescent. Cherishing their revolutionary heritage, Americans tend to distrust

established authority, value the new and provocative, and exuberantly dismiss

the sensibilities of a previous generation. Revering one’s ancestors or appealing

to the wise tribal elders is culturally alien. Much of my own psychology is

consistent with this cultural tilt, and yet, like my students, when I was in training

I found myself hungering for the voice of authentic wisdom. Because of the

American affinity for the new and revolutionary, psychoanalysis in its youth was

too often uncritically embraced here; now in its maturity, it is too often

uncritically dismissed. In this book, I would like to throw-away some

sychoanalytic bath water without losing the value of the psychoanalytic baby.

Such a bias probably speaks volumes about my own professional

development. Despite my strong feeling that we need to do lots more research

on psychotherapy and to pay attention to what researchers have already

established, I have learned much more from passionate practitioners than from

dispassionate researchers. Arthur Robbins (e.g., 1988, 1989), to whom this

book is dedicated, was the first psychoanalyst I knew who taught psychotherapy

as a highly individualized art rather than as the implementation of a set of

demonstrated procedures, and his thoughtful discipline in addressing each

clinical challenge seemed to me to reflect far more integrity than I saw in the work of those who claimed to teach a privileged and generalized “technique.” I

have also always felt a sense of kinship with Theodor Reik, (e.g., 1948), whose

work originally attracted me to my profession, with Frieda Fromm-Reichmann

(1950), whose text on therapy was impelled by similar concerns to the ones that

inspired this book, and with Roy Schafer (1983), who, notwithstanding his

credentials as an empirical researcher, took pains to specify the more inchoate

attitudinal dimensions of the psychotherapy relationship. These authors could

also write engagingly, and they tried to make psychoanalytic ideas more rather

than less accessible to people outside traditional analytic enclaves. I have

learned from talented, compassionate therapists in all the main psychotherapy

traditions—psychiatry, psychology, social work, and pastoral counseling—all

of whom had more in common with each other than with colleagues in their

discipline who had no interest in therapy.

I frequently talk here about what I personally say and do as a therapist. I do

this not because I think my way is the “right” or best way but because students

have consistently told me that they thrive on specific examples of what

therapists do and say. Most of them get very little, if any, opportunity to watch

experienced practitioners work, and they report that having concrete examples

of how a professional behaves is helpful in the ongoing process of “trying on”

different styles of intervention to see what suits their own personalities. When

teaching about psychotherapy, I have learned to assign writers such as Martha

Stark (1994, 1999) and Henry Pinsker (1997) because these quite different

therapists provide the actual words they use with clients.

Notwithstanding my bias that training in an enlightened analytic institute is the

best preparation for most therapeutic activity, this is not a textbook on

psychoanalysis. Instead, it is a book about the psychoanalytic or psychodynamic

therapies (I have never seen the point of making a distinction between

“psychoanalytic” and “psychodynamic”), including psychoanalysis, the most

intensive, freely exploratory, and open-ended therapy we have. Most therapists,

and certainly most beginning therapists, do not have opportunities to do

traditional psychoanalysis, however. Even if they have formal analytic training

and an office in a city where analysis is part of the culture, the majority of

practitioners have few opportunities to work with clients able and willing to

come several times a week and to work in the depth that psychoanalysis

requires.

This book emphasizes how helpful psychoanalytic therapies can be for less

healthy clients and for those who cannot undertake analysis even if they are

good candidates for it. Seasoned analytic therapists know that we help people to

become healthier, to build inner scaffolding, to change their intrapsychic

architecture. We do not simply “manage” clients, keep them in place, interfere

with specific kinds of acting out. Patients embark on a growth process in

therapy. Psychoanalytic therapies reduce emotional suffering, prevent disastrous

enactments, improve resistance to illness, make life more meaningful, and

provide solace to individuals who are very hard to console. I am hoping that

longterm, well-designed studies will eventually vindicate our convictions about

all this. In the meantime, this book represents an effort to distill some essential

themes of effective clinical practice across the vast range of suffering people

who need our help.

Acknowledgments

My editor has commented that my acknowledgment section is always

long. Its length results from my trying to present not my own approach to

diagnosis or case formulation or therapy but that of the psychoanalytic

community as a whole, as I understand the tradition. Thus, my debts are

extensive. This section follows the precedent, as I have been even more than

usually concerned with generalizing about a disparate and long-lived field.

My deepest thanks go to those who have pored over the whole manuscript.

Kerry Gordon, on whose psychoanalytic wisdom and personal integrity I

depend, lent his exquisitely sensitive ear to my writing efforts in regular

conversations over more than two years, critiquing each chapter as it emerged

from my computer. He has not been even slightly proprietary about the many

ways his influence now suffuses the book. Jan Resnick patiently confronted my

tendency to universalize, subdued my culture-bound assumptions, and suggested

substitutes for obscure American idioms. I appreciate the time and resources he

expended in mailing or faxing me from Australia a detailed critique of each

section. Sandra Bem reviewed and critiqued these pages with the invaluable

dual vision of the serious scholar and the recently trained therapist.

Many friends and colleagues have read parts of the manuscript and given me

their reactions. My husband, Carey, gave the early chapters his usual incisive

attention and warm support; Mark Hilsenroth was generous in sharing his

responses and informing me of areas in which recent empirical research bears

upon my topic; Bryant Welch vetted the legal and ethical material. Sections of

the book were also read and discussed helpfully by Karen Maroda, Spyros

Orfanos, Louis Sass, Jonathan Shedler, and members of my Tuesday

consultation group: Mary Altonji, Gayle Coakley, Marsha Morris, Diana

Shanley, and Sue Steinmetz.

Several people who were in audiences to whom I presented parts of this book

gave me encouragement and helpful suggestions. They include Mark Adams,

Anne Appelbaum, Elgan Baker, Carol Munchausen, Mary Lorton, and Paul

Mosher, among others I may have neglected to mention. I thank the responsive

audiences for the first two chapters that I found at the Cincinnati Psychoanalytic

Institute, the Department of Psychology at Xavier University, the School of

Psychological Sciences at the University of Indianapolis, the Indiana Society for

Psychoanalytic Thought, the Columbia Psychiatric Institute, the Department of

Psychiatry at the University of Alberta Hospital in Edmonton, the Southeast

Florida Association for Psychoanalytic Psychology, the University of Texas

Medical Center, the Greater Kansas Psychoanalytic Society, the Vermont

Association for Psychoanalytic Studies, the Tampa Institute for Psychoanalytic

Studies, the Southeast Region of the American Association of Pastoral

Counselors, the Karen Horney Institute, and my own psychoanalytic home base,

the Institute for Psychoanalysis and Psychotherapy of New Jersey. I thank the

faculty and candidates at the Postgraduate Center for Psychoanalytic Training

for their warm reaction to parts of

Chapters 10

and

11

.

Many people have supported the basic concept behind this book, cheered on

my progress in writing it, and suggested relevant material for me to read. They

include Karin Ahbel, George Atwood, Louis Berger, Candis Cousins, Dennis

Debiak, Michael Eigen, Carol Goodheart, Lynne Harkless, Hilary Hays,

Douglas Kirsner, Stanley Lependorf, Lou Ann Lewis, Judith Felton Logue,

Deborah Luepnitz, Jim Mastrich, Barbara Menzel, Stanley Messer, Linda

Meyers, Nicole Moore, Lin Pillard, Art Raisman, David Ramirez, Kay Reed,

Kit Riley, Arnold Schneider, Jonathan Slavin, Paul Steinberg, Diane Suffridge,

Johanna Tabin, Floyd Turner, Fox Vernon, Drew Westen, Polly Young-

Eisendrath, and my friends in Section III of the Division of Psychoanalysis of

the American Psychoanalytic Association.

I am particularly indebted to those therapists in countries outside North

America who have expanded my knowledge of psychotherapy in their cultures,

especially Sofia Trilivas and Tanya Anagnostopoulou in Greece, Karen Batres

in Mexico, Nina Vasilyeva in Russia, Margot Holmberg in Sweden, and Yavuz

Erten and Guler Fisek in Turkey. Tim Levchenko-Scott arranged a New Zealand

lecture tour that exposed me to a different English-speaking culture (and therapy

culture), and in Australia I have been grateful for the support, hospitality, and

friendship of Jan Resnick, Liz and Trevor Sheehan, Len Oakes, and Judy Hyde.

I want to express my appreciation to Nadine Levinson, David Tuckett, and the

Psychoanalytic Electronic Publishing Company, whose full-text compilation of

articles from major journals on a CD-ROM has made research into the

psychoanalytic literature infinitely easier. I also want to acknowledge all the

researchers in psychology and psychiatry who are subjecting psychoanalytic

concepts to empirical examination; we therapists are in their debt.

At the Graduate School of Applied and Professional Psychology at Rutgers, I

am especially grateful for the support of Clay Alderfer, Nancy Boyd-Franklin,

Brenna Bry, Cary Chernis, Lew Gantwerk, Stan Messer, Sandra Harris, Don

Morgan, Louis Sass, Karen Skean, Jamie Walkup, and Seth Warren. I thank

Michael Andronico and the alumni members of my diversity group: Carole

Christian, Bob Lewis, Don Topp, and Jesse Whitehead. But my main sources of

inspiration at Rutgers are the students, a remarkably diverse, capable, and

dedicated group, who consistently raise important questions and have trusted me

with their confidences about the subjective and emotional aspects of their

training. Special thanks to Kate Chittendon and Christine Garcia for their

permission to use anecdotes they shared, and to Sadia Saleem for her thoughtful

feedback about a chapter.

I have learned the most about psychotherapy from my own therapists, Edith

Sheppard, Theodore Greenbaum, and the late Louis Berkowitz. Second only to

those experiences, the supervision and friendship I got from Arthur Robbins, to

whom this book is dedicated, taught me more by example than any textbook

could have. Other supervisors who have helped me include Bert Cohen, Stanley

Moldawsky, Iradj Siassi, and Duncan Walton. My patients have been and

continue to be excellent teachers and supervisors; I wish I could acknowledge

them personally here. I am particularly grateful to the client I called Donna,

whom I met in 1972 and still hear from, whose story is told in

Chapter 9.

Finally, I continue to learn a great deal from the members of my supervision and

consultation groups, therapists notable for their willingness to expose their

struggles to help people who are sometimes so devastatingly damaged that it is a

wonder they are still walking around.

I want to mention also the most personal sources of my ongoing creative

energy and satisfaction: my husband, Carey, who for over forty years has

contributed to my intellectual development and supported my writing and other

professional endeavors; my daughters, Susan and Helen, who have tolerated the

misfortune of having a therapist mother with consistent good grace; and my

friends outside the profession, who have provided some balance in a life that

could otherwise have been completely consumed by my work, especially

Deborah Maher, Fred Miller, Velvet and Cal Miller, Susanne Peticolas and

Hank Plotkin, Nancy Schwartz, George Sinkler, Jim Slagle, Rich Tormey, and

Cheryl Watkins. Special thanks to Susan Burnham, Marie Trontell, Al Byer, and

Pete Macor of TBC; to the Copper Penny Players; and to the late Mike Carney,

whose sensitive intelligence and inimitable presence I will keenly miss.

Finally, I am indebted to Kitty Moore, who originally sought me out, saw the

potential for a book in my work, and sold the Guilford Press on the value of

putting their resources behind my writing. She has been an ideal editor and has

become a trusted friend.

Contents

Cover

Title Page

Copyright

Dedication

About the Author

Preface

Acknowledgments

Chapter 1 What Defines a Psychoanalytic Therapy?

Background Information

Psychoanalysis and the Psychoanalytic Therapies

My Own Orientation

Chapter 2 The Psychoanalytic Sensibility

Curiosity and Awe

Complexity

Identification and Empathy

Subjectivity and Attunement to Affect

Attachment

Faith

Concluding Comments

Chapter 3 The Therapist’s Preparation

Orienting Considerations

Therapy for the Therapist

Other Valuable Foundations of Practice

Concluding Comments

Chapter 4 Preparing the Client

Establishing Safety

Educating the Patient About the Therapy Process

Concluding Comments

Chapter 5 Boundaries I: The Frame

Some General Observations about Therapists and

Boundaries

Specific Boundaries and Their Vicissitudes

The Art of Saying No

Concluding Comments

Chapter 6 Basic Therapy Processes

Listening

Talking

Influences on Therapeutic Style

Integrating Psychoanalytic Therapy with Other

Approaches

Power and Love

Chapter 7 Boundaries II: Quandaries

Accidents and More or Less Innocent Events

Enactments

Disclosure

Touch

Concluding Comments

Chapter 8 Molly

Original Clinical Picture

History of Treatment

Posttermination Observations

Chapter 9 Donna

Original Clinical Picture

History of Treatment

Posttermination Observations

Chapter

10 Ancillary Lessons of Psychoanalytic

Therapy?

On Psychoanalytic Knowledge

Emotion

Development

Trauma and Stress

Intimacy and Sexuality

Self-Esteem

Forgiveness and Compassion

Chapter 11 Occupational Hazards and Gratifications

Occupational Hazards

Gratifications

Chapter 12 Self-Care

Care of the ID

Care of the Ego

Care of the Superego

Annotated Bibliography

References

Author Index

Subject Index

About Guilford Publications

From the Publisher

Chapter 1

What Defines a Psychoanalytic Therapy?

We must not forget that the analytic relationship is based on a love of

truth—that is, on a recognition of reality—and that it precludes any kind

of sham or deceit.

—SIGMUND FREUD (1937, p. 248)

Psychoanalytic

therapies,

including

psychoanalysis, are approaches to helping people that derive

ultimately from the ideas of Sigmund Freud and his

collaborators and followers. Perhaps such a genealogy could

be claimed for almost all versions of the “talking cure,” as

most types of therapeutic encounter—even those that differ

rather dramatically from Freud’s way of working—have at

least a distant connection with his influence.

It seems to me that the overarching theme among

psychodynamic approaches to helping people is that the

more honest we are with ourselves, the better our chances

for living a satisfying and useful life. Moreover, a

psychoanalytic sensibility appreciates the fact that honesty

about our own motives does not come easily to us. The

diverse therapeutic approaches within the psychoanalytic

pantheon share the aim of cultivating an increased capacity

to acknowledge what is not conscious—that is, to admit

what is difficult or painful to see in ourselves. Unconscious

phenomena may include a sense of weakness (risk of

psychic decompensation, fragmentation, annihilation), vanity

(vulnerability to shame, aspirations to perfection, fantasies of

omnipotence,

specialness,

and

entitlement),

conflict

(tensions between wishes and prohibitions, ambivalence,

pursuit of mutually exclusive aims), moral deficit (self-

deception, temptations to be self-righteous, blindness to

negative consequences of actions), or the lust, greed,

competition, and aggression that early Freudian theory

unmasked so enthusiastically in the climate of a society

considerably more decorous than the one we now inhabit.

Psychoanalytic clinical and theoretical writing has always

specialized in exposing motives that are not obvious to us, on

the premise that becoming aware of disavowed aspects of

our psychologies will relieve us of the time and effort

required to keep them unconscious. Thus, more of our

attention and energy can be liberated for the complex task

of living realistically, productively, and joyfully. Motives that

tend to be relegated to unconsciousness vary from individual

to individual, from culture to culture, and from one time

period to another. It is probably no accident that in

contemporary Western cultures, where individual mobility is

assumed, where extended and even nuclear families are

geographically disparate, and where the assumed solution to

most relationship problems is separation—in other words,

where longings to cling are unwelcome and signs of

dependency inspire scorn—psychoanalytic researchers and

theorists

are

emphasizing

attachment,

relationship,

mutuality, and intersubjectivity.

If this account sounds somewhat moralistic, that is also

not accidental. Several decades ago, the sociologist Philip

Rieff made a scholarly and persuasive argument that Freud

was essentially a moralist—not in the popular sense of the

person who gets a rush from attacking others for engaging in

specific sins, but in the more philosophical sense of being

ultimately concerned with what is true:

The tension between instinctual candor and cultural hypocrisy … must

be acknowledged; the act of doing so describes for Freud the beginning of

new health. … Psychoanalysis … demands a special capacity for candor

which not only distinguishes it as a healing movement but also connects it

with the drive toward disenchantment characteristic of modern literature

and of life among the intellectuals. (1959, p. 315)

As Michael Guy Thompson (2002) and others inheritors

of Rieff’s perspective have argued, psychoanalysis as a field

has, whatever its lapses from that ideal, embraced an ethic

of honesty that takes precedence over other aims and

regards therapeutic goals, including symptom relief, as by-

products of the achievement of honest discourse. Thomas

Szasz (2003) has gone so far as to as to define

psychoanalysis as “a moral dialogue, not a medical

treatment” (p. 46). For many decades, the ethic of honesty

was personified in the image of a therapist who had

presumably attained unflinching self-awareness in a personal

analysis and who bore the responsibility for fostering the

same achievement in the patient. In current analytic writing,

there is more acknowledgment that participation in a

therapeutic partnership requires both analyst and patient to

become progressively more honest with themselves in the

context of that relationship.

Bion (1970) observed that psychoanalysis is located at the

intersection of two vertices: the medical and the religious (cf.

Strenger, 1991). By “medical,” he referred to the more

objective, rational, technocratic, authoritative stance of the

person trying to offer practical help to those suffering from

mental and emotional disorders. The medical vertex is

characterized by validated techniques, applied by an expert,

intended to have specific, replicable effects. Recent efforts

of Kernberg and his colleagues (e.g., Yeomans, Clarkin, &

Kernberg, 2002) to develop manualized treatments for

borderline personality organization exemplify this face of

psychodynamic practice. Current writing on the neurology

and brain chemistry of subjectivity and the changes that

occur in analytic therapy (e.g., Schore, 1994, 2003a, 2003b;

Solms & Turnbull, 2002) also belong to the medical axis. In

noting the equally important “religious” vertex, Bion was

calling attention to a dimension that is often labeled as

existential, experiential, humanistic, romantic, collaborative,

or discovery-oriented ways of seeking answers to

(unanswerable) human questions.

Described empirically, approaches that have been labeled

psychodynamic, at least in the short-term therapy literature,

have a number of overlapping aspects. Blagys and

Hilsenroth (2000), in an extensive review of the comparative

psychotherapy process literature that examined replicated

data across several studies, identified seven factors

distinguishing psychodynamic from cognitive-behavioral

treatments.

The

psychodynamic

therapies

were

characterized by (1) focus on affect and the expression of

emotion; (2) exploration of the patient’s efforts to avoid

certain topics or engage in activities that retard therapeutic

progress (i.e., work with resistance); (3) identification of

patterns in the patient’s actions, thoughts, feelings,

experiences, and relationships (object relations); (4)

emphasis on past experiences; (5) focus on interpersonal

experiences; (6) emphasis on the therapeutic relationship

(transference and the working alliance); and (7) explorations

of wishes, dreams, and fantasies (intrapsychic dynamics).

The researchers noted that such differences are not

categorical—they are not “present” versus “not present;”

rather,

they

are

dimensional.

Hilsenroth

(personal

communication, June 22, 2003) compares such distinctions

to a light with a dimmer switch instead of an on/off button;

that is, they are employed significantly more by adherents of

one philosophy of treatment. Thus, some of the features he

and Blagys extracted (e.g., item 3) are shared by cognitive-

behavioral practitioners, while some others (e.g., item 2) are

not always features of psychodynamic practice—for

example, in the work of therapists with a self psychology

orientation or of those with a traditional ego-psychology

view when treating clients they see as needing supportive

rather than exploratory therapy.

I believe that what most practicing analytic therapists see

as distinctive about the psychodynamic therapies (including

psychoanalysis), what differentiates them from cognitive-

behavioral and other nonpsychoanalytic treatments, is not a

matter of “technique”—that is, how frequently the person is

seen, whether free association is encouraged, whether the

therapist remains relatively quiet, whether the two

participants talk about the patient’s childhood, or even

whether the therapist explicitly addresses transference

reactions—but is instead the nature of the assumptions that

underlie the therapist’s activity. There is a certain mental set

infusing psychodynamic thinking and practice. It is hard to

describe, partly because it appreciates nonverbal and

preverbal experience, but (as Justice Potter Stewart

memorably quipped about a rather different topic) one

knows it when one sees it. I will try to sketch it out in this

chapter and the next by reference to several related topics.

Contemporary psychoanalytic scholarship has included

increasingly frank attention to human spiritual needs and

strivings (e.g., Gordon, in press; Lawner, 2001; Roland,

1999). Bion did not go so far as to say so, but it is arguable

that there is a rather substantial “theology” shared by

psychoanalytic practitioners.

1

Among its articles of faith are,

as noted earlier, the belief that knowing oneself deeply will

have complex positive effects; that being honest

(relinquishing defensiveness or replacing the false self with

authenticity) is central to health and especially to mental

health; and that the best preparation for doing analytic

therapy is to undergo analytic therapy. In

Chapter 2

I

elaborate on this implicit belief system or overarching

sensibility. Before going there, let me detour into

psychoanalytic history to consider why so many people

equate the psychoanalytic tradition with only one vertex, the

one Bion called medical, and why, even within that vertex,

they wrongly associate it with a narrowly defined version of

therapy. My comments in the next section apply mostly to

the United States, but given the subtle and pervasive ways

that American attitudes can infiltrate or have unintended

effects on other cultures, they may be of interest to readers

in other parts of the world.

Background Information

The Evolution of a “Classical” Psychoanalytic Technique

When psychoanalytic theory migrated across the Atlantic

Ocean in the early part of the twentieth century, North

American medicine was held in rather low esteem.

Antibiotics had not been discovered, life expectancy was in

the forties, a distressing number of women died in childbirth,

twenty-five percent of children died in infancy, and doctors

were regarded more as hand-holders than as miracle

workers. Because medical training had not been

standardized, many people practiced as physicians with

certifications from diploma mills of dubious quality. In 1910,

the Carnegie Foundation issued the infamous Flexner

Report, describing the low and inconsistent standards that

characterized American medical training. Wallerstein (1998)

notes that by 1930, the effect of this exposé was a radical

retrenching of training along the lines of a model that

originated at Johns Hopkins: “The watchword was to

exorcize the charlatans from the therapeutic activity and to

make the proper medical degree, from the now fully

upgraded schools, the hallmark of proper training and

competence in the healing arts” (p. 5). Given their post-

Flexner sensitivity to accusations of shabby standards,

American doctors who became interested in psychoanalysis

were determined that it not become viewed as a faddish,

unscientific activity. They wanted to specify the technical

procedures that defined it as a medical specialty.

Freud felt strongly that psychoanalysis should not be a

strictly medical specialty, and eventually argued at length

(1926) that the ideal preparation for doing psychoanalysis is

the broadest possible grounding in history, literature, the

social sciences, psychology, and the humanities, plus a

personal analysis. A number of his most cherished analytic

colleagues were not physicians, and although his own

medical standing was a matter of great importance to him,

he did not want to see psychoanalysis become “the

handmaiden of psychiatry.” Despite the fact that in one

famous passage he compared analysis to surgery, he clearly

saw it as something that could not be defined by an invariant

technique, and he said so many times.

In the years when the Flexner report was disturbing

American physicians, however, Freud was becoming

increasingly troubled by reckless and misguided applications

of his ideas. Self-described analysts were springing up,

claiming expertise despite a lack of personal analysis or

psychoanalytic training. And people were taking his name in

vain. For example, he learned that a neighboring doctor,

citing his work, had told a patient that her neurotic

symptoms would vanish if only she would get a sex life. He

was also becoming distressed to learn that some analysts

were

rationalizing

sexual

contact

with

patients.

Understandably, he became concerned about what he called

“wild” psychoanalysis, fearing that his cherished movement

would be tarred with the brush of quackery. Freud appealed

to readers to oppose glib impositions of his concepts,

insisting that (It should be noted that at this point, the

procedures Freud was recommending were designed to

address only what were then called the “neuroses”—that is,

hysterical conditions, obsessions and compulsions, phobias,

and nonpsychotic depressions. Hence, technique could be

characterized as more or less consistent across the problems

for which analytic treatment had been devised. When

psychoses,

personality

disorders,

borderline

states,

posttraumatic conditions, addictions, and other nonneurotic

problems were taken up, they naturally called for different

approaches.)

It is not enough … for a physician to know a few of the findings of

psychoanalysis; he must also have familiarized himself with its technique

if he wishes his medical procedure to be guided by a psychoanalytic point

of view. This technique cannot yet be learnt from books, and it certainly

cannot be discovered independently without great sacrifices of time,

labour and success. Like other medical techniques, it is to be learnt from

those who are already proficient in it. (1910, p. 226)

Shortly after his 1910 article, as Freud writing his

definitive papers on technique, which were to become

standard psychoanalytic practice (Freud, 1912a, 1912b,

1913, 1915), he was stressed to learn that some of his

colleagues were having sexual relations with their patients.

Before therapists became aware of how powerful a

phenomenon transference is, it was perhaps not that obvious

to would-be analysts that an affair with a patient would be

considerably more destructive than a sexual connection that

might develop between any two people in a professional

relationship for example, between an adult woman and her

dentist or accountant. Consequently, Freud’s comments on

technique emphasize discipline and restraint and warn

emphatically against exploiting feelings that may arise in

treatment.

Mark Siegert (personal communication, November

12,2003) suggests that in addition to worrying about the bad

judgment shown by some of his colleagues, Freud was

feeling defensive in the face of the accusations then being

aimed at his ideas. His critics charged that rather than

finding evidence in his patients of infantile sexual

preoccupations, he was putting his ideas about sexuality into

their heads. (This argument is strikingly similar, and

probably involves a comparable patient population, to the

contemporary concern among many thoughtful professionals

that dissociative reactions and traumatic memories may be

created iatrogenically by overly enthusiastic practitioners

finding in their clients what they are already sure is there.)

In response to such criticisms, it is understandable that

Freud put so much emphasis on being neutral and avoiding

all efforts to inf luence the patient’s free associations.

The convergence of these concerns—the determination of

American

physicians

to

establish

their

scientific

respectability, the impact of Freud’s worry about

irresponsible applications of his ideas, and a general

determination on the part of Freud and others not to give

ammunition to critics of the psychoanalytic movement—led

to an effort by the American medical community to control

analytic training and to define psychoanalysis as a medical

procedure, a procedure as standardized as accepted surgical

methods. There is an art to surgery, and it was understood

that there is also an art to psychotherapy. But the accent

was on uniformity of method, exactitude, and the systematic

elaboration of the patient’s psychology in the context of the

analyst’s neutrality, objectivity, and abstinence from

gratifying any longing of the patient other than the wish for

self-understanding. These emphases reflect the scientific

values of the Enlightenment, with its idealization of the

dispassionate scientist and its emphasis on freeing the

rational from the irrational.

Some Consequences of the American Medicalization of

Some Consequences of the American Medicalization of

Psychoanalysis

In the United States, until a 1986 lawsuit (Welch v. the

American Psychoanalytic Association) opened the doors of

all analytic institutes to nonmedical practitioners, most

respected American psychoanalytic organizations were

dominated by psychiatrists, who admitted psychologists and

other “lay” professionals to their training programs only on

the condition that they agree to use their psychoanalytic

education for research rather than practice.

2

A benefit of the

effort to claim psychoanalysis as a technical medical

specialty rather than an interdisciplinary body of knowledge

and praxis (Berger, 2002) was, given the vastly increased

status of medicine in the postantibiotic age, that

psychoanalysis piggybacked on the standing of medicine in

general. Being a psychoanalyst became highly prestigious.

Doctors who wanted to practice psychotherapy could do so

with the confidence that they would be well regarded and

well paid. Patients knew that in seeking analysis from

someone affiliated with the American Psychoanalytic

Association, they would be treated by a person with at least

enough intelligence and sanity to get through medical school.

It is also probable that a considerable amount of “wild”

analysis was thereby prevented.

In addition, as it became common for people to cover

their medical expenses via indemnity insurance, the

definition of psychotherapy as a medical specialty permitted

it to be eligible for third-party reimbursement. During World

War II, when psychologists were recruited to do

psychotherapy, it was not lost on them that they were doing

the same work as psychiatrists. Soon they began establishing

the doctorate as the preferable degree for practice as

psychologist-therapists, and when they campaigned for

licensing and inclusion in insurance plans, they argued

“We’re doctors, too!” Thus, the association between

psychotherapy and medical science worked to the economic

benefit not just of psychiatrists but also of psychologists.

3

The costs of redefining psychoanalysis as a technical

procedure comparable to surgery, however, have been

steep. First, construing it this way contributed to the relative

isolation of psychoanalysis in medical schools and free-

standing institutes. This segregation reduced opportunities

for analysts to learn from intellectuals outside their field and

for other intellectuals to learn from psychoanalysts. It also

conduced to a somewhat cult-like atmosphere in

psychoanalytic training centers. Except in New York and a

few other cities where analysts participated in university life,

most undergraduate and graduate professors (other than

those in medical schools) had no way of staying in touch

with controversies and changes in psychoanalytic theory and

practice. What they knew tended to come from intellectual

familiarity with some of Freud’s theories, or from their own

experience as patients, or from the way analysis was

portrayed by medical spokespersons or the media. Even

today, it is common for authors of academic textbooks on

personality

and

psychopathology

to

dismiss

the

psychodynamic tradition based on their reading of a small

amount of literature from decades ago. One would never

know from academic representations that psychoanalysis

remains vital, regularly generating new paradigms that

reflect advances in research, assimilation of different

philosophical positions, exposure to non-Western cultural

attitudes, and appreciation of new scientific theories.

Second, because of its high status as medical expertise,

psychoanalytic training became greatly appealing to some

professionals whose needs for prestige and recognition were

more powerful than their wish to help or their feeling for

others. In fact, it is probably not too much of a stretch to

describe traditional psychoanalytic institutes, in what some

have called the “halcyon years” of analytic preeminence in

psychiatry, as magnets for narcissists. The education that

took place in institutes became more than usually

contaminated by narcissistically related processes such as

idealization, splitting, envy, and punishment for those who

fail to mirror the biases of their teachers (Kernberg, 1986,

2000; Kirsner, 2000). The sense of self-importance in some

analysts in the mid-to late-twentieth century has been

painfully evident and bears considerable responsibility for

negative reactions to the psychodynamic tradition.

According to Good’s (2001) report of the findings of an

American Psychoanalytic Association marketing task force,

“We found out that other mental health professionals

actually knew a lot more about psychoanalysis and

psychoanalysts than we anticipated. We learned it wasn’t so

much that they didn’t like psychoanalysis as that they didn’t

like us” (pp. 1, 6).

Third, the presumption that psychoanalytic treatment

possesses medically demonstrated effectiveness contributed

to the disinclination of many analysts to subject their ideas to

conventional scientific investigation. Although there is much

more

empirical

research

on

psychoanalysis

and

psychodynamic therapy than insurers, drug companies, and

some academics like to acknowledge—Masling (2000,

quoted in L. Hoffman, 2002) estimates that there are over

five thousand empirical studies based on psychodynamic

ideas—there is much less research on therapy outcome than

there ought to be. Freud bears some responsibility for a

dismissive attitude toward empirical research. Once when

Saul Rosenzweig, an American psychologist, wrote to him

saying that his ideas about repression had been validated in

the laboratory, Freud’s response was that his own evidence

for repression had been sufficient; he considered the

empirical testing of the concept gratuitous.

Partly, the disinclination of psychoanalytic therapists since

Freud to conduct research is an issue of temperament: Few

people who are attracted to the holistic, European

philosophical traditions are interested in running carefully

controlled studies. They tend to be introverted, introspective,

and skeptical about what can be operationalized without

distorting the phenomenon under consideration. People who

want to be healers are more interested in being out in the

imperfectly controlled world trying to help people. Partly,

the disinclination to conduct empirical studies on

psychotherapy outcome may have expressed a conviction

about the value of psychoanalysis that comes from one’s

personal experiences as both patient and therapist—a

conviction that can make conventional empirical evidence

seem unnecessary or superfluous. But analysts’ resistance to

having their beliefs examined through the lens of the

researcher also had something to do with the complacency

that goes with being an elite. And in the current political

climate in the United States, analytic practitioners are paying

a high price for not having done more to subject

psychoanalytic therapies to controlled investigation.

Fourth, the prestige commanded by psychoanalysis in its

so-called heyday ensured that its language would be coopted

in the service of very conventional social norms. For

example, far too many American women were told by

practitioners that they suffered from penis envy—not in the

tone of a compassionate revelation that we all suffer

primordial, inescapable envious feelings for anything we lack

(breasts, child-bearing capacity, fertility, youth, riches,

beauty, power, talent, health …) but with the implication

that any ambitions they had beyond being middle-class

housewives and mothers were pathological. A kind of

pedestrian violence was done to the radical, unconventional,

tragic psychoanalytic message about unconscious desire in

an effort to enforce conformity, to tame and sanitize the soul

rather than to plumb it. The European psychoanalytic

sensibility actually grafts rather badly on to mainstream

American attitudes; there is nothing in it that inherently

values conformity or supports materialistic striving or

equates the “pursuit of happiness” with the bustle of

commerce, the expansion of markets, the assumption that

scientific and technological progress will resolve perennial

human predicaments. In fact, as M. Thompson observes

(2002), because of its insistence on talking frankly about

phenomena that one’s culture prefers to ignore,

“psychoanalysis is unremittingly subversive” (p. 82).

Fifth, and most important from the perspective of this

book, American psychoanalytic clinical practice in the mid-

twentieth century became closely associated with the

version of analysis that was regarded as standard technique

within mainstream, medically dominated training institutes.

Despite the fact that Glover’s (1955) midcentury survey of

analysts showed striking disparities in how they actually

practiced, the felt need to articulate a prototypical procedure

was strong. In the United States, many were distressed by

the innovations of Franz Alexander (L. Stone, 1961), who

construed psychoanalytic treatment as a “corrective

emotional experience,” a notion that they saw as opening

the door to manipulative ways of working with patients. A

conservative paper by Kurt Eissler (1953) on “basic model

technique,” which acknowledged a need for “parameters” in

some treatments but specified very narrow conditions for

deviating from standard technique, was received as a

welcome antidote to Alexander’s innovations. Within

psychiatry, what Lohser and Newton (1996) have called “a

neo-orthodoxy that is mistakenly considered to be

traditional” (p. 10) came to dominate practice. Bucci (2002)

recently provided a succinct description of “orthodox”

procedure: “Psychoanalytic treatment was defined in terms

of adherence to standard techniques, focused on

interpretation leading to insight in the context of the

transference” (p. 217).

This “classical” technique invoked—rather selectively—

Freud’s reflections on how he personally had come to

conduct treatment. Freud’s ideas are notable for their tone

of flexibility and respect for individual differences, but they

were condensed into a set of “rules” that supervisors handed

down to trainees (e.g., “You never answer a patient’s

question; you explore it” and “Always analyze; never

gratify” and “Coming late must be interpreted as resistance”

and “You can’t tell the patient anything about yourself”).

Herbert Schlesinger (2003) writes of his own experience of

psychoanalytic training in the 1950s:

Perhaps most analysts were introduced to the mysteries of

psychoanalytic technique as I was: that it was not so much a cohesive

body of structured knowledge and practice as a loose collection of do’s

and don’ts. A chill in the heart warned me that to violate any one of them

would ruin the analysis. (p. 1)

It has been my observation that the worst offenders in

terms of defining psychoanalytic therapy as a list of

unbreakable do’s and don’ts have been practitioners without

analytic training or extensive personal experience as

analysands, who came of age professionally when

psychoanalysis dominated psychiatry. Such clinicians have

often had a stereotyped image of the way analysts practice

and have affected all the trappings without the underlying

substance of the tradition. What they represented, with the

rationale that it was orthodox or classical, has always

seemed to me a perversion of psychoanalytic practice (cf.

Ghent’s, 1990, illuminating argument that submission is the

perversion of a healthy striving for the experience of

surrender). Most fully trained and seasoned analysts,

medically affiliated or not, have been—and have

recommended being—considerably warmer, more natural,

and more flexible than such “rules of technique” suggest.

And so was Freud (Ellman, 1991; Lipton, 1977; M.

Thompson, 1996).

It is not surprising that people who know the

psychoanalytic tradition only from its caricatures as

represented by untalented practitioners attracted to its status,

or from nonanalysts identifying with their fantasy of a

perfectly sterile medical technique, define it as the

procedure in which the therapist says little beyond the

occasional accusation that the patient is “resisting.” It can

also be confusing that Freud himself was inconsistent in how

he defined it. When he was worried about people applying

his concepts in a swashbuckling, undisciplined way, he

tended to stress the care with which one applies a particular

set of technical interventions. When he was being simply

reflective about the essence of the process, he was known to

say (e.g., 1914, p. 16) that any line of investigation in which

transference and resistance are addressed can legitimately

call itself psychoanalysis. In a 1906 letter to Carl Jung, he

made a serious comment—with which anyone who has

experienced a transformative personal psychotherapy can

resonate—that analytic treatment is essentially a cure

through love (McGuire, 1974, pp. 8–9).

When students are taught psychoanalytic therapy as a

prototypical technique from which unfortunate deviations

are sometimes required, they quickly notice how

inconsistently such an approach actually meets the needs of

their clients. Beginning therapists rarely get the reasonably

healthy, neurotic-level patients who respond well to strict

classical technique. They can easily develop the sense that

they are “not doing it right,” that some imagined

experienced therapist could have made the conventional

approach work for this person. Sometimes they lose patients

because they are afraid to be flexible. More often,

fortunately, they address their clients’ individual needs with

adaptations that are empathic, intuitively sound, and

effective. But then they suffer over whether they can safely

reveal to a supervisor or classmate what they really did.

When beginning therapists feel inhibited about talking openly

about what they do, their maturation as therapists is

needlessly delayed.

Despite the fact that we all need a general sense of what

to do (and what not to do) in the role of therapist, and

notwithstanding the time-honored principle that one needs to

master a discipline thoroughly before deviating from it, the

feeling that one is breaking time-honored, incontestable rules

is the enemy of developing one’s authentic individual style of

working as a therapist. It is more important to know the

knowledge base and the objectives of a discipline than to be

able to mimic its most typical procedures. Techniques that

are good general practices are not always appropriate in a

specific context. Since at least the inception of the self

psychology movement, there has been a substantial

psychoanalytic literature on the importance of making one’s

interventions patient-specific rather than rule-driven. It is my

impression that effective analysts of all schools of thought

appreciate this emphasis, and that they did so long before

reflections on technical flexibility dominated the literature on

practice (for one example, see Menaker’s 1942 paper on

adapting psychoanalysis to the dynamics of masochistic

patients).

The contemporary relational revolution may be viewed, at

least in part, as a grass-roots effort to affirm the substance

rather than the trappings of psychoanalysis. Many of the

most articulate spokespersons for the relational movement

have made comments, often privately and sometimes in print

(e.g., Maroda, 1991), about their memories of struggling to

progress in treatment in the face of their own analysts’

rigidities. Now with the voice of a movement, they have

effectively been protesting the ritualization of certain

technical “rules” that grew to have a life of their own in the

twentieth century, often in defiance of evidence that for

many clients, the imposition of those rules was deadening

rather than liberating.

Psychoanalysis and the Psychoanalytic Therapies

Psychoanalysis as it was practiced by Freud requires

from the patient both a relatively secure attachment style

and the capacity to be simultaneously immersed in and

reflective about intense emotional experiences. It is therefore

not the treatment of choice for most people whose task in

therapy will mainly be to develop those capacities.

Individuals with psychotic-level problems, active addictions,

borderline personality organization, or significant antisocial

tendencies are usually not good candidates for Freudian-

style psychoanalysis. In addition, many people who could

benefit from traditional analysis cannot afford the number of

sessions per week that it requires.

Many writers make careful distinctions between

psychoanalysis proper and the psychoanalytically based

therapies that have been developed to treat individuals for

whom analysis is either contraindicated or impractical. Some

use the word “psychodynamic” for treatments that are less

intensive than the procedure Freud invented yet depend on

ideas that derived from his theories. In midcentury America,

because of the unique cachet of psychoanalysis, many

mental health professionals held the prejudice that even for

patients with whom it is not feasible, the more closely one

could approximate the technique of “real” psychoanalysis—

the approach Freud (1919) had once described as “pure

gold” as opposed to the “copper” of suggestion—the greater

the value of the therapeutic experience for the patient.

Hence, it became important to distinguish verbally the

quality product from the knock-offs.

In accord with my inclination to emphasize continuities

rather than discontinuities, I prefer to envision a continuum

from

psychoanalysis

through

the

exploratory

psychodynamic therapies in which transferences are invited

to emerge and be examined in light of the client’s history,

then the transference-focused or expressive treatments that

zero in on the here-and-now use of pathological defenses,

and, finally, the supportive approaches for people who are in

crisis or are struggling with severe psychopathology or are

simply unable to afford treatments of more than a few

sessions. At the ends of the continuum, the disparities are

great enough to be legitimately considered differences of

kind, but between four-times-a-week analysis and twice-a-

week exploratory therapy, the difference seems to me to be

one of degree (cf. Schlesinger, 2003). And although my

experiences as both patient and analyst have led me to

cherish traditional psychoanalysis, I regard the analytically

influenced therapies not as a poor substitute for the real

thing but as valuable in their own right and frequently the

treatment of choice (cf. Wallerstein, 1986).

Because I feel it is more important to understand general

psychological principles and the phenomenology of

individual differences than to master technical skills in the

absence of those bodies of knowledge, I will not be

describing in this book how to conduct particular therapies

that have been derived from psychoanalytic ideas. These are

better learned from adherents of the various delineated

strategies for specific kinds of clients and situations.

Moreover, especially as they accumulate clinical experience,

most analytic practitioners work flexibly, shunning technical

purity and basing their interventions on their intimate

knowledge of each individual human being (or couple or

group or family or organization) whom they try to serve. But

for newcomers to psychoanalytic ideas I should say a few

things about the concepts that are central to most

psychoanalytic treatments, including classical analysis. I first

note Freud’s contributions to our theories of clinical process

and then mention more contemporary ideas about both

psychoanalysis and the psychoanalytic therapies. (For a less

abbreviated history of psychoanalytic clinical theory than

what follows, as well as an examination of empirical

research bearing on it, see McWilliams and Weinberger,

2003.)

Freudian Psychoanalysis

Freud invited his patients to recline and relax and to

speak as freely as possible, reporting every thought and

feeling as it made its appearance in their consciousness. He

tried to listen with a trance-like receptiveness (“evenly

hovering attention”) for the themes that emerged in their

free associations, to interpret their meanings, and then to

convey his understanding to the analysand (the analytic

patient). He soon discovered that as people tried to do this,

they struggled against inhibitions about saying everything on

their minds and against impediments to acting on the basis of

their newer insights (“resistance”). He also learned that they

persistently responded to him as if he were more like a past

love

object

than

he

viewed

himself

as

being

(“transference”).

When he felt that a patient’s attitudes toward him were

evoking in him strong feelings that went beyond an ordinary

professional desire to help, Freud called the phenomenon

“countertransference.” He emphasized the importance of

the analyst’s not taking personal advantage of the powerful

feelings that analysands develop in treatment, especially

when those feelings involve sexual desire and evoke a

countertransferential excitement in the therapist, and he

cautioned analysts not to use the power of their role in the

service

of

indoctrinating

or

rescuing their patients

(“abstinence”). He also urged them not to intrude their own

idiosyncratic personalities and agendas into the therapeutic

setting and not to give in to “the temptation to play the part

of prophet, saviour, and redeemer to the patient” (1923, p.

50 n.). Instead, he exhorted them to try to act as mirrors of

the patient’s feelings and as blank screens onto which the

person’s internal images could be projected (“neutrality”).

Resistance was initially regarded by Freud as a frustrating

obstacle to be overcome. By that term he was not accusing

his clients of being uncooperative; he was noting the power

of unconscious efforts to cling to the familiar even when it

had become self-defeating. Although in his early years of

practice, he was known to complain to a patient, “You’re

resisting!,” later he came to understand resistance as an

inevitable process that must be respected and “worked

through.” Transference, too, was originally an unwelcome

discovery to him, as it still is for many well-intentioned

beginning therapists (even if one expects it, there is

something

disturbing

about

being

the

target

of

communications that seem to be aimed at someone else).

Freud was troubled by the fact that while he was presenting

himself as a sympathetic doctor, he was being experienced

by his analysands as if he were a significant—and often

problematic—figure from their past.

At first, Freud tried to talk his patients out of such

perceptions by lecturing them about projection (attribution

of one’s disowned strivings to others) and displacement

(deflecting a drive or affect from one object to a less

disturbing one), but eventually he concluded that it is only in

a relationship characterized by transference that significant

healing can happen. “It is impossible to destroy anyone in

absentia or in effigie” (1912a, p. 108), he pronounced,

referring to how in analysis a person can bring about a

different outcome to a problematic early struggle. What I

understand him to have meant is that when the atmosphere

of the patient’s childhood emerges in treatment, with the

analysand experiencing the analyst as having the emotional

power of a parent, the patient becomes keenly aware of

long-forgotten (repressed) feelings toward parental figures,

can express what was inexpressible in childhood, and can,

with the analyst’s help, craft new solutions to old conflicts.

Freud saw his patients on successive days, five or six

times a week. When therapist and patient are together this

often, with one party urged to report uncensored thoughts

and feelings while the other is relatively quiet, patients have

more than passing transference reactions; they tend to

develop what Freud called a “transference neurosis”: a set

of attitudes, affects, fantasies, and assumptions about the

analyst that express central, organizing themes and conflicts

dating from their experiences as children. Later practitioners

found that a transference neurosis would also emerge in

treatments conducted at a frequency of three or four times a

week. Psychoanalysis became defined as the process by

which a transference neurosis is allowed to develop and is

then systematically analyzed and “resolved” (Etchegoyen,

1991; Greenson, 1967).

Resolution meant piecing together an understanding of the

diverse effects of one’s core conflicts, ultimately substituting

knowledge and agency for unconscious tensions that had

been manifesting themselves as psychopathology. Freud

understood his patients’ symptoms to be expressing conflicts

between unconscious wishes (e.g., for sexual or aggressive

self-expression) and an equally unconscious intolerance of

those wishes—intolerance that represents the internalization

of societal messages, conveyed by caregivers, to the effect

that certain desires are inherently unseemly or dangerous.

Paralysis of the hand, for example, a disorder that is

inexplicable neurologically yet was common in Freud’s era,

4

was interpreted as a neurotic solution to the conflict between

the wish to masturbate and the horror of masturbating, both

of which were outside awareness. By helping via free

association to make such tensions conscious, Freud tried to

foster a sense of agency (in this instance about managing

sexual needs), in place of the paralysis that was handling the

problem outside of consciousness. In other words, he was

trying to substitute a mindful, reality-oriented process for an

automatic, unformulated, somewhat magical one that

operated at the price of symptom formation.

Freud tended to use ordinary, straightforward terms for

the phenomena he described (see Bettelheim, 1983). Some

of the simplicity and grace of his language, and hence the

ease with which psychoanalytic theory can be understood,

was lost in the English-language edition of his works,

possibly because his writings were translated by his

reputedly quite obsessional former patient, James Strachey.

The medicalization of psychoanalysis also tilted its language

toward mechanization and objectification. It has been a loss,

for example, to have Freud’s “it,” “I,” and “I above”

represented by the Latin terms “id,” “ego,” and “superego.”

Personal pronouns thus morphed into abstract agencies with

little subjective resonance. As Jonathan Shedler once

commented to me, it is easy for most of us to relate to the

distinction between “I” and “it” in ordinary speech: “I did

this” is a different experience from “It came over me.” The

conflictedness of human psychology, the insight that the

mind is not unitary but multifaceted and divided against

itself, is a profound yet simple idea.

Gradually, the term “psychotherapy” came to refer to

modified arrangements in which a transference neurosis is

not cultivated but in which transference reactions are

addressed, resistances are processed, and transforming

insights are sought. The therapy client is not asked to lie

down and say whatever comes to mind, but the therapist

does invite the patient to speak as freely as possible about

the problem areas that occasioned the treatment. While the

two parties may try together to make sense of dreams and

fantasies, as they would in analysis, they tend to keep

focused on one or two central themes or conflicts. The

therapeutic alliance is assumed to be internalized as a new

model of relationship, as it is in analysis, even though the

therapy partners do not search every nook and cranny of the

client’s psychic life. Recent research supports the value of

psychoanalysis; in general, the more frequently and the

longer one is seen in treatment, the better the outcome

(Seligman, 1995; Freedman, Hoffenberg, Vorus, & Frosch,

1999; Sandell et al., 2000). Data from the comprehensive

Menninger study (Wallerstein, 1986) suggest, however, that

there are many individuals for whom psychoanalytic therapy

is as effective as, or more effective than, psychoanalysis.

This finding supports clinical observations to the effect that

for some people, a less intense therapy is the treatment of

choice.

Contemporary Conceptions of the Psychoanalytic Process

Clinical psychoanalysis, although invented as a therapy,

has come to be defined as an open-ended effort to

understand all of one’s central unconscious thoughts,

wishes, fears, conflicts, defenses, and identifications. People

may seek analysis in order to pursue an agenda of personal

growth or to develop a depth of understanding about

universal issues with which their own patients struggle.

Psychotherapy has more modest goals, such as relieving

specific disorders, reducing suffering, and building stronger

psychic structure. Analysis continues to be the most

effective treatment known for resolving problems embedded

tenaciously in one’s personality, whereas therapy may

adequately ameliorate more focal difficulties. Despite the

convention of defining analysis as a treatment involving three

or more sessions a week (usually on the couch), and

psychodynamic therapy as twice a week or less (usually

face to face), most psychoanalysts would probably agree

that the critical difference between an “analysis” and a

“therapy” is what happens in the therapeutic process, not

the conditions by which the process is facilitated.

To accomplish the ambitious task of a full analysis,

clinical experience suggests that patients must become

comfortable enough to allow themselves, when in the

therapy office, to “regress”—that is, to feel the intense

emotions characteristic of early childhood. Many patients

report that as they begin to feel more childlike in the therapy

hour, they simultaneously find themselves feeling more

grown up and autonomous outside it; thus, they experience

the regression as contained and coexistent with significant

growth. In the context of that circumscribed regression, the

analyst gradually attains, in the mind of the patient, an

emotional gravity comparable to the power of early

caregivers. The emotional power of the analyst when the

patient is in a transference neurosis conduces to both healing

and prevention. Therapeutic regression is more apt to

happen under conditions of frequent contact between

therapist and patient, but experienced treaters have noted

that some people are able to undergo a deep analytic

process in twice-a-week work, whereas others are not able

to do so even after years of meeting five times a week.

The relational movement to which I referred at the end of

the last section has brought a new language to the

description of the psychoanalytic process. Relational

analysts have drawn on diverse sources: the work of Freud’s

Hungarian colleague Sandor Ferenczi and his followers,

Melanie Klein and the British object relations theorists,

Harry Stack Sullivan and the American interpersonal

movement,

Heinrich

Racker’s

writing

on

countertransference, Hans Loewald’s conceptions of

therapeutic action, Joseph Sandler’s work on role

responsiveness, Heinz Kohut’s self psychology, Merton

Gill’s clinical theories, numerous philosophical writings on

epistemology and hermeneutics, and many others. These

influences converged in challenging the idea that the analyst

is a neutral outsider who can comment objectively on the

patient’s internal dynamics (a number of psychoanalytic

writers, starting with Schimek, 1975, have referred to this

ideal as the doctrine of “immaculate perception”).

Relational analysts have emphasized the interaction

between the subjective experiences of both therapist and

client and have pointed out that when they engage in a

psychoanalytic process, both parties find themselves caught

up in dynamics reminiscent of the client’s early dramas.

Countertransference is seen not as an occasional

phenomenon but as a pervasive and unavoidable one; entry

into the patient’s subjective world tends to activate any

compatible scripts from the therapist’s life. Thus, a woman

with a sexual abuse history and her therapist may find that

they are subtly enacting familiar, reciprocal roles such as

those that Davies and Frawley (1994) have noted as

common in such dyads: “the uninvolved nonabusing parent

and the neglected child; the sadistic abuser and the helpless,

impotently enraged victim; the idealized rescuer and the

entitled child who demands to be rescued; and the seducer

and the seduced” (p. 167). “Enactment” (Jacobs, 1986) has

consequently become a central concept in psychoanalytic

understanding of the therapy process. Disclosure to the

client of the therapist’s feelings and mental images, in the

interest of understanding what is being recreated in the

clinical setting, is not uncommon among contemporary

psychodynamic practitioners.

Acknowledgments that enactments are inevitable, along

with the associated conception of the therapist’s role as

expressing

a

privileged

understanding

of

mutually

constructed contexts and meanings, have become standard

features of psychoanalytic discourse. Some analysts

continue see value in regarding the therapist as a relatively

objective outsider, as Freud did, and therefore put their

emphasis on transference as distortion. Relational analysts

regard objectivity as impossible and therefore see the

transference-countertransference matrix as constructed

jointly by the two parties. One welcome side effect of the

evolving relational sensibility is that psychoanalytic clinical

writing has gradually became less pronunciatory and more

explicitly confessional, with therapists describing the nature

of their own emotional involvement in the clinical process.

Relational analysts tend to depict psychotherapy in more

egalitarian and democratic ways than their “classical”

predecessors. In a recent article in The Psychoanalytic

Review, (Eisenstein & Rebillot, 2002), for example, a

patient and analyst scrutinize their work together in

hindsight, noting the emotional changes that each made

during the treatment.

Given the long history of the psychoanalytic movement

and the disparate directions in which psychoanalytic clinical

theory has gone, I should address the question of diversity

within the psychoanalytic community and locate myself in

that context. Some readers may be familiar with the

passionate ways in which analytic practitioners may

embrace their particular psychoanalytic orientation. Does

one self-define as classical or relational? Intersubjective or

self psychological? Freudian or Jungian or Kleinian or

Lacanian? The historical stew of psychodynamic theory and

practice, from Freud on, is peppered with enough conflict,

disagreement and schism to rival some medieval heresy

controversies. It can seem as if there is hardly enough in

common among practitioners of divergent leanings for all of

us to fit under one psychoanalytic umbrella. In

Psychoanalytic

Diagnosis

(McWilliams,

1994)

I

commented that while theorists spar in the service of

promoting their favorite paradigms, ordinary practitioners

tend to be more synthetic, taking concepts from different

and sometimes even epistemologically contradictory sources

when they seem to hold out a way of understanding and

helping a particular patient. Pine (1990) likened the different

viewpoints in psychoanalysis to the proverbial blind men and

elephant: “The complexity of the human animal is

sufficiently great such that we gain in our understanding by

having multiple perspectives upon it” (p. 4). The perspective

represented in this book is synthetic in the spirit of Pine’s

observations.

My Own Orientation

The reader is entitled to know something about my own

identifications, affiliations, allegiances, and assumptions. In

deference to compelling arguments made by numerous

contemporary writers that one cannot be unbiased but can at

least acknowledge biases that are conscious, I will try to

describe and account for my own point of view.

Re: Psychoanalytic Pluralism

I first became interested in psychoanalytic theory as a

government major at Oberlin College, while writing a senior

thesis on the political theory of Freud. My own dynamics

are sufficiently Freudian that I found his writing utterly

compelling. Several books by his protégé, the psychologist

Theodor Reik, were in bookstores at the time, and I began

to devour them. After graduating, I moved with my husband

to Brooklyn, where it dawned on me that Reik was still alive

and in Manhattan. I became intrigued with the idea of

meeting someone who had been so close to Freud and had

written so movingly about the human condition. I wrote to

him asking if he would meet with me and advise me about a

career in psychotherapy. Reik received me graciously and

urged me to go into analysis. Eventually I went into training

at the institute he had founded, the National Psychological

Association for Psychoanalysis (NPAP).

My graduate work in psychology was in the department

of Personality and Social Psychology at Rutgers University. I

had chosen to study personality rather than clinical

psychology at Rutgers because Sylvan Tomkins, whose

work I admired, was teaching courses in personality, and

because my overall fascination with individual differences

went beyond a strictly clinical interest. Once I had

completed my master’s degree, I enrolled in NPAP and took

courses there at the same time I pursued the doctorate.

While I was a graduate student at Rutgers, first George

Atwood and then Robert Stolorow joined the personality

faculty and began their extraordinarily fertile collaboration. I

loved their work, though I sometimes felt puzzled by their

tendency to see what they were doing as a challenge to

traditional psychoanalytic ideas. Their ways of thinking felt

quite congenial to me, and not in essential conflict with what

I had experienced in my own analysis or what I was learning

in my analytic training.

At NPAP, what was generally considered “classical” was

an orientation to treatment that came from Freud via

Theodor Reik. It was on Reik’s behalf that Freud had

written his polemic to the effect that analysis should not

become a servant of psychiatry. Having been excluded by

the American medical institutes despite his mentor’s

position, Reik had started his own training program. His

masterwork, Listening with the Third Ear (1948), which

claimed direct descent from Freud’s ideas, emphasized the

artistic nature of the analyst’s work, the value of letting

oneself be surprised, and the virtue of moral courage,

including the “courage not to understand.” Most of my

teachers and supervisors at NPAP in the 1970s embodied

these attitudes. They taught me not just about Freud but

about Ferenczi, Klein, Fairbairn, Balint, Mahler, Winnicott,

Bowlby, Erikson, Sullivan, Searles, Kohut, and others.

These thinkers were seen as carrying on Freud’s work

rather than replacing or contesting it. I was taught, as I will

pass on in this book, that the criterion for whether an

intervention has been proper or helpful is not the extent to

which it follows a standard procedure but, rather, the extent

to which it enables the patient to speak more freely, to

disclose more genuine or troubling feelings, to deepen the

work (cf. Kubie, 1952).

It was also frequently noted at NPAP, as it has been

periodically in the psychoanalytic literature, that because

psychopathologies differ from era to era and culture to

culture, competing theoretical models arise from efforts to

account for the psychologies of more typical therapy clients

in any given time and place. Theorists derive their metaphors

partly from working with a particular type of patient; thus,

Freud, whose early work was with people with hysterical

and

dissociative

psychologies,

developed

a

model

highlighting relations between different parts of the self

experienced as in conflict, while Winnicott, who was

fascinated by both infancy and psychosis (Rodman, 2003),

created more holistic concepts such as “going on being.” I

rarely see anyone now whose psychology is best captured

by the model of the id, ego, and superego in conflict, but in

Freud’s era, when stable patriarchal families and guilt-

inducing child rearing were normative in Europe, such

individuals were evidently abundant. I doubt that it is an

accident that the self psychology movement arose in a time

and place that creates as many problems for a consistent,

positively valued self-concept as Western mass culture does.

Similarly, the current popularity of relational paradigms

makes sense in an age when authority is suspect and

egalitarian models of relationship prevail (see Bromberg,

1992).

During my training in psychoanalysis I felt little pressure

to declare allegiance to a particular point of view, and,

impressed with Freud’s willingness to revise his ideas, I

regarded this openness as quintessentially Freudian (which

says a lot about my selective perception, given Freud’s

equally impressive tendency to ostracize people who

disagreed with him). I read not only Freud’s papers on

technique but also some writing by people who had been in

analysis with him, and I admired his individualized

responsiveness to his various analysands (see Lipton, 1977;

Lohser & Newton, 1996; Momigliano, 1987). On the basis

of an identification with him as a curious, flexible therapist, I

thought of myself as a Freudian.

It was not until several years after I had graduated from

NPAP that I came into contact with a different version of the

“classical” analyst, the one that emerged from the ego

psychology movement as exemplified by Hartmann, Kris,

and Loewenstein of the New York Psychoanalytic Institute.

A colleague of mine who had trained at one of the

“classical” analytic training centers often talked about “the

rules” and seemed to suffer spasms of guilt when he broke

them, even when the patient then flourished. He told me

about a friend in his program who had said, “What I love

about psychoanalysis is that you always know you’re doing

the right thing. Even if the patient gets worse or suicides,

you know you’ve offered him the best.” This idea that the

operation could literally be considered a success even if the

patient had died seemed bizarre to me, and originally I

chalked it up to a peculiarly pathological narcissism in the

psychologist in question. Over time, however, I heard one

after another story of psychoanalytic rigidity and

authoritarianism in the name of what was “classical.”

Eventually, I learned not to call myself either Freudian or

classical, because I was typically misunderstood as an

apologist for drive theory or a cheerleader for what then

passed as orthodoxy in most institutes.

The truth is that I still think of myself as more Freudian

than anything else, perhaps partly in appreciation of Freud’s

famous joke that he was not a Freudian. I have been deeply

influenced by analysts who were self-identified as object

relations theorists, Jungians, Kleinians, self psychologists,

intersubjective theorists, control-mastery practitioners, and

relational analysts. Arthur Robbins, who was running

experiential

countertransference-focused

groups

(see

Robbins, 1988) and teaching about intersubjectivity long

before that term appeared in the analytic literature, was my

most influential mentor. I value and identify with

contemporary relational analysts—not because I always

agree with their arguments but because they have palpably

advanced the level of honesty and the quality of dialogue in

presentations of clinical work, increased the level of respect

with which patients and their struggles are described, and

brought back to psychoanalysis the excitement of the

search, the open dialogue, the spiritual quest.

Robert Holt once commented (Rothgeb, 1973) that if one

approaches Freud’s writing with an intent to debunk specific

propositions, almost anything he said can be shown to be

wrong, but if one approaches it with an interest in what can

be learned, it will yield great insights. I have always felt that

to get the most from any theory, psychoanalytic or

otherwise, one is best served by extending to its proponents

the respect one would grant a client. With patients, we try to

understand where they are coming from, what problems

they are trying to solve, what contexts make their solutions

reasonable. When one is genuinely empathic, it is impossible

to dismiss even a psychotic person as completely

incomprehensible or hopelessly wrong-headed. Most

theorists are struggling with their individual solutions to

multifaceted human problems, and if we take their angle of

vision, we can learn from them much of value. If, however,

we substitute their conclusions for our own search for what

is true, we will sell short our own capacities as meaning

makers. Thus, I remain skeptical of orthodoxies, especially

technical ones (cf. Pine, 1998), and agree with Roy Schafer

(1983) that although there are advantages to working

wholeheartedly within one’s particular orientation, there are

also advantages to questioning those assumptions, and to

appreciating the inevitable heterogeneity within each school

of thought.

Re: Psychoanalytic Therapy versus Other Approaches

I am often asked how I view nonpsychodynamic

approaches to therapy. Notwithstanding my devotion to

psychoanalysis, I have come to respect the evidence that

there are numerous effective ways of helping people.

Overall, if one subtracts the distorting influences of

insurance and pharmaceutical companies, with their

common interest in minimizing the value of psychological

interventions, I think the challenges to psychoanalytic

therapy from competing paradigms have been a positive

development. A diversity of perspectives opens possibilities

for finding specific approaches to specific difficulties (e.g.,

pharmacological

management

of

bipolar

symptoms,

exposure treatments for obsessive-compulsive symptoms,

twelve-step programs for addictions, and family systems

therapy for dysfunctional relationships). Like most practicing

therapists, I am grateful for any approach, whatever its

theoretical origin, that increases my effectiveness or provides

me with resources to offer to individuals who seek my help.

Currently, the most academically sanctioned ways of

addressing psychological problems are the cognitive-

behavioral treatments. The intellectual forebears of

cognitive-behavioral therapies are found in the empirical-

positivist tradition of American academic psychology rather

than in the European philosophical attitudes that influenced

Freud.

Although representatives of the psychodynamic and

cognitive-behavioral traditions may work more similarly than

would be obvious from their theoretical rationales (Wachtel,

1977, 1997), their overall notions about the nature of

suffering, the nature of change or help or “cure,” and even

the nature of “reality” diverge significantly. Some patients

seem to prefer more focused and directed treatment,

complete with homework assignments and systematically

targeted symptoms, and some seem to be allergic to them.

Many of the cognitive and behavioral therapies have

demonstrated their effectiveness, at least in the short term

and with the populations on whom they have been tested.

I do not think, however, that alternative approaches

dramatically shorten the amount of time needed to help

people with longstanding and far-reaching problems—that

is, most people who seek therapy. It is worth noting that all

mainstream approaches to psychotherapy, including

psychoanalysis, have begun their respective journeys by

claiming impressive accomplishments in a stunningly short

period of time, and then all have lengthened as their

practitioners have faced the complexities of the work. For

Freud, a “psychoanalysis” could be as brief as a few weeks,

but as he and subsequent analysts encountered the

phenomena of resistance and transference and the

intricacies of individuals’ dynamics, analytic treatments

began to extend over several years.

In the 1980s, therapists in the dissociative disorders field

repeated Freud’s journey toward progressively longer and

more

complicated

treatments

for

individuals

with

posttraumatic symptoms: They initially described therapy for

dissociative clients in terms of remembering and abreacting,

as Freud once did, and they only gradually addressed the

complexity of memory, the stubbornness of emotional habit,

the importance of attending to the therapeutic relationship,

the multiple functions of symptoms, and the consequent

need for longterm treatment for complex trauma. Carl

Rogers originally claimed that client-centered therapy could

foster significant change in a few sessions, and yet

humanistic therapists now work with their clients for years.

As cognitive-behavioral practitioners wrestle with ongoing

problems of relapse-prevention and expand their work into

the treatment of personality disorders, the cognitive and

behavioral therapies are also becoming prolonged. Eye

movement desensitization and reprocessing (EMDR), once

heralded as a quick fix for trauma, has expanded into a

complex psychotherapy system of its own. We all keep

learning the same lessons.

Different sensibilities appeal to different people, and

different means of approaching problems operate within a

larger arena of helping relationship common to all

psychotherapies (Frank & Frank, 1991). Clinicians practice

in ways that make sense to them and that express their

individuality. I would be reluctant to train anyone in

psychodynamic therapy who is not temperamentally

attracted to the gestalt I describe in the next chapter, just as

I would be reluctant to give musical instruction to someone

with a tin ear. (This comparison may be more than a

felicitous simile; both musical aptitude and affective

attunement seem to be distinctively right-brain phenomena,

embodying individual differences in both genetics and

infantile

experience

[Schore,

2003a,

2003b].)

Correspondingly, as someone with a psychoanalytic

sensibility, I would be hopelessly maladroit at practicing

within a manualized cognitive-behavioral framework. (Too

left-brained for me, I suppose.) Our talents and inclinations

as practitioners are varied enough to encompass many

different kinds of work. From my perspective as someone

who cringes when authoritarian procedures are purveyed as

the essence of psychoanalytic therapy, an accidental benefit

of the fact that analysis is no longer intellectually dominant

in medicine, clinical psychology, and social work is that only

those students with genuine psychoanalytic affinities will

now be likely to seek analytic supervision and training. I am

hoping

this

change

portends

fewer

instances

of

unimaginative,

unempathic,

dogmatic,

routinized

psychodynamic therapy in the coming years.

Even though medical metaphors pervade the clinical

literature, the practice of psychotherapy is an art, and as

such can be compared more aptly to disciplines of musical

expression than to medical treatments. There is a science

and a theory behind music, but when translated into

performance, music offers its afficionados a particular mind-

body-feeling-action experience. Music seems be registered

by the brain in characteristic ways, irrespective of the

particular

musical

preferences

of

the

listener.

Correspondingly, the question of which approach to therapy

is globally superior seems to me as misdirected as the

question of whether classical, jazz, rock, folk, or country

music does a better job of nourishing the soul.

If I had not already come to this conclusion on

observational and experiential grounds, I would have been

drawn to it by Bruce Wampold’s (2001) brilliant analysis of

relevant empirical research. What Wampold calls the

“contextual” or common-factors model of psychotherapy

accounts far better for what we know about treatment

outcome than the medical model that has influenced so

much recent research and social policy. What are the

implications for patients looking to make sense of all the

competing voices in the mental health field? As Messer and

Wampold (2002, p. 24) have concluded, “Because more

variance is due to therapists than to the nature of treatment,

clients should seek the most competent therapist possible

(… often well known within a local community of

practitioners) whose theoretical orientation is compatible

with their own outlook.” In the next chapter, I look at habits

of mind that characterize those of us whose outlook is

psychoanalytic.

Notes

1.

The late Herbert Strean told me (personal

communication, March 17, 1976) that once, in a

radio interview, he was challenged about whether

psychoanalysis is not just “another religion.” “Oh

no!” Strean protested, “Psychoanalysis differs from

all other religions. …” I have since heard a similar

anecdote attributed to Ralph Greenson. The pleasure

with which analysts describe this Freudian slip may

say a lot about its truth.

2.

Douglas Kirsner (personal communication, July 5,

2002) tells me that a critical component of this stance

was the fear, documentable from 1938 on, that the

immigrating European analysts, many of whom

lacked medical training but had the luster of having

worked with Freud, would successfully compete with

American psychiatrists for patients.

3.

I am grateful to Paul Mosher for calling to my

attention

this

practical

consequence

of

the

medicalization of psychoanalysis.

4.

When I recently taught in Istanbul, I learned that in

Turkey, “Freudian” afflictions such as anesthesia of

the hand (“glove paralysis”) are still common.

Daughters of traditional or fundamentalist Muslim

parents who convey disapproval or fear of female

sexuality seem to suffer the same problems that once

plagued young women in sexually strict Viennese

families.

Chapter 2

The Psychoanalytic Sensibility

Devotees of the British and French traditions have been known to

point their pens at one another and say, in effect, “What we do is

psychoanalysis, and what you do is not.”

Having learned a great deal from both Winnicott and Lacan, I have

come to think of them as representing, respectively, the comic and tragic

values in the rich tableau of psychoanalytic thought. … In Winnicott we

find a benign worldview and an ameliorism—a belief that health and

happy families are possible, and that humankind can change for the better.

In Lacan we are more apt to encounter a Freudian pessimism—a sense

that there is something fundamentally unmanageable about human

existence, making words like “health” extremely suspect. If collapsing

these views into each other would be futile, disregarding one or the other

seems almost phobic.

—DEBORAH LUEPNITZ (2002, pp. 16–17)

In this chapter I try to extract commonalities from

a dizzying variety of approaches, all of which identify

themselves as psychodynamic. There may not be one true,

universal technique of psychoanalytic therapy, but there are

universal beliefs and attitudes underpinning the effort to

apply psychodynamic principles to the understanding and

growth of another person. Mitchell and Black (1995)

described such attitudes as including respect for “the

complexity of the mind, the importance of unconscious

mental processes, and the value of a sustained inquiry into

subjective

experience”

(p.

206).

Benjamin

(2002)

summarized them as a concern for “truth, freedom, and

compassion for our mutual vulnerability.” Lothane (2002)

recently noted that the psychoanalytic patient “seeks the

Socratic goal of the examined life, both of learning to know

himself or herself … and to grow as a moral agent who lives

his or her life responsibly rather than impulsively” (p. 577).

Meissner (1983), in an article on psychoanalytic values,

highlighted self-understanding, authenticity, the valuing of

values themselves, and the quest for truth.

Buckley (2001) traces the psychoanalytic worldview to

the ancient Greek, specifically Platonic, “philosophical”

model of the mind (as contrasted with other ancient models,

the Homeric/poetic and the Hippocratic/medical). Messer

and Winokur (1984), appropriating the language of literary

criticism, have labeled the psychoanalytic orientation tragic,

contrasting it with a behavioral outlook they depict as comic

(in a spirit similar to that of the Luepnitz quote above,

though she was pointing to differences of emphasis within

psychoanalysis). “Tragic” denotes a sense that one has to

come to terms with inherently flawed and painful realities;

“comic” captures the more pragmatic, problem-solving view

that changes can be made to bring about a happy ending.

Schneider (1998) has included the psychodynamic tradition

with the “romantic” (affective, intuitive, holistic) sensibility

in Western thought, as opposed to the hypothetical-

deductive-inductive bias of most American academic

psychology and the logical positivist tradition in general.

While teaching recently in Istanbul, I was told that the

Turkish language has two different words for science: belim,

referring to the “scientific method” idealized by Western

academic psychology, and elim, referring to the pursuit of

understanding by more observational, introspective, and

associative means (Yavuz Erten, personal communication,

May 15, 2003). Psychoanalytic scholarship is appreciated as

within the domain of elim.

Different writers with a psychoanalytic temperament have

identified themselves with phenomenology, existentialism,

structuralism, postmodernism, constructivism, skepticism,

Buddhism, Christianity, Judaism, and other philosophical,

hermeneutic, and spiritual traditions. It is typical of

psychodynamically inclined thinkers to locate their habits of

thought within a philosophical tradition and to challenge the

notion that therapy can derive solely from “objective”

findings of conventional research paradigms or can

constitute a compendium of “techniques” isolated from

orienting

values,

assumptions,

and

cultural/historical

contexts (see Messer & Woolfolk, 1998; Strenger, 1991).

Some of what I summarize also characterizes orientations

that developed to extend or correct aspects of the

psychoanalytic paradigm, including (among others) Gestalt

therapy, client-centered therapies and the humanistic-

experiential tradition generally, transactional analysis,

existential approaches, psychodrama, and the art therapies.

In what follows I have, rather arbitrarily, organized the

elements of what W. H. Auden, in a poem mourning

Freud’s death, called “a whole climate of opinion” under the

themes of curiosity and awe, complexity, identification and

empathy, subjectivity and attunement to affect, attachment,

and faith. These aspects are overlapping and therefore hard

to isolate, and although it is impossible to describe a gestalt

by breaking it down into component parts, I take each of

these up briefly.

Curiosity and Awe

Most fundamentally, psychoanalytic practitioners take

seriously the evidence that the sources of most of our

behaviors, feelings, and thoughts are not conscious. Given

what we have learned about the brain in recent years, this

conviction is increasingly shared by cognitive scientists and

nonpsychoanalytic clinical psychologists and suggests the

possibility of an eventual integration of approaches. Yet to

the psychodynamically inclined, it is not just that these

phenomena are non conscious but that there is a dynamic

organization to the way we unconsciously register

experience, an organization that prompts analysts to talk as

if there is something called “the” unconscious, both

generically and in each one of us. In any individual, this

intrapsychic organization is understood to be the result of

unfolding interactions between the growing child and the

significant people in that child’s world. Features of, and

relationships with, these early figures, as experienced by the

child, come to be internalized in stable ways.

For anyone who has done analytic therapy for a long

time, it becomes fascinating how nonaccidental are the

“choices” people make. We rationalize what we do, but like

the hypnotic subject inventing an explanation for why he or

she unknowingly acted on a posthypnotic suggestion, we

seldom, if ever, know all the determinants of our behavior.

Perhaps this is most striking in the area of “choosing” a

romantic partner (Mitchell, 2002; Person, 1991). Falling in

love is one of the few common experiences that makes most

people aware of how remarkably lacking in control they are

over the emotionally powerful situations in which they find

themselves. Children of affectively intense parents often

seek intensity; children of negligent ones somehow find

mates who ignore them. Daughters of alcoholic fathers

bemoan their attraction to men with alcohol dependency;

sons of depressed mothers may be drawn like moths to the

flame of unhappy women. For that matter, sadistic people

have radar for masochists, and pedophiles know the look in

a child’s eye suggesting a confusion or vulnerability to

manipulation that makes molestation more likely to be

tolerated.

People are often aware that they have a “type” of love

object whose attractiveness feels irresistible, yet they seldom

feel clear about why such a person is their type. We are

always operating at many different levels besides the verbal,

rational ones, sending elaborate signals to each other with

facial expressions, tone of voice, tilt of head, tension of

body, perhaps even odors of pheromones. Reviewing

empirical work on sexuality, Money (1986) has documented

our

remarkably

idiosyncratic

individual

“lovemaps.”

Proximity and chance certainly affect the connections we

make, but when hearing clients’ histories and witnessing

their struggles, practitioners are repeatedly hit between the

eyes with their unconsciously determined, remarkably

repetitive, persistent interpersonal scripts. One man I

treated, who as a child used to come into the kitchen each

morning to see his alcoholic mother staring into space with a

cigarette in one hand and a coffee cup in the other, fell

“inexplicably” in love with a woman he first noticed in his

college cafeteria, staring into space with a cigarette in one

hand and a coffee cup in the other.

Some people take pains to find a partner who is the polar

opposite of a problematic parent, yet find, as they start to

build a life with the person who was supposed to be an

antidote, that their earlier experiences are nevertheless eerily

evoked in the new relationship. For example, a patient of

mine whose father had been episodically violent fell in love

with a committed pacifist, someone she felt was so

wholeheartedly dedicated to nonviolence that she would

never again have to live in fear. After a few months of

marriage and more than a few heated fights, she became

increasingly convinced that her husband’s ideological

pacifism expressed a not entirely successful effort to

counteract his own violent tendencies. Once again, she was

worrying that the man with whom she lived was dangerous.

In therapy, she marveled at her having managed to “find”

her father despite her diligent conscious efforts to lose him.

Those of us who work with dreams, along Freudian lines

or others, are consistently awed by how much data can be

condensed into a few images and a story line. Whether or

not one analyzes dreams in a psychotherapy, it is hard not to

appreciate Freud’s conviction that his effort to make

scientific

sense

of

dreaming

was

his

greatest

accomplishment.

There

is

so

much

extraordinary

condensation in dream symbols that one cannot conceive of

the brain’s having that degree of power consciously. As

Grotstein (2000) has elaborated, dreams show the activity of

various cooperating “presences” in the mind: “the dreamer

who dreams the dream,” “the dreamer who understands the

dream,” the actors, and the “Background Presence”—all

intercommunicating and symbolizing experience into a

narrative that will “organize and unify the data presented to

the senses” (p. 24).

It is not difficult for a careful observer to see the evidence

for unconscious processes in other people; it is harder to

grasp the reality that we ourselves are inhabited and moved

by forces beyond our access or control. For many of us who

practice psychoanalytically, it was an incident in our

intimate life or personal therapy that crystallized our ongoing

sense of awe, that moved our appreciation of unconscious

motivation from an intellectual deduction to a visceral

conviction. Many therapists remember, in the same, flash-

bulb way in which people can recall where they were when

they heard about a plane hitting the World Trade Center, a

moment when the sense of pure wonder overpowered the

protest of their pride. For me it was when I realized that a

public figure with whom I was oddly mesmerized had the

same nickname as my father. For a colleague of mine, it was

when she dreamed about a “Thomas Malthus” at a point in

therapy when she was mourning the fact that in her family,

love had been part of an “economy of scarcity.” She had no

conscious knowledge that Malthus was an economic theorist

who emphasized the limited nature of resources and was

stunned by the fact that unconsciously, she had obviously

registered this information somewhere. For another friend, it

was when he discovered that his depression had begun thirty

years to the day after his father’s death, a date he had not

thought he knew.

The curiosity about how any individual’s unconscious

thoughts, feelings, images, and urges work together is the

engine of the therapist’s commitment and the bulwark of the

patient’s courage to be more and more self-examining and

self-disclosing. The assumption that, as therapists, we don’t

know what we will learn about a patient, is both realistic and

healing. One frequently heard analogy for the role of the

analytic therapist, a role that claims authority about process

but uncertainty about content, is that of the trailblazer or

travel guide. If one is walking through an alien jungle, one

needs to be with someone who knows how to traverse that

terrain without running into danger or going in circles. But

the guide does not need to know where the two parties will

emerge from the wilderness; he or she has only the means to

make the journey safe. Even though there are reams of

literature about dynamics that typically accompany various

symptoms

or

personality

types,

the

thoughtful

psychodynamic practitioner listens to each patient with an

openness to having such constructions disconfirmed. What

Freud called “evenly hovering attention,” what Bion and

later Ogden called “reverie,” what Casement calls

“unfocused listening” is perhaps the sine qua non of the

analytic attitude: the receptivity to whatever presents itself

and the curiosity about the multitude of things it may mean.

The sense of awe is usually associated with religious

themes, with the numinous realm, the place of the spirit. It is

intrinsically connected with humility, the acknowledgment

that human beings are, as Mark Twain observed, “the fly-

speck of the universe” and that each of us is impelled by

countless forces outside our own awareness and control.

Awe involves the willingness to feel very small in the

presence of the vast and unknowable. It is receptive, open to

being moved. It bears witness. It could not be more different

from the instrumental, utilitarian mind-set of the technical

problem solver or from the pragmatic, can-do optimism of

the man who believes himself to be completely in charge of

his life. It is not antiscientific, but it defines scientific activity

in much broader ways than the logical positivist who breaks

huge, complex issues down into small and simple ones so

that concepts can be easily operationalized and variables

readily controlled. Awe allows our experience to take our

breath away; it invites each client to make a fresh imprint on

the soul, the psyche, of the therapist.

Complexity

Analytic thinkers regard intrapsychic conflict or

multiplicity of attitude as inevitable. Most of us can find in

ourselves wishes to be both old and young, male and female,

in control and under someone’s care, and so forth. Our

adaptations to realistic limits are irreducibly ambivalent. The

human animal was seen by Freud as insatiable, always

yearning, never completely satisfied—partly because human

beings often want mutually exclusive things at the same

time. Post-Freudian analysts who see individuals as less

influenced by drives and more motivated by the need for

relationship still talk about paradox, ambiguity, dialectic,

multiple self states, and the multifaceted nature of life and its

challenges (e.g., Eigen, 2001; Grotstein, 2000; I. Hoffman,

1998). They regard reductionism of almost any kind as

suspect. A comment like “She’s just doing that to get

attention” would not be an observation in a psychoanalyst’s

repertoire—at least not with the “just.”

In 1937, the psychoanalyst/physicist Robert Waelder

elaborated on two terms Freud had mentioned more or less

in passing, the related concepts of “overdetermination” and

“multiple function.” The analytic community gratefully

adopted them as ways of describing something that

practitioners had long been observing. “Overdetermination”

refers to the observation that significant psychological

problems or tendencies have more than one cause; in fact,

most have a complex etiology. A symptom important enough

to instigate a trip to the therapist has typically resulted from

many different, interacting influences, including factors such

as one’s constitution, emotional makeup, developmental

history, social context, identifications, reinforcement

contingencies, personal values, and current stresses.

“Multiple function” refers to the fact that any significant

psychological tendency fulfills more than one unconscious

function, such as to reduce anxiety, to restore self-esteem,

to express an attitude that is unwelcome in one’s family, to

avoid temptation, and to communicate something to others.

Thus, a woman who becomes anorectic may have

developed that problem because of the interaction of the

following contributants: (1) a background of parental

overinvestment in her eating, (2) a history of sexual abuse,

(3) a recent loss or disappointment, (4) a developmental

challenge of which she is afraid, (5) an unconscious

association of weight gain with pregnancy, (6) a history of

having been shamed about her hunger or need for emotional

nourishment, (7) a sense of having been neglected in her

family, (8) an experience of having been admired for having

lost weight, and (9) the repeated exposure to highly valued

but unrealistic images of women’s bodies. Her anorexia may

unconsciously accomplish the following goals for her: (1) to

achieve control over herself and others despite the efforts of

others to control her; (2) to reduce her attractiveness to

possible molesters; (3) to express grief; (4) to maintain a

sense of being prepubertal, nonmenstruating, and nonadult;

(5) to reassure herself she is not pregnant, (6) to avoid

criticism for self-indulgence; (7) to get attention from her

family; (8) to garner compliments; and (9) to conform to

cultural expectations of beauty. Most analysts would say

that is a short list for something as complex as anorexia,

which may reflect many other influences and fulfill many

other functions as well. For example, there now seem to be

subcultures (modeling, dance) in which anorectic behavior is

normative and assiduously reinforced.

When I was an undergraduate, one of my professors was

an erudite Hungarian political scientist named George Lanyi.

It was student lore that if one wanted to get a good grade

from Professor Lanyi, it was unwise to suggest single-factor

explanations for international political events. One had to

look carefully at the countries in question and mention such

things as their economic situations, the religious beliefs of

their citizens, their historic allegiances and rivalries, the

personalities of their leaders, the domestic agendas of their

different internal factions, their theories about what

constituted the greatest threats to their stability, their

ideological heritages, their levels of development, their sense

of national mission, their ethnic components, the vagaries of

their weather, and so on. And it was always good to put a

line in an international politics essay exam to the effect that

no single factor could account for anything of major

importance in world politics. A friend of mine referred to

this orienting belief about the complexity of things as

“Lanyi’s balloon.” He was contrasting it with “Occam’s

razor,” the effort to account for any phenomenon with the

simplest possible explanation.

Psychologists and medical researchers conducting

conventional empirical investigations operate according to

the principle of parsimony. And for research purposes,

parsimony is a highly useful assumption. But it is not

necessarily the truth (cf. Wilson, 1995). Both Occam’s razor

and “Lanyi’s balloon” are fictions, ways of asserting a

preference for either simplified or elaborated theories of

causation. The tendency of psychoanalytic therapists to

prefer complex, intricate explanations over simple ones may

express both their clinical experience and the temperament

that inclined them toward doing an in-depth, emotionally

complicated kind of work in the first place. Certainly we

may eventually learn that some psychological phenomena

have single causes, but in the meantime the psychoanalytic

prejudice is to assume complexity.

Identification and Empathy

It is part of the psychoanalytic mental set to view a

disturbance in any individual’s functioning as expressing an

extreme or currently maladaptive version of a universal

human tendency. Harry Stack Sullivan’s conviction that “we

are all more simply human than otherwise” (1947, p. 16)

suffuses psychodynamic thinking. In this assumption,

analytic practitioners share a bias with humanistic,

experiential, and client-centered therapists. Not that those of

us who practice psychodynamically are not perfectly

capable as individuals of feeling a defensive superiority to

others, whom we may objectify with our diagnoses and

implicitly devalue in our zeal to distance personally from

their problematic dynamics; my point is that analytic

theories

consistently

stress

our

common

human

developmental pathways, vulnerabilities, and strivings. The

requirement of analytic institutes that their candidates

undergo psychoanalysis themselves, about which I talk more

in the next chapter, had the intention, among other aims, of

increasing therapists’ capacities to identify with patients’

struggles by finding comparable issues in themselves.

There is a bias among analysts against categorization of

human “problems in living” (Szasz, 1961) as categorical

“disorders” unrelated to an understanding of the functions

that such conditions fulfill for a psychologically complex

individual. As I have elaborated elsewhere (McWilliams,

1998), psychodiagnosis as it is actually practiced by

psychodynamic therapists is holistic, contextual, and

dimensional. Seemingly discrete problems can rarely be well

understood in isolation from the person in whom they exist.

(In my experience, patients who have an Axis I disorder

“not comorbid with anything else” must be from other

planets.) An articulate expression of this bedrock analytic

attitude appears in Roughton’s (2001) article on his evolving

understanding, over four decades, of sexual orientation as a

dimension of human functioning that is independent of

mental health or illness. In discussing specific sexual

activities, he notes that “As in all psychoanalytic evaluation,

it is the underlying psychic structure and the motivation and

meaning—not the superficial similarity of behavior—that

counts” (p. 1206).

While analytic therapists from Freud on have appreciated

genetic, chemical, and neurological dispositions toward the

serious psychopathologies, they have also looked for

historical and current stresses that may cause such

tendencies to erupt as problems. There is an implicit

consensus in the analytic community that under the

constitutional and situational conditions affecting the patient,

the therapist would have become similarly symptomatic. By

temperament and training, psychodynamic clinicians trying

to

understand

the

hallucinating

schizophrenic,

the

determined self-mutilator, the starving anorectic—even the

sadistic psychopath—look to the psychotic, borderline,

body-obsessed, and sadistic parts of themselves. They also

expect, when they work with anyone dealing with a difficult

aspect of his or her personality, that their own similar issues

will be activated. This tendency to identify with their clients,

and to mine that identification for deeper and deeper feelings

of empathy, contrasts with the responsibility felt by more

biologically

oriented

psychiatrists

and

academic

psychologists to take a more detached position toward

people and problems. It is compatible, however, with the

embracing attitude that tends to characterize both clinical

social work and pastoral counseling as professions.

Freud set the tone on this. Although he could certainly be

disdainful of people he was not interested in knowing better

(including Americans as an aggregate, whom he considered

naive, emotionally shallow, and excessively materialistic—he

was known to refer to the United States as “Dollarland”), he

extended empathy toward some groups that were highly

improbable objects of identification for people of his era,

class, and profession. When many other physicians were

dismissing women with conversion and somatization

disorders as frivolous malingerers, Freud took them seriously

and tried to understand them. His famous 1935 letter to the

mother of a gay man (quoted in E. Jones, 1957, p. 195), in

which he insisted that homosexuality “is nothing to be

ashamed of, no vice, no degradation, it cannot be classified

as an illness” was certainly striking in its refusal to consign

gay people to some lesser category of humanity (even if he

did also view homosexuality, unfortunately for posterity, as

an “arrest of sexual development”). And although the

contemporary ear finds Freud’s references to “savages”

disturbingly racist, his main message was that people in

civilized societies have more in common with those they

typically dismiss as “primitive” than anyone had ever

imagined.

In a highly influential work, Christopher Bollas (1987)

made the now famous comment, “in order to find the

patient, we must look for him within ourselves” (p. 202).

The centrality of identification and empathy goes beyond a

conceptual preference to the question of effectiveness. The

main “instrument” we have in our efforts to understand the

people who come to us for help is our empathy, the main

“delivery system” of that empathy is our person. Whatever

the benefit of more intellectual aspects of our understanding

(our theories, research, and clinical reports), our capacity to

“get” the patient (or more accurately, to approach an

understanding that will inevitably fall short of completeness

or perfect accuracy), and to convey our understanding to

him or her in a useful way, rests mostly on our intuitive and

emotional abilities. One of the chronic sources of both

pleasure and fatigue in psychodynamic work is the need to

keep moving back and forth, trying to go inside the patient’s

subjectivity and then trying to come out and reflect on the

experience of immersion. Clients who feel their therapists

are right but not empathic take their therapeutic medicine

with a choking dose of shame, an affect that evokes

compliance, oppositionality, or paralysis rather than

receptiveness and emotional maturation. Clients who feel

their therapists are wrong but trying to identify will not be

shamed and will continue their engagement in the

therapeutic process as they try to make themselves

understood.

Subjectivity and Attunement to Affect

Closely related to identification and empathy is the

assumption that subjectivity, far from being the enemy of the

truth, can promote a much more comprehensive

understanding of psychological phenomena than objectivity

alone. A theoretical physicist presumably does not fruitfully

empathize with particles of matter (although Einstein did say

that he simply tried to understand God’s plan, and many

unusually creative people do identify with inanimate

objects), but the psychotherapist can use a disciplined

subjectivity to draw testable inferences about a person’s

psychology. In fact, some psychoanalytic writers (Kohut,

1959;

Stolorow

& Atwood,

1992)

have

defined

psychoanalysis as the science in which sustained empathic

inquiry is the primary observational mode.

The perils of subjectivity are well known: We can easily

distort in the service of our personal needs; we are all

handicapped by our individual backgrounds, assumptions,

and limitations; we cannot construct a cumulative science

without objectively derived reliability and validity. But

objectivity is full of liabilities as well. Researchers striving for

objectivity

tend

to

ignore

data

that

cannot

be

operationalized, manipulated, or studied by randomized

clinical trials; they tend to fragment complex, interrelated

issues to make them empirically researchable; they have

been known to be methodologically rigorous but

substantively vacuous. The more we learn about infant-

caregiver communication in the first year, the more we

discover

that

there

are

many

preverbally

based

communicative processes that are hard to observe, describe,

and count. Rather, we feel them.

Between infant and parent in the first year, there is a

dance of right-brain-to-right-brain communication essential

to optimal neural development and the achievement of

secure attachment, affect tolerance, and affect regulation

(Goldstein & Thau, 2003). The scrutinized emotional

experience of a disciplined clinician can reveal a lot about

what a client is communicating via facial affect, body

language, and tone of voice. Kernberg talks about patients

transmitting

on

“channels

II

and

III”:

nonverbal

communication

and

countertransference

evocation

(Hellinga, van Luyn, & Dalewijk, 2001). Analytic therapists

embrace their subjectivity, and they learn from their

affective reactions a lot about what their clients are trying to

say.

Some years ago a man came to the attention of

neurologists because an injury had damaged his frontal lobes

in such a way that he felt no emotion. Physiologically, he

could have been the prototype for the “rational man” so

idealized by Enlightenment philosophers and many

contemporary researchers—a veritable Data or Mr. Spock

(of the later and earlier Star Trek series, respectively). All

his decision making was dictated by reason and logic rather

than by such affective processes as sympathy, emotion, and

intuition. The striking thing about this man’s decisions is that

they were often bizarre and sometimes glaringly self-

defeating. Without emotionality, he seemed devoid of the

capacity to understand the full meaning of his choices.

Rather than being gloriously free of primitive contaminants

that allegedly corrupt judgment, he was crippled by the

absence of the sensibilities that make good judgments

possible. This man had been a judge; after his injury he

resigned from the bench because he understood that to

render justice, one must be able to feel sympathy for diverse

human motives. His predicament calls to mind the wisdom

of Plato, who envisioned human reason as like the charioteer

who needs not only the white horse of the will but also the

dark horse of passion to move ahead (see Damasio, 1994;

Sacks, 1995, pp. 244–296).

Early in his therapeutic endeavors, Freud learned that

there is a difference between intellectual and emotional

insight. That is, we can “know” something cognitively and

yet not know it at all. To change, we need to appreciate our

condition in a way that feels visceral as opposed to cerebral.

That discovery has been made again and again by

psychodynamic, existential, and humanistic therapists since

Freud (see, e.g., Appelbaum, 2000; Hammer, 1990;

Maroda, 1999). Drew Westen (personal communication,

May 10, 2002) is probably right that as the cognitive-

behavioral movement matures, we can expect its

practitioners to start calling themselves something like

“cognitive-affective-behavioral” clinicians because the same

phenomenon will be impossible for them to ignore.

There is something about what we subsume under the

label “affect” that is a prerequisite for meaningful

understanding and genuine change. Experience suggests that

most people do not separate, individuate, and come to a

benign acceptance of the past without going through a

period of feeling anger and even hatred toward the person or

family or community or ideology from whose influence they

are emerging. All known societies expect a grief process

before a bereaved person resumes normal functioning.

Overwhelming events cease to be traumatic once one can

give voice to emotional reactions to them. Feelings have their

own kind of wisdom. Empirical studies of emotion (e.g.,

Pennebaker, 1997) confirm the observation of generations of

clinicians that affect plays a determinative role in the process

of growth and change. Without the capacity to appreciate

subjectively the emotional worlds of their patients, therapists

would be missing a huge chunk of data, and their

effectiveness would be severely compromised.

Practitioners, unlike those who consider mental health

issues from a greater distance, have no choice but to deal

with affect: A client’s pain or hostility or excitement can

flood the space between two people in ways that go far

beyond words. Affects are contagious; they induce many

complex emotional reactions in us. For a long time in the

psychoanalytic tradition, therapists tried to defer to Freud’s

nineteenth-century scientistic bias to the effect that one

should keep a cool head despite the emotional storms of

one’s patients, that anything other than a benign physicianly

attitude is suspect, hinting of unworked-out emotional kinks

in the analyst. Especially as therapists have worked with

more “difficult” patients, however, we have abandoned this

rationalistic ideal. Of course we need to ponder the

implications of a patient’s outburst and to restrain the natural

tendency to act on our feelings while we do so. Of course

we remember that it is the patient, not the therapist, who is

asked to give free rein to feelings in the office. As several

analysts have commented in recent years, we try to be our

“best self” with our patients, not our whole self.

Psychoanalytic practitioners have rarely endorsed the

general wisdom of “letting it all hang out.” But we do pay

close attention to our subjective responses to our clients’

emotions and value what we learn in doing so.

Emotions and affective dispositions may prove to be much

more consequential for human behavior than the instinctual

drives in which Freud embedded his comprehensive

theories. Many contemporary psychoanalytic thinkers

question assumptions about primal, universal instincts and

emphasize affective organizations instead. Numerous writers

(e.g., Fosha, 2000; J. Greenberg, 1986; Hedges, 1996;

Nathanson, 1996; Spezzano, 1993; Tomkins, 1962, 1963,

1991) have offered comprehensive arguments about the

primacy of affect, and contemporary research in brain

physiology and chemistry is beginning to make affective

functioning much more comprehensible to us. In the

meantime, the subjective immersion of therapists, both

voluntary and involuntary, in the expressed and unverbalized

emotions of their patients remains one of the most important

sources of information we have about what is “the matter”

with a person, how he or she experiences what is wrong,

what may have happened to create the problem, and what

emotional processes may be necessary in order to work out

of the difficulty.

I would further conjecture that part of the psychoanalytic

temperament involves an attraction to or pleasure in or

inability to minimize strong affect. There seem to be marked

individual differences in whether a person seeks and

welcomes the experience of intense emotion or prefers to

resist or subdue the more passionate parts of the self. I have

noticed that those graduate students at Rutgers who are

most naturally taken with psychoanalytic ideas are also

frequently immersed in the arts: poetry, music, theater,

dance, and other repositories of powerful emotionality. One

of my students characterized herself as an “affect junky.”

There are also individual differences in how much control

we each feel over our emotions. Some creative and

influential psychoanalytic writers have described their

personalities as schizoid, a disposition that includes a sense

of “hyperpermeability” (Doidge, 2001) to strong feelings.

Those of us who have no choice but to be filled with

emotion may be attracted to psychoanalytic ideas because

they give voice to our affectively suffused experience and

help us to make sense of our intense, insistent inner lives.

Along these lines, I have heard several colleagues with this

temperament make comments to the effect that they are

“unfit” to do anything but psychoanalytic work. During the

era when psychoanalysis wore the halo of medical prestige,

many analysts may have been overly intellectualized and

relatively impermeable to powerful emotions, but in recent

decades, this kind of practitioner seems to have all but

vanished from the therapeutic scene.

Attachment

Psychodynamic

clinicians

understand

individual

psychologies and psychopathologies as determined by

complex interactions between lived experience and a

person’s constitutional makeup and normal developmental

challenges. They view treatment as the opportunity for a

new person, the therapist, to facilitate a benign maturational

process that naturally unfolds in an atmosphere of safety and

honesty. Working collaboratively, the therapist and patient

find ways to help that process along when the patient gets

stuck

because

of

dangers

that

accompanied

the

developmental exigencies in his or her history. As the

markedly oppositional client of one of my colleagues

recently commented, in this case with considerable sarcasm,

“I’m finally getting it. You think I need a new experience.

And you think you are gonna be that new experience?!”

Although analytic therapists may hope to be ultimately

assimilated by their patients as “new objects”—that is, as

internal voices that differ significantly from those of people

by whom their clients have felt damaged—they appreciate

the fact that, because of the stability and tenacity of

unconscious

assumptions,

they

will

inevitably

be

experienced as old ones. They consequently expect to have

to absorb strong negative affects associated with painful

early experiences and to help the client understand such

reactions in order to move past them and learn something

new that penetrates to the level of unconscious schemas.

Most people in the psychoanalytic community have been

struck by the wisdom in Jay Greenberg’s (1986) observation

that if the therapist is not taken in as a new, good love

object, the treatment never really takes off, but if the

therapist is not also experienced as the old bad one, the

treatment may never end (see Stark’s [1999] fascinating

reflections on this therapeutic tension).

Any therapist becomes impressed over time with how

hard it is to find a way to talk with someone that avoids

getting subsumed into that person’s preexisting personal

schemas. Psychoanalytic approaches to helping people share

an orientation to treatment that assumes an intimate,highly

personal, affectively rich relationship in which both parties

slowly become aware of the nature of the patient’s

unconscious assumptions and work past them to new ways

of seeing and acting in the world. Young-Breuhl and

Bethelard

(2000)

write

about

the

importance

of

“cherishment,” the sense of being affectionately and

personally cared for by a devoted other, in creating the

possibility and the will for change. Many psychoanalysts,

starting with Freud, have credited love with the major role in

psychotherapeutic healing (e.g., Bergmann, 1982; Fine,

1971; I. Hoffman, 1998; Kristeva, 1987; Lothane, 1987;

Shaw, 2003), even if what we mean by love is more like the

Greek agape or the Japanese amae (see Doi, 1989) than the

romantic love more commonly celebrated in our culture.

Although most of their contemporaries regarded both

John Bowlby, who pioneered the empirical study of

attachment in children, and Margaret Mahler, who

developed the concept of separation from an early

symbiosis, as suspect deviators from the Freudian paradigm,

their work has had more influence on therapeutic practice

than that of any of their disparagers. Their efforts to study

human connections via infant-parent observation have

inspired far-reaching empirical and theoretical efforts, rich

with implications for psychotherapy (see, e.g., Fonagy,

Gergely, Jurist, & Target, 2002; Greenspan, 1996). For

example, Bowlby’s postulating an evolutionary basis for

attachment, in that it functions as a regulator of affect and a

safety zone from which to explore, has influenced clinicians

to appreciate the value of the therapeutic relationship itself

over any interpretations issued by the therapist. Despite their

notable indifference to many other avenues of pertinent

empirical study, psychodynamic practitioners have been avid

consumers of reports on attachment research, doubtless

because relationship is the medium within which they work

every day, and adapting oneself to each patient’s attachment

style is a continuing challenge.

As we learn more about attachment, we have new ways

of understanding why the intimate emotional connection

between therapist and patient has turned out to be so critical

to healing (see, e.g., Meissner, 1991). That we are

inherently social creatures who mature in a relational matrix

and require relationship in order to change is suggested by

the well-established empirical finding that the alliance

between patient and therapist has more effect on the

outcome of therapy than any other aspect of treatment that

has been investigated so far (see Safran & Muran, 2000). It

is odd that so many people see psychoanalytic therapy as an

endless,

intellectual

rehashing

of

one’s

childhood

experiences when, in fact, one of its core assumptions

concerns the raw emotional power of the here-and-now

therapeutic relationship.

Faith

I have been ambivalent about writing about the role of

faith in psychoanalytic therapy, for fear of offending readers

who are uncomfortable with a term so rooted in religious

and theological discourse. Moreover, because few analytic

thinkers have written about faith in the context of

psychoanalytic theory (notable exceptions include Charles,

2003; Eigen, 1981; Fromm, 1947; Kristeva, 1987; D. Jones,

1993), it feels as if I have fewer scholarly underpinnings to

an argument about the place of psychotherapeutic faith than

I have for other topics. I considered substituting “belief,” but

that word is too cognitive and active (as opposed to visceral

and receptive) to capture the phenomenon I want to convey.

And “hope,” another obvious candidate and one with

perhaps a more established place in psychoanalytic writing

(e.g., S. Cooper, 2000; Mitchell, 1993), connotes both less

conviction and more of an expectation of something

specifiable than I think the psychoanalytic sensibility

contains.

Ultimately, “faith” seemed the only accurate term for the

attitude I am trying to distill here (cf. Fowler, 1981),

notwithstanding the fact that many analytic practitioners

who exemplify therapeutic faith are not theistic. Religious

language does capture certain dimensions of experience that

secular language does not. It is not accidental that Freud,

though a rationalistic atheist, chose the word psyche, which

translates

best

as

“soul,”

when

theorizing

about

psychological experience (see Bettelheim, 1983), rather than

writing about the “mind” or “brain.” So I am using the term

advisedly, asking even those readers with no affinity for the

spiritual to consider that there is a kind of leap of faith we

invite our patients to make, and a kind of keeping the faith

that we as analytic therapists ordinarily demonstrate to them

What I mean by faith is a gut-level confidence in a

process, despite inevitable moments of skepticism,

confusion, doubt, and even despair. Analytic therapy has, as

Lichtenberg (1998), and others have emphasized, a kind of

self-righting mechanism that iterates toward authenticity.

Analysts have faith in the therapeutic project because they

have experienced it themselves. They approach clinical

material with an attitude akin to the “expectant waiting” that

Quakers observe. They are loath to make predictions about

just where the professional journey with any individual will

go, but they trust it to take the therapist and patient into

areas that will ultimately strengthen the client’s sense of

honesty, agency, mastery, self-cohesion, self-esteem, affect

tolerance, and capacity for fulfilling relationships. In that

process, therapists have learned that the specific problems

for which a person sought treatment (e.g., anxiety or

depression or an eating disorder) will disappear or become

significantly less severe. Often the target symptoms remit

very quickly, while the client decides to continue in the

therapeutic endeavor in order to pursue related, more

ambitious goals (including the emotional prophylaxis of

future problems) that take on increasing value as the process

unfolds.

Very often, the kind of change that the client originally

envisioned is not the kind that occurs, only because what

does occur is something the client could not have initially

imagined. To move into areas that are emotionally new, the

client must proceed on a kind of borrowed faith. If the

practitioner proceeds with integrity, the client will eventually

feel trust in the therapist as a person; the therapist,

meanwhile, exemplifies faith in the client, the partnership,

and the process. A woman coming to treatment may want to

learn how to relieve a depression and instead learns to

express previously unformulated feelings, to negotiate for

herself in relationships, to identify the situations in which she

is likely to feel depressed, to understand the connections

between those situations and her unique history, to

appreciate her tendency to blame herself for things that are

outside her control, to take control over things that had

previously seemed impervious to her influence, and to

comfort herself instead of berating herself when she is upset.

As the therapeutic process evolves, she gradually loses all

the vegetative, affective, and cognitive symptoms of

depressive illness. But more important, even though before

the therapy she may have enjoyed long periods of freedom

from diagnosable clinical depression and thus could conceive

of feeling better, she could not have imagined the depth of

authentic feeling that is now becoming a reliable feature of

her emotional landscape.

Sometimes people come to treatment wanting help to get

out of a relationship and instead find that they can behave in

ways that make that relationship much more fulfilling than

they had ever imagined. And sometimes the reverse

happens: People contract for therapy with the hope of saving

or improving a relationship only to decide eventually that the

cost of doing so is too great, and that separation is their only

tolerable option. The faith of the therapist is not attached to

a particular expected outcome but to the conviction that if

two people conscientiously put a certain effort in motion, a

natural process of growth that has been arrested by the

accidents of the patient’s life thus far will be released to

follow its own self-healing logic. This kind of faith assumes

that the effort to pursue the truth of one’s experience has

intrinsic healing value.

Postmodern theorists and others have cast an unflattering

light on scientific claims to “objectivity,” “rationality,” and

efforts to discover “the truth” in the ways that an

Enlightenment-era scholar such as Freud hoped to do. But

whether or not we can find the truth about any matter,we

can try to speak truthfully about it. As Edgar Levenson

(1978, p. 16) memorably noted, “it may not be the truth

arrived at as much as the manner of arriving at the truth

which is the essence of therapy.” The attempt to be

emotionally honest is the wellspring of everything else that

comes from analytic psychotherapy, and the cultivation of a

relationship in which progressive approximations of

emotional honesty are possible remains the central task of

the psychotherapist. We may talk about this process in ego

psychological metaphors such as the analysis of defense, or

via self psychological appeals for accurate empathy, or in

terms of relational notions about exploring subjectivity. We

may hold as our image of a successful therapy Freud’s

notion of the person who has conquered repression, or

Jung’s notion of individuation, or Bion’s ideal of living in O,

or Winnicott’s concept of the true self, or Weiss and

Sampson’s goal of abandoning pathogenic beliefs, or

Lacan’s idealization of the postsymbolic. Different

psychoanalytic ideologies have different notions about where

to

locate

the

activity

of

forthright,

clear-eyed

acknowledgment, but they all share a commitment to the

mutual search for what feels true. It is this effort in which

the psychoanalytic community has invested its faith.

Concluding Comments

I hope I have conveyed in these initial chapters a sense

of not just the figure but also the ground of psychoanalytic

thinking and practice. I have tried to talk about the central

values,

assumptions,

convictions,

temperamental

inclinations, explanatory biases, and emotional tendencies

that

characterize

a

psychodynamic

orientation

to

psychotherapy. I have also offered some reflections on why

those features of the tradition have often been less than

conspicuous. Mainly, I have argued that what is distinctive

about psychoanalytic ways of working is not a set of

technical interventions but a body of knowledge,

accumulated over years of practitioners’ immersion in

listening to their patients, understood in accordance with the

mind-set I have sketched out.

It has not been conventional for textbooks to cover this

ground, and periodically in the writing of these first two

chapters, I have imagined critics from both inside and

outside the psychoanalytic tradition telling me I have gone

beyond the data or have misinterpreted gravely or have

grafted my own sensibilities on to a discipline that they view

very differently. I can only speak for what seems true to me.

I have always taken pleasure in trying to put words to ideas

that many people hold but few have articulated, and in this

chapter I have done my best to do that for the often silent

but always powerful, passionate undercurrents in the

psychoanalytic tradition.

It is my deep conviction that the attitudes I have discussed

—curiosity and awe, a respect for complexity, the

disposition to identify empathically, the valuing of

subjectivity and affect, an appreciation of attachment, and a

capacity for faith—are worth cherishing not only as

components of a therapeutic sensibility but also as

correctives to some of the more estranging and deadening

aspects of contemporary life. Their opposites—intellectual

passivity, opinionated reductionism, emotional distancing,

objectification and apathy, personal isolation and social

anomie, and existential dread—have often been lamented by

scholars and social critics as the price we pay for our

industrialized,

consumer-oriented,

and

technologically

sophisticated cultures. The cultivation of the more vital

attitudes (cf. Sass, 1992) that undergird the psychoanalytic

sensibility just might be good for the postmodern soul

whatever one’s orientation to psychotherapy.

Chapter 3

The Therapist’s Preparation

I see the quintessential task of the clinician as one of coming to know

him-or herself sufficiently to be able to register the experience of the

other in progressively more profound and also more useful ways.

This process begins with our own discomfort at finding ourselves

sitting in the chair that has somehow become designated as “the

authority”: the person ostensibly in charge of something we haven’t even

begun to comprehend.

—MARILYN CHARLES (in press)

Although people vary a great deal in how they

approach their first experiences in the role of therapist,

anxiety is the norm. Many students describe a disturbing

feeling of fraudulence, even the sense of being an impostor,

a response that has been described in empirical studies of

subjective reactions of new professionals (e.g., Clance &

Imes, 1978). They worry that it will be obvious to those they

try to treat that they are no more emotionally healthy,

socially adept, individuated, intelligent, or free of

psychopathology than their clients are. Fortunately for all of

us, there is no evidence that one has to be a paragon of

mental health (or any kind of paragon) to help people

psychologically. To train an athlete, a coach does not have

to be a superior athlete; similarly, to help a client, a therapist

does not have to be more mature or normal or satisfied in

life. In fact, it is arguable that, as Greenson (1967) observed,

one is a better therapist for having suffered some significant

emotional troubles. A clinician without an experiential

reference

for

psychological

suffering

risks

feeling

insufficiently empathic with clients. Of course, it is a

problem if one has exactly the same blind spots as one’s

patients, but there are ways to deal with that via supervision

and personal therapy.

Many novice therapists are troubled by doubts about

whether they can carry out their role as well as a more

experienced therapist would. There is legitimate consolation

on this front, too. Despite the fact that most seasoned

practitioners see themselves as having become increasingly

skilled and competent over time, the empirical data on the

relationship between training or experience and outcome

have been mixed or complex (see Bergin & Garfield, 2000;

Snyder & Ingram, 1994). The enthusiasm and dedication of

the beginner make up for many of the deficits that will be

filled in by experience. And the supervision sessions and

class discussions typical of the early years of practice give

the clients of newer therapists the benefit of ample expertise.

Frieda Fromm-Reichmann used to try to assign the most

“hopeless, untreatable” psychotic patients to the least

experienced therapists at Chestnut Lodge, because those

therapists did not know that they were hopeless and

untreatable and consequently succeeded in helping them.

A great deal of what is therapeutic to patients inheres in

the therapist role itself (about which I will have more to say

in later chapters), at least when it is inhabited by people

eager to do as well as they can. Long ago, the influential

existential therapist James Bugental (1964) observed that

one of the occupational hazards of our discipline is that as

we develop increasing mastery of the art of helping people,

we live with the accompanying guilt and regret that we were

not able to be our more fully developed therapeutic selves

with earlier patients. It is one of those painful human

paradoxes that many of us with this vocation are forever

poised between self-criticism for not being skilled enough

and remorse over having been less skilled formerly.

It is doubtful that anyone embarking on a career as a

practitioner can be adequately prepared for what it feels like

to be in the role of therapist for the first time. Even

individuals who are confident enough to trust that they have

something helpful to offer cannot know who will walk into

their offices; the uniqueness of every person makes it

impossible ever to be fully prepared for the next new client.

(Nor would one want to be; psychotherapy would be a

dreary business without the surprises and challenges that

each patient brings.) Yet perhaps there are some

considerations that can increase one’s comfort in the role,

much as childbirth preparation classes increase one’s

readiness for another event that cannot be predicted with

precision or emotionally imagined until it happens. In the

first part of this chapter I discuss some matters that are not

always obvious to the beginner that may make the transition

into practice a bit easier. This section includes some

observations and recommendations intended to help new

therapists with challenges that commonly arise early in one’s

career. Later in the chapter, I make the argument that

psychotherapy for oneself is the best preparation for doing

psychotherapy with other people.

Orienting Considerations

On Making Mistakes

The bad news about starting out as a therapist is that one

will invariably make a lot of mistakes. The good news is that

making mistakes as a therapist is nothing like making

mistakes as a surgeon or attorney or engineer. No lasting

harm comes from most errors made by therapists—at least if

they are picked up quickly, and that is what supervisors are

for. In fact, mistakes (or what clients experience as

mistakes) are inevitable, no matter how experienced one is,

and they can be addressed in a conversation that has

considerably more therapeutic power than the (strictly

hypothetical) “ideal” response would have had (see Safran,

1993). And given that human beings have conflicting feelings

about most important matters, there is often no response a

therapist can make that is not frustrating to some part of the

patient’s wishes and needs. Conveying a sincere effort to

understand, even if one is getting things wrong, is much

more therapeutic than conveying the belief—or even

persuading the client—that one does understand. Edgar

Levenson (1982, p. 5) quotes Harry Stack Sullivan as

exclaiming, “God keep me from a therapy that goes well,

and God keep me from a clever therapist!”

I have a friend who has been in and out of mental

hospitals several times for what has usually been diagnosed

as schizophrenia. In reflecting on what staff behaviors were

respectively helpful and unhelpful, he is emphatic in stating

that even at his most psychotic, he could tell the difference

between an “honest” mistake and a mistake made in the

service of someone’s effort to manipulate or dismiss him.

Honest mistakes are not surprising or off-putting even to

fragile and tormented individuals (who know they are hard

to understand), but patients will not forgive malevolence or

lack of caring. Mistakes of the heart are much more

devastating than mistakes of the head. Self-serving acts

purveyed as “for your own good” are particularly

unpardonable. In appreciation of the fact that we are always

getting it wrong when we try to comprehend someone else’s

psychology, Patrick Casement (2002) aptly titled his recent

book on psychotherapy Learning from Our Mistakes.

In the graduate program where I teach, admission is very

competitive. Applicants who are accepted have typically

excelled academically, and many of them have held jobs in

which their performance was exemplary. They are used to

getting A’s from teachers and rave reviews from supervisors.

They tend to be perfectionistic, and few of them have had

their aspirations to perfection seriously challenged. But in

the human service professions, as in life in general, the

pursuit of perfection is, to steal a biblical phrase, a snare and

a delusion. There are only better and worse ways of trying

to help another human being, and even the best interventions

have pros and cons, upsides and downsides. Almost

everything in psychotherapeutic technique is a trade-off. For

example, deciding not to answer a client’s question so that

one can explore why it is being asked may illuminate an

important aspect of the person’s subjective experience, yet

may inadvertently convey that the question itself and the

client’s conscious reason for asking it are “questionable;”

electing to answer the question may convey respect at the

price of learning what concerns inspired the question.

Although there are still some teachers of psychodynamic

therapy who insist that there is a “right” way to do it, both

empirical data and a look around at the diversity among

one’s colleagues suggest that there are many different,

comparably effective ways of facilitating the complex

process by which people become more honest with

themselves, less symptomatic, less self-defeating, and more

agentic. One person’s mistake is another’s therapeutic

ingenuity.

Jonathan Slavin (1994) has noted how appealing it can be

to new therapists to adopt a more rigid style than their

personalities and attitudes would predict. Speaking of the

interns in his university clinic, he writes:

These are bright, inquisitive individuals who usually bring with them

no real familiarity with the technical literature in psychoanalysis but, very

often a healthy skepticism about what they have heard about standard

psychoanalytic practices … especially … the supposed distance,

coldness, anonymity, and neutrality that they presume characterize a

psychoanalytic stance.

Thus, it is especially striking that when these individuals first begin

work with patients they suddenly become imbued with a host of rules, and

assumptions about rules, that play out some version of the very behavior

about which they had initially expressed considerable doubt and

antipathy. (p. 255)

He concludes that the sudden internal pressure to

conform to a set of rules may reflect a reaction to the

experience of being affected much more emotionally than

one anticipated by the emotions and transferences of

patients. In other words, the attraction to rigid ways of

working may be a defense against anxieties about having

one’s own conflicts stirred up by clients’ material, and

specifically against fears that one will act out with the client.

It takes some time to get used to the fact that subtle

enactments happen inevitably, that no amount of rule

observance protects a therapist from them, and that they

constitute an excellent source of material to process

fruitfully.

The transition to the role of a student who is learning an

art is difficult for individuals coming from areas of study and

practice in which there are clear “right answers.” No matter

how well they do with their patients, some supervisor will

suggest an intervention that would have been slightly more

attuned to a client’s concerns, that would have accessed

more affect or spared some narcissistic injury, or that would

have avoided the ensuing quandary in which patient and

therapist now find themselves. It is hard to hang on to one’s

self-esteem when one is repeatedly being told, however

nicely, that one could have done better, but there is no other

way to learn one’s craft.

One way that some beginning therapists try to staunch the

wounds that training inflicts on their narcissism is to become

ideologically committed to some notion of the one “best” or

“true” way to do therapy. They latch on to a supervisor who

is opinionated about right and wrong interventions, or

become devotees of a particular point of view, or slavishly

follow the practices of their own therapist. There is probably

nothing seriously harmful in this tendency, as long as they

let time and experience thaw their rigidities. The stratagem

does steep them in the wisdom of a specific point of view,

from which they can later individuate with the confidence

that they have been immersed in a particular orientation;

they know it from the inside and can speak from experience

about its strengths and weaknesses. In other words, it is as

true of therapy as of other disciplines that one learns the

craft before the art. That reality should be no cause for

shame.

Possibly a better way to learn the craft, especially for

clinicians who come to it with limited experience in the

patient role, is first to learn how to do one of the more

empirically tested and explicitly described psychoanalytic

therapies. My colleague Mark Hilsenroth recommends the

work of Lester Luborsky (1984) and Howard Book (1997)

on the well-researched core conflictual relationship theme.

These books are useful in teaching about what to interpret

and how to interpret effectively. In the

Appendix,

I include

an annotated list of texts on psychoanalytic therapy that may

be of particular value to beginning clinicians.

Those of us with an oppositional streak and a touch of

grandiosity may make a different adaptation to the insult of

having our shortcomings as a therapist repeatedly called to

our attention; namely, the silent conviction that our own

sense of what is needed by a patient is probably superior to

what is offered by our supervisors, teachers, therapists, and

textbooks. Skepticism toward authority, which often goes

with a capacity for creative thought, has much to

recommend it. When applied to psychotherapy, this

irreverent attitude has at least two advantages. First, a novice

therapist who has direct contact with a client sometimes has

a better feel for the person than an outsider—despite that

person’s superior clinical experience. The intuition of a

talented beginner about what is going on with his or her

patient is sometimes more accurate than the once-removed

inference of a supervisor. Learning to trust one’s gut is a

critical part of therapeutic maturation. Second, in eschewing

received wisdom and operating from the heart, the novice

therapist can feel personally integrated with the interventions

he or she is making. One’s clinical style can thus be

authentic, natural, and spontaneous rather than borrowed,

out of character, and wooden.

There are, however, at least two significant disadvantages

to this otherwise appealing stance. The most obvious and

emotionally salient problem is that one will be relentlessly

humbled. When I was starting to do therapy, I repeatedly

discovered the wisdom of certain generally valued practices

by doing something else and learning the hard way the

reason for the conventional rule. I have always resonated to

Theodor Reik’s (1948) admission:

That I only now, after thirty-seven years of analytic practice and

theory, venture to speak on the subject of technique, is due to two peculiar

characteristics which necessarily prevented me from appearing earlier in

print. The first is an inability to learn from other people’s mistakes. All

the wisdom of proverbs and all exhortations and warnings are useless to

me. If I am to learn from the mistakes of others, I must make them my own,

and so perhaps cast them off. And with this kind of mental stubbornness

or intellectual contumacy, another is combined: I am almost incapable of

learning from my own mistakes unless I have repeated them several times.

(p. xii)

The other drawback to the stance that one knows better

than one’s professional elders is that there are some

instances of individual ingenuity that trespass on professional

ethics and risk-management practices, where doing

something idiosyncratic can be disastrous for both patient

and therapist. In the area of conduct that can be construed

as a boundary violation, for example, well-intentioned acts

can have serious unintended consequences. The client who,

in a state of dependent idealization, persuades a practitioner

that the only possible way to reduce her pain is with a hug

has been known to make an ethics complaint later, in a state

of angry devaluation, about the therapist’s seductiveness.

Although I usually advise beginning therapists to trust their

own instincts and throw out the book when they have a deep

conviction about what will help another person, in the area

of what is accepted as ethical practice, it is foolhardy not to

defer to the wisdom of one’s predecessors. I talk about

some of the more dangerous situations for therapists in

Chapter 7.

On Being Oneself

As a psychotherapist, one is in a privileged role, a

position with weighty responsibilities. But being in a role is

not the same thing as playing a role. Even the most classical,

“orthodox” writers on technique (e.g., Eissler, 1953;

Fenichel, 1941; Freud, 1914; Sterba, 1934; Strachey, 1934),

however emphatic they were about the value of neutrality

and abstinence, did not intend for therapists to try to

eradicate their natural warmth or to become robotic

caricatures of human beings. As early as 1941, Fenichel

expressed distress that many of his analysands were

surprised by his naturalness and spontaneity. Glover (1955),

another icon of orthodoxy, advocated a relaxed, forthright

attitude and went on to attack colleagues who maintained a

pretense that all arrangements (e.g., about time and fee) are

made exclusively for the benefit of the patient.

Artificiality and posturing have no place in analytic

therapy, mainly because they are discordant with the effort

to foster an unflinching emotional honesty. It is natural to be

anxious in a new role, and it is a common enough defense to

cover anxiety with an adopted persona, but in the role of

therapist, that defense is a handicap. Perhaps the best

antidote to anxiety is the knowledge that psychoanalytic

therapy does not require intellectual brilliance or

sophisticated social skills or mastery of the literature on

technique. Its most elemental ingredients are the therapist’s

genuine wish to help and nondefensive curiosity.

One of the most valuable things to be learned about

practicing therapy is how to integrate one’s individuality into

the role of therapist. Anyone who visits a number of clinical

offices will be impressed with the diversity in their

appearance, all adequately professional but also uniquely

personal. Individual therapists vary greatly not only in how

they furnish and decorate their offices but also in how they

dress, how close they like to sit to their patients, whether

they maintain eye contact or take pains to protect their

patients from feeling scrutinized, whether they write notes

during sessions, how detailed a history they take during the

first appointment, how they describe their cancellation

policy, how they handle billing, how they tell patients that a

session is over, and many other matters. There is not one

right way to do these things, there are only ways that are

congruent for particular practitioners. Sometimes a

supervisor will describe his or her own ways of doing things

as standard practice, but claims of prototypicality sometimes

mean only that they are practices that have worked well for

that

supervisor’s

personality,

predilections,

and

circumstances.

Even under the conditions in which most beginners

practice—namely, in a series of small, windowless treatment

rooms containing two chairs, a clock, and a Kleenex box,

where the clinic sets the billing policy and the administrator

assigns the clients—there is room for the therapist’s

individuality. With all we have learned about the centrality of

the therapeutic relationship to emotional healing, it has

become even clearer that clinicians work most effectively

when they relax and let their unique personalities become

their therapeutic instrument. The more emotionally genuine

the therapist is, the more the patient can open up without

shame. Fluency in intervening will come with time, and in

the meantime, one’s basic humanity will get one through the

rough spots.

I should stress that being oneself does not mean disclosing

personal information or giving advice in an undisciplined

way. Newcomers to the practice of therapy are often

surprised (and self-critical, for “overidentifying”) by the

experience of a sudden, spontaneous sympathy for a client’s

problem—because they themselves have had a personal

challenge that was strikingly similar. It was an act of will for

me, early in my work as a therapist, to inhibit the temptation

to blurt out, “I know exactly what you’re feeling!”—

especially when the patient reported some fairly unusual life

experience that, by chance, I had also had. And it was hard

not to market my own solutions to a difficulty when it was

one I had confronted and overcome, or to avoid confessing

my sense of inadequacy when the patient described a

conflict that I was suffering and had not resolved. But

periodically we should remind ourselves that if helpful

suggestions and sympathy from people with similar

experiences were sufficient to work out a significant

emotional problem, nobody would need a therapist. Good

advice and warm identification are not usually in short

supply; most people who come for treatment are there

because those resources have already been tried and have

failed to help.

On Getting the Most from Supervision

Organizations that train people to be therapists differ

widely in how much latitude trainees are given to choose

their supervisors. Administrators of graduate-level programs

often assign students to members of the faculty for

supervision (a problematic arrangement in my view, because

students find it hard to be entirely forthright with those

responsible for evaluating their academic progress) or refer

them to a small number of hand-picked therapists “in the

field.” Analytic institutes and other programs at the

postgraduate level typically afford considerable choice. For

those readers fortunate enough to have some autonomy in

this critical area, I would advise picking a supervisor at least

partly on the basis of whether the student can imagine

feeling safe with that person. Supervision can be an empty

ritual if the supervisee cannot be open about what is

happening in the treatment hours and about how he or she

feels about clients. (For interesting books on the psychology

of the supervision process, see Frawley-O’Dea & Sarnat,

2001; S. Gill, 2002; Rock, 1997.)

Especially in the early stages of training, it is more

important to work with someone who is not intimidating

than to spend time with someone brilliant or famous or

influential in one’s professional circles. Even with the most

supportive mentor, candor can be as difficult for new

therapists in the supervisory hour as free association is for

new patients in the treatment hour. If new therapists cannot

get comfortable reporting to their supervisor what they

actually did and said, they should try to talk with him or her

about their difficulty exposing their work with all its warts. If

the problem persists, the supervisee should consider

changing supervisors. Most students of psychotherapy are

highly self-critical people who second-guess their own

reactions, and sometimes that tendency impels them to stay

far too long in a supervisory relationship that is just not

working.

Supervisors are as varied and idiosyncratic as therapists.

Most experienced teachers of therapy have worked out a

style that integrates their own personality nicely with their

task. For supervisees who feel a “good fit” (cf. Escalona,

1968) with the approach of a particular professional,

supervision becomes a nourishing balance of support,

stimulation, and challenge. After many years of hearing

from my students about their training experiences, I have

concluded that the kind of mentoring most likely to trap the

novice therapist in a supervisory blind alley is one in which

the supervisor fails to differentiate supervision from therapy.

In more advanced supervision, the experience of working

deeply with one’s countertransference reactions can be

highly valuable, but early in one’s training, excessive

pressure for personal exploration and exposure is

unwarranted. The supervisor’s repeated incursions into the

therapist’s psychology, especially in the context of evasion

of an explicit teaching role, tend to reinforce the therapist’s

uncertainty rather than to provide a basis for the confidence

necessary to do the job.

The psychoanalytic version of this caricature of

supervision

is

a perseverative inquiry into possible

unconscious attitudes in the treater (“How did you feel

about your patient’s symptom? Does it remind you of

anyone in your life?). When this kind of questioning

substitutes for information that grounds the new therapist in

ways to help a client, it does more harm than good, even if

the trainee learns something about his or her own

psychology in the process. Students suffering this kind of

supervision-as-therapy tend to become chronically self-

questioning, unmoored, and demoralized, and usually it

takes them much too long to reject the style of the

supervisor because they keep finding evidence that, indeed,

they have a lot of introspecting to do. The grains of truth in

any observations by their supervisor about their own

psychology are taken as evidence that they have to stick

with the supervision until they are “cured.”

Nonpsychoanalytic approaches to supervision can have

comparable failings. At one point during my training, I

contracted for supervision with a self-described Rogerian

therapist who was a talented diagnostician but, as it turned

out, not a very talented supervisor. My first session with her

went something like this:

NANCY: I’m having trouble finding a way to like this

patient.

SUPERVISOR: You’re having trouble finding warm

feelings for this woman.

NANCY: Yes, I’m even finding myself feeling angry

at her.

SUPERVISOR: You are feeling angry!

NANCY: I need some help from you about how to

understand her so that I can empathize.

SUPERVISOR: You really want help.

NANCY: You’ve heard her history. How do you

understand her problems?

SUPERVISOR: You wish I could tell you how to

understand her.

NANCY: Yes, she’s very frustrating to me.

SUPERVISOR: You feel frustrated.

NANCY: Now I’m starting to feel frustrated with

you—you’re just reflecting. I already know

what I feel, and I’d like to find a way to feel

differently.

SUPERVISOR: Now you’re feeling angry at me!

Not surprisingly, I fired this supervisor and found

someone more willing to teach me about the kind of patient

who

provokes

in

a

therapist the painful negative

countertransferences with which I was struggling. It is not

impossible that this practitioner’s reflective way of working

would be helpful to someone with a greater need for

emotional mirroring, but I prefer to believe that her version

of the humanistic, client-centered tradition, a parody of how

a compassionate Rogerian would really behave, expressed

her personal limitations as a supervisor. Either way, we

were not a match made in heaven, and had I continued to

work with her, I doubt that I would have learned much of

value. By contrast, the next supervisor to whom I turned for

help with my difficult patient was an experienced social

worker whose first response to my description was, “What

an impossible patient!”—a much more genuine, egalitarian

expression of empathy. We went on to work together

fruitfully for several years, and over time I came to be very

fond of my patient, who never became “easy” but who

eventually made significant gains in her treatment.

For those readers who are not granted by the authorities

in their training programs the right to choose or change their

supervisors, the outlook is cloudier but not bleak. If a

therapist is lucky enough to be assigned a person with whom

he or she feels “good chemistry,” the supervision will be not

only palatable but also vitally useful. If the trainee is given

someone problematic, he or she will have to make the best

of a bad situation. The latter is no picnic, but it is more than

a rationalization to say that confronting adversity builds

character. Specifically, the ability to find a way to learn

from people with whom one feels significant disagreement

or discomfort or lack of respect is an extremely valuable life

skill. There is no supervisor from whom one cannot learn

something of value. (Even my robotic Rogerian taught me

something about what not to do in the supervisory role.)

Indignation that one’s superiors should be better can feel

pleasantly righteous, but it does nothing to solve a problem.

Making accommodations to the limits of real people is part

of an incremental maturational process in which we slowly

absorb the fact that the world is run by human beings, not

by the wise parental figures we all wish were in charge.

Mark Hilsenroth (personal communication, August 19,

2003) tells his students that one of the best way to help a

supervisor give effective supervision is to ask, “What would

be an example of how I might say (or do) that?” This effort

to pursue the concrete is particularly useful when one is

working with a person who make vague pronouncements

such as “You should have interpreted the resistance there”

or “You need to get her to look at her omnipotence” or

“You have to make that symptom ego alien.” Helping a

supervisor to be more effective in his or her role is not

entirely different from helping a patient to get better. It

requires a willingness to give sincere feedback about the best

qualities of the supervisor and tactful, timely attention to the

worst.

The most challenging problem that beginners may run into

is a significant difference of opinion with a supervisor about

a concrete clinical decision. In the United States, supervisors

hold responsibility for the work of those they oversee—legal

responsibility when the student is in training and significant

liability even in later years when a therapist is credentialed

to practice and is hiring the supervisor voluntarily.

Consequently, there is an ethical imperative to defer to the

supervisor’s judgment. The problem with this bald reality is

that occasionally one feels utterly sure, based on one’s

intimate knowledge of a particular client, that the supervisor

is giving bad advice. Under such circumstances, there is no

way the supervisor’s recommendation can be carried out in

a spirit of conviction. And without conviction, no therapeutic

intervention stands much chance of working, no matter how

appropriate it is in the abstract.

In this painful situation, one’s first effort to cope should be

to give voice to one’s misgivings and try to persuade or be

persuaded by the supervisor. Yet sometimes trying to talk

out the disagreement simply highlights the fact that the two

parties are irretrievably at odds. I remember in this context a

problem I had with a psychologist who was supervising me

on the treatment of a borderline woman who had canceled

her last two sessions somewhat arbitrarily. He felt strongly

that I should write her a letter in which I labeled her

behavior as manipulative and unacceptable. I felt just as

strongly that she would experience such a letter as critical,

contemptuous, and insensitive to whatever fears were

making it hard for her to get to the appointments. He

believed that the naming of her manipulative behavior would

motivate her to come back, whereas I thought it would drive

the last nail into the coffin of the working alliance. (I later

learned that such seemingly irreparable splits between two

involved professionals, especially when they are framed in

the mind of each party as morally right versus morally

wrong, is a classic countertransference phenomenon

associated

with

borderline

psychopathology.)

This

supervisor was emphatic and opinionated like my father,

whose rejection I had always feared, and I handled my

discomfort in an immature way: I wrote such a letter,

showed it to him, and then failed to send it.

This less than stellar behavior is emblematic of a kind of

regression that can easily happen when one is in training.

Sometimes, in the role of student, it is hard to maintain the

emotional sense of being an adult: There is so much to learn,

there are so many instances in which authorities call

attention to one’s limitations, so many devaluing

communications from clients who are afraid to attach, so

many opportunities for shame at one’s errors or ignorance.

What is more, candidates in training programs are often in

personal therapies that have weakened their habitual

defenses, leaving them feeling a bit raw and vulnerable. Not

uncommonly, they are being encouraged to regress in their

therapists’ offices, and sometimes that regression leaks out

into other areas. Notwithstanding all these infantilizing

forces, I want to state emphatically that it is possible to

retain a sense of adulthood and personal autonomy in the

student role, and that the more one differentiates between

being in a structurally subordinate role and being “reduced”

to the emotional position of the child, the better.

Most supervisors are grateful to work with people who

convey the sense of being a grown-up, take responsibility for

their behavior, and disagree without antagonism when they

find themselves differing with someone in an authority role.

As I got to know better the supervisor with whom I had

behaved in this avoidant way, I realized that my transference

had done him a disservice; he was capable of much more

thoughtful responsiveness than I had given him credit for.

When I finally got brave enough to express disagreement in

frank and direct ways, he proved a little prickly but

generally respectful, and the supervision hour became

substantively enriching rather than an exercise in overt

submission and covert rebellion on my part.

From my own experience as a supervisor, I can attest to

the psychology of the other half of the dyad when a

supervisee behaves with exaggerated deference, as if there is

no room for our mutually working out a resolution if we

were to find ourselves at odds. In this situation, the

atmosphere of supervision becomes subtly pervaded with

what Benjamin (1995) would call a “doer/done to” tone.

When months go by before a student works up the nerve to

tell me I have been belaboring something unnecessarily, or

teaching theory when the student wants help with feelings,

or giving advice with which he or she has been privately

disagreeing, I feel exasperated about the time wasted. While

I consciously appreciate that the supervisee may have

adopted a defensively accommodating style out of a need for

approval, a stance with which I can readily identify, I also

have some gut-level narcissistic reactions that I assume are

not uncommon among supervisors. Whereas I feel

realistically supported in my self-esteem when I know I have

tolerated learning about my shortcomings and have used the

knowledge to become genuinely useful, I feel implicitly

accused of pathological narcissism when a supervisee hides

behind compliance in the belief that I cannot tolerate being

questioned. (In fact, in the latter situation I feel patronized,

and my defensive reaction is the temptation to reverse the

dynamic and treat the supervisee less like an adult colleague

and

more like a child.) Like therapy, psychoanalytic

supervision flounders if it is not conducted in an atmosphere

of

mutual

honesty.

Because

transferences

toward

supervisors can be powerful, it can take considerable moral

courage to bring up a criticism, but it is worth the chance of

learning that an authority may respond to negative feedback

with grace.

It remains possible, however, that a supervisor is not only

“wrong” but also too defensive to work out a difference of

opinion in a spirit of mutual problem solving. One of my

colleagues, (Thomas Arizmendi, personal communication,

December 15, 2001) remembers a supervisor from his

internship who gave him very bad advice and treated his

disagreement as if it were evidence of his ignorance of some

obvious psychodynamic standard of care. He was treating

an eight-year-old boy for aggressive and impulsive behavior

in a clinic that had its offices on a busy city street. During

the session, the boy angrily left the treatment room. My

colleague, concerned about his patient’s safety, followed

him out. On reporting this to his supervisor, he was told that

a therapist should never leave the “container” of the office,

that he should remain there and leave it to the boy whether

and when to come back. When he protested that the boy

could run out into traffic, the supervisor only became more

insistent that the “rules of treatment” required him to wait

for his patient in the therapy room. Deferring to his

supervisor’s confident advice, he remained in his office the

next time the client ran out, but his anxiety was

overwhelming. At this point he consulted with the clinic

director, who was horrified at the advice he had been given

and resolved the problem by talking with the supervisor.

Fortunately, his patient was not hurt the day my friend

stayed in the office, but he still shudders that he acquiesced

and feels lucky to have had someone to whom he could

appeal.

Because I have heard numerous stories like this, I would

not rule out the option of a supervisee’s private decision to

do something other than what the supervisor has directed,

particularly when a pressing clinical situation gives him or

her no time to get a second opinion. Especially in agencies

with high turnover and financial stresses that make it

prohibitive to pay for high-quality staff members, a

beginning therapist may be better trained and more talented

than the person to whom he or she reports. But the risks one

takes in defiance are that (1) the supervisor has actually

been right, or (2) whether or not the supervisor’s solution

would have worked, the therapist’s will fail. Then there is no

place to go to address the damage that one’s independence

has wreaked. Just as civil disobedience is an honorable

response to unjust laws, noncompliance can be a justified

response to bad supervision. But in each case, one must be

prepared to take the consequences of one’s stand. People

who engage in civil disobedience in the name of a principle

higher than the law willingly risk arrest in the service of their

belief; the noncompliant supervisee must be analogously

willing to take the consequences of acting contrary to a

supervisor’s recommendation. When I was running an early

draft of this chapter past members of one of my consultation

groups, three clinicians in that group recalled incidents from

their own early professional experiences in agencies, in

which they had been asked to do something by a supervisor,

had refused on the basis of powerful moral convictions, and

then had either been fired from their position or had quit.

These are very difficult waters for the beginning therapist

to navigate. The more help one can get from experienced

colleagues, the better. The natural wish that one can trust a

mentor’s judgment, combined with the self-questioning

tendencies of most people attracted to this profession, can

otherwise conspire to make novice clinicians compliant

when their perfectly sound judgment protests, as in the case

of my colleague. The tendency to psychologize about one’s

“oedipal rebellion” or “oppositionality” may complicate

one’s judgment about what to do; the beginner tends to

worry that his or her independence of mind reflects some

kind of sinister unconscious dynamism. Of course, the best

insurance against the possibility that one’s mature, healthy

reactions will be corrupted by dynamics of which one is

unaware is the maximum degree of self-knowledge in the

therapist. Which brings us to the next topic.

Therapy for the Therapist

The better we know someone, the more we can help

that person. For this reason and others, psychoanalytic

therapists have always emphasized the importance of

creating an atmosphere in which patients can feel safe

divulging their most troubling secrets. The more someone

feels that a therapist might understand the most frightening,

hated, shameful aspects of private experience—the inner life

and the lived life—the more possible it becomes to reveal

them in the therapy relationship, to modify what is

changeable, to accept what is not. To convey to the people

with whom we work that we can bear hearing about things

they may view as inexpressible, it helps to have “been there”

emotionally.

Perhaps the most destructive affect a therapist can convey

to a client is contempt. Unconscious contempt is particularly

damaging because it tends to leak out around the edges of

the therapist’s conscious efforts to be warm and accepting

and therefore feels all the more devastating on account of

coming from a presumably supportive person. Analytic

scholars (e.g., A. P. Morrison, 1989; Nathanson, 1987;

Wurmser, 1981) have long noted that contemptuous

attitudes function as defenses against shame. No matter how

much self-talk we engage in to the effect that we should

convey unconditional positive regard, when we are ashamed

of aspects of ourselves that we see mirrored in our patients,

we cannot fail to convey a subtle disparagement. No client

can easily ignore or tolerate a therapist’s disdain. Yet

contempt is inevitable when we need to ward off the

disturbing realization that the patient’s problems are not so

different from our own. Even floridly psychotic patients who

have nothing overtly in common with the therapist can

stimulate unconscious identifications that incite defensive

devaluation.

The

traditional

prescription

for

ensuring

that

psychotherapy does not proceed in an atmosphere of

condescension is for the therapist to undergo psychotherapy

or psychoanalysis. This idea used to be so widely accepted

—both inside and outside psychoanalytic circles—that it

would be unnecessary to belabor the point in a text on

therapy. Humanistic therapists have assumed that coming to

terms with one’s own deep feelings will deepen the therapy

one is capable of providing. Many family systems

practitioners recommend “working on one’s family of

origin” during training. But with the rise of the cognitive and

behavioral therapies and biological psychiatry, a very

different presumption has developed; namely, that one must

master a set of skills, applying delineated, often manualized

interventions to problems for which those techniques have

shown short-term “empirical” effectiveness. Noting their

radical difference from therapies based on relationship and

the collaborative search for understanding, Louis Berger

(2002) has labeled these approaches “technotherapies.”

Because young people interested in becoming therapists are

increasingly introduced to the field via this technical mind-

set, especially in university psychology departments and

medical schools, it becomes important to articulate reasons

for the traditional and enduring conviction among

psychodynamic practitioners that therapists should get

therapy themselves, whether or not they have problems in

living that rise to the seriousness of a diagnosable disorder.

Irvin Yalom (2002) recently did so, in an accessible book

offered as “an open letter to a new generation of therapists

and their patients.” After noting that the therapist’s most

valuable instrument is that therapist’s self, he summarizes:

Therapists must be familiar with their own dark side and be able to

empathize with all human wishes and impulses. A personal therapy

experience permits the student therapist to experience many aspects of the

therapeutic process from the patient’s seat: the tendency to idealize the

therapist, the yearning for dependency, the gratitude toward a caring and

attentive listener, the power granted to the therapist. Young therapists

must work through their own neurotic issues; they must learn to accept

feedback, discover their own blind spots, and see themselves as others

see them; they must appreciate their impact upon others and learn how to

provide accurate feedback. Lastly, psychotherapy is a psychologically

demanding enterprise, and therapists must develop the awareness and

inner strength to cope with the many occupational hazards inherent in it.

(pp. 40–41)

I concur, but I should also note a few qualifications. I

have known some talented and naturally empathic therapists

who seem very effective without benefit of personal therapy.

They tend to have had supportive parents and naturally

sympathetic personalities. I have also run into some fairly

pedestrian practitioners whose work seems to have profited

very little from their years on the couch—whether because

of a bad fit between them and their therapists or because

they had participated in a “training analysis” in a sheerly

intellectual way or because they were complying with an

institutional rule rather than coming to treatment with the

same motivation as a person suffering significant

psychopathology. And there is truth in allegations that it is

self-serving for psychoanalysts to insist that all analytic

candidates be analyzed (it creates a nice pool of patients for

the trainers, a fact that has led some sardonic commentators

to refer to psychoanalytic practice as a pyramid scheme).

There is also validity to claims that a personal analysis

functions as a socializing procedure, an initiation into a

peculiar subculture whose shared convictions have more of

an ideological than a scientific cast.

It has also been convincingly argued, most recently by

analysts in the intersubjective and relational movements, that

no matter how “well analyzed” any of us is, we cannot

expect to find ourselves unaffected by the powerful

psychological forces that assail us in a therapy session. The

assumption of the utter objectivity of the thoroughly

analyzed therapist has been pretty well put to rest in recent

years. Although Freud hoped that his self-analysis had

immunized him against emotional contamination by his

patients’ illnesses, reports of his behavior as a therapist are

replete with what look suspiciously like unconscious

enactments. Those of us analyzed not by ourselves (as

Freud was) but by others have no better track records at

resisting

transference-countertransference

inductions

though, thankfully, we have discovered that therapy

progresses anyway. Hence, despite Freud’s (1912b, p. 96)

hopes that practitioners could achieve “analytic purification”

by

undergoing personal

treatment,

a

century

of

psychotherapy experience and some critical changes in our

understanding of concepts such as “objectivity” and

“neutrality” (Kuhn, 1962, 1977) have left little doubt that

there is no such thing as an observed phenomenon

unaffected by the observer’s needs, no possibility in clinical

work of keeping oneself out of the intersubjective emotional

fray.

Notwithstanding these admissions, I want to speak for the

tradition here, as I believe that in spite of all our frailties as

human beings on both sides of the psychotherapy process,

the best chance we have for increasing our capacity to

understand, and thus our therapeutic range, is to know and

accept ourselves as deeply as possible. Personal treatment

may not innoculate us with “objectivity,” but it can vastly

increase our capacity to observe and make good use of the

dynamics that inevitably get stirred up in our work. With all

its hazards and limitations, personal treatment seems to me

the best route to mature, empathic listening. Perhaps this

conviction seems self-evident to many of my readers, but

given the tenor of the times, I would like to add my voice to

Yalom’s and offer some thoughts about taking the time-

honored injunction seriously.

In general, I would recommend analysis rather than

therapy, meaning that more frequent sessions, use of the

couch, and work with free associations and dreams is

preferable to face-to-face weekly meetings—that is, when

there are no individual reasons militating against analysis,

such as significant borderline tendencies in the person

entering treatment, or a trauma history that makes reclining

seem too much like the position in which one was abused,

or overwhelming practical problems such as lack of money

or lack of access to anyone trained to do analysis. The

classical theoretical basis for this recommendation is that

greater session frequency and use of the couch are

associated with the development of an analyzable

transference, a phenomenon that intensifies the therapeutic

encounter and attunes therapists to the experiences of

patients who have intense transference reactions regardless

of session frequency. The empirical basis for it is that

several studies have suggested that increased frequency

produces faster and more far-reaching therapeutic

improvement (Freedman et al., 1999; Roth & Fonagy, 1996;

Sandell et al., 2000; Seligman, 1995, 1996). If more

intensive treatment is not possible, once-weekly therapy is

still very valuable, especially if one is highly motivated.

Currently, insurance companies, aided by some academic

critics of traditional therapy, have succeeded in setting a

tone in which anything but weekly therapy (or less) must be

justified by clinically dire circumstances. The basis for this

stance is clearly commercial rather than empirical or

clinical. It is vital not to let corporate interests corrupt our

understanding of what makes sense clinically. Frequency is

not a simple matter, however, even among analytic

enthusiasts. In fact, it has been a thorny issue in

psychoanalytic politics for decades. Freud started seeing

patients six days a week, and then for practical reasons went

to five and then to four. I am not aware that he ever

complained that a significant loss in therapeutic momentum

accompanied these changes, though he did note that any day

the patient did not come created small amounts of

defensiveness that in his six-day phase he dubbed “the

Monday crust” (meaning that a small amount of repression

had crusted over the previous openness). Some programs

that train psychoanalysts require a minimum of two sessions

weekly; others insist on four or more. No one has yet

produced research data showing that analysis at five times a

week is superior to analysis at four or three, yet there is

some evidence that in general, three sessions a week are

more effective than two, which are more effective than one

(Sandell et al., 2000).

Appropriate or effective duration of therapy is almost as

open a question as frequency of sessions. No one knows yet

when or if the “average” patient (not that there is such a

creature) reaches a point of diminishing returns, but there is

some empirical data suggesting that most people will make

significant improvement, change that goes well beyond

symptom relief, by the two-year mark (Freedman et al.,

1999; Howard, Kopta, Krause, & Olinsky, 1986; Howard,

Lueger, Maling, & Martinovich, 1993; Howard, Moras,

Brill, Martinovich, & Lutz, 1996; Kandera, Lambert, &

Andrews, 1996; Perry, Banon, & Ianni, 1999; Lueger, Lutz,

& Howard, 2000; Seligman, 1995, 1996). Most people in

training to be analytic practitioners choose, once they have a

good working alliance going with their own therapists and

are seeing the benefits of psychotherapy, to remain in

treatment considerably longer, examining aspects of

themselves that might not have caused them any trouble in

another profession but that are likely to get stimulated and

stirred up in the course of working with patients.

In the clinical literature, Frieda Fromm-Reichmann (1950)

has made the most eloquent and comprehensive argument

that therapists should be analyzed. Even though her book is

somewhat dated and assumes a strictly psychiatric audience,

Fromm-Reichmann’s

comments

about

the

qualities

necessary to do psychotherapy are timeless. Her rationale

for a personal analysis includes four elements. First, self-

knowledge in the therapist can reduce the likelihood of

acting out rather than reflecting on countertransference

reactions (p. 6). Second, personal treatment increases the

probability that the therapist will have an adequately secure

and satisfying extraprofessional life, thereby enhancing the

ability to listen and reducing the temptation to use patients

f o r gratification of the therapist’s narcissistic strivings,

dependency needs, and sexual longings (p. 7). Third,

effective treatment creates increased self-respect and

realistic self-esteem that allow the clinician to absorb hostile

and devaluing communications nondefensively, and thus to

demonstrate how to maintain one’s self-esteem in the face

of provocation (p. 16). Fourth, a familiarity with one’s own

dynamics makes it possible to recognize comparable

processes in other people (p. 42).

These are good reasons. I think there are some others,

however, that Fromm-Reichmann omitted and that have not

been particularly stressed in the literature. At the most basic

level, it is important for a therapist to know viscerally how it

feels just to be in the patient role. In the decades after

Fromm-Reichmann wrote her textbook, self psychologists

have made a convincing case for the utter centrality of

empathy in the therapeutic process. The shortest route to

empathy with someone in the role of patient is to take that

role oneself. When I first went to an analyst’s office, I was

shocked to notice that despite my conscious embrace of the

idea that there is no shame in seeing a therapist, I was

hoping that nobody had seen me go in his door. No amount

of intellectual facility prepares us for the sense of

vulnerability and exposure that accompanies the role of the

help seeker. Nor can we appreciate vicariously the nature of

the sense of dependency, in both its positive and negative

aspects, that simply comes with the territory of being a

client. Adopting the patient role provides the best basis we

can have for empathy, even when our own central dynamics

are substantially different from those that one of our clients

needs to address. And it is the best prophylaxis against

contempt.

Just as important, the experience of psychotherapy gives

us a model of how it works for which no textbook could

possibly substitute. Candidates in analytic institutes

uniformly comment that in their own training, their personal

analysis gave them the richest source of knowledge about

how to do sensitive therapy (they typically mention their

experiences in supervision as the second most valuable part

of their training; course work ranks a distant third). “I knew

what to say because I knew what helped me in the same

situation” is the kind of comment one frequently hears from

therapists whose own treatment has benefited them. They

report that the capacity to call on their own experience of

being helped lowers their anxiety about doing the work,

reduces their sense of fraudulence, and allows them to stay

more uninterruptedly in the state that Csikszentmihalyi

(1990) calls “flow.” Readers who are interested in a more

in-depth discussion of this phenomenon should not miss

Tessman’s

(2003)

fascinating

qualitative

study, The

Analyst’s Analyst Within.

I am convinced that it is a very different process

internally, and comes across to the patient differently as

well, to make ongoing, minute-by-minute clinical decisions

on the basis of naturally stimulated identifications than to

make them on the basis of a cognitive search for what one’s

supervisor or clinical theory or treatment manual suggest.

Associating to times when one was in a state comparable to

that of the patient and remembering what was deeply helpful

feels like a natural, organic process that keeps the therapist

in fundamental rapport with the client. It transforms

comments that might otherwise come across as self-

conscious and stilted into a more spontaneous, unrehearsed

kind of talking. When it goes well, psychoanalytic therapy

feels to both parties like a conversation from the heart, not

the head.

David Ramirez (personal communication, August 24,

2002), when training interns and counselors at Swarthmore

College, emphasizes that in psychodynamic therapy, the

main instrument of healing is the personality of the therapist,

not an impersonal technique used by the therapist (the truth

of this observation in no way militates against skills training,

of course). As with any instrument, the better one knows

how it works, the better one can adapt it to each task. He

points out that although students are often excited and

grateful to learn that they can help others simply by relying

on their own inherent resources, the painful part of viewing

treatment in this quintessentially psychoanalytic way is that

the sense of personal responsibility can feel crushing. If one

can attribute difficulties and failures in therapy to the

limitations of an external technique or to the inappropriate

matching of technique to client, one’s self-esteem is more

protected than it is when one sees one’s self as the

instrument of change and growth. Usually, the more

personal therapy one has had, the better one can use one’s

self, and the better one can recover and grow when one’s

narcissism is wounded because a treatment has gone badly.

I often wonder how beginning therapists decide when and

how to intervene if they have not internalized a rhythm of

interaction

that

emerges

from

a

well-functioning

psychotherapy dyad. Personally, I cannot imagine doing

therapy without the internalizations that have come from my

own experiences as a patient. Even when there have been

unduly painful or destructive aspects of our encounters with

therapy, we learn something important there: what not to do.

Casement’s (1985) emphasis on the ongoing process of

internal supervision in the therapist, a welcome alternative to

our tendencies to apply a favored theory to practice whether

or not it fits, assumes a therapist who knows something from

experience. Regardless of what they say about their

personal theoretical bent or ideology, most analysts’ actual

behavior in the consulting room probably expresses some

combination of identification and counteridentification with

their own analyst(s).

Equal in importance to the mitigation of contempt, the

experience of an effective personal therapy or analysis

leaves us with a deep respect for the power of the process

and the efficacy of treatment. We know that psychotherapy

works. Our silent appreciation of the discipline can convey

that assurance to clients, for whom a sense of hope is a

critical ingredient of their recovery from emotional suffering.

Sheldon Roth (1987) writes, “Conviction that the treatment

works provides the therapist with a deep well of faith and

hope in an endeavor characterized by ongoing uncertainty,

doubt, and self-questioning.” There are so many situations,

especially early in treatment, in which the therapist has not a

clue about what is right to say or not say, that I cannot

imagine how beginning practitioners manage their inevitable

demoralization without a personal exposure to therapeutic

change and growth.

From the experience of our own therapy we also “get”

the ubiquity and power of unconscious processes. Our

struggles with our own resistances to change, our

confrontations with the ways in which early cognitive and

emotional lessons keep reinterpreting new experience as like

older ones, and our awe at witnessing the nuances of our

responses to our therapists eventually create in us a deep

appreciation of how hard it is and how long it takes to make

significant internal changes. This appreciation increases our

patience and permits us to convey to clients both that we

know we can help and that we are not surprised that it takes

a long time to go as far therapeutically as each patient hopes

to go. A gifted therapist can learn that psychotherapy is

effective without personal therapy, simply by spending

enough time doing it. After a few years with a few patients,

it is hard to ignore the significant, far-reaching changes they

become capable of making. But one learns this faster and

with less difficulty from personal experience.

If Alice Miller (1975) was right that people who become

psychoanalytic therapists often have a disturbance in their

self-esteem related to their having been both congenitally

gifted emotionally and used by their parents as a kind of

narcissistic stabilizer or family therapist, then it is

particularly important for them to give themselves a place

where their feelings will be understood on their own terms

rather than exploited in the service of others’ narcissism.

The fact that The Drama of the Gifted Child quickly

attained an almost cult-like status among psychotherapists

suggests that she was on to something important about the

kind of personal history likely to point an individual in the

direction of becoming a therapist—virtually all my

colleagues found themselves identifying with her description.

Miller’s (1979) article applying her observations to the

question of the therapist’s therapy may be of interest to

clinicians who have found themselves resonating to her

generalizations.

Finally, the experience of being progressively more

emotionally honest and expressive in one’s own therapy

increases the capacity to manage feeling states without

resorting to either disavowal or impulsivity. Research on

attachment has documented the extent to which our

relationships, not just our earliest ones but our ongoing adult

connections, provide the milieu that human beings require

for feeling, expressing, and elaborating emotional experience

(Fonagy et al., 2002; Tyson, 1996). Meanwhile, more and

more clinical observers and researchers are noting the

centrality of affect tolerance to mental health (Ablon,

Brown, Khantzian, & Mack, 1993; Kantrowitz, Paolitto,

Sashin, Solomon, & Katz, 1986; Krystal, 1997). As

therapists, we have to absorb a succession of intense, toxic

feelings while staying honest and inhibiting the “fight or

flight” reaction stimulated by patients’ facial expressions,

tones of voice, and body language—phenomena that

repeatedly activate painful implicit memories stored in our

amygdala (see Coen, 2002). For empirical studies on the

question of therapy for the therapist, see Norcross,

Strausser-Kirtland, and Missar (1988) and Norcross, Geller,

and Kurazawa (2000).

Jung (1916) wrote about a “transcendent function,” the

capacity to hold open one’s subjective experience at times

when there is an internal pressure toward action or defense.

Winnicott’s concepts of “potential space” and “play space”

(Ogden, 1985, 1986; Winnicott, 1971) are other ways of

talking about this learned ability to keep feeling from

translating into impulse, to maintain the possibilities for

creative and transformative experience by tolerating what is

projected and internalized in the clinical situation. Bion

spoke of the therapist as being a “container” of clients’

affect. Much of our therapeutic success may come from a

capacity to model the containment of emotion for people

whose states of feeling have previously been unformulated,

overwhelming, or dissociated. Personal therapy or analysis

increases the likelihood that we can do this.

Like many people who entered analysis with the

conscious belief that they were doing so to further

educational and career goals, I was stunned to discover how

radically the experience improved my life. Julia Kristeva, in

an interview for The New York Times (Riding, 2001), made

a similar observation: “I began psychoanalysis for

professional reasons, to acquire an additional analytical tool.

… Of course, once you lie on the couch, you also soon

realize that you, too, have a need. I learned a lot about

myself. Eventually, while the analysis helped advance my

work on literature, on philosophy and even on understanding

our century, I discovered that healing was also essential to

me” (p. B9). This combination of a lesson in humility and a

template for understanding the change process is hard to get

any other way.

Other Valuable Foundations of Practice

Finally, I would like to throw my weight behind the

argument originally made by Freud (1926) and later

reiterated by others (e.g., Chessick, 1969; Sharpe, 1930)

that therapists are benefited by the broadest possible

education in literature, myth, the arts, the humanities, the

sciences, and the social sciences. Narrow training in one of

the “tri-disciplines” (medicine, academic psychology, social

work) from which therapists tend to be drawn does not

usually include immersion in the profound questions about

meaning, emotion, will, relationship, freedom, justice, and

limitation with which the great philosophers, theologians,

artists, and writers have struggled for centuries. It is with

complete seriousness that Thomas Ogden (2001) writes that

he looks as much to poetry as to psychoanalytic literature

when he wants to deepen his understanding of human

predicaments. The list of creative psychotherapists who have

come to their discipline from an immersion in other fields

includes such luminaries as Anna Freud (education), Robert

Waelder (physics), Erik Erikson (art), Hans Sachs (law), D.

W. Winnicott (pediatrics), John Bowlby (anthropology),

Stephen Mitchell (philosophy), and, for that matter, B. F.

Skinner (creative writing) and Carl Rogers (theology). My

Australian colleague Jan Resnick (personal communication,

December 30, 2002) writes that his background in

philosophy helps “with the value of reflection, the pursuit of

truth, the importance of inquiry, the need to avoid dogmatic

opinionation, and a kind of mental discipline for holding a

‘meta-perspective’—in other words, trying to gain a

perspective upon my perspective (attitude, disposition, way

of seeing my patients).”

Even if a would-be therapist feels no need to ponder the

weighty topics that are traditionally understood to be the

essence of the liberal arts tradition, he or she will quickly

encounter

patients

for

whom

they

are

central

preoccupations. Some of these clients will fill their therapy

hours with reflections on their responses to films, books, and

music, and although one need not be a polymath to be a

good therapist, it is helpful to have some sense of the

territory that organizes the enthusiasm and vitality of the

individuals one is trying to reach. The same observation

holds for basic knowledge of areas such as sports, business,

investment, and other common human enthusiasms. For a

therapist, no knowledge about important human pursuits is

ultimately superfluous. One of the best fringe benefits of

being in this field is getting an education in the areas that

impassion one’s clients.

It is also advantageous to have had a breadth of life

experiences and exposure to people of different ages,

occupations, religions, ethnic backgrounds, cultures,

socioeconomic levels, and sexual desires. A term of service

in the Peace Corps or a job in a summer camp or an

experience of immersion in another culture can be almost as

good a preparation for one of the psychotherapy professions

as a stint in an inpatient unit. Most therapists have, as part of

the temperament that has inclined them toward their chosen

profession, a vast curiosity about human nature in all its

manifestations. The more opportunities they have had to

pursue their interests in human heterogeneity, the less they

will feel out of their depth when confronted with a particular

patient.

Therapists from social minorities, who have spent their

lives feeling marginal and uncomfortable with the rites and

creeds of the prevailing majority, are actually advantaged

here. So are people with a schizoid streak or a temperament

marked by shyness. Being different creates a habit of

reflectiveness about basic human questions that is an

indispensable resource to a therapist. In addition, the

experience of feeling like an outsider is good preparation for

empathy with the pervasive sense of “not belonging”

described by so many patients. Recent evidence that

Abraham Lincoln may have struggled with homoerotic

feelings (Katz, 2001) shed some light for me on his

remarkable capacity to identify with, and speak eloquently

for, the experience of the outcast and the slave.

In this area as in others, one’s personal suffering can

ultimately deepen one’s work. In fact, psychotherapy is one

of the few professions in which one’s greatest misfortunes

can be retooled into professional assets. Elvin Semrad,

whom Sheldon Roth (1987, p. 7) called “the model of the

devoted empathic therapist for a generation of Boston-

trained therapists” stated that the source of his renowned

capacity to bear the intense, painful feelings of his patients

was “a life of sorrow, and the opportunity that some people

gave me to overcome it and deal with it” (Semrad, 1980, p.

206). Fortunately, the work itself can be healing. Just as

good teachers say they learn a lot from their students, most

analytic therapists say that they are deeply helped by their

patients. In the particular situation of psychotherapists from

ethnic, racial, cultural, religious, or sexual minorities,

practicing therapy can demolish the stifling assumption that

there exists some kind of “normal” psychology that is

beyond their reach given the “deviant” circumstances of

their childhood and adolescence. Nothing is as effective as

clinical work in making the point that diversity is the norm.

Heinz Kohut (1968) once encouraged the fourteen-year-

old son of a colleague to write to Anna Freud about his

interest in becoming a psychoanalyst, asking her what

preparations he should make for such a vocation. Here is

part of the letter this boy received from her in response,

which I quote not only because of its inherent charm but

also because I agree with it:

If you want to be a real psychoanalyst, you have to have a great love

of the truth, scientific truth as well as personal truth, and you have to

place this appreciation of truth higher than any discomfort at meeting

unpleasant facts, whether they belong to the world outside or to your own

inner person.

Further, I think that a psychoanalyst should have [an interest] in facts

that belong to sociology, religion, literature and history … otherwise his

outlook on his patient will be too narrow.

You ought to be a great reader and become acquainted with the

literature of many countries and cultures. In the great literary figures you

will find people who know at least as much of human nature as the

psychiatrists and psychologists try to do. (p. 553)

1

Concluding Comments

Having argued for the value of well-roundedness in

therapists, I want nevertheless to return to the theme with

which I launched this chapter, namely, that whatever

limitations characterize his or her background, a beginning

therapist usually has the raw materials to do the work. There

is much more uniting human beings than separating them.

While it can be daunting to be confronted with a patient who

is thirty years older than the therapist, or is only

rudimentarily educated, or is given to racist or sexist or

homophobic comments, or participates in eccentric sexual

practices, or belongs to an exotic cult, psychological

suffering is a great equalizer. Most people can be helped by

even a young and inexperienced therapist, provided he or

she approaches them with respect, admits mistakes, behaves

with sincerity, and makes good use of supervision.

Not only can individual practitioners of any level of

experience help patients with whom they seem at first

glance to have nothing in common, analytic therapists can

help people with such formidable and sometimes alienating

problems as psychotic episodes, addictions, complex

posttraumatic

syndromes,

borderline

personality

organization, and severe character pathology. There is

wisdom about all these areas available in the long tradition of

depth therapy. Most of us who have struggled to help

difficult patients have been able to find supervisors,

consultants, and literature that have brought a relieving

glimpse of order out of the chaos of impotence and anxiety

into which they typically plunge us. It may be a cliché that

applicants to psychotherapy training programs want to be

therapists because they “want to help people,” but like most

clichés, it is true. Clients will feel and respond

therapeutically to a practitioner’s genuine wish to be of help.

That one can always help is a pipe dream, but that one is

trying to help is an attitude that makes psychotherapy

possible.

Note

1.

I am indebted to Mary Lorton (personal

communication, September 28, 2002) for letting me

know about the existence of this letter.

Chapter 4

Preparing the Client

One of therapy’s impossible tasks is to help build resources that make

it possible to tolerate therapy.

—MICHAEL EIGEN (1992, p. xiv)

Consistently,

empirical

research

on

psychotherapy identifies the achievement of a sense of

comfortable collaboration between patient and clinician as

critical to the effectiveness of treatment (Gaston, Marmar,

Gallagher, & Thompson, 1991; Hovarth & Symonds, 1991;

Safran & Muran, 2000; Weinberger, 1995). Before such

research existed, psychoanalytic writers, whose experience

had led them to appreciate the same phenomenon, had paid

serious attention to this aspect of therapy. In 1915, Freud

noted that an ordinary degree of confidence in the doctor,

based on positive experiences with other authorities, is a

necessary condition for a good treatment outcome. Calling

the

phenomenon

the

“unobjectionable

positive

transference,” he was implicitly contrasting this essential

cooperative attitude with other transferences that typically

surface in psychotherapy.

One way of viewing transference is as the Freudian term

for what behaviorists have called stimulus generalization.

That is, we expect from a new authority figure what we

have experienced with previous ones; we generalize from

past

experience.

Freud

was

distinguishing

the

unobjectionable positive transference (trust in the therapist,

based on positive experiences with authorities) from negative

transferences (expectations of misunderstanding and harm

by the therapist, based on painful experiences) and from

problematic positive transferences, such as romantic

fantasies and primitive idealizations. Both negative

transferences and unrealistic positive ones interfere with the

pursuit of therapeutic goals and therefore can be considered

“resistances” to opening up to another perspective.

Many who have written thoughtfully about psychoanalytic

technique have emphasized the silent operation of this

feature of the therapeutic relationship; that is, the sense of

co-ownership of the treatment process without which no

amount of brilliance on the clinician’s part can make it

work. Fenichel (1941), for example, noted the therapeutic

significance of the “rational transference,” and Nacht (1958)

stressed the critical role of the patient’s perception of the

analyst’s supportive “presence.” In midcentury, the terms

“therapeutic alliance” and “working alliance” were

introduced by Zetzel (1956) and Greenson (1967),

respectively, to highlight the importance of the therapist’s

appreciating and, if necessary, cultivating this sense of

mutual effort. Greenson’s term, with its implication of two

combatants allying against the psychopathology of one of

them, seems to have captured the psychoanalytic

imagination, though the less adversarial word “rapport,” first

used by Freud in 1913, also describes this dimension of

psychotherapy. Most recently, Meissner (1996) has done a

scholarly and thoroughgoing study of this concept, and

although I respect the counterarguments, I agree with him

about the value of talking about the therapeutic alliance as

an aspect of the professional relationship that is conceptually

separable from transference and countertransference.

People come to practitioners with a wide range of

attitudes, backgrounds, and prior experiences of trying to

solve their problems—alone and with other professionals. In

the initial sessions, clients may arrive in a high state of

affective arousal (mortifying shame, paralyzing fear, grim

hostility, desperate need), or they can be tentative and

subdued. Individuals from families and subcultures in which

psychotherapy is accepted and valued may arrive with

attitudes ranging from eager anticipation to arrogant

entitlement. Those who are sent by others (friends, relatives,

physicians, employers, the court system) are likely to be

suspicious and defensive; one often feels a stony resistance

behind an overtly compliant exterior. Some, including many

adolescents,

can

hardly

get

themselves

to

talk.

Consequently, the art of establishing a working alliance

cannot be reduced to a few boilerplate procedures; the

therapist must rely on empathy, intelligence, intuition, tact,

and an understanding of different kinds of character and

circumstance to draw the person out and interest him or her

in the possibilities that psychodynamic therapy offers. There

is some emerging empirical evidence, however, that

structured clinical training positively affects the alliance

(Hilsenroth, Ackerman, Clemence, Strassle, & Handler,

2002).

If I had to identify the most common failing of novice

therapists, I would say it is the tendency to try to “do

therapy” without first securing an alliance. Beginners

frequently attempt to carry out technical procedures before

their patients have been helped to understand and accept

why their therapist is acting in a certain way or adopting a

particular focus. They may do this because they assume the

client will understand their good intentions intuitively or

because they are eager to get deeply into the work or

because they have not yet been given supervisory help with

how to explain the therapeutic process to their patients. For

example, a critical part of psychodynamic technique is the

repeated investigation of how the client is feeling toward the

therapist and how he or she imagines the therapist is feeling.

Analytic therapists pursue this topic because we know how

much projection goes on between people, and we want to

understand what prior experiences or inner states the patient

may be projecting. If the clinician asks a question such as

“How are you feeling about me?” or “How are you

imagining I feel about what you’ve said?,” the client who

has not been given a rationale for such queries may sensibly

conclude that the therapist is seeking either praise or

reassurance. Not surprisingly, most people are not inclined

to cooperate with such a narcissistic agenda and fail to see

the point of exploring their answer. When told why we ask

that sort of question, however, most people are quickly

appreciative of the value of this kind of inquiry.

Psychotherapy is a peculiar kind of conversation. It is not

like social discourse, nor is it like a visit to an expert who

gives explicit advice, nor is it like studying with a teacher or

mentor or spiritual advisor. Patients often have no prior

experience with which they can compare it, and especially if

they feel vulnerable, exposed, and prickly when seeking

help, they are susceptible to numerous misunderstandings of

what the therapist is trying to do. Some sophisticated clients,

because of previous treatment or because of being reared in

psychotherapy-savvy families and subcultures, understand

immediately why a clinician might answer a question with a

question, or decline to disclose personal information, or ask

about dreams, or urge the patient to express feelings, or ask

about the patient’s reaction to the therapist, or inquire about

his or her sex life when the person came to treatment for

something else. But most clients, perhaps all to some extent,

need some explicit education about and/or socialization into

this strange process.

Many primers on psychotherapy do not devote much

space to the question of conveying to a patient how to

participate productively in the clinical process. (I suspect

that the enduring popularity of Ralph Greenson’s 1967

textbook on psychoanalysis has a lot to do with its being an

exception.) But some authors seem to take it for granted that

most potential patients arrive at one’s office already

knowing something about the nature of therapeutic

collaboration. Or they may assume that once the practitioner

gets the process going, its nature and advantages will

become self-evident to the client. Perhaps these were

reasonable expectations in the so-called heyday of

psychoanalysis, when Eissler’s (1953) “basic model

technique” was sufficiently normative that most educated

people in Western cultures, especially those in the United

States, shared an image of what happens in psychoanalytic

treatment.

Innumerable

cartoons,

jokes,

media

characterizations, and other references to Freudian rituals

attest to the universality of these ideas. But contemporarily,

there is a bewildering diversity of accepted ways of working

therapeutically, and even within the psychoanalytic world,

there are widely disparate ways of conducting treatment.

Clients cannot be expected to know what is going to happen

between themselves and a mental health professional. Even

if they have had prior treatment (and especially if they have

had the minimal interventions that health maintenance

organizations like to call therapy), their expectations may be

vague or inaccurate or unrealistic. For this reason, I am

devoting a chapter on how to prepare the patient for his or

her role in the therapeutic partnership. I have organized the

pertinent issues under the topics of safety and education.

Establishing Safety

Aristotle commented (trans. 1997) that “mere life” is a

precondition for the “good life.” As Sullivan (e.g., 1953) was

among the first to note, we must have our security needs

met before we can pursue the question of satisfaction of

other needs. Freud, who may have taken his sense of basic

security more or less for granted (Breger, 2000),

emphasized satisfaction issues (finding avenues for drive

discharge, reducing guilt that interferes with reasonable

ways to meet needs) much more than safety issues, but for

many patients—possibly most—security questions are a

first-order concern in psychotherapy. In the following

sections I address issues of both physical and emotional

safety.

Physical Safety

For most clients, physical safety is not an issue, but in

the case of those for whom it is an issue, it is urgent and

primary. We cannot bring psychological help to people who

are in acute physical danger, or who feel threatened in their

basic sense of security, until we establish minimal safety.

With psychotic patients, who can be consumed with

anxieties about fragmentation and annihilation (see Atwood,

Orange, & Stolorow, 2002; Hurvich, 1989) therapists may

have to express an appreciation of their fears that

professionals will harm them (see Fromm-Reichmann, 1952;

Karon & VandenBos, 1981). Even well-medicated patients

with psychotic tendencies harbor such fears. Bertram Karon

(personal communication, August 23, 2002) begins an

interview with a withdrawn patient with schizophrenia by

announcing, “I want you to know that I will not kill you and

that I will not allow other people to kill you.” Often, it helps

to ask a frightened client if there is any way the therapist

can behave that will reduce the fear of obliteration (sitting

farther away, not staring, leaving the door open, not taking

notes, etc.). Respectful negotiation of the conditions under

which the psychotic person can feel safe enough to talk may

consume weeks, months, or even years.

Such conversations prepare the client for the collaborative

process of self-exploration that we think of as therapy

proper, yet in another sense they are the therapy. Just as

addressing breaches in the therapeutic alliance strengthens

that alliance (Safran, 1993), negotiating about safety creates

a safer atmosphere. The attainment of a sense of safety is a

significant therapeutic accomplishment. Learning that an

authority can adapt respectfully to one’s personal needs can

be a liberating revelation to clients with psychotic

tendencies, whose parents and other caregivers seldom

knew how to cope with their idiosyncracies. Such

negotiations can also be crucial to developing a working

alliance with severely traumatized patients, who may go into

temporary dissociative states in which they fail to distinguish

current circumstances from traumatic memories. Eventually,

sometimes after many years, even very disturbed individuals

should come to experience their therapist’s office as a

sanctuary. During times in treatment at which the work

seems to get stuck or derailed, a renegotiation of the

working alliance, with special attention to restoring a sense

of safety to the relationship, will be necessary to get both

parties back on track. Safety can be a valuable issue to

explore at any juncture where the process feels stuck or

“off” or unproductive to one or both parties.

With severely depressed patients in danger of acting

suicidally, it is critical to intervene authoritatively on behalf

of their safety. One may need to hospitalize them and/or to

have repeated, frank discussions with them about

procedures to be followed if they are seriously tempted to

act on suicidal ideas. For several reasons, such procedures

should not depend on the therapist’s constant availability.

For one thing, the therapist could be temporarily

unreachable or incapacitated, in which case having urged a

person to call when suicidal can be a formula for disaster,

when the patient is traumatically disappointed by the

therapist’s inability to keep an implied promise. For another,

offering oneself as an on-call rescuer feeds an idealization

that can make the patient feel (by contrast to the confident

and generous clinician) even more helpless and defective

and

hence

increasingly

suicidal.

Finally, such an

arrangement is too burdensome emotionally not to generate

resentment in the therapist. It is hard to give wholehearted

help to a person one is resenting; emergency services are

much better safety nets than one’s own good intentions.

When the clinician believes hospitalization is necessary, he

or she should not hesitate to insist on it. If the patient has

limited insurance and a balky case manager, the therapist

may have to be aggressively protective, making noises to

managed care bureaucrats to the effect that “I am putting it

in my records that you are refusing, against my professional

advice, to keep this acutely suicidal patient in the hospital.”

Similar considerations apply to individuals with exigent

lifethreatening problems, such as anorectic patients who are

ominously underweight, severely self-mutilating clients, drug

addicts at grave risk of overdose, alcoholics who drink and

drive, and people who pursue anonymous, unprotected

sexual encounters. Sometimes one has to take an

extratherapeutic measure, such as hospitalizing gravely

anorectic people until they attain a certain weight, and

sometimes one can only address self-destructiveness within

the treatment context, such as when one persistently insists

that the client examine a pattern of sexual risk taking. The

first order of business in working with people who put

themselves at risk is to keep them alive. Before agreeing to

provide outpatient treatment for such patients, some

experienced therapists require specific commitments, such

as an agreement to participate in Alcoholics Anonymous and

to achieve a certain period of sobriety. Others consent to

meet with self-harming clients as long as it is understood that

the therapist will insist on talking about virtually nothing else

until the patient finds a way to reduce the threat to his or her

survival (see Isaacson, 1991; Levin, 1987; Richards, 1993;

Washton, 1995, 2004).

My experiences with “contracting for safety”—that is,

getting suicidal patients to make a pledge not to hurt

themselves as a condition for therapy—have been

unimpressive. My general sense is that such contracts are

often urged by the professional or employing agency as a

way of reducing liability and assuaging the anxiety of the

therapist, and that they have little effect on ensuring actual

safety. Not that reducing one’s liability is an unseemly

practice in this litigious age, but a number of suicidal

individuals have told me that they eventually caved in to

pressures to sign an agreement not to kill themselves while

privately retaining suicide as an option. In fact, some have

said that their willingness to keep on living has depended on

their knowing that if the psychic pain were to get too bad,

they would have an out. Given that psychodynamic therapy

is based on honesty, and that colluding in a fiction for

purposes of risk management is hardly an expression of

candor,the therapist may have to tolerate a patient’s refusal

to give a guarantee. Otherwise, one is teaching that

dishonesty is the price of relationship, a lesson that cannot

fail to corrupt psychotherapy at the core. Especially when

the patient will not swear off lethal intentions, one should

repeatedly, even relentlessly, investigate the current suicidal

risk and be willing to hospitalize an acutely self-destructive

person.

At the same time, there is a great deal one can do in an

atmosphere of mutual candor to increase the probability of

the client’s staying alive. Part of any experienced therapist’s

repertoire is a conversation about the resources available to

suicidal patients to maintain their safety. Clients are usually

willing to engage in problem-solving discussions about

friends they might call or visit if their affect becomes too

intense, activities that may distract them from the, pressure

of self-destructive urges, and crisis services and hotlines that

are available around the clock. I have known instances in

which a patient carried around a list of emergency phone

numbers as a kind of transitional object (Winnicott, 1953), a

portable substitute for the calming presence of the therapist.

Taking the risk seriously and talking frankly and creatively

about harm avoidance generally strengthens the working

alliance and makes the client feel fully heard.

One’s diagnostic impression of the patient’s general

personality and specific disorder has profound implications

for the assessment of lethality. A person with a bipolar

disorder or major depression who reports suicidal urges will

appreciate the therapist’s understanding the power of the

wish to die, while the individual with borderline personality

organization may be threatening suicide because this is the

way he or she has learned to evoke serious attention and

concern. In borderline clients, “parasuicidal gestures” are

common in the context of separation from someone or

something important to them. Sometimes simply talking

about how grief-stricken they are about a loss is enough to

remove the threat of suicide. In fact, if one moves too

quickly into doing the usual crisis-intervention inventory of

plans, means, and availability of means, the person with

more borderline tendencies tends to feel “unheard” (because

the therapist is not addressing the loneliness and pain that

the suicide threat was intended to convey) and may proceed

to escalate the threat to ensure a hearing. Some people who

express suicidal ideas want to communicate their literal wish

not to go on living, whereas others are giving metaphorical

expression to an already existing sense of internal deadness.

Desperate individuals in either category are usually grateful

when a therapist’s sincere interest in the nature of their

experience takes precedence over an anxious rush into

“management” procedures.

Despite the fact that expressions of suicidal intent from

borderline patients may not indicate that they are actually at

death’s door, a therapist cannot be casual about the risk.

Even parasuicidal gestures must be taken seriously.

Borderline patients with a self-dramatizing tendency have

been known to make attempts that cause their death more or

less “inadvertently”—for example, by overdosing on a

medicine they think will work slowly (allowing time for

them to be discovered, taken to a hospital, and dramatically

revived) but which instead causes abrupt heart failure.

Borderline clients who will not agree to refrain from flirting

with suicide need to be confronted with the fact that they

are evidently not ready to commit seriously to therapy. If the

therapist does take such a client into treatment, the person

must be told what the specific consequences will be each

time he or she acts self-destructively (see Clarkin, Yeomans,

& Kernberg, 1999; Yeomans et al., 2002).

Finally, some patients present a threat to the safety of the

therapeutic dyad. Both they and their therapists must be

protected from their potential homicidality. The best

predictor of violence is previous violence; clients with

histories of harming others need to get the message that they

will not be allowed to harm the therapist. Some individuals

with such histories have dissociative psychologies and are

terrified of entering a hostile state of consciousness in which

they could attack a professional whom they otherwise value.

Others are essentially psychopathic and cannot be trusted to

resist opportunities to exert their destructive power. Others

have such an extreme problem with affect regulation that in

the heat of the moment they fail to differentiate between

hostile feelings and aggressive actions. The therapist’s sense

of safety is as important as the patient’s . One should not

see anyone with a history of violence in an isolated office or

after others have left the building. A clinician who sees

markedly disturbed or unpredictable people should never

accept an office arrangement in which the patient is between

the clinician and the door; anyone who has felt “trapped” in

an office with three-hundred-pound raging paranoid

schizophrenic knows that such sessions are endurable only if

a clear escape route is available.

I have advised several solo practitioners who have found

themselves working with someone who reveals a destructive

potential to call their local police departments and have a

“panic button” installed under their desk or chair so that

they can get immediate help if the patient starts to threaten

them. They tell me that their awareness of having this option

keeps them calm and contributes to a sense of safety in both

themselves and their patients. Something about having such

a recourse available makes it unlikely that it will ever have to

be used. Concerns of this sort depend, of course, on the

nature of one’s practice. A colleague of mine who evaluates

many dangerous, sadistic, and high-profile offenders with

antisocial personality disorder works in an office with bullet-

proof glass. Most of us do not need to be this careful. But

even those of us whose clientele consists of highly

motivated,

self-referred

customers

occasionally

find

ourselves working with someone who gives us the shivers. It

is important to respect the information coming from the gut

and to treat it with the seriousness it deserves. Denial is not

an adaptive defense in a therapist.

Once I was asked by a friend who is a defense attorney to

interview a man he represented who had been charged with

murder. This client had just been arrested for killing his wife

in what his lawyer sincerely believed was a tragic accident.

According to the accused, she was threatening to kill herself

with a gun, which went off as he tried to wrestle it out of her

grip. On the possibility that my friend’s confidence in his

client was misplaced, I asked my husband to sit in my

waiting room during the interview so that I could yell for his

help in the unlikely event of my being attacked. Whether or

not my apprehension was warranted, the knowledge that I

had that protection available made it possible for me to do a

much better interview than I otherwise would have. (As it

happened, I ended up endorsing the attorney’s belief in this

man’s probable innocence. It became evident that he had

deeply loved his wife, a woman who sounded flagrantly

borderline and who had been in treatment for suicidal

depression. It appeared that he had been doubly traumatized

—first by her death at his hands and then by the intimidating

police investigators. I had worried, however, that my friend

could have been taken in by a skillful psychopath.)

Emotional Safety

The more subtle issue of emotional safety is probably

relevant to every psychotherapy patient. Depending on the

person’s history, he or she will be worried, consciously or

unconsciously, about different possibilities for a repetition of

painful experiences. Will the therapist be bored? Critical?

Contemptuous? Indifferent? Shocked? Afraid? Skeptical?

Seductive? Incompetent? As Weiss, Sampson, the Mt. Zion

Psychotherapy Group (1986) have documented empirically,

clients have a sense, going into the therapy process, of what

they need, and they proceed to “test” the therapist to see

whether he or she is capable of facilitating their plan for

emotional recovery. Usually it is not hard to discern a

person’s paramount fears about committing to the

therapeutic partnership. It is important to find ways to

demonstrate that one understands the client’s worst

apprehensions about what can go wrong in a relationship of

dependency, thereby conveying that one will try not to make

those fantasies come true. Many therapists address the

working alliance explicitly as an issue of “goodness of fit”

between therapist and patient (Schafer, 1979; Kohut, 1984).

One of my colleagues, for example, makes a point of telling

new clients that the fit accounts for at least fifty-one percent

of what happens in treatment; he then encourages them to

let him know after a few sessions how they are experiencing

the relationship.

Sometime the therapist knows immediately what

stumbling block the patient is expecting. It does not take the

proverbial rocket scientist to deduce from the belligerent

question, “So how long have you been practicing?” that the

person is worried about inexperience, or from the comment,

“Oh shit, they gave me a woman,” that gender is an issue.

With more contained clients, the simplest way to evaluate

the presence or absence of a nascent working alliance is to

ask the person, near the end of the first session, “How are

you feeling about working with me?” or “Are you finding

yourself comfortable talking with me?” Such questions can

be followed up by exploration if the person discloses

negative reactions, such as “I wasn’t sure I’d feel

comfortable with a man [white person, non-Asian, secular

therapist, gay therapist, student, older person …]” or “I find

myself wondering if you can understand the importance to

me of being a serious Buddhist” or—the most dreaded but

probably inescapable message to a beginning therapist—”I

worry that you might be too young [or inexperienced] to

help me.”

If the person assures the therapist that he or she is

perfectly happy with the connection but the therapist senses

a potential problem, it is valuable to make a comment as

early as one can that communicates this possibility. For

example, “Given how you describe your mother, as so

intrusive and controlling, I’m surprised that you can open up

to this extent with a woman,” or, “You may find that as our

work goes on, the fact that you have been mistreated by so

many white males may make it harder for you than it now

feels to be comfortable with me; please let me know if that

starts happening,” or, “It’s going to be interesting to see if

we find ourselves inadvertently repeating the pattern you

describe, of self-involved parent and desperate-to-please

child. These repetitions can happen in this kind of therapy.”

The reader may notice that these sample comments are

not explicitly reassuring. That is, the therapist is not saying,

“I’m sure I won’t do what your mother did; I’m just not an

intrusive, controlling person.” Anyone who has practiced

psychodynamic therapy for any length of time knows that

one cannot avoid being pulled into emotional repetitions of

painful earlier relationships. We can, of course, guarantee

that we will not physically attack or sexually exploit a

patient, but beyond these reassurances about our overt

behavior, we are on uncertain ground. The emphasis of

relational analysts on processing “enactments” (rather than

issuing dispassionate interpretations) is one of only many

indications of the general psychoanalytic appreciation that

familiar patterns get repeated, often in remarkably subtle

ways, in psychotherapy. Despite our omnipotent wishes to

the contrary, we know that coexisting with the client’s

realistic perceptions of the therapist as different from

disappointing childhood love objects, there is always a more

powerful, insistent dynamic that grafts current objects on to

the internal working models (Bowlby, 1969, 1988;

Bretherton, 1990; Main, 1998) of previous relationships.

The power to foster healing lies not only in the therapist’s

opportunities to be experienced as an authority who differs

from previous objects of attachment but also in his or her

willingness to tolerate, name, discuss, explore, and express

remorse for the inevitable ways in which old patterns get

transferred to and repeated in the therapeutic partnership.

As analysts have noted at least as far back as Wilhelm

Reich (1932), it is particularly important to deal with

negative transferences in the earliest sessions; otherwise, the

patient may not come back. Higher-functioning clients often

need a sense of permission to put words to what may seem

“impolite” or “inappropriate” to say in other contexts.

Patients with severe personality disorders, borderline

features, or psychotic tendencies also need to feel that they

can vent their distrust and malice safely, although with such

clients the therapist rarely has a compensatory sense of

connection with a less antagonistic part of the person. The

more the therapist can exemplify a tolerance for hostility

and even contemptuous devaluation, without the need for

retaliation, the more likely the patient is to feel safe.

Many particularly unhappy individuals will exhibit their

worst selves right away, to test the therapeutic waters.

Without submitting masochistically to verbal abuse,

therapists must be able to convey that their self-esteem can

withstand such attacks, and that in spite of the fact that it is

no pleasure to be reviled, it will eventually be possible to

bring meaning together out of the patient’s hostility. A

comment such as “Wow—you certainly are good at

enumerating all my defects!” or “It must not be easy to be

going to a therapist that you see as such an idiot” or “You

and I are going to have our work cut out for us, given how

much you distrust me” is probably the best one can do to

accept the negative feelings without either counterattacking

or colluding in diminishing oneself.

Under ideal circumstances, the therapist is clearly, in the

minds of both parties, hired by the patient. As the therapist’s

employer, the patient has the ultimate responsibility,

assuming that nothing disastrous happens to either

participant, to determine the frequency of appointments and

the length of treatment. The clinician offers his or her

expertise to that decision, advising the client about the pros

and cons of more-than-once-weekly treatment (frequency

intensifies affect and ensures continuity in intellectually

defended people but may provoke malignant regression in

those with profound conflicts about closeness) and about the

wisdom of whether to terminate (how much of the wish to

end therapy seems to be an avoidance of something

important and how much seems to be a healthy urge to try

one’s wings). Under less than ideal circumstances, both

participants must contend with limits on both the frequency

and length of their collaboration. When treatment is

arbitrarily limited, it may not go on at short enough intervals

or for a long enough time for the client to achieve a sense of

safety. Under such conditions, the best a therapist can do is

to find ways to convey understanding and acceptance of the

person’s insecurity, to encourage him or her to vent feelings

of distrust and anxiety freely, and to avoid taking the

patient’s wariness and suspicion personally.

I mentioned earlier the importance of negotiating, with

psychotically disturbed people, the conditions under which

they can tolerate being in therapy. This process can also be

important with other clients. Some individuals will tell their

therapist exactly what they require to feel safe: “I need to be

able to pace if I get too anxious” or “If I can’t talk easily, I

want you to try to draw me out” or “I have to sit closer to

the door.” Sometimes these concerns appear as questions:

“How do you feel about patients calling between sessions?”

or “Given my unpredictable schedule, can we just set up

appointments week to week?” Sometimes in response to

these concerns, the therapist can simply assent; at other

times, negotiation is in order. In such negotiations, therapists

must be careful not to be so empathic with the patient’s

request that they neglect to honor their own individuality and

personal requirements. It is the therapist’s responsibility to

protect his or her “conditions of labor” (i.e., the

circumstances under which it is comfortable to practice).

For example, “I’m willing to take calls between sessions, but

not after nine o’clock at night, and I typically will be able to

spend only a minute or two talking,” or “I appreciate that

you can’t control your business trips, but I need

predictability in my own schedule. Could we establish a

regular weekly meeting time and have an agreed-upon

“back-up hour” to reschedule if you have to cancel?” This

exemplification of self-respect is itself a therapeutic

communication, especially to depressive and self-defeating

clients who always put their own needs last, and to

pathologically entitled ones who need to come to terms with

the fact that the world does not always defer to their wishes.

Sometimes a patient will ask outright, “Can you help

me?” Unless the therapist feels that the client has come for

an untreatable problem (an organic disorder that has been

misunderstood as psychological, for example), it is perfectly

appropriate to say “I think so” or “I’m going to do my best”

or “If both of us give it our best shot, I think we can do it.” It

would be misleading and presumptuous to say a simple yes,

given the importance of the client’s sincere cooperation.

Even a master therapist cannot bring about change alone.

With patients who may be helpable but for whom the

prognosis is guarded—for example, those with severe

narcissistic problems or significant antisocial tendencies or a

history of failed therapies—the best one can do is a response

such as “I don’t know. I’m going to do my best, but I think

it’s going to be hard going. What’s your own guess about

whether this can work and what might go wrong?”

Readers

familiar

with

the

second

chapter

of

Psychoanalytic Case Formulation (McWilliams, 1999), in

which I described my own approach to an initial interview,

know that I believe that a patient who is deciding whether or

not to work with a particular therapist is entitled to

information that helps in that decision. This idea can be

unwelcome to neophyte therapists, who face the unattractive

prospect of queries such as “How much clinical experience

do you have?” or “Am I your first patient?” or “How do I

know you know what you’re doing?” The evasions of the

“classical” tradition would be a comfort now (What is your

fantasy about my training? Perhaps you are worried that I

am too inexperienced to help you? What comes to mind

about your need to grill me about my competence?), and at

many points in treatment an evasive, exploratory response

may be appropriate, but in the initial meetings the consumer

has a right to know the professional’s credentials.

Perhaps the best one can do in these interactions is to give

an honest but encouraging answer and explore the client’s

worries. For example, one could reply, “Not a vast amount

of experience yet, but I make up for that in my enthusiasm,”

or “Yes, you’re my first official patient, which gives you the

honor of being the one I’m most determined to do well

with,” or “Perhaps the issue of knowing what I’m doing is

better judged after rather than before we’ve done some

work together, but in the meantime, if you think what I’m

doing isn’t helpful, I hope you’ll tell me.” These kinds of

answers should be followed by questions investigating how

the patient feels about what he or she has just heard, and

about the implications to him or her of having a less

experienced clinician. One very useful line to have handy is,

“I’m willing to answer that question, but first, I’m curious

what thoughts and feelings are behind your asking it.”

Some individuals believe that no one can help them who

has not been through some experience that has been central

to their own sufferings. They may ask questions such as

whether the therapist has undergone sexual trauma, or had a

religious epiphany, or tried psychedelic drugs, or been

diagnosed with a major mood disorder, or brought up a

difficult child, or had an abortion, or suffered from an

addiction. The clinician can empathize with this sentiment

while commenting that no two people have exactly the same

experiences, even when their lives contain similar features.

“I’m hoping to learn from you what it was like for you to go

through what you did, without imposing my preconceptions

on it” is a useful comment. I am frequently struck by how

helpful a caring therapist can be to someone very different;

for example, one of my colleagues talks with awe about a

chaste Catholic nun he knew who had a remarkable

capacity to help clients with their sexual problems. Still,

there are instances—often involving race, gender, religion,

ethnicity, and sexual orientation—in which a general

commonality is important enough to the patient that the two

parties to the intake interview may be better off agreeing to

pursue a referral to a therapist whose experience is more

analogous to that of the patient.

When a client’s questions feel unduly intrusive (Where do

you live? Were you ever sexually abused? How often do you

masturbate? Do you have a personal relationship with Jesus

Christ?), one can simply say, “I’m sorry—I’m not

comfortable answering a question about such an intimate

part of my life, but I’m very interested in why that question

is important to you.” Different therapists draw the line in

different places when it comes to how much they divulge;

each of us needs to find a way to address our patients’

concerns respectfully without feeling painfully exposed or

invaded. If a client becomes angered by the therapist’s

refusal to talk about private matters, chances are that he or

she needed a good reason to rage about the limits that life

and other people impose on one’s personal agendas, and to

observe whether the therapist can tolerate the outburst. As

any thoughtful parent of a toddler or teenager knows, fury

about limits is an important and inevitable part of maturation,

a part that many contemporary clients, reared by indulgent

or negligent or overstressed authorities, appear to have

missed.

Educating the Patient About the Therapy Process

Some patients, as noted previously, come to

psychodynamic therapy with a pretty accurate sense of what

to expect and what to do in the client role. But most people

need to be educated about the process. Despite the fact that

virtually all therapists develop little speeches and stories that

address the patient’s need to understand what he or she is

signing up for, there is not much written about this aspect of

treatment in the literature on technique. Left to themselves,

most practitioners probably draw on the ways their own

therapist made the process comprehensible to them. In

supervision and consultation groups with their colleagues,

practitioners often enjoy trading analogies and allegories

they can use to make the therapy process less of a mystery

to their clients. Perhaps because it seems to penetrate parts

of the client’s mind other than the prefrontal cortex, a good

metaphor is worth a hundred intellectual explanations. I

mentioned

in

Chapter 1

, for example, the utility of

comparing psychotherapy to trailblazing.

Other analogies are ubiquitous in the field; every therapist

develops a stable of favorites to call on when an educative

intervention is called for. Freud, like many charismatic

teachers, was a particular master of metaphor and parable;

his capacity to convey meaning with stories, jokes, and

allusions was so highly developed that the Standard Edition

of his work has a whole index devoted to his analogies.

Many of his psychoanalytic heirs have followed his lead in

this style of teaching. Different clinicians find different ways,

however, congruent with their personal backgrounds and

personalities, to explain the rationales for different aspects of

therapy to people with no background in the psychodynamic

enterprise and no basis for automatically accepting this

unique kind of professional relationship.

Informed Consent

It may also be a good idea for some of the therapist’s

educative role to be carried out in writing. Many clinicians

currently practicing, often thanks to the grueling experience

of having been investigated by a professional board at the

instigation of a vindictive patient, ex-patient, or relative of a

patient, have their clients sign a statement of informed

consent that spells out the nature and methods of

psychoanalytic therapy. In the United States, practitioners

who do any of their work electronically must by law have

the client sign a consent form acknowledging the

practitioner’s policies with respect to patient privacy. Certain

individuals are at special risk of spiraling into a malignant

psychotic regression and accusing the therapist of

mistreating them. When one is working with a client with

severe dissociative symptoms or serious childhood abuse or

striking borderline features or pervasive hostility or

unrelenting suicidality or a history of suing authorities, it is

advisable to have him or her literally sign on to undergo

psychodynamic treatment. As Bryant Welch notes, on the

basis of having represented numerous colleagues in legal

actions:

There is nothing wrong or inherently unjust about the increase in

litigation against psychotherapists. To a significant extent, it is an

appreciation of the fact that psychotherapy is important, and when done

improperly, can have a devastating impact upon people’s lives. … [But]

it is a fantasy to think that only the culpable are brought before licensing

boards or become the targets of malpractice litigation. Being a good

person and a competent therapist does not guarantee that one will not be

forced to defend the profession, often with the very right to continue

practicing at stake. Anyone who works with borderline patients, families,

children, or very sick patients is at risk. It is that simple, and it is only at

one’s peril that one denies this fact. (Hedges, 2000, p. xiv)

Examples of such documents, relevant to different therapy

and supervision arrangements and conveniently sized for

copying, can be found in Lawrence Hedges’s (2000) useful

text

on

risk

management.

In Psychoanalytic Case

Formulation (McWilliams, 1999) I appended a prototypical

informed consent form. Hedges’s book contains examples of

contracts that spell things out in much more detail, with an

eye toward protecting therapists from the worst that can

befall them from embittered clients. In the recent rush of

practitioners in the United States to become compliant with

new federal regulations about electronic transmission of

clinical data, various professional organizations and

individual practitioners have drafted documents of this sort.

More ominous than threats to practice from dissatisfied

customers or legal bodies, I have been hearing lately, both

from enthusiasts of empirically supported treatment and

from promoters of medication, enough rumblings about

psychoanalytic treatment being viewed as “unethical” that

there may be wisdom in protecting ourselves this way from

our more doctrinaire colleagues of other orientations, as

well. (Why should they be expected to treat us any better

than some of our dogmatic psychoanalytic predecessors

treated the early behaviorists?)

Addressing Early Obstacles to Full Participation in

Treatment

Although there is a huge clinical and empirical literature

on “analyzability” and “treatability” (Bachrach, 1983;

Bachrach & Leaff, 1978; Doidge et al., 2002; Ehrenberg,

1992; Erle, 1979; Erle & Goldberg, 1979; Paolino, 1981),

most of it concludes that we cannot predict which patients

will do well in psychodynamic therapy. Despite many recent

efforts to correlate preferred treatment approach with type

of problem (what works, under what conditions, for whom

—see Roth & Fonagy, 1996), there is still so much variance

attributable to uncontrollable factors such as the personality

of the therapist that we can say very little about who is a

particularly good candidate for psychodynamic therapy and

who would probably do better in another modality. Most

analytic therapists thus proceed on the basis of the belief

that it is always worth a try to see if a particular patient can

become responsive to psychodynamic help—assuming the

person knows what else is available and how practices

differ. Clients are often very good judges of what kind of

treatment will be helpful to them.

Most analytic practitioners, though, would probably say

that the very concrete person is hard to treat dynamically,

and that the individual who insistently asks the therapist to

“tell me what to do” or “just make me normal” is

particularly challenging to one’s clinical skills. There may be

a better fit between such a person and one of the cognitive-

behavioral treatments, in which concrete skill training may

be stressed and in which the clinician is more accepting of a

teacher-like role. But before transferring the person to a

colleague trained in cognitive-behavioral treatment, most of

us with psychodynamic biases will see if we can engage this

sort of patient in the kind of work we value, in hopes of

nourishing the stunted capacity the person may have for

introspection, reflection, and self-propelled emotional

growth.

Resistance is a key concept in psychodynamic therapy.

Among many professionals, the term has come to be used

rather promiscuously to refer to any lack of cooperation

with the therapist. But the original Freudian concept of

resistance assumes a largely unconscious phenomenon more

akin to the resistance described by physicists than the

resistance of willful obstinacy. With the term, Freud was

identifying an intrapsychic process rather than an

interpersonal one—though, of course, resistance can be felt

interpersonally by whoever is trying to exert influence on

another person. The concept captures the fact that our

psychic structures do not assimilate new experience easily;

rather, they redefine it as old experience. Resistance in

therapy sometimes has conscious elements but is not always

an act of negation. One cannot decide not to be resistant any

more than one can decide not to perspire when it is hot. It is

worth noting that resistance is not just the adversary of the

psychotherapist

but

also

a

powerfully

protective

phenomenon. If human beings did not have intrinsic

resistance to being influenced in new directions, we would

be infinitely more vulnerable to activities such as

brainwashing and demagoguery. For obvious reasons,

however, it is an old clinical maxim that the therapist must

address as early as possible any resistances that may impede

the client’s committing to treatment.

Sometimes the ostensibly resistant patient is not resisting

in the classical psychoanalytic sense (i.e., suffering

unconscious fears of participating and thereby changing)

but, rather, has no mental picture of what a mutual

therapeutic engagement looks like. In such instances, raising

a person’s consciousness about what kinds of interaction are

possible sometimes brings about a rather abrupt shift from a

confused, resistive state to a willingness to cooperate. People

from subcultures that encourage deference to authority, or

distrust ambiguity, or regard reflection about one’s motives

as base self-indulgence may need the therapist to address

explicitly the rationale for engaging in a collaborative

exploratory process and to differentiate that process from

behavior deemed unacceptable by the person’s culture of

origin. The effort to socialize a person into the role of patient

requires the therapist not only to elicit the fears and

expectations that are in the way (traditional resistance

analysis) but also to give the patient information that at least

intellectually challenges those internal voices. Such

information will not resolve the conflict, but it may make it

ego alien. And before any entrenched attitude can be

deliberately changed, it must become acknowledged as

problematic.

For example, artists, scholars, and passionate activists

often harbor a fear, based on a keen intuitive sense of the

kinds of dynamics that propelled them into their vocation,

that if they lose their neurotic features, they will lose their

inspired ones. The poet Rilke refused to go into

psychoanalysis because he felt it would destroy not only his

demons but his poetic muse. It is valuable to encourage

clients with such reservations to express their worries, but

emotional expression may not by itself reduce their

trepidations. They may also need to hear an opposing point

of view. In the face of reluctance by creative and committed

individuals to take chances with their psychological

equilibrium, the therapist can legitimately say that the

general psychoanalytic experience has been that one’s

creative energies increase with treatment, as they become

divested of some of their conflicted aspects. Gordon Allport

(1961) seems to have been right that patterns that originated

in and that were once fed by unconscious conflict can

achieve functional autonomy.

Beginning therapists are not, of course, expected to know

how to address all the possible reservations different

individuals have about entering treatment, but there is

nothing wrong with helping the client to name his or her

apprehensions in one session, then talking with one’s

supervisor, and then responding to the substance of the

patient’s concerns in the next meeting. One can simply

comment to the client, “I’ve been thinking about what you

said last time about your misgivings about participating in

this process, and I’ve had a conversation with a senior

therapist about it, who says that it’s a common worry, but

that in her experience it’s not a realistic danger. Evidently,

creative people who have undertaken psychotherapy usually

report that it has only enhanced their existing strengths.”

Notwithstanding the beginning therapist’s understandable

reluctance to call attention to the fact that he or she depends

on the expertise of more seasoned colleagues, patients

ordinarily feel touched that their therapist has given

extracurricular thought to their feelings and has taken their

concerns seriously enough to seek answers to their

questions.

I want to reiterate that I am not contending that such

educative interventions resolve a person’s deep and

longstanding conflicts (in fact, I regard it as the chief

limitation of cognitive therapies that their partisans

underestimate the resistances to the therapist’s efforts to

challenge and reframe existing ideas), but I am arguing that

they may permit the reluctant or uncomfortable client to

decide to give therapy a chance.

Encouraging Spontaneous, Candid, Emotionally

Expressive Speech

As I have related elsewhere (McWilliams, 1999), I

typically spend the first session with a new patient trying to

get a sense of his or her presenting problem (including its

history and the person’s prior efforts to deal with it) and to

establish myself as a potentially helpful presence. In the

second meeting I take a detailed history. After that, I make a

statement along the following lines:

“I think that’s enough information for me to a have

a context for what you want to work on. From this

point on, I’ll follow your lead. If you can come in and

talk as freely as possible about any aspect of this, or

anything else that’s on your mind, I’ll try to listen for

the more emotional side of it and see what I can say

that might cast some new light on what you’re talking

about. For a while, I’ll probably be pretty quiet, as I try

to catch up with your own understanding of your

problem. The most important thing for you to keep in

mind is to try to be as open and honest as you can. Feel

free to talk at any point about how you feel the process

is going and whether you feel I’m being helpful or not.”

If the person is in analysis, I explicitly encourage free

association, approaching it pretty much the way Freud did

(1913, p. 135: “Say whatever goes through your mind …

and [try not to] leave anything out because, for some reason

or other, it is unpleasant to tell it”). If the client is seeing me

less than three times a week, some more limited focus on

the presenting problem is required, but the same support for

trying to speak honestly applies. Some people need quite a

bit of encouragement to talk freely, and they may

persistently ask, “How is this supposed to help?” I usually

reply something along the lines of, “It’s hard to solve a

problem before one really understands it. I don’t think we

know enough yet about why you’re suffering this depression

(anxiety, compulsion to act self-destructively, dissociative

reaction, obsession, phobia, problem with your partner, etc.)

at this time.” In other words, I implicitly convey my

assumption of overdetermination. Or sometimes I simply

say, “First we have to try to understand this.” In either case,

after addressing the content of the concern, I attend to

patients’ feelings of frustration or anger or impatience or

fear or whatever they tell me fueled the question.

Sometimes I tell people that while I am impressed with

how much they have struggled to make sense of what they

are experiencing, and while they seem to have a lot of good

theories about how their problems came about, I am

nonetheless struck with the disjuncture between their

intellectual knowledge and their emotional mastery. I explain

that a big part of my job is to help them link their cognitive

life with their emotions. I add that this is why I will be

persistently asking them how they feel about what they are

saying and wanting them to tell me about their immediate

emotional experience, not just what they have struggled with

during the week. It seems to relieve most people when their

therapist acknowledges their areas of competence, such as

their intellectual facility or their having managed to continue

functioning despite a severe depression, because it reminds

them that they have not been reduced in the mind of the

therapist to a pile of pathology.

Most people know that analysts (and humanistic therapists

in general) press clients to express feelings, but sometimes

they have no idea why. Here is another area where

therapists may strengthen a working alliance by giving

rationales, often metaphorical ones, for their behavior.

Babette Rothschild (see Rothschild, 2000), when working

with victims of trauma who are terrified of being

overwhelmed by toxic affect, literally shakes up a

carbonated beverage and shows how the pressure in the

bottle can be safely reduced by twisting the cap and letting

the air out a little at a time. My colleague Michael

Andronico talks to parents about the value of mirroring their

children’s feelings by comparing that process to draining a

pool. When I work with very cerebral clients, I am fond of

citing some of the empirical work on emotions (e.g., Frey,

1985; Pennebaker, 1997), because I have found that patients

with intellectual defenses are more willing to try to find and

express their feelings when they have a “good reason” to do

so. Over time, the bulk of the therapist’s work with affect

involves helping patients to name and formulate feelings (see

McDougall, 1989, D. B. Stern, 1997), helping them to

tolerate and contain intense states of arousal (Maroda,

1999), and helping them to acknowledge, embrace, and

even enjoy emotional reactions that they have previously

considered shameful (Silverman, 1984). First, however,

there may be a legitimate need of the patient for information

about why the therapist seems so fixated on the topic of

feelings.

It never hurts for the therapist to ask, periodically, “How

do you feel this is going?” Sometimes one gets a

monosyllabic answer like “Fine,” and sometimes one learns

things one would never have suspected about the client’s

reactions to the treatment. Occasionally, one even learns

that the patient is feeling very pleased with what feels like

enormous progress and is surprised that the therapist did not

automatically know how well things are going. It also may

be useful to ask the person occasionally, at any point in the

process, whether there is anything the client notices that he

or she is having trouble talking about, especially if one is

sensing a certain stiltedness in the person’s discourse.

Questions such as “Is there any way in which I could make

it easier for you to talk freely in here?” reinforce in the

patient’s mind, whatever the active transferences to the

contrary, that realistically, the therapist’s aim is to be of help

in the process of self-exploration.

Recommending the Couch

This section will not be of much immediate relevance to

beginning therapists, but I find that newcomers to the

profession have a lot of curiosity about “the Couch,”

especially if their own therapists have recommended that

they lie on one. In view of the fact that there remains a hint

of mystique about this quaint relic of early Freudian

practice, I would like to demystify the analytic couch a bit

and in the process illustrate the principle of educating

patients about their role.

Contemporary analysts differ as to whether they use the

couch. Some dislike using it because they find that being out

of the client’s line of vision allows their mind to wander

away. Others do not recommend it because in their own

analyses they disliked being on the couch. Others feel it

gives graphic reinforcement to patients’ sense of being in an

“inferior” position in the therapeutic relationship. Others

infer from research on parent-infant eye contact and

affective communication that psychotherapy should be face

to face in order to correct early failures of emotional

mirroring. I like to use it, and I do so in the traditional way,

sitting behind the patient (more accurately, I lie down, too,

in a recliner chair in which I can stretch out almost flat).

Mainly, this arrangement relieves me from the tiring activity

of monitoring my facial affect hour after hour. It also frees

me up to close my eyes and join the patient in the trance-

like state that free association induces, a meditative frame of

mind that Freud called “evenly hovering attention” and that

Ogden (1997) has framed as “reverie.” Working with the

client out of eye contact also allows me to become tearful

when I am moved or to grin when something strikes me

funny without worrying that my reaction will distract the

person. (Freud originally introduced the couch for similar

reasons; he said he got tired of being stared at.) Having

some clients with whom I can lie back instead of sitting

forward also spares my back the damage that can be caused

by constant sitting (see

Chapter 12)

.

What I tell patients when I recommend that they use the

couch consists of three parts: (1) I like to work that way,

because I find it less tiring; (2) they will probably discover,

at least eventually, that the supine position relaxes them and

allows them to enter a slightly different, more free-flowing

and less intellectual state of consciousness; and (3) they will

probably find themselves, once they cannot see my face

easily, having much clearer images of what they imagine or

fear I am thinking and feeling. I add that those fantasies

about my attitudes will give us a lot of information about

what kinds of expectations they carry around all the time but

do not notice because they can instantly disconfirm them by

looking at others’ facial expressions and body language.

Finally, I state that if they find they do not like using the

couch, they are welcome to move back to the chair. It has

been my experience that although most people approach

lying down with a certain amount of trepidation, the majority

of those who try it find that they prefer working that way.

Introducing Work with Transference

As I noted earlier, if a therapist simply launches into an

effort to get the patient to express fantasies of what the

clinician is thinking and feeling, without explaining why, the

client is likely to conclude that this line of questioning is

motivated by the therapist’s neurotic needs for affirmation or

reassurance or admiration. The only experience most of us

have with someone who repeatedly asks how he or she is

being perceived is our interactions with very narcissistically

preoccupied individuals who are so anxious to be validated

that they have no mental energy left over for genuine interest

in others—like the football player in the joke who, having

spent an hour going over every play he made in a recent

game, announces, “Enough about me. How do you think I

played?”

The assumption that the therapist is narcissistically needy

is itself a transference, and certainly can be interpreted

(“Sounds like you took my question as evidence that I’m

pretty

self-centered”),

but

before

a

transference

interpretation can be useful, it must be understood as not

necessarily representing an objective state of affairs. In

other words, the therapist has to give some kind of rationale

for this peculiar line of inquiry before the patient will get

interested in the fact that he or she continues to see it as

representing

the

therapist’s

narcissism.

Although

contemporary relational theorists have rightly emphasized

how accurately patients can perceive the actual unconscious

motives of their treaters (Aron, 1991; I. Hoffman, 1983),

and although as R. D. Laing (1960) noted, there is always

an element of truth in the patient’s projections (what

therapist is without narcissistic anxieties about how he or

she is doing?), there is also great value to the more

traditional understanding of transference as projection and

distortion based on the history and needs of the patient (see

Chodorow, 1999; Jordan, 1992). Beginning therapists tend

to be more impressed with the distortion aspects of

projection, because it makes such a dramatic impact on

them—for example, when they take pains to be supportive

and are instead experienced as critical or even sadistic. For

patients to be able to rethink their automatic ways of

understanding other people, they first need to see them as

ideas that have derived from their particular lived

experience.

When I first notice that a client looks surprised or irritated

by my asking about how he or she feels about me, I will

make a comment something like:

“You look startled when I ask you about your

reactions to me, including negative ones that wouldn’t

be appropriate to express if we were in a social

context. But therapy is based on the idea that the

thoughts and feelings you have with others will come

into this relationship. When they do, we can have a

close look at them, in the safety of a professional office.

So please try not to inhibit any responses you have to

anything I say—or anything else about me—no matter

how much you would normally withhold them.”

I find that this makes sense to most people, though it

does not, alas, prevent patients in the borderline spectrum

from

embracing

powerful

convictions

that

I

am

fundamentally like the images they are projecting on to me,

thus inducing in me exactly the feelings they are convinced I

already have. In other words, this kind of education about

the process will not protect the therapeutic dyad from

intense projective and introjective identifications in patients

who use these mechanisms as their main ways of

communicating. But even the most attacking borderline

client deserves to know the conscious, therapeutic rationale

for the clinician’s actions. Moreover, I have heard years

later from such patients that even though they fought me

tooth and nail as I endeavored to let them know why I

behaved as I did, some part of them was taking in my stated

rationale.

Here is another nice example of this kind of intervention,

from Elio Frattaroli’s (2001) recent polemic on the value of

psychotherapy. His patient Mary has just realized that she is

having a powerful reaction to him that is identical with

previous reactions to male authorities. She has asked him

what this means and he answered:

“Well, we don’t really know what it means yet, but it does make

sense that sooner or later you would develop the same sort of problem

with me that you’ve had with other important men in your life. That’s

what’s called transference. Whatever problem people come into analysis

to talk about, they end up repeating the problem in their relationship with

the analyst. And that’s actually good, because when we’re experiencing

the problem together, it puts us in a much better position to understand it

than if we simply talked about how you’ve experienced it in the past.” (p.

188)

Notice that the therapist here is not simply interpreting

the patient’s feeling toward the analyst as a transference; he

is teaching her about transference in a way that allows her

to be pleased about the emergence of her disturbing feelings

rather than ashamed of reacting as she has. This active,

educative reduction of shame is healing in itself and is

arguably as important as whatever the client learns about his

or her interpersonal repetitions. It is an integral piece of the

therapeutic art that many skilled clinicians practice but about

which comparatively few have written.

Concluding Comments

I have tried to cover here some aspects of relating to

patients, especially new ones, that are often skimmed over in

the literature on technique, aspects that are nevertheless

fundamental to the therapeutic project. Some writers (e.g.,

Adler, 1980; Dewald, 1976; Greenson, 1971; Paolino, 1981)

have discussed such issues under the rubric of the “real

relationship,” and others have approached the topic as I

have here, as part of the therapeutic alliance. Perhaps

authors of textbooks on psychotherapy assume that

individual supervisors will suggest ways that beginning

practitioners can explain their behavior to their patients, but

I have found that sometimes supervisors are so concerned

that the student learn a standard technical approach that

they unwittingly ignore the more elementary transactional

details of therapeutic engagement.

I am continually impressed, both from comments my own

clients have made about other therapists and from books and

articles in which patients talk about their experiences in

treatment (e.g., Kassan, 1999), by how often people will

simply comply with what the therapist is doing without

understanding it. Many individuals, for example, describe

having been uneasy with their former therapist’s silence or

passivity. But typically, they never complained, assuming

that this style was somehow just an impenetrable part of

clinical culture. Their therapists probably never knew about

their unhappiness in the silences. If the therapists had said

something about their own intentions to avoid intruding on

the patient’s capacities to figure things out, and if they had,

in addition, invited their clients to be candid whenever they

found themselves uncomfortable with any aspect of the

relationship, some patients would probably have felt better

during the silent spaces of therapy, and others would have

been able to persuade the therapist to respond more actively

to their need for more conversation.

Some of the most helpful comments my own analyst ever

made involved educating me about what to expect in the

therapy process. Such interventions freed me up to become

more open and also supported my feeling that however

neurotic I might be, I was also a person going through a

process that had certain predictable features. When I first

became aware, for example, of how I tended to regress

when my therapist was on vacation, I regarded this pattern

as my unique personal shame. He called my attention to the

specific losses and separations in my past that had sensitized

me to his absence, but more consequentially for my self-

esteem, he also commented that there is something about

being in the patient role, especially if one enters it

wholeheartedly, that makes such reactions to separation

from the therapist virtually inevitable.

From my perspective, an overriding reason for trying to

help clients to understand the reasons for their therapists’

behavior is that this kind of comprehension reduces their

feelings of being manipulated and increases the chances that

they can be honest. The more patients feel that the therapist

is hiding behind some kind of arcane ritual with no

defensible rationale, the less they will invest in the process.

Conversely, the more they feel that the therapist is forthright

about what is going on and why, the more they can take the

risk to do something similar and disclose their own private

motives. Partly because he came to realize that some

patients had been withholding information from him, Freud

eventually tried to ensure honesty by pledging his patients to

follow the “basic rule” of free association. I doubt that

setting rules is effective in reducing people’s resistance to

being deeply known, especially if they have had mostly

negative experiences with authorities and rules. But when

therapists themselves speak openly and nondefensively, they

naturally invite and inspire this possibility in their patients.

Chapter 5

Boundaries I: The Frame

I propose to call the psychoanalytic situation the sum total of

phenomena involved in the therapeutic relationship between the analyst

and the patient. This situation includes phenomena which make up a

process and which is studied, analysed and interpreted; but it also

includes a frame, that is to say “a non-process” in the sense that it

represents the constants, within whose limits the process occurs.

—JOSÉ BLEGER (1967, p. 518)

All of us who practice psychotherapy must make

decisions about the conditions under which we work best

and the arrangements and agreements we need to do so.

Some aspects of therapy are essential (e.g., the therapist

listens, the therapist protects confidentiality), and some are

optional and widely varied, reflecting the special needs of a

particular practitioner or therapy dyad (e.g., the therapist

works only on weekdays, the therapist charges for canceled

meetings, the client is welcome to e-mail the therapist).

When Freud eventually (and somewhat reluctantly) wrote

about technique, he described and gave rationales for many

of the more optional procedures he had adopted over a long

period of trial and error. Other therapists since Freud,

especially those who have worked with patients substantially

different from the neurotic group to whom he tailored his

approach, have also written about their ways of working and

their recommendations about technique and optimal

conditions of treatment. For example, Fromm-Reichmann

(1950) elaborated on extending psychoanalytic therapy to

psychotic clients; Kohut (1971) pioneered a way of treating

people with prominent narcissistic dynamics; Davies and

Frawley (1994) discussed ways of working with adult

survivors of childhood sexual abuse.

As I described in

Chapter 1

, it has been irresistible to

many mental health professionals, especially during the

period in recent American history when psychoanalytic

prestige was at its height, to make some of Freud’s personal

parameters into unchallengeable “rules.” This tendency is

understandable, not only because it has been easy for

psychoanalysts to idealize Freud but also because most of

his practices are reasonable and have operated fairly well as

general rules, especially with neurotic-level patients. Freud

presented most of them not as rules, however, but as

recommendations. Lohser and Newton (1996) have further

noted that the best translation of the German word that

Freud’s English translator rendered as “recommendations”

is “bits and pieces”—in other words, unsystematic

reflections. There was wisdom in Freud’s tentativeness

about technique and conditions of practice: Psychoanalytic

therapy was new and still in development; he was aware that

he worked in a particular social, cultural, and historical

context; and he appreciated that his ways of working

reflected his own idiosyncracies. In a letter to Ferenczi he

commented,

I considered the most important thing was to emphasize what one

should not do. … Almost everything positive that one should do I have

left to “tact.” … The result was that the docile analysts did not perceive

the elasticity of the rules I had laid down and submitted to them as if they

were taboos. Sometime all that must be revised without … doing away

with the obligations I had mentioned. (quoted in Lohser & Newton, 1996,

p. 15)

Much of what Freud was trying to articulate in his papers

on technique concerned dimensions of what was later called

the therapeutic frame (Bleger, 1967; Chasseguet-Smirgel,

1992)—that is, the ground rules, the reliable circumstances

under which the therapy takes place. The arrangements

Freud made with patients were those that worked for him as

a particular therapist. For example, unlike many

contemporary clinicians, Freud would never have considered

forbidding smoking in session, because he could not have

imagined working without his beloved cigars. In this chapter,

I emphasize those aspects of the frame that express the

personal requirements of the individual therapist more than

those that time and experience have shown to be necessary

for all patients. Intelligent reflection on those more universal

norms can be found in most textbooks and from most

supervisors.

Although some psychoanalytic writers maintain that there

is only one basic frame, and that they can specify its

dimensions (e.g., Langs, 1975, 1979), I have seen too much

variation among practitioners to be so confident. I know

what my own boundaries are, but I know many very

effective practitioners whose rules and procedures differ

f r o m mine (see S. Pizer, 1996; Shane, 2003). Such

differences may derive from their work situation, their client

population, their personal circumstances, their temperament,

their identification or counteridentification with their own

therapist or supervisor, or some combination of these

factors. Over time, sensibilities also change. Several analysts

in the British group used to knit during sessions, a practice

that most people today would consider disrespectful to the

client. Gabbard (1998; Gabbard & Lester, 1995; Guthiel &

Gabbard, 1993, 1998) has made a useful distinction between

“boundary crossings,” which may further the therapy,

especially as they are examined routinely, and “boundary

violations,” which may significantly injure the patient and

are usually not processed with care. It may be crossing an

ordinary boundary to lend a client a book, but it is a

boundary transgression to pour one’s soul out or offer a

glass of bourbon or make sexual overtures to a patient. Most

people have a pretty good intuitive feel for the difference.

Beginning therapists often have very little latitude to define

their own preferences about boundaries. They typically

work in settings in which the clinic, agency, counseling

center, school, or hospital makes the rules. When a clinician

accepts employment or placement in an organization, he or

she implicitly agrees to adopt its established methods of

determining the fee, billing the patient, deciding what hours

the office can be open, coping with emergencies, handling

phone calls for the therapist, and similar issues. But because

so many central psychodynamic issues get raised, examined,

and enacted in the context of these practical arrangements,

it is not an insignificant matter to think carefully about them

and to understand the rationales that created them.

It is also important even for beginners not yet considering

independent practice to think about their personal boundary

preferences. A clinician who has practiced for many years

in an institutional setting may be an exemplary therapist, but

he or she will face important new issues when developing a

private practice. In my view, the fact that one has reliable

boundaries is more important than what those boundaries

are. Both patient and therapist need to have the security of

working under conditions that make sense to them, and both

deserve the protection from anxiety that predictable

parameters provide. Edgar Levenson (1992), who has

devoted his career to articulating a morally egalitarian

psychoanalytic vision, argues that the frame is needed just as

much by the therapist as by the patient. I agree. And like

Levenson, I do not make the assumption that the therapist is

or must be emotionally healthier than the client or that it is

only the client’s anxiety that has to be reduced when the

two participants are negotiating a therapeutic relationship.

The boundaries we set reflect legitimate efforts to make

ourselves comfortable enough to do the very demanding

work of psychotherapy.

Some General Observations about Therapists and

Boundaries

Although one occasionally hears stories about therapists

who are so unbending that they undermine their own work

(by losing patients who object to their inflexible policies, by

engendering a childlike compliance in those who stay, and

by reinforcing prior pathogenic experiences of clients with

unempathically rigid caregivers), it has been my observation

that the much more common problem for most therapists is

to stand firmly by a reasonable set of arrangements. People

who are drawn to this profession tend to have soft hearts,

and given the choice about whether to frustrate a suffering

person or ignore a boundary in an effort to communicate

warmth and understanding, they will usually do the latter.

Sometimes this is the right decision, especially in the case of

neurotic-level patients who had authoritarian parents and

who are testing to see if this caregiver can be more

accommodating. But sometimes it is a problematic and even

dangerous decision, and it can be hard to tell the difference.

The Frame and the Question of Deviating from It

Early in treatment, often in the first session, most clients

will subject the therapist to a test—sometimes consciously

but usually unconsciously (Weiss, 1993; Weiss et al., 1986).

Naturally, most individuals coming to a therapist are at some

level asking themselves, “Can I trust this person not to hurt

me as I’ve been hurt before?” and implicitly devising means

of investigating that question. Sometimes the therapist will

not even know he or she is being tested and will pass the test

simply because, in the context of the client’s life,

commonplace kindness or consideration is extraordinary.

One of my patients decided I was an acceptable therapist

when I turned down the air conditioning after she had said

that my office felt cold to her. Her mother, she later

explained, would have attacked her for differing with her

about the temperature in the room. Sometimes it is even the

therapist’s failings that make him or her acceptable to a

client. One man was touched that I forgot to bill him after

our initial meeting and decided on that basis that I might be

trustworthy, because he felt that my casualness about

money was so different from his parents’ acquisitiveness.

Early tests about the therapist’s capacity to avoid the

failings of childhood caregivers often concern boundaries.

One way for therapists to have a sense of what constitutes

passing or failing a test, respectively, is to listen carefully to

the personal history for themes of specific parental

limitations. Usually, ordinary kindness, interest, and warm

professionalism are sufficient to pass most such tests. But in

addition, therapists learn to behave with more disciplined

predictability when interviewing patients who emphasize that

their parents were out of control, and they learn to trust their

own spontaneity with those who say their caregivers were

painfully rigid.

Frequently, however, one feels tested very early and

cannot tell whether “passing” requires flexibility or

inflexibility about boundaries. For example, a woman with a

history of incest asks whether the therapist can extend

sessions a few extra minutes if she is in the middle of

remembering and grieving a particularly painful episode of

sexual abuse. Is she needing the clinician to demonstrate

responsiveness to her emotional concerns, unlike the

nonprotective parent who allowed the incest to go on? Or, is

she needing the therapist to be firm about the time

boundary, unlike the sexualizing parent, who ignored limits

and broke the rules? It is often hard, in the millisecond in

which one has to decide what to say, to figure out how to

respond. And sometimes no possible answer will be “right.”

Many people, especially those in the borderline range, are

remarkably skilled at putting therapists into binds in which

any response will be cause for outrage or hurt.

There is very little about therapeutic boundaries that is

simple. Once the frame is clear to both parties, the security

of the therapeutic couple depends on observing a mutually

understood set of boundaries consistently. But, somewhat

paradoxically, it is also true that the most moving and

healing moments in treatment are often the times when the

therapist does something exceptional, stepping out of the

frame and responding to the patient with a spontaneous

gesture (Winnicott, 1960). When patients and ex-patients

are asked about the most pivotal incidents in their

treatments, they tend to talk about moments when their

therapist surprised them, often by deviating from the frame.

A friend of mine, a woman with some depressive and

dissociative problems, was in analysis with a man skilled

with dissociative clients and mindful of their special need for

clear boundaries. Typically, he neither interrupted her nor

touched her. (Even if that had not been his ordinary style, it

was called for in light of her sexual abuse history.) She tells

me, though, that once when she was going through a

particularly intense phase of self-hatred, she began hitting

herself. Her analyst grabbed her hand and exclaimed,

“Don’t you hurt my patient!” She remembers this as a

turning point in her analysis, a kind of epiphany to the effect

that her therapist, unlike either parent, was actively on the

side of her self-care. After this incident, as she allowed

herself to identify with his startlingly protective attitude, she

found herself behaving with much more self-respect.

Another colleague worked for several years with a strictly

trained analyst who rarely spoke to him except to inquire,

clarify, or interpret. He was deeply moved when, at the end

of a session before he was to face a daunting professional

examination, his analyst simply wished him good luck.

For such moments to have any power, they must be

genuinely spontaneous, and they must be exceptions to an

established pattern. This means there has to be a pattern.

Irwin Hoffman (e.g., 1992) has been particularly articulate

about how one cannot “throw away the book” until one

knows the book so well that it is no longer needed.

Therefore, despite my recognition of the immense power of

the exceptional therapeutic act, I will be stressing the

importance of consistency. In other words, when in doubt, it

is better to be conservative. The persuasiveness of

contemporary relational arguments in psychoanalysis has

left some readers with the idea that as long as what they do

is authentic, it will ultimately not be a problem (see J.

Greenberg, 2001). But sometimes even a sincere, loving

departure from the norm is not experienced that way by the

client. And it is worth noting that the leaders of the relational

movement are trained analysts, conducting psychoanalysis

and intensive analytic psychotherapy. Their moving

depictions of extemporaneous deviations often refer to

events that happened with their patients after months or

years of very consistent, conventional therapeutic work.

Clients cannot be expected to appreciate the special

meaning of a spontaneous moment unless it can be seen as

an exceptional event.

This tilt toward conservatism also applies to therapists

working for others, in workplaces where the rules have been

decided by current or former administrators. Despite the

stability of the conventions in institutional settings, clients

often put pressure on practitioners to subvert the rules of the

organization. It can be harder emotionally to defend

someone else’s parameters than to speak for one’s own,

especially if one’s own rules would have been different.

Therapists who feel critical of their agencies may be

tempted to join their patients in making the institution the

target for rebellious behaviors, especially if they sense,

consciously or unconsciously, that otherwise the patient’s

insurrections might be aimed at the therapist. Although an

institution may, from an employee’s point of view, deserve a

certain amount of hostility, it is rarely in the patient’s interest

for the therapist to promote departures from its procedures.

There is nothing wrong with describing the rules

apologetically and still insisting on compliance.

Psychological Disparities between Clients and

Therapists

I also want to address the problems created by

characterological dissimilarities between treaters and their

patients—specifically, how the depressive personality style

so common in mental health professionals may make it

harder for many of us to respond therapeutically to people

whose basic psychologies are substantially different from

our own, especially if depression is part of their presenting

problem and invites our immediate identification.

1

According to my informal observations, most people who are attracted

to being psychotherapists like closeness, dislike separation,

fear rejection, and suffer guilt readily. They tend to be self-

critical, to be overly responsible, and to put other people’s

needs before their own. They feel more unentitled than

deserving. They try to avoid feeling greed, anger, and other

“selfish” states of mind and become disturbed when they

notice evidence of their own competitiveness or hostility.

They favor the defense of reversal, attempting to nourish the

child in themselves vicariously by taking care of the child in

their client. They identify with victims rather than with

oppressors, with children more than with parents. One of

my colleagues, for example, has announced his intention to

found the “Bill Taylor Home for Kids Whose Parents Are

Slugs or Worse.”

Psychotherapists get pleasure in giving but are often

inhibited about taking, fearing that their hunger will

antagonize. When other people go out of their way to extend

themselves to them, they are deeply touched because,

privately, they see themselves as undeserving. When their

patient makes progress, therapists tend to attribute it to the

person’s motivation and capacity to grow, but when a

patient is not doing well, they blame themselves. As I noted

i

n

Chapter

3,

the

immense

popularity

among

psychotherapists of Alice Miller’s (1975) portrait of the

“gifted child” suggests that people in the mental health

community deeply identified with the picture Miller painted

of the young empath who sacrifices personal authenticity for

the sake of supporting a parent’s self-esteem or maintaining

a family myth. Therapists put a high value on genuineness

and honesty and try, sometimes to a fault, to behave with

scrupulous integrity.

My colleague Pat Miller told me the following story,

which she swears really happened. As she was coming back

to the United States from a trip abroad, she went through

Customs Inspection and then noticed that she was wearing a

bracelet bought in Europe that she had not declared. She

went back to the customs official and said, “Excuse me, but

I just realized I didn’t declare this bracelet, and it may put

me over the limit and require a fee.” The officer looked at

her in disbelief and exasperation, shook his head, and

responded, “Lady, are you a psychotherapist?” Speechless at

this triumph of intuition, she nodded, then collected herself

and inquired why he had asked the question. “Because

they’re the only ones who ever do this!”

When patients of a depressively organized person

complain in various ways of not getting enough, the therapist

is temperamentally inclined to try to provide more. It is easy

to project one’s need, longing for closeness, and inhibition

about asking for care on to the patient, who is then seen as

hungry, lonely, and subjectively undeserving. From such a

perception it is a natural leap to try to extend oneself to

provide what is needed. Questions that activate this dynamic

often arise around boundaries, including fees, scheduling,

endings, cancellations, telephone availability, e-mail contact,

emergency procedures, gifts, invitations, and special

requests. Patients may ask for lower fees, the freedom to

run up a bill, extra sessions, longer sessions, or unusual

plans for handling insurance. They may call the therapist’s

cell phone when upset. In the case of individuals for whom it

is out of character to seek special prerogatives (e.g., a

depressive client who for the first time calls between

sessions or a counterdependent client who has finally taken

the risk of asking for something), an appeal of this sort can

indicate significant therapeutic growth. In such instances, a

request for something atypical may be honored by a

therapist as a way of conveying support for new and more

self-regarding behavior.

But all too frequently, someone who makes a request for

a personal exemption, especially early in the therapy

process, is enacting a sense of grandiose entitlement, or

seeing whether the therapist can be conned, or looking for

an opportunity to feel justified anger, or testing the

therapist’s boundaries for fear that they are too permeable,

or some combination of similar motives. In these situations,

the depressive tilt of the therapist may prompt a

misunderstanding of the patient’s communication. The client

may in fact be hungry, but he or she may also be feeling

entitled, resentful, spiteful, and determined to provoke a

fight—all qualities that may be less immediately obvious to

the clinician, who is conflicted about such feelings and

whose empathic radar is set to detect need, not hate. Or the

client may, despite consciously asking for evidence of the

therapist’s caring, be terrified of solicitude, because

childhood care always came with a hefty emotional price

tag. If the practitioner assumes that the patient needs to feel

cared about, needs to test the therapist’s willingness to go

the extra mile, he or she may try to be accommodating. For

the entitled person, or the psychopathic one, or the client

who seeks to discharge intense anger without feeling crazy,

or the person who needs reassurance that the boundaries

will not bend, such a response will foster not trust but

malignant regression.

It can be very confusing, and eventually quite infuriating,

for a therapist to be trying to demonstrate what a good,

thoughtful, concerned professional he or she is, only to have

the client escalate a series of unreasonable demands in an

effort to find out the real location of the boundary. Some

clients need to see the therapist as having a capacity for

toughness as well as flexibility and as possessing the strength

to look after his or her own welfare. In addition, the setting

of an appropriate limit can convey that the practitioner does

not view the client as so pathetic or desperate as to be

unable to take “no” for an answer.

When my older daughter was two, she threw a tantrum at

some limit I set. Exasperated by her rage, I initially tried

dealing with it by saying, “I can understand why you’re

angry, Susan, but. …” “DON’T UNDERSTAND!” she

yelled, at the top of her lungs. It became immediately clear

to me that she needed someone to come up against, to fight,

and that my “empathic” stance only made her feel she had

to give up her honest feelings or else hate herself for

torturing a loving person. It may also have been true that

even at two, she could sense the reaction formation in my

effort to stay reasonable and supportive when she was giving

me such a hard time, and that in some primitive way she

was insisting that I be more honest with myself.

Specific Boundaries and Their Vicissitudes

The frame may vary depending on whether the therapy

is more exploratory or supportive. Its parameters may also

be somewhat different for different patients, depending on a

therapist’s degree of realistic flexibility and understanding of

each person’s unique psychology. For example, I have let

some very conscientious clients who ran into a sudden

financial problem have a reduced fee or owe me money for

a period of time, but I would not be so accommodating with

anyone who had tended to act out around the fee or who

had borderline features or whose history suggested some

masochistic tendencies (for the rationale on holding the line

with borderline and self-defeating clients, respectively, see

the

relevant

sections

in Psychoanalytic Diagnosis

[McWilliams, 1994]). Some therapists are much more

comfortable having consistent policies across their client

population, and it is certainly easier to remember and

explain one’s basic ground rules if they do not change.

Again, boundaries are as important for the therapist’s well-

being as the patient’s, and it is never a good idea for a

therapist to make an arrangement about which he or she has

misgivings, no matter how reasonable it seems to be from

the client’s perspective.

Privacy and Inviolability

Patients have the right to be the center of the therapist’s

attention for the entire session. They should also be able to

count on not being interrupted during their scheduled

appointment. It may once have made sense for some

clinicians to take telephone calls during sessions, but in these

days of answering machines, voice mail, and nonring phone

options, interruptions may be avoided almost completely. An

aspect of the confidentiality to which the patient is entitled is

a soundproof setting or at least a therapist’s best efforts to

reduce the possibility that the therapeutic conversation will

be overheard. Other people in the building should be told—

the easiest method is a “Do Not Disturb” sign—not to knock

on the door during sessions and not to make noise that may

penetrate the office walls and distract the therapist and

client. Sound machines in waiting rooms may help with

basic privacy. The therapist’s regular and cellular phones

should have the ring off, with calls taken by voice mail.

Although it is up to clients whether to take calls that come in

on their own mobile phones, many therapists ask patients to

consider turning their own phone off so that the treatment

hour will not be interrupted.

On the rare occasions when the practitioner is dealing

with a professional or personal problem dire enough to

warrant interrupting a session, the patient should be

informed at the beginning of the hour, with an apology, that

because of highly unusual circumstances, today the therapist

has to leave the phone or the beeper on. Whatever time is

taken from the person’s session for dealing with such an

emergency should be made up as soon as possible. I have

found clients very generous about exceptional circumstances

like this (in fact, they enjoy the role reversal involved in

taking care of the therapist in a small way), as long as they

have experienced enough consistency in the protection of

their privacy to know that the therapist is asking for a

singular deviation from the norm.

Practitioners differ in the ways they ensure that they are

not distracted during treatment hours. Some focus their

attention by taking notes. Others find note taking during

sessions diversionary (Freud recommended against it on the

grounds that it interfered with the analyst’s primary process

thought and sensory receptiveness) and therefore write

summaries between appointments rather than in the

presence of the client. Some drink coffee, and there are

probably a few who still smoke, whereas others feel strongly

that the therapist should relinquish all “oral supplies” during

a treatment hour. I sip herbal tea all day and reload my cup

between sessions. So far, none of my patients has felt that

my tea drinking interferes with my capacity to listen, and

neither do I.

Occasionally, privacy issues create challenging dilemmas.

For example, a man comes for treatment, and during the

initial interview the therapist realizes that he is a friend of,

and has a complex and somewhat competitive relationship

with, a current patient who has troubling issues about sibling

rivalry. Although the two men socialize frequently, the

prospective client does not know that his friend is seeing a

therapist—let alone this therapist. The clinician realizes it

would be a mistake to take this man into treatment because

if the current patient learns about the arrangement, he will

feel betrayed. Given the simultaneous demands on therapists

to be honest and to protect confidentiality, how can we

explain decisions that are based on confidential information?

Without an explanation, the prospective client is likely to feel

personally rejected. Probably the best one can do is to say,

“I’m very sorry to introduce a sudden complication, but I’ve

realized as we talked that I have some personal connections

I can’t disclose that make it a bad idea for me to take you as

a patient. I’m really sorry; I think I would enjoy working

with you. Let me think about who might not have this

conflict who would be a good match for you.”

A special case of threats to clinical privacy and the

principle of the patient’s inviolability concerns requests for

information from parties outside the treatment. While I

respect the reasons that insurance companies or disability

evaluators or adoption agencies or police or attorneys may

want access to privileged information, the therapist’s job is

to protect the client’s privacy as scrupulously as possible

within the law and to insist that the means used by these

professionals to achieve their ends are compatible with the

protection of the therapy.

2

Wherever possible, the therapist

should decline such requests, even in the face of being urged

by the client to cooperate. Although there are too many

conceivable scenarios of intrusion to cover in an

introductory book, I want to make one critical point: When

asked by outsiders—even by licensing boards or

professional bodies—for confidential information, before

doing anything else, the therapist should consult with an

attorney experienced in mental health law, an increasingly

complex specialization (see

Chapter 12)

. State associations

in the various professions usually have lists of lawyers with

this expertise. Because there are often legitimate ways to

protect one’s patients and oneself that therapists have no

reason to know about until they are in a potentially

compromising situation, a legal consult is well worth the

expense.

I should say a few words, however, about a common

demand on therapists from attorneys. Lawyers are like

therapists in that to whatever extent is legally possible, they

put their clients’ interests above everything else. Hence, they

frequently ask clinicians to testify on behalf of their clients in

disability proceedings and other legal evaluations. To an

attorney, it is a simple matter: Who could know the person

better, and more sympathetically, than the therapist? From

the viewpoint of legal counsel, using the client’s therapist

also requires less time and expense than hiring an outside

expert. But when one testifies on a patient’s behalf, one

corrupts the treatment. Leaving the role of professional

trying to understand and convey understanding for the role

of advocate or rescuer can have numerous grave, unintended

consequences. For American psychologists, it may be

effective to imform an insistent attorney, in a tone of regret,

that the ethics code of the American Psychological

Association stipulates that one may not perform the dual

roles of therapist and witness.

As stated previously, clients who know that the therapist

will be making a report on them cannot be expected to

speak

perfectly

freely;

they

will

consciously

or

unconsciously show their best side and often minimize the

very issues the therapist was originally employed to

address

.3

Most practitioners intuitively sense this and shrink

from the prospect of writing statements or appearing in court

on their clients’ behalf, but it can be hard to resist an

attorney’s pressure. In such situations, experienced

therapists have learned to take advantage of the fact that

legally, there is no such thing as partial confidentiality; any

decision to waive confidential privilege requires the therapist

to write honest reports and to respond candidly to all

queries from judges and opposing counsel. Persistent

attorneys can usually be dissuaded by comments such as:

“You don’t want me to do that. I not only know a

lot of positive, exculpating things about our mutual

client, but I also have some clinical information that will

cast a pretty unflattering light on him [or her]. If I

testify [or write a statement], I will have to say things

that, believe me, you don’t want in the legal record. I

recommend that you hire a forensic psychologist or

psychiatrist to do an independent evaluation. The court

will regard the testimony of a personal therapist as

biased and therefore suspect anyway.”

The fact that such testimony will wreck the

psychotherapy is not something of particular salience to an

attorney, nor is the fact that the ethical codes of most

psychotherapy professions prohibit forensic activities by

practitioners untrained in forensics. But the fact that the

psychotherapist’s participation might reduce the chances of

a positive legal outcome will get a lawyer’s attention.

To the client, who may be pleading for the therapist to go

to bat in this way, one has to insist that any involvement with

agendas other than trying to understand and help in strictly

psychological ways will compromise the therapy. One can

also point out to the client that evaluating bodies tend to

regard a devoted, personally hired professional as biased and

therefore will discount or discredit the clinician’s

contribution; hence, the therapist is in a less influential

position than a presumably neutral professional (a reality

that may surprise patients with idealizing transferences, who

ascribe indiscriminate power to the therapist). Such a stance

leaves the therapist free to assist the patient with feelings and

fantasies about being evaluated psychologically for legal

purposes by a stranger. In my own experience, after the

client has expressed anger over the frustration of the normal

wish to be rescued, he or she frequently becomes aware of

contrasting feelings of relief and gratitude that the therapist

is protecting the boundaries of the treatment.

One final recommendation for the therapist confronted

with a request to release confidential records on a client or

to become involved in a legal matter, it is politic to treat the

inquiring entity as well-intentioned, and then to temporize. It

may protect both the patient and the tenor of the treatment

to put the onus of not cooperating on someone else. Bryant

Welch (2003) advises being warm and cordial while saying

something along the lines Of “I’d love to be of help, but let

me check this out in terms of my state law and professional

ethics first; I may have a conflict of interest here.” Buying

time to get one’s own legal consult or advice from officials

of one’s local professional association can be crucial in these

situations.

Time

The convention in analytic psychotherapy has been for

the “hour” to be forty-five or fifty minutes long, so that the

therapist can use the remaining ten or fifteen minutes to

write some notes, stretch, use the bathroom, return phone

calls, and make the emotional transition from the previous

patient to the next one (see Greenson, 1974). Adequate

space between sessions also reduces the probability that

clients will run into each other coming and going, an

experience that many find awkward or disturbing. Although

the forty-five-or fifty-minute session works quite well, there

is nothing sacred about it. Some experienced therapists (e.g.,

Hammer, 1990) have suggested that longer sessions—a full

hour or an hour and a quarter—are better for people with

obsessional defenses, because such patients take a long time

to get into their feelings. Others (e.g., Putnam, 1989) have

suggested that for abreactive sessions with dissociative and

traumatized patients, an hour and a half or more might be

scheduled to accommodate the processes of approaching the

traumatic material, experiencing the feelings, and reflecting

on what happened. Some therapists who work with couples

like to see them for a double-length session so that each

partner feels there is enough individual air time and so that

the therapist has sufficient opportunity to feel out the

dynamic between the two in addition to noting their

individual psychological operations.

I ordinarily see individual people for forty-five-minute

sessions. I used to see some patients, especially those who

commuted a long way to get to me, for a double session: an

hour and a half. According to the clients involved, it worked

satisfactorily, though I noticed that psychotherapy proceeds

to some degree according to Parkinson’s Law (work

expands to fill the time available). It seems that if one has an

hour, the important material tends to appear in the last ten

minutes, and if one has two hours, it also tends to appear in

the last ten minutes. In Russia, professionals who want to

get psychoanalytic training despite the dearth of analysts in

their country have been allowed by the International

Psychoanalytic Association to have “shuttle analysis,”

whereby instead of going to a local person four times a

week, they fly once a month to a foreign city for an

extended weekend and see their analyst three or four hours

a day for three or four days in a row.

Interestingly, some patients regularly come five or ten or

twenty minutes late no matter when the session is

scheduled, how long it is set up to go, or how earnestly and

accurately the clinician tries to make sense of this behavior.

It is as if they are trying to titrate the amount of exposure to

the therapist and keep it to a tolerable level. I find that

interpretations, even if accepted, do nothing for this

phenomenon; the only thing that influences it is the long,

slow assimilation of the experience of the therapist’s

trustworthiness.

The intended moral of these observations is that highly

motivated people can adapt to many different time

arrangements, and people who are frightened of therapy will

find ways to resist whatever accommodations are made. It

follows that practitioners with control over their time should

set their schedules up with primary concern for their own

convenience. When my children were nursing infants, I

scheduled forty-five-minute appointments back to back

instead of with fifteen-minute intermissions and then took at

least an hour-long break after three sessions in a row. Thus I

could be gone from the baby for two and a quarter hours

rather than three. (Three, as they each unambiguously let

me know, comprised more time than they were willing to go

without a meal.)

The same softheartedness that impels many therapists to

make other exceptions for their clients affects their

scheduling. Many of us end up extending ourselves too

much, seeing clients on weekends or at some ungodly early-

morning hour or too late in the evening. And when someone

asks for an extra session, it is all too common for therapists

to stretch themselves as far as possible to fit the patient in. It

is my impression that this tendency is found in women more

than in men (probably because of dynamics that are also at

play in women’s greater willingness to work for lower fees;

see Liss-Levinson, 1990). My colleague Elinor Bashe (1989)

did a doctoral dissertation on pregnancy in the therapist, in

which she conducted intensive interviews with ten women

who had gone through at least one pregnancy while treating

patients. One of her serendipitous findings was that almost

all of her subjects volunteered that once they were doing so

for the baby rather than for their own “selfish” purposes,

they found it much easier to set limits on the times they

were willing to be available. And, more important, they

learned that their patients simply adapted to their limitations.

“I wish I’d known that ten years earlier,” was a common

refrain. Considering that control over one’s time is one of

the most attractive aspects of being a therapist, it is a shame

to let our patients’ predilections control us more than

necessary—to our own disadvantage and not to their

ultimate benefit.

Therapists also differ on how promptly they terminate a

session. Some people are so aware of their need for the free

interval, and hence so resentful of running overtime, that

they end each meeting like clockwork. I have never been

comfortable being that rigid about time; one of the reasons I

work a forty-five-minute rather than a fifty-minute hour is

that it gives me a bit of latitude in bringing the session to a

close. When I have an initial interview with a prospective

patient, I explain that I schedule forty-five-minute sessions

and will usually end them right on time, but I add that

sometimes, if we are in the middle of something compelling,

we may find ourselves going a couple of minutes overtime.

Patients seem to appreciate this, and I feel more natural in

handling the end of each meeting that way. Still, I have to

think about it when I notice that I am running over a lot with

a particular patient; there is typically some very interesting

dynamic that the person and I are enacting that needs to be

converted into words and addressed directly.

I occasionally have a client who likes to keep track of the

time and end the meeting before I announce that the session

is over. Some like to have a clock in view; others

deliberately avoid watching the time because they want to

sink into a sense of timelessness as they free associate.

Whatever people’s responses to the time arrangements, it is

always valuable to investigate their reactions to them. Again,

in situations in which there is no prevailing institutional rule,

the professional judgment and personal preferences of the

therapist should dictate time conventions, because most

clients will manage in their individual ways with whatever

parameters are set, either accepting them graciously or

resenting them no matter how generous they are.

I should say a few words about getting the client out the

door, something I have observed to be quite an art, and one

not typically taught in training programs. Everyone who has

practiced for any length of time has encountered patients

who seem to hate to separate, at least not at the initiative of

another person, at the end of the session. Some pick the last

five minutes to drop an informational bomb or break

suddenly into emotion so intense and moving that the

therapist feels like a boor even to imagine interrupting the

outpouring. Some wait until the clinician announces the end

of the session and only then remember that they have to talk

about a scheduling problem or a friend who needs a referral.

Others take an inordinate amount of time looking for their

checkbook, then searching for their pen, then trying to

remember the date, then ploddingly writing out a check,

while the therapist stands around awkwardly waiting for the

money and hoping to get to the bathroom.

As soon as a pattern of procrastination becomes evident, it

is important for the therapist to enforce the time boundary.

There are some relatively graceful ways of doing this. With

the emotionally undone patient, I have learned to say, “I’m

very sorry to interrupt you while you’re in the middle of so

many powerful feelings, but we do have to end. If you’d like

to sit for a while in the waiting room composing yourself, so

that you don’t have to leave here feeling ragged, please take

as much time as you need.” With the person who

laboriously writes the check while I shift awkwardly from

one foot to the other, I have become good at saying, “I’ve

noticed it takes some extra time for you to write out a check

here, and I often have a few things to do between sessions. I

don’t want to stop our work earlier to make time for it, so

how about making it out before you come?” I have also

learned that with patients who tend to cling at the end of the

session, it helps for me to stand up, walk to the door, and

open it for them, while saying something in a warm tone

about the next session—for example, “That felt like a heavy

session today. I’ll look forward to talking more on

Tuesday.”

If, despite these efforts at tact and consideration, someone

insists on seeing me as rude and insensitive, there has

probably been a rude, insensitive authority in that person’s

life for whom I need to be used as a surrogate in the service

of the patient’s growth. In other words, the worst that can

happen is that the client will have the therapeutic

opportunity to tell me off. Expressing anger at limits can be

a highly therapeutic experience for someone whose earlier

caregivers

could

not

receive

criticism

without

counterattacking or withdrawing. On the plus side, most

patients eventually appreciate the chance to identify with

someone who takes care of business in a kind but self-

regarding way. “Something I’ve learned from you,” one of

my clients remarked after several years of analysis, “is that

you just get things done. You take care of yourself. I’m

trying to be more like that.”

With limit-setting interventions, sometimes the patient

simply defers to the therapist’s wishes, and sometimes he or

she has a reaction that illuminates important and previously

invisible dynamics. Some people are insensitive to

boundaries such as time for relatively straightforward

reasons—for instance, because no one has ever asked them

to observe them, or because their previous therapist was

casual about limits, or because in their ethnic group it is

polite to linger and show reluctance to part. Others manifest

a resistance to the ending of the session that is pregnant with

emotional meaning, often including shame about dependent

feelings, or anger about having to submit to someone else’s

authority, or even—in the case of dissociative patients who

lose time—genuine surprise that the session is over.

Typically, one has to enforce a limit before the behavior that

prompted the limit can be examined. It is a common mistake

of newer therapists to hope that some interpretation will

influence the patient to be more cooperative without the

need to set an explicit limit. My clinical experience has

consistently supported the original Freudian notion that

people act out what they cannot remember or what they

cannot allow themselves to feel. It follows that as long as

people are able to enact a dynamic (in this case, most

frequently a disavowed dependency or a compulsion to be in

control), they do not have to think about why they

persistently behave in a particular way. When there are no

negative consequences for their behavior, interpretations just

roll off them.

Money

Therapists who shift from an agency setting to one in

which they set and collect the fee are often unprepared for

the multitude of issues around money that arise in both

themselves and their patients. People who can talk with no

embarrassment about their kinkiest sexual practices are

often completely tongue-tied when it comes to negotiating

financial matters. One of Freud’s more astute observations

was that it is helpful for patients when their therapists treat

money as a realistic aspect of life rather than a dirty secret

(see also Dimen, 1994). Again, the depressive tendencies

characteristic of many therapists may make it hard for them

to be matter-of-fact about asking to be paid. Beginning

therapists in particular often feel they have no right to charge

a fee that gives what they see as the misleading impression

that they know what they are doing. The first thing a newer

therapist has to do with respect to the fee is to remember

that psychotherapy is the way he or she makes a living, that

it is an honorable and highly disciplined way to do so, that it

requires extensive training, and that it is a lot more valuable

than serving fast food—even if it initially feels like “just

sitting there trying to understand.” In contemporary Western

cultures, respectful listening is rare enough to justify a

decent remuneration; we tend to undervalue activities that

are receptive rather than based on doing, producing,

manufacturing, achieving, and so on.

As many practitioners have noted, money is a critical

aspect of therapy. It is the means by which the two

participants have a kind of moral equality, a genuine

reciprocity. The therapist takes care of the patient

emotionally; the patient takes care of the therapist

financially. Because the therapist is getting paid by the

patient, there is no other way in which the patient is

expected to take care of the therapist. When the therapist

accepts a given fee, the message is that this amount of

money will be considered an even exchange for his or her

professional services. Not collecting a fee damages this

straightforward equivalence, creating an imbalance in the

dyad whereby the patient is essentially being exploitive.

Collecting anything in addition to a fee (stock tips, expensive

gifts, special services) tips the scales of the relationship in

the opposite direction: The therapist is being exploitive.

Collecting goods or services instead of a fee has been found

to create many problems that a simple monetary

arrangement

avoids;

consequently,

the

American

Psychological

Association

has

considered

barter

arrangements to be questionably ethical.

Some years ago I read about research revealing that the

fees of physicians are completely uncorrelated with their

seniority or level of skill or professional reputation. I suspect

the same thing is true for therapists’ fees. Some people fresh

out of training charge literally twice what I do, and some

practitioners with more experience than I have charge a

lower fee. Kernberg (1987) has judiciously recommended

that one set the fee not at the highest level the market will

bear, for that smacks of arrogance and greed and invites

patients to believe the therapist can perform miracles, but

that one also not set it at the low end of standard rates in

one’s community, a practice that many patients will interpret

as meaning that the practitioner feels that what is being

offered has little value. Realistically, one’s colleagues will

resent a therapist who sets a fee well above the prevailing

scale, because they are affronted when others act as if they

are worth such disproportionate amounts. At the same time,

they will resent a practitioner who routinely charges much

less than the going rate, because low fees contribute to the

general devaluation of psychotherapy—an outcome that

managed care companies do not need extra help to

accomplish.

Also realistically, one’s fee should adequately contribute

to supporting one’s family and should reflect something

about one’s expenses. The home office of a solo practitioner

involves virtually no overhead, while a consulting room in

the city’s high-rent district, especially if secretarial help is

part of the office package, is extremely costly. Patients to

whom it matters to be seen by a Park Avenue therapist can

expect to pay for the privilege. Clinicians without children

will be able to have more flexibility about their fee than

those who have three kids to put through college. Therapists

typically have considerable ongoing expenses for continuing

education, supervision, and personal therapy; their income

must also compensate for their numerous unremunerated

hours spent in activities such as keeping records and writing

reports.

Having defended the practice of earning a decent wage, I

would also like to affirm the value of seeing some clients at a

lower fee. For many therapists, a large part of their identity

as mental health professionals includes a wish to reach out

to impoverished and underserved populations. These days,

with mental health agencies grievously overburdened,

sometimes the only option for real psychotherapy that a

disadvantaged person has is a private practitioner with some

low-fee time slots. One way to balance one’s altruistic ideals

with the need to earn a living is to find a way to earn good

money in one role in order to underwrite the other role. Not

only will this provide adequate financial resources and less

reason for resentment, but in addition, poorer clients who

know that their therapist has other sources of income may

be spared unnecessary guilt. One of my former students, a

Latino who grew up in a desperately indigent family, spends

part of his week consulting for a hefty fee to a corporation

about issues of diversity and the other part treating the urban

poor for virtually nothing.

Many experienced therapists have asserted that offers of

free treatment, at least by an individual practitioner, are

unwise on many counts and can feel unconsciously

demeaning to the patient. I once regarded this argument as a

rationalization for greed, and it can certainly function as

such, but I have also come to respect its validity. Some

agencies, such as college counseling centers funded by

tuition payments, provide “free” treatment without many

problematic side effects, though even in such settings, staff

members often complain of attitudes of entitlement that

complicate their efforts to do effective psychotherapy. There

is a dignity for the recipient of charitable services in making

a reciprocal contribution, even if it is only a pittance. When I

have seen clients for very little, I have found myself enjoying

the extra few dollars and feeling less out of sorts during the

rough spots in treatment than I would have if I were working

gratis. It also enriched the therapy to involve money

transactions, because a lot “goes on” around the fee. Just

one memorable example: A male colleague of mine treating

a woman who makes a marginal living as a lap dancer had a

lot of material to work with when his client started paying

him with crumpled, damp, one-dollar bills that she peeled

one at a time off a large wad of paper money.

Another consideration concerns therapists with a strong

desire to do analysis whenever possible, or at least to see

clients more than once a week, a preference that

characterizes most practitioners trained in analytic institutes.

Joan Erle (1993) has written about how patients’ grandiose

fantasies of being “special” may be reinforced if they

perceive a therapist as having given them a lower fee than is

usually charged, and yet it is an important part of the

identity and self-esteem of many psychodynamic therapists

to want to do more intensive work. For that reason, they are

often happy to charge less per hour to people who come

multiple times a week. Erle recommends that such

practitioners state their fee as a range, with the explanation

that they prefer to work more intensively and expect to use

the lower part of the range to accommodate people who

want to come more than once weekly or who are good

candidates for more intensive exploratory work. As early as

1955, Glover noted that analysts’ legitimate economic

motives are counterbalanced by a desire to practice

psychoanalysis

rather

than

psychotherapy.

He

recommended that a “guiding rule” with potential

analysands should be “never to insist on a fee that is likely to

be burdensome to the patient” (p. 22).

Experienced therapists would add, however, that care

should be taken in adjusting the fee when the client already

in treatment wants to increase the frequency of sessions. It

is better, assuming that the patient is paying out of pocket or

that any third-party coverage allows this, to keep the regular

fee for the existing appointment and to charge a significantly

reduced fee for the session being added. This practice

applies especially to patients with borderline and narcissistic

tendencies. Many clients have considerable unconscious

ambivalence about greater intensity and may change their

mind or act out, under the sway of the part of their

personality that fears increased attachment. It happens quite

frequently that someone whose fee has been reduced across

the board to accommodate another weekly session decides

to cut back again and assumes that he or she will keep the

lower fee, leaving the therapist feeling cheated and

struggling with a vague sense of awkwardness about raising

the issue. If insurance arrangements do not permit different

prices for different sessions the best way to avoid this

enactment is for the therapist to explain, when the patient

wants more frequent meetings and asks for a break on the

price, that he or she is willing to charge a set amount less

per session for clients coming more than once a week,

because it is more satisfying and productive to meet more

often, but that if for any reason the person goes back to the

lower frequency or begins missing the additional meeting,

the fee will revert to the original amount.

When a client begins to be unreliable about payment and

fails to bring the issue up, the therapist tends to feel

uncomfortable and frustrated. When I was first practicing, I

tried to find relevant, interpretable material in the

associations of someone who had stopped paying, in the

hope that the interpretation would open up the question of

why this was happening and motivate the person to meet his

or her financial obligation. I found that even when I made

what I thought were brilliant connections that the patient

acknowledged as accurate, there would seldom be a change

in behavior. Again, Freud’s insight applies: When something

is being acted out, it is not analyzable; talking about its

meaning does not foster insight and growth. As learning

theorists would point out, as long as a behavior is being

reinforced or is not costing anything, there is no incentive to

behave differently. Stanley Moldawsky, my supervisor at the

time of my earliest struggle with a deadbeat client, advised

me to figure out my limit (in terms of either the length of

time I was willing to wait after billing or the amount I was

willing to carry as a debt) and state it. I was amazed that

when I did, the patient, without comment, simply paid me.

Only months later did we talk productively about what had

been going on at that time. (I think his self-respect would

have suffered if he had had to endure simultaneously both

the disappointment of having to pay and the mortification of

talking about it.) Since then, I have become better at saying,

with a smile, “Hey. You haven’t paid me lately, and I could

use the money. When can I expect it?”

The depressive dynamics that impel so many therapists

toward generosity can work against them financially. One of

my colleagues says she always charges her full fee “because

I might as well start there, since I always end up lowering

it.” The tendency for therapists to feel automatic credulity

and sympathy when hearing another person’s bad fortune

can also make them victims of patients with notably

ungenerous psychologies. I cannot count how many of my

fellow therapists I have heard lamenting the financial

concessions they made in response to an earnest description

of penury, only to find later that the client has bought a

Jaguar or is planning a vacation in Tahiti. Individuals who

have trouble managing money—and lately, therapists seem

to be seeing more and more people at all socioeconomic

levels who are deeply in debt—will be glad to take

advantage of a therapist’s willingness to underwrite their

self-defeating habits by reducing the fee or “carrying” them

for a while. Not only is it not in the therapist’s interest to

promote this accommodation, it is not in the client’s interest,

either.

What about the question of raising one’s rates? After

working with someone for months or years, a therapist may

notice that the charge per session has fallen below what is

customarily charged locally. Or, after treating someone long

enough to have a good sense of the client’s finances, the

therapist may realize that he or she is resenting having

accepted a low fee based on the client’s initial claim of

poverty, which turns out to be questionable. Or, because of

the success of the treatment, the patient’s income and

money management have improved enough to warrant

paying a standard rate. When I have raised my fee, I have

encountered the whole gamut of reactions, from “How can

you be so greedy?!” to “Okay” to “Of course” to “I thought

you’d never ask—I’ve been feeling guilty about paying you

so little.” It is always illuminating to explore the patient’s

experience of this critical aspect of the professional

relationship.

Therapists differ as to how they handle asking for raises.

Some simply announce an increase in their fee and let the

chips fall. Some feel strongly that whatever charge was

originally negotiated should remain the same throughout the

treatment; to them, it is a matter of principle not to change

the rules in the middle of the game. Some, taking seriously

the fact that the client is their employer, present a rationale

for a fee increase and ask their “boss” to consider giving

them a raise. Of course, therapists who do it this way are

taking their chances on a negative response, but if one is

genuinely willing to be refused, this is probably the approach

most consistent with the mutuality and reciprocity toward

which we aim in psychoanalytic work. Ann Appelbaum

(personal communication, January 3, 2002) tells me that she

once said to a patient, “I’d like you to consider giving me a

raise so I won’t be embarrassed around my colleagues by

having a fee that’s so out of line with the going rate. I’d be

grateful if you’d give it some thought and let me know if

you’re willing to do that.” Somewhat to her surprise, the

patient came back the next session with the announcement

that she had decided against it; she did not think her

employee deserved the raise. “Actually, I was delighted,”

Appelbaum told me, “because it represented extraordinary

progress for her to be able to criticize me and assert herself

like that.”

I had a similar experience once with a patient who denied

me permission to publish a description of her treatment. My

disappointment in her refusal was more than compensated

by my appreciation of the fact that growing up, she had

always sacrificed her own needs to her father’s narcissism,

whereas now, she was insisting that her wishes take

preference over the narcissistic agenda of an authority

figure. I would have liked to use her material, but I liked

even more seeing the evidence that she had made significant

changes in her way of negotiating with others. Anecdotes

like these illustrate another interesting feature of transactions

around boundaries: Sometimes the limit setting goes in the

opposite direction. When patients set reasonable limits on

therapists, both parties can frequently see just how much

progress has been made. Evidence of the identification of

the client with the clinician’s comfort in being clear about

what is and is not okay can be so moving to the therapist

that it trumps less powerful gratifications, such as getting a

higher fee or writing about a fascinating case.

Finally, a tip for practitioners working in the United States

with clients who use private insurance: Wherever possible,

the therapist should insist that they pay up front, submit the

bills themselves to the insurance company, and collect the

reimbursements. For those who plead poverty and ask the

therapist to accept a copayment with reimbursement later,

their financial problem should be addressed in some other

way (e.g., by suggesting that therapy begin once they have

saved up enough to cover the first two months, after which

reimbursements should come regularly). There can be

serious negative consequences to accepting the copay and

waiting for the rest of what is owed. For one thing, this

arrangement contributes to unrealistic ideas about health

care expenses by engendering in patients the habit of

thinking that the therapy costs only the out-of-pocket

amount. More relevant to the clinician’s needs, if the patient

is in charge of submitting, he or she can neglect to do so,

especially in states of unconscious hostility, leaving the

therapist in the unenviable position of nag. Even worse, most

of us who have made such a deal have had at least one client

who sent in the bills, received the reimbursement, and then

spent it, evidently oblivious to the legal implications of

committing

insurance

fraud

or

the

interpersonal

consequences of stealing from the therapist.

If the therapist is in charge of submitting, he or she may

end up spending precious professional time dealing with all

the errors and delays typical of third-party payors, who have

an economic interest in stalling while their resources earn

income, and who consequently have an extraordinary talent

for losing bills, misplacing records, quibbling over

technicalities of submission, and so on. Because the

therapist’s free time consists of short periods between

sessions, being put on hold for fifteen minutes by an

insurance company employee can make it impossible to

resolve a problem over billing and reimbursement. I

recommend that therapists say explicitly to clients that they

prefer for the clients to deal with insurers because they

dislike sacrificing professional time to fight with bureaucrats.

I tell my patients, “Better you than me!”

Cancellations

Time is precious; it may be the only nonrenewable

resource we have. Psychodynamic therapists have

traditionally found ways to insist on the value of their time

and to hold patients accountable for their own relationship to

it. Respecting the finitude of time is consistent with

psychoanalytic attention to other painful truths, such as

mortality, the ubiquity of conflict, the limits of personal

power, and the unattainability of perfection. Perhaps more

salient at an emotional level, wasting time, losing productive

hours, can cause resentment in a therapist that undermines

his or her commitment to a patient. In addition to whatever

justifications one has for a policy of making the client

responsible for professional time lost, it is important to set up

one’s working arrangements such that one avoids the

emotional burden of resentment. Having some kind of

negative consequence for missing a session also exerts a

counterforce to the resistances that some clients express by

absenteeism.

Freud (1913) said he had learned to explain to patients

that he was “leasing” them certain specific hours during the

week, emphasizing that they were responsible to pay for

them whether or not they came to every one—much as one

would pay for all the classes in an academic course whether

or not one cut some of them. This made sense in a time

when an “analysis” lasted between a few weeks and a year.

Many contemporary therapists find Freud’s practice too

rigid, preferring to ask their clients to give them at least

twenty-four hours’ notice if they find they must miss a

session; with a day’s advance knowledge, one can plan to

use the free hour productively. Other practitioners have a

policy of charging for a canceled session only when it

cannot be rescheduled. Some of my colleagues charge half

the fee for a missed appointment. In contrast, a few are even

more exacting than Freud, insisting that their patients

schedule vacations to coincide with their time off or else pay

for the sessions they miss. This arrangement may be

defensible for psychoanalysis proper, because an analysand

seen four or five hours a week contributes a sizable portion

of the analyst’s income.

4

Agencies often have no requirement that clients pay for

missed sessions, an omission that may account for the high

number of cancellations and no-shows in counseling centers

and clinics, and an omission that also may significantly

reduce a clinician’s power to get patients to examine

avoidant behavior. The absence of a cancellation policy in

many institutions reflects the fact that third-party payors

understandably balk at covering services not rendered. Most

private therapists have explicit penalties for cancellations,

however, especially last-minute ones (which may entail

giving a client one bill to submit for insurance

reimbursement and an additional one for canceled

meetings). The fact that a client’s insurance company will

not pay for unused hours may provide additional motivation

for the person to push past resistances and come to

treatment.

Again, the details of such policies depend partly on the

practitioner’s specific situation. Because I have a home

office, cancellations are not burdensome to me; I can always

use the time constructively. And because my fees are

adequate and my overhead is minimal, I can afford some

flexibility about missed sessions. My policy, therefore, is

that I do not typically charge for cancellations, though I try

to reschedule if possible. On the other hand, I do charge

when a patient simply does not show up, because in that

situation I am sitting in the office, waiting, thinking about the

patient, unable to use the time in another way. There are

some clients with whom I am more demanding: When

agreeing to work with someone with notable psychopathic

tendencies, I insist from the beginning on payment for all

sessions, whether the person comes or not (see

Psychoanalytic Diagnosis [McWilliams, 1994] for the

rationale). And irrespective of their individual psychologies,

with clients who cancel so often that I feel the treatment is

compromised, I engage the patient in a problem-solving

discussion about the issue, and we negotiate together a

specific policy that will promote the person’s attendance.

One reason I deviated from the more common practice of

requiring payment in the absence of adequate notice

regardless of “extenuating circumstances” was that I slowly

realized, when I did have such a cancellation policy, that I

had “borrowed” it from supervisors without thinking through

whether my heart was really in it. It worked for my mentors

because it served their individual needs, but it was not

serving mine. For one thing, I encountered a number of

patients with whom haggling over whether my policy was

fair did not seem to be advancing the therapeutic process. In

this culture, many find this kind of rule self-serving and

authoritarian.

5

For another, I met people who told me they

had become estranged, overtly or in the privacy of their

feelings, from a prior therapist because of having been

charged for an appointment when they had been taken ill

suddenly or were stuck in an unforeseeable traffic jam.

They had experienced the enforcement of the policy as a

vote of no confidence, an implied suspicion that they were

not all that sick or were exaggerating the traffic problem. It

did not feel worth it to me to hold to a principle at the price

of damaging the working alliance. Now that I am

comfortable with the policy I have, I implement it without

conflict.

For the description of a similar professional evolution,

consider the following comments by Kim Chernin (1995)

about her own idiosyncratic cancellation policy:

My clients and I devised a flexible policy of cancellations, with a

certain number of uncharged cancellations (usually three in a year),

easygoing substitutions, (whenever possible in the same week), paid

cancellations (for more than three in a year, when these did not prove to

be rearrangeable). There were also exceptions to these categories

(emergencies, illness, traffic accidents), I leaving it to the client to

determine into which category the cancellation fell. … No one, in the

years since we evolved this policy, has taken advantage of this flexible

arrangement, probably because it had been worked out with an articulate

awareness of the clients’ need not to pay for sessions they were unable to

attend, [and of] my acknowledged need of regularity in the earning of my

living. (p. 158)

I have gone into detail about my own solutions not to

recommend them to others so much as to illustrate the

diversity in business practices among professionals. A

colleague who read the foregoing section called my attention

to the fact that my attitude toward money is markedly more

casual than my attitude about time, an observation that

immediately rang true. I am not the only breadwinner in my

family, and my practice income has always been

supplemented by fees for teaching, two factors that have

affected my cancellation policies. I should therefore stress

that anger and resentment when one’s expected salary is

unexpectedly diminished is a natural reaction, and in itself a

legitimate reason for enforcing an agreement that clients pay

for sessions canceled without adequate notice. Especially

when someone explains that his or her job demands conflict

with a scheduled appointment, it is clear that one of the two

therapy partners has to take a loss, and it is not the therapist

who is instigating the rupture in the routine.

Availability

Like questions of money and time, the amount of

personal availability a therapist may reasonably extend to a

client depends on the specific needs of the patient and the

personal preferences and circumstances of the therapist. In

agency practice, there are often regulations protecting

therapists from dealing with patients outside scheduled

working hours; for example, it is against the rules of some

organizations for an employee to give out his or her home

phone number. In an emergency, a client is expected to call

a designated service. As a consequence, just as with the

issue of money, many practitioners do not face the question

of the boundaries of their availability until they practice

independently.

With some clients, a limit to the therapist’s availability

never needs to be specified because they naturally establish

it themselves: They respect the professional’s privacy and

need for personal space and hence telephone or e-mail only

around scheduling issues. Others can seem insatiable, calling

whenever they are upset, asking for advice, treating the

therapist as a bottomless source of emotional supplies. It can

be hard to set limits on such patients, especially when their

pain is palpable and they experience limits as an attack.

Nonetheless, it is critical to do so. If the therapist has strong

feelings of not wanting to be intruded on, he or she must say

so and talk with the patient about what resources are

available between sessions if the person becomes

overwhelmed. For example, “I’m sorry to say that I feel

very strongly about my free time, and I don’t take

professional phone calls at home. I fully understand,

however, that you may need to reach out for help, so let’s

talk about what your options are.” These options may

include, among other things, calling hotline or emergency-

service numbers, writing things down to bring to the next

appointment, talking with a friend, meditating, doing

relaxation exercises, or even calling the therapist’s voice

mail. Many clients have told me that it grounds them in

some unspecifiable but deeply comforting way to hear me

on tape (perhaps this widely reported clinical phenomenon is

related to the discovery [DeCasper & Fifer, 1980; DeCasper

& Spence, 1986] that infants discriminate their mother’s

voice, and respond by calming, even in utero).

If the therapist feels some personal flexibility on the issue,

a negotiation may be possible. For example, “I’m realizing

that we’re spending a lot of time on the phone together, and

we need to figure out some plan to reduce that. I don’t have

a lot of extra time to give, and I’m not always available,

either. Plus, we can’t get much of value done in the few

minutes I can typically spare. Let’s talk about other ways

you can try to get through the rough spots between

sessions.” Some of my colleagues allow patients to put long

messages on their voice mail, some limit calls to a certain

number per week for no more than a certain number of

minutes, and some charge for phone time so that they will

not feel exploited. Others permit unlimited e-mail contact

because it is much less intrusive than phone calls. I have

worked with some patients who used my e-mail address as a

kind of transitional object (Winnicott, 1953); they did not

require my immediate presence, but they wanted to feel

they could “talk” to me in my absence, knowing I would get

the message. Of course, if I were to feel that a client was

“spamming” me to the point that I was dreading going on

line, I would talk with the person about keeping the

communications to some agreed-on number of e-mails

between sessions. Many therapists establish that they are

happy to receive e-mail but unwilling to answer it; others

may send a short response.

Because there are many clients—seemingly an increasing

number over past decades—who need to go through a

developmental process in which they rail against limits, let

me stress again that the therapist is not going to preempt this

difficult process by being generous. Excessive liberality with

such patients only insures that their demands will escalate

until a limit is finally reached and the developmental struggle

can happen. It is better if this occurs before the therapist is

in a stew of rancor and self-criticism. Most overtly clingy,

dependent patients have an equally strong covert need to

express anger and oppositionality. It is thus preferable to set

reasonable limits on availability than to infantilize them by

an overly caretaking response. Limits provide such clients

the pleasures of indignation and the consequent use of the

angry energy to learn to meet their needs themselves, not to

mention the lesson that the therapist sticks with them

through their furious tirades, like parents who remain

devoted after an adolescent rejects them in a rage.

The Art of Saying No

Setting limits is rarely pleasant, especially for therapists,

who like to make others happy. It may also be harder than it

used to be, when there was more of a “party line” about the

rules of psychoanalytic treatment. One of the more

challenging side effects of current movements toward more

flexibility, individuality, and elaboration of different

treatment styles for different clients is that therapists, when

explaining their boundaries to their patients, can no longer

hide

behind

the

justification,

“That’s

just

how

psychoanalytic therapy is done.” We need rationales for

what we do, and we usually have to give some account of

these to our clients. Despite the fact that this process

requires more thoughtfulness than knee-jerk appeals to

orthodoxy, I think it is much better for both therapists and

patients to talk out, and even struggle around, issues of the

frame.

I have found that when I discuss limits, patients are much

more willing to cooperate with my rules when I relate them

to my own needs than when I make a speech about how the

limit is really in their best interest. Most of us can remember

how unsatisfied we were with parental explanations in the

form of “This is for your own good,” or “This hurts me

more than it hurts you,” even when such statements may

have been at least partly true. And those clients who need

the therapist’s limits spelled out are usually individuals who

did not experience their parents as having their best interests

in mind. As a result, they are particularly skeptical that an

authority, even one they have hired to help them, would do

anything for the sake of another person’s well-being. They

regard “therapeutic” rationales for boundaries as self-serving

rationalizations, and they are probably right that there is

usually that element in the practitioner’s position.

Given this skepticism, it is more persuasive to boundary-

testing clients for the therapist to acknowledge the self-

serving basis for a limit. Thus, even if it is a practitioner’s

actual clinical rationale, I do not recommend saying, “I’m

refusing to lower the fee because it would only reinforce

your feeling that you are not worth much.” Far better to say,

“I’m just not willing to work for less than what I’ve charged.

If I did, I would find myself resenting you, and I doubt I

could do you much good in a state of resentment.” Or, “I’m

sorry, but I can’t become known as the practitioner who

always subverts the fee scale that the organization has

established to support its work.” Or, “Much as I enjoy my

fantasies of cheating HMOs, and even though it might make

your life a lot easier, I’m not willing to commit insurance

fraud. That could cost me my license.” Explicitly self-

serving explanations are much more believable somehow

than altruistic ones.

There is also nothing wrong with apologizing for its

negative effects at the same time one is stating a rule. For

example, “I know it’s really hard on you when you get into

these horrible states of mind between sessions, and I know it

would probably help if I could always be available to talk.

But I can’t reasonably do that, and if I tried to, I’m afraid

I’d come to feel more burdened than is good for my

relationship with you. I’m really sorry I can’t stretch a bit

further, but I have to be realistic.” Or, “I’m truly sorry I

can’t see you for a lower fee. I appreciate how difficult your

financial situation is, and I’d like not to make it any harder,

but I can’t ignore my own financial realities.” One of my

patients made an interesting point after I apologetically

refused to do part of our session by phone as she threaded

her way through unforeseen road construction that was

making her late (I felt that, given the statistics on accidents

and cell phones, to do so would be vaguely complicit with a

self-destructive tendency she had). She told me, “I was

angry that you wouldn’t do that, but I could almost hear the

gears in your mind clanking, asking yourself whether you’d

resent it and deciding that you would. And it relieves me

that, unlike my mother, you protect yourself against

resentment. To be cared for resentfully is very shaming.”

Finally, after having set a boundary, therapists should be

alert for evidence of the client’s negative reactions. Positive

reactions may also be part of the picture, but no person

should be put in the inherently shame-tainted position of

being told that he or she is saying “Thanks, I needed that!”

when a desire has been frustrated. If a clinician avoids

rubbing it in that a given boundary has had positive effects,

the client will often volunteer later that the limit was a good

thing. It is a completely different experience to offer such an

observation on one’s own authority than to be told this by

the person who thwarted one’s requests. The aftermath of

boundary setting provides precious opportunities in

psychotherapy, opportunities that would be missed if the

therapist tried to conciliate clients instead of being clear

about what is acceptable and what is not.

Very often in the session after a limit has been set, the

patient will come late, or will report feelings of not having

wanted to come, or will have trouble talking. At this point

the therapist can bring up the possibility that the client felt

hurt and/or angry about the transaction. For example, “I

wonder if I hurt your feelings when I ended the session right

when you were in the middle of some very painful

memories. It would be natural to resent that.” When the

therapist makes such a speculation, even if the client reacts

to it with indifference, an important point is being made: In

this therapy one is required to cooperate in certain ways, but

one does not have to pretend to like cooperating. Actions

and feelings are separate things; some actions may be

unacceptable, but no feeling is beyond the pale.

Concluding Comments

Boundary issues can tax anyone’s clinical ingenuity.

They create issues for all therapists, not just those with a

psychodynamic sensibility. In fact, because conventions

about privacy, time, money, cancellations, and availability

characterize most professional relationships, I am hoping

that this chapter will be of use to beginning clinicians and

counselors across a wide range of settings, orientations, and

specializations. But questions about boundaries present

perhaps the most difficult challenges to those who identify

with the analytic tradition. First, a psychoanalytic attitude—

including acknowledging the complexity of motivation,

idealizing empathy, and appreciating radical differences in

subjectivity—may complicate one’s comfort with standing

alone and diminish one’s confidence in the reasonableness

of rules that represent personal preferences. Second, by

encouraging ongoing, powerful attachments, psychodynamic

practitioners invite regressive wishes that can manifest

themselves as incursions on boundaries or invitations to

transgress them. This invitation may have a developmental

purpose

or value but still challenges the professional

balance. Third, the characterological tendencies that may

accompany an attraction to psychoanalytic ideas and modes

of working can militate against ease in setting limits and

tolerance of the negative reactions they inevitably produce.

In this chapter I have tried to honor the importance of the

therapeutic frame without becoming dogmatic about its

specific dimensions. I have looked mainly at aspects of the

contract between client and practitioner that present

themselves early in treatment. Issues of privacy, time,

money, cancellation, and availability must be addressed

directly in the initial interview or as soon as they arise.

Depending on the client, they can be received as mundane,

predictable requisites of a professional relationship or as

harrowing impingements that inflict humiliation or incite

protest or inspire ingenious experiments in defiance.

Whatever the response, these arrangements must be

negotiated in all therapies. Whereas in most parts of this

book I attest to the probable trustworthiness of therapists’

gut feelings and intuitions about what is helpful, there is

something about setting limits that is counterintuitive for

many of us. Consequently, I have given that process special

attention.

In

Chapter 7

I discuss more client-specific

boundary issues, especially those that may develop as a

therapy moves into deeper and deeper territory with the

patient’s progressive disclosures and the therapist’s affective

responsiveness to them.

Notes

1.

My friend Kerry Gordon finds these generalizations,

which may not apply to therapists whose

personalities are not depressively organized, much

too sweeping. A significant minority of therapists

have, as I noted in passing in

Chapter 1,

a schizoid

character style, and hence may have an opposite

attitude toward boundary issues. And, of course, the

therapeutic

community,

like

any

large

conglomeration, contains people of widely different

temperamental sensibilities and character types, and

the different disciplines from which psychotherapists

may come (psychiatry, psychology, social work,

nursing, education, religion, and others) may attract

and nourish discipline-specific sensibilities. Some

psychiatrist colleagues have commented that they do

not identify with the depressive dynamics I describe.

“One of the things you learn to do as a doctor is to

inflict pain without feeling guilty,” one of them told

me. A participant in a conference for pastoral

counselors at which I spoke commented that I had

“nailed about eighty percent of the audience” with

my elaboration of schizoid dynamics. I continue to

think that the depressively inclined therapist is modal,

but the reader can be the judge of the aptness of the

comments in this section.

2.

I am personally a radical about confidentiality. Ever

since the 1976 Tarasoff decision, in which a

California court held that a therapist should have

warned the intended victim of potential harm by his

patient (in fact, the psychologist in question had tried

to get the man hospitalized and was thwarted in the

attempt by a supervising psychiatrist who did not

agree that he was dangerous), there has been a

disturbing erosion of patients’ safety to say

everything they think and feel to a therapist. Without

this freedom, therapy with many clients is not really

possible (see Bollas & Sundelson, 1995; Szasz,

2003). For individuals without problems controlling

their impulses, legal limitations on therapeutic privacy

pose minimal problems, but for others—often those

who need professional help most—the “duty to

warn” laws deter them from seeking or staying in

treatment.

I know of many cases in which a therapist’s dutiful

report of abuse or intended harm to others helped no

one and in fact damaged the possibility of help. The

patient who is reported after confessing harmful actions

or intentions, even if he or she has signed a consent

form specifying the limits of confidentiality, typically

feels betrayed and enraged and leaves treatment.

Ironically, state authorities frequently respond to a

clinician’s report by investigating and concluding that

the parent or family needs therapy—therapy that is

now essentially impossible because the reported party

is thoroughly disillusioned with treatment. Although I

believe we need laws requiring citizens in general to

report child abuse, I think it causes more problems than

it solves for therapists to have to report statements

made by patients in a privileged relationship. When a

client confesses abusive acts or intentions, we can use

all the clout in the therapy relationship to get the person

to control the behavior, including threatening to stop the

treatment if it goes on, but if we become instruments of

the state’s control, we destroy the trust on which the

therapeutic relationship is based. Although we must

obey the current reporting laws, I regard the rationales

for them as naive and the implementation of them as

deeply problematic.

3.

In

a

comparably

oblivious

policy,

many

psychoanalytic institutes once required, as a

condition of graduating, that a candidate’s training

analyst report on his or her psychological suitability

to practice as a psychoanalyst. You can imagine how

effective those analyses were. For obvious reasons,

such rules have disappeared, but while they were in

force, the conventional wisdom in such institutes was

that after one finished the “didactic analysis,” then

one could undertake a “real” or “therapeutic”

analysis with a person of one’s choice.

4.

Still, I do not recommend this. Clients experience it

as a shameless justification of greed. For individuals

whose job requires an irregular schedule, such a

policy is particularly problematic. A woman with a

stellar acting career told me she had been seeing a

therapist in Los Angeles productively, for several

months, three times a week, when she told him she

would be spending July and August out of state. He

stated that unless she paid him for three sessions a

week throughout the summer to “hold her place,” he

could not guarantee he would have room for her in

his practice in the fall. Not surprisingly, she declined

his terms and left treatment. I have heard many

stories like this.

5.

Interestingly, Bader (1997) reports that in Norway, in the context of a socialized health care system and

less cynical assumptions about individual motivation,

such rules are treated as reasonable and realistic

rather than as manifestations of selfishness; hence,

Norwegian clients do not see paying for missed

sessions as an act of humiliating submission. Another

observation on cultural context comes from Jan

Resnick (personal communication, March 11, 2003):

In West Australia, we find a very casual, easygoing, informal culture

where such rules may be experienced as a persecuting attack or,

alternatively, as the revelation of such avaricious, professionally

sanctioned greed—to extort money for doing nothing—that [the

cancellation policy] is taken as proof that the therapist is out for

themselves and has no genuine care for the client. (I have experienced

both.)

So, I have found success in making clear the rule right from the start

and applying it with a good deal of gentle flexibility in an attempt to

professionalize the public in the respect of learning to value time that is

reserved for them.

Chapter 6

Basic Therapy Processes

[Psychotherapists] hold no brief for the greatness of their hearts—they

are among the least of those who work beyond themselves—but to some

extent they lessen the man-made misery of man. They stand by. Hatred

they endure, and do not turn away. Love comes their way, and they are not

seduced. They are the listeners, but they listen with unwavering intent,

and their silence is not cold.

—ALLEN WHEELIS (1958, p. 246)

Analytic therapy requires one person to talk freely

and the other to listen receptively, neither of which is easy to

do. There are many different technical approaches in

psychoanalytic work, depending on the client, the clinician,

and the context, but all of them involve the joint effort of

therapist and patient to appreciate the themes and meanings

in the patient’s self-expression. People who are pleased with

their psychotherapy experience seldom report that it was a

practitioner’s dazzling verbal interventions that brought

about significant changes. Rather, our satisfied customers

mention the quality of our presence and the sense that we

care. Most of our copious literature on technique represents

efforts of different writers to specify ways we can facilitate a

natural process of self-understanding and psychological

maturation.

D. W. Winnicott (1958), a pediatrician who became a

psychoanalyst, emphasized how critical it is to the

development of a sense of identity and agency for an infant

to experience the sense of “being alone in the presence of

the mother.” For the psychotherapy patient there is, ideally,

an analogous sense of being alone in the presence of the

therapist. The practice of taking oneself seriously and

listening to oneself respectfully is often a new

accomplishment for individuals adapting to the role of client,

an experience for which they may need considerable

support. Helping individuals to embrace the goal of the

examined life may take considerable tact, patience, and

technical flexibility.

Psychotherapy is a conversation, a back-and-forth

collaboration in which listening and talking alternate on both

sides of the therapeutic partnership. As such, it is

represented rather artificially in sections on listening and

talking, respectively, as if those processes were separable,

but for purposes of organization, I describe aspects of that

conversation under these headings. Then I share some

observations about various influences on therapeutic style

and speak briefly about combining psychoanalytic work with

other therapeutic approaches. Finally, I consider the

respective roles of power and of love in the psychotherapy

process.

Listening

Psychotherapy technique has more to do with how one

listens than with how one talks. Most ordinary conversation

depends on assumptions that a psychodynamic practitioner

takes pains not to make, such as that the person talking feels

friendly toward the listener. Social dialogue includes a lot of

extraneous “noise” created by the fact that both parties to a

conversation have needs for both self-expression and

acknowledgment from the other. Friends may interrupt, talk

over each other, and change the subject at whim. In

contrast, listening in a professional capacity is a disciplined,

meditative, and emotionally receptive activity in which the

therapist’s

needs

for

self-expression

and

self-

acknowledgment are subordinated to the psychological

needs of the client. The condition of therapeutic

receptiveness shares with hypnotic states the combination of

deep relaxation and an enhanced capacity for concentration

(Casement, 1985; Freud, 1912b; Ogden, 1997). It is also

ultimately exhausting (see

Chapter 11)

.

It is not uncommon to hear people characterizing

psychoanalytic therapists as “being paid just to sit there.”

They should only know how hard it can be just to sit there!

When it is done well, “just” sitting there encourages clients

to get brave enough to confide something painful, to figure

out their own solutions, to find their sense of agency in the

presence of a person who welcomes their increasing

confidence and competence. The therapist is deprived of the

illusion that it is his or her clever formulations that created

that change, a frustration that it takes a good deal of training

to be able to give up. We do not let our clients struggle along

without any responsiveness from us, but we also do not rush

to tell them that we understand or that we have a solution.

We are keenly aware of the fact that full understanding of

another person’s psychology is impossible, and that a coping

strategy that might work for ourselves could be disastrous

for someone else.

Psychodynamic therapists vary how much they interact

verbally, depending on the specific needs of each person—

with some clients we may sound almost chatty, but we try to

do so in a state of mindfulness of therapeutic goals. Bertram

Karon (personal communication, January 25, 2003)

described to me a young, relatively unsophisticated woman

who went, on his recommendation, to a psychodynamic

therapist after having been treated on and off since age

eleven with psychoactive drugs and short-term cognitive-

behavioral interventions. She came back to thank him after a

therapy experience that had been deeply healing, saying, “I

know now how to tell you’ve got a psychoanalytic person

for a therapist. They’re the ones that when you talk, they

hear you.”

Preliminary Considerations

In psychotherapy, listening is more important than

talking. In fact, most of the ways that therapists talk during

the clinical hour are intended to demonstrate that they are

listening. We live in an age and civilization in which

emphasis tends to be on doing rather than being, in which

prevailing conceptions of science emphasize prediction and

control rather than disciplined naturalistic observation, in

which pop gurus counsel people about how to have various

effects on others rather than about how to let others become

comfortable being themselves. The idea that listening should

be privileged over talking comes up against a strong Western

cultural bias. Still, most of us can probably remember

transformative instances when we felt the effect of

someone’s thoughtful attention, or when we were touched

by someone’s understanding, or when we were struck by an

insight that entered our consciousness in a moment of

repose.

Bion (1970, p. 57) counseled therapists to listen to each

session “without memory or desire.” By this impossible

advice I understand him to mean that we need to clear our

heads and try to take the patient’s thoughts and feelings in

without preconception. He emphasized the therapist’s role

as a “container” of images and feelings too toxic for the

patient to tolerate. Winnicott’s (1955) emphasis on the

“holding” function of the psychotherapist and his (1971) and

later Ogden’s (1985, 1986) stress on “potential space” are

similar: We have to create a space in which it is possible for

the person to tell the truth of his or her experience. This can

be much harder than it sounds. As Charles (in press)

commented about her effort to be a container for a deeply

unhappy, angry, and demanding client, “My work, during

this arduous first year, consisted of containing my own

distress sufficiently that I could provide an environment in

which Ruth could continue to tell her story” (p. 32).

The therapeutic effects of being carefully listened to are

substantial. Many patients, especially those from families

that had depressed, distracted, or overworked caregivers,

are amazed to learn that the therapist actually remembers

what they say. Later, they tell us how much that meant to

them. I often comment, toward the beginning of a course of

therapy, “I’m going to be pretty quiet for a while, just trying

to get a better sense of you and the problems you came to

work on. As I start to feel I understand something, I’ll let

you know what I’m thinking, and you can tell me whether

that feels right or whether I’m off in some way.” With

patients who have considerable background in disciplined

introspection, including those with previous analytic therapy,

I may comment that for a while they will know a lot more

about themselves than I know about them and that I will

appreciate their tolerating a period during which I am

catching up with what they have already figured out about

themselves. It is rare that someone responds to statements

such as these with irritation and impatience; rather, clients

seem relieved that I will not be trying to impose on them my

prepackaged understandings and pet recommendations.

Early in treatment, it is unwise to let silences extend or

accumulate. Silence can sometimes be profoundly

meaningful to patients—as in occasions in which they feel

deeply and wordlessly understood, or sincerely respected by

the therapist’s willingness not to hurry them, or warmly

appreciative of a reticence to impinge upon their moments of

silent contemplation. But they are unlikely to have anything

other than an unproductively anxious reaction to early

silences. When clients have trouble talking, it is better to

address the problem and work out a temporary solution.

One option is to ask what the therapist might say or do to

make it easier for them to talk. Another possibility is to

engage in mutual problem solving, exploring what the effect

would be of different responses, such as the therapist’s

attempting to draw them out versus the therapist’s waiting

quietly. Silence is tolerated much better if the patient

understands it as respectful and has participated in the

decision not to rush to fill the air space.

The primary aim of the psychoanalytic therapist is to

encourage free expression. An effect of our doing so is that

we give patients the experience of having a relationship in

which honesty is possible. The appropriateness of any

intervention or therapeutic stance should be judged by the

criterion of whether it increases the patient’s ability to

confide, to explore more and more painful self-states, and to

expand access to more intense and more discriminated

emotional experience— in other words, to elaborate the self

(Gordon, in press). The classical analyst’s reserve has this

aim (Greenson, 1967), but so does the empathic mirroring of

the self psychologist, the patient-and analyst-centered

interpretations of the Kleinian (Steiner, 1993), the here-and-

now/you-and-me confrontation of the transference-focused

therapist with the borderline patient (Clarkin et al., 1999),

and the countertransference disclosure of the relational

therapist (Aron, 1996). All the psychoanalytic approaches to

technique are designed to facilitate this ongoing, deepening,

ultimately self-righting process of self-exploration and self-

expression. They apply more and less well, respectively, to

different patients, different stages in the clinical process, and

the personalities of different therapists.

I mentioned in

Chapter 4

the empirically derived work of

Joseph Weiss and Harold Sampson and their colleagues

(Weiss, 1999; Weiss et al., 1986), who have concluded that

patients know at some level what they need from treatment

and have an unconscious “plan” for therapy. Then they test

the therapist to see if he or she can cooperate with that plan.

This fits my clinical experience. With most clients, I become

impressed with the power, notwithstanding all the anxieties

about change that impress the analytic therapist as

resistance, of their wish to take in new experience and

grow. If we listen carefully, they will try to tell us (usually in

the first session) what they need from us in order to do so.

Although they may subsequently behave in ways that evoke

responses from us that are opposite to the ones they said

they needed, I think Sampson and Weiss are right that such

experiences constitute tests, and that our therapeutic role is

to try to stay supportive of the client’s original plan.

For example, some clients will tell a therapist—either in

words or in actions—that they cannot stand too much

warmth, that they need to be challenged and confronted,

that they are allergic to motherly concern. They experience

caring as a soul-threatening seduction, or they worry that

the longing it evokes for what they lacked in childhood will

pull them into a malignant regression. Or they know that

their self-esteem will be traumatically shattered by the

evocation of their dependent wishes. Consequently, despite

the therapeutic effect of warmth on most clients, such

individuals will regard a therapist’s effort to offer empathic

resonance as tantalizing, entrapping, and consuming, a

threat to their continued existence as separate individuals.

This dynamic is frequently found in people with trauma

histories, toward whom it may be hard not to express

sympathy. They typically find ways to demonstrate their

preference for our keeping a certain respectful distance, but

then, unconsciously to test us, they may behave in ways that

invite us to rescue them with our love. The therapist who

listens carefully and develops a tentative psychodynamic

formulation of each person as a unique individual (see

McWilliams, 1999; Peebles-Kleiger, 2002) will do much

better with such stresses than the therapist who applies a

favored theory to everyone.

Styles of Listening

As therapists, we essentially use each patient as a

consultant, learning from him or her what style of listening

and responding is most helpful (Casement, 1985, 2002;

Charles, in press). There is usually a fair amount of

bumbling along, especially at the beginning of any treatment.

During this bumbling, the main thing for a therapist to keep

in mind is the importance of helping the client to talk freely,

to expose as much inner life as possible. Asking periodically,

“Are you feeling comfortable talking with me? Is there any

way I could make it any easier for you to be frank and

open?” can help both client and therapist with their

adaptation to each other. Even in short-term, structured

psychodynamic treatments, there should be an effort in the

first couple of sessions to be sure that the client has been put

sufficiently at ease to tell his or her story with the least

possible interference by inhibition of any sort.

The therapist thus tries to convey an attitude that will

prevent or reduce feelings of shame and humiliation about

whatever is revealed. Throughout treatment, but especially

in the beginning, whenever shame emerges, addressing and

reducing it are high-priority matters. I have known several

individuals who have learned a lot about their dynamics in

psychotherapy but who seem to remain deeply ashamed of

them. Self-knowledge is one goal of psychoanalytic

treatment, but a more profound goal is self-acceptance. The

more one accepts aspects of the self that have been seen as

shameful, the less one is controlled by them. Psychoanalysis

as a field has tried to name one after another propensity that

comes with the territory of being human, including all the

seven deadly sins, with the assumption that acknowledging

these tendencies allows us to find better ways to deal with

them.

One way to communicate acceptance and to dissolve

shame is by what I think of as the “Yeah … so?” response,

either verbally or nonverbally. In other words, we take in

whatever the patient has confessed with a tone or a look of

unsurprised matter-of-fact-ness, implying that we are not

quite sure why this is such a big deal. Sometimes we make a

quick connection that allows us to make a casual comment

to the effect that given what the person has said about his or

her family of origin, the disclosure is hardly surprising. Or

we mutter a comment such as “Well, naturally,” or adopt a

puzzled tone and ask, “So what’s so terrible about that?”

when a patient seems to be drowning in shame while

disclosing some crime of the heart. Sometimes it is helpful to

ask, “Do you have a sense of why this seems to involve a lot

of shame for you?” conveying that it is not self-evident why

someone would be mortified by confiding something human

beings inevitably feel.

It is also important throughout the therapy to try to keep

one’s own temptations toward narcissistic display under

control. What I mean by this is that it is natural to want to

demonstrate our competence, to show our patients that we

have something to offer. This inclination can get in the way

of maintaining enough reserve to let people make their own

discoveries and come up with their own solutions to the

problems in their lives. Therapists must be careful not to

one-up their clients. A tone of “So you’ve finally figured out

what I’ve known all along” can poison the process. The

temptation to do this is especially strong with patients who

are devaluing and challenging. Better to comment wryly,

“Sounds like you can’t imagine how an bonehead like me

could be of help” than to try to demonstrate one’s clinical

brilliance.

The much-parodied verbal tic of the analytic therapist

(“Hmm” or “Mm-hmm”) is an effort to convey our “there-

ness” without interrupting the client. Greenson (1954) noted

that the sound “mm” is predominant in words used for

“mother” in a great number of languages and may also

express delight at something tasting good. Perhaps with this

locution we are nonverbally signaling to clients that we are

as open to their hunger and aggression as a nursing mother.

I find myself making a number of facilitating grunts and nods

intended to give messages such as “I’m listening,” “Keep

talking,” “That’s interesting,” “That surprises me,” “That

must have been painful,” “I’m not sure what you mean,”

and “I get it.”

Lawrence Hedges (1983) delineates four different

listening perspectives, for patients with a neurotic personality

organization, narcissistic personality organization, borderline

personality organization, and “organizing” personality,

respectively. His last category refers to those clients whom

others have called primitive, understructured, and psychotic-

level, who probably correlate highly with the disorganized

attachment style described in the empirical literature (see

Coates & Moore, 1997; Fonagy et al., 1996; Main &

Solomon, 1991). He recommends listening for Freudian

themes (drive motivations, structural conflict, and defense)

with neurotic-level clients, self-psychological themes (self-

cohesion and fragmentation in relation to selfobjects) with

narcissistically organized clients, object-relational themes

(merger vs. abandonment, affect differentiation, separation,

and individuation) with borderline clients, and Kleinian

themes (greed, envy, hatred, the paranoid-schizoid position)

with personalities trying to organize themselves. Hedges’s

recommendations, made in the context of an erudite

exploration of relevant philosophical and psychoanalytic

literature, are generally consistent with those that I

summarized

in Psychoanalytic Diagnosis (McWilliams,

1994) with respect to different orientations toward patients

with differing levels of personality organization. They are

consistent also with the assumptions underlying Kernberg’s

“structural interview” (1984).

Talking

How one talks in the role of therapist expresses a unique

combination of one’s theoretical orientation, understanding

of the client’s psychology, and individual personality and

conversational style. The intellectual effort to formulate

one’s comments according to the rules of some expert can

interfere drastically with the receptive sensibility that moves

treatment along. Although there was a rather perfectionistic

era in psychoanalytic history (roughly coinciding with the

years when American analysts were trying to define

psychoanalysis as a specifiable medical procedure), when

analytic practitioners idealized the concept of the “accurate”

as opposed to “inexact” interpretation (Glover, 1931),

contemporary psychodynamic therapists tend to follow

Spence (1982) and Schafer (1983)

1

in regarding the

therapist’s communications as efforts to promote the

development of mutual understandings that account for the

patient’s experience.

In addition to having rejected its former perfectionism, the

analytic community has, for the most part, outgrown its

early, naive confidence in the capacity of a therapist to

“uncover” the truth of a person’s history in the way an

archeologist can excavate ruins or a detective can solve a

mystery; instead, we regard the project of psychotherapy as

a joint effort to develop a narrative that makes sense of a

person’s subjective experience and personal problems. Most

of us view truth claims (especially those made in a tone of

undiluted certainty) as suspect, both because validation for

clinical hypotheses and historical reconstructions are hard to

come by and because both therapist and patient have

unconscious reasons to ignore or distort phenomena that

make them anxious. The upside of this change toward

embracing not-knowing is that there is much less pressure

on beginning therapists to craft their interventions along the

lines of some rigid model of interpretive precision.

Facilitating the Therapeutic Process

As I argued in the previous two chapters, the earliest

comments of the therapist should be oriented toward

establishing safety, communicating a wish to understand,

explaining relevant aspects of the process of therapy,

clarifying the frame, and identifying any issues that might get

in the way of the person’s willingness to collaborate or the

therapist’s capacity to help. Next, I recommend that

therapists devote a session to taking a comprehensive

history, during which they may develop and find a way to

share a tentative dynamic formulation of the individual’s

problems.

2

After this, the therapist’s activity should be

oriented toward increasing the client’s capacity to speak

freely and with full emotional engagement. Interventions

such as “Can you say more about that?,” or “Sounds like

there’s a lot of feeling there,” or “That must have been

difficult,” or “Have you been in similar situations?,” or

“What comes to your mind as you think about that?,” or

“Does that remind you of anything?,” or “How are you

feeling as you tell me this?” are common ways of doing this.

Each clinician must find words that feel personally

genuine in the situation; otherwise, he or she will sound

mechanical and insincere. In advising therapists about the

tone that should inform psychodynamic treatment, Schafer

(1974) has urged that we not bracket ourselves off

patriarchally from the therapeutic conversation by speaking

in stilted versions of professional speech. Instead, he

reminds us that psychotherapy is an “I-Thou type of

exploratory dialogue.” He gives the following examples of

natural, more egalitarian styles of speech as opposed to

stiffer locutions:

“I am wondering what that could be about” as against persistently

remaining thoughtfully silent. “Congratulations!” as against “You must be

very proud of yourself.” “I don’t feel at ease somehow and I have a hunch

you are trying to get me to feel that way” as against “You are trying to

make me feel ill at ease.” “That’s a helluva way to live” as against “Your

life does not seem very satisfying or easy.” And “I’m not surprised” as

against “That might have been expected.” (pp. 512–513)

Sometimes, when the phrase of a patient has seemed

pregnant with unspoken feeling, a therapist will simply echo

it in slower or softer tones than the patient used, hoping to

elicit the affect behind it. Many psychoanalytic therapists,

including me, bring up the subject of dreams early in

treatment, inquiring about recurrent dreams, memorable

childhood dreams, and recent dreams in order to expand the

client’s sense of the topics that are welcome in the therapy

room. Asking about fantasies, or explaining that it will be

valuable to think about the client’s fantasy life together, is

also helpful.

If the patient is talking freely without the therapist’s

facilitative comments and educative inquiries, there is no

reason to speak until toward the end of a session, when the

client may reasonably expect some verbal response. This

response may come in the form of a question about the way

the client has been interpreting the incidents that have been

recounted (i.e., a request for clarification), or a statement of

encouragement to continue talking about the material so that

the two parties can get more understanding of it (a

reinforcement of the therapeutic alliance), or an exploration

of how the patient is feeling having made these disclosures

to the therapist (a preliminary examination of transference

reactions), or a comment on ways in which the person

seems to be keeping the material at an emotional distance

(analysis of defense), or a summary of a theme that the

therapist has been hearing between the lines (a tentative

interpretation), among many other possibilities. Again, the

most important feature of any intervention early in treatment

is the communication that the therapist has been listening.

Addressing Resistances to Self-Expression

Because we want our patients to speak from the heart,

we gently try to reduce any verbal defensiveness that

interferes with or mutes that process. With tact, we call

attention to the ways they seem to keep the full intensity of

their experience at arm’s length. Common defenses against

frank verbalization include such mannerisms as talking in the

second person (e.g., in response to “How did you feel?,”

“Well, you know, you feel bad when that happens”), talking

in the third person (“I guess it’s natural for people to feel

bad in that situation”), dramatizing or demonstrating things

that could be simply expressed (“I was SOOOOO angry!”

with an exaggerated eye-roll that slightly ridicules the feeling

it portrays), trying to bring the therapist into the experience

(“Can you believe the bastard did that to me?”), avoiding the

naming of affects and substituting a vague term (“How did

you feel?,” “Kinda weird, I guess”), changing the subject

when feelings get too close, talking in baby talk or some

other affected way about more intimate topics, and many

other unconscious strategies to keep pain and shame at a

distance.

There is a vast clinical literature—not just in

psychoanalysis but in the other humanistic therapies such as

Gestalt, client-centered, and existential approaches—on

helping people become more connected with their feelings

and more comfortable expressing themselves directly.

Therapists who work with couples often find it valuable to

give both parties the direct instruction: “Speak to each other

in ‘I’ statements and say what you feel” (and then often,

they have to go on to explain that the locution “I feel that

you’re insensitive” is not exactly what they meant). When

partners can move from describing what is bad in the other

to what is experienced in the self (“I feel hurt when you

ignore me”), a giant step has been taken toward

improvement in the relationship. Individual therapists usually

take a less didactic stance than professionals trying to

improve the communications skills of two partners, but the

aim is similar: to encourage clients to speak nondefensively

and in the first-person voice about their emotional

experience.

Many analysts (e.g., Fine, 1971; Greenson, 1967) who

write about ways to increase the therapeutic power in the

clinical conversation have urged their colleagues to use

straightforward,

ordinary

language,

including

for

experiences as intimate as sex (e.g., “You went down on

him” rather than “You engaged in fellatio”). Greenson

(1950) has noted how advantageous it is for clients brought

up in other cultures if the clinician is familiar with the

language of their childhood. Schafer (1976) recommended

that therapists use, and encourage clients to use, “action

language”—that is, emphasizing verbs rather than nouns,

especially abstract ones (“You’re feeling pretty guilty”

rather than “You’re suffering pangs of conscience” or

“Your superego is attacking you”). Levenson (1988) advised

“the pursuit of the particular,” that is, asking for the details

of experiences when the client makes a general statement

(“What exactly did you say when you ‘asserted

yourself’?”). Learning a client’s personal metaphors and

developing vivid metaphors together can further this process

of greater expressiveness as well.

3

Every therapist-patient dyad evolves its distinctive rhythms

of speech and silence, self-elaboration and reflection, talking

and listening. Some patients hardly let the therapist get a

word in edgewise, while others sit there helplessly waiting

for the professional to steer the conversation. One of the

reasons psychoanalytic therapists are so fond of the

literature on infant-caregiver relationships, even though we

are quite cognizant of the fact that the adult in treatment is

not reducible to a fixated infant, is that the process of

synchronizing oneself with a patient’s idiosyncratic style

feels strikingly similar to descriptions of parents’ efforts to

adapt to the temperament and rhythms unique to their baby

(Brazelton & Als, 1979; Escalona & Corman, 1974; D. N.

Stern, 1995).

Influences on Therapeutic Style

Many disparate and converging factors influence the

style and tone (prosody) adopted by the clinician in any

given therapy session. Among them are the characteristics of

the patient, the stage of the treatment, and the personality of

the therapist. In addition, there is the matter of the

practitioner’s theoretical orientation or choice of a particular

type of dynamic therapy that suits the circumstances (e.g., a

short-term model such as that of Mann [1973] or Luborsky

& Crits-Christoph [1990] that prescribes a particular focus).

I confine myself in the next section to a discussion of the

first variables, as the explication of different psychoanalytic

models is beyond my scope here.

Patient Characteristics

How we talk with people depends on the situation they

are in when they come to us and on our understanding of

their personality structure. Obviously, people in crisis

require an immediately responsive, problem-solving kind of

attention. Those who come for more gradual or general

problems need to develop a relationship in which those

problems can be elaborated and examined in depth. For

individuals who seem to have considerable ego strength,

who readily make a friendly connection with the therapist,

and who have a lot of self-observing capacity, less is more.

That is, the more we can get them talking, and intervene

only when they seem to get stuck, the better. The most

typical mistake that beginning therapists make with mature,

high-functioning people is to say too much or speak too

often. Unfortunately, such clients are much rarer in the

practices of most beginning therapists—and probably also

more seasoned ones—than much more disturbed and

difficult individuals.

For patients who are more terrified, who struggle with

psychotic-level anxieties, who feel unable to regulate their

emotions, containment is the main function that the

therapist’s style of interaction must provide. Clarity about

boundaries and tolerance of their intense and often negative

reactions to the therapist’s limits are critical. Closeness is

often a much more terrifying condition than abandonment

for them, but they are also exquisitely reactive to separations

and consequently cause therapists to struggle with guilt over

time off. Clear boundaries are also critical for clients in the

borderline range who have profound difficulties with affect

regulation, as is the exploration of the stark good-versus-bad

polarities in which they see the world. People with

borderline dynamics also respond well to therapists who do

not try to hide their own affective reactions in the name of

trying to be professional or neutral (Maroda, 1999;

Holmqvist, 2000).

There is a continuum from predominantly supportive (in

the technical sense—all therapy is of course supportive) to

predominantly exploratory psychotherapy (Rockland, 1992).

Where we work on that continuum with any client correlates

reasonably well with Kernberg’s (1984) levels of severity of

psychopathology: For those in the neurotic range, we can

keep opening up questions and inviting exploration; for those

in the borderline range, we expect a dyadic struggle that

requires us to be active, limit setting, interpretive of primitive

dynamics, and focused on the here-and-now relationship;

with those in the psychotic range, we need to be educative,

normalizing, and explicitly supportive of the patient’s

capacities. Prosody varies also depending on the patient’s

personality type: the tough tone that comforts a paranoid

person (at any level of severity) is quite different from the

sympathetic attitude that comforts a depressive person,

irrespective of the severity of any depressive symptoms or

the level of personality organization (McWilliams, 1994). No

matter how well read we are, most of us adapt our tone to

the patient on the basis of intuition and experience.

In a 1991 article I argued that devotion and integrity,

which can be understood as the preeminent values

expressed in good mothering and good fathering,

respectively, must both be present in psychotherapy. I had

become impressed with empirical research that was

documenting infants’ needs for both soothing and

stimulation (e.g., Brazelton, 1982; Yogman, 1981) and the

apparently universal tendency for babies and young children

to associate soothing with mothers and stimulation with

fathers, irrespective of the personalities or roles of their

caregivers (Lamb, 1977; Clarke-Stewart, 1978; Belsky,

1979). It struck me that different psychoanalytic theorists

have tended to emphasize either more soothing-maternal or

more stimulating-paternal styles of therapy. For example,

Freud was more paternal in style and tone, while his

colleague Ferenczi advocated a more maternal sensibility.

Over the course of psychoanalytic history, there have been

many highly publicized controversies between a more

paternal theorist or school of thought and a more maternal

one, both of whom were competing for status as the favored

paradigm (e.g., Fenichel vs. Reik, Melanie Klein vs. Anna

Freud, Brenner vs. Stone, Kernberg vs. Kohut, the

classicists vs. the relational analysts).

Like most therapists (e.g., Pine, 1998), I find such debates

rather arid. As many clinicians have argued, different kinds

of patients need different kinds of responsiveness. The

balance of maternal and paternal tone differs for different

clients, and usually practitioners figure out what is helpful by

trial and error. For example, most of us find ourselves

behaving in more Kohutian, maternal ways with people with

more empty, depleted narcissistic dynamics (McWilliams,

1994), who tend to experience interpretation as attack. But

we learn to interpret in the more paternal, confronting tone

of Kernberg when trying to deal with the more arrogant,

entitled version of narcissistic pathology, because such

patients tend not to respect anyone who fails to stand up to

them. Most patients need both tones, and the capacity to

shift gracefully from one mode to another is central to the

art of psychotherapy.

Research on attachment suggests that therapists adapt

their manner to the specific attachment style of each patient

(see Cassidy & Shaver, 2002; Cortina & Marrone, 2003;

Fonagy, 2000). Individuals with secure attachment patterns

respond well to interpretation of internal conflict, whereas

those who have an anxious attachment style may require

more soothing. Therapists may have to tolerate an oscillation

between fears of engulfment and fears of abandonment in

clients with an ambivalent attachment style (cf. Masterson,

1976). I have mentioned previously several problems that

arise when one works with people whose attachment

paradigm is disorganized and disoriented.

Eventually, we will know a lot more about differences in

the brain that make one person long for a straight-talking,

tell-it-like-it-is style of intervention while another responds to

the therapist as traumatically interfering whenever he or she

introduces the most gentle of questions. The work of

neuropsychoanalytic scholars such as Mark Solms, Joseph

LeDoux, Allen Schore, Antonio Damasio, and Bessel van

der Kolk are already giving us a whole new language for

understanding the nuances of interpersonal experience,

including that of psychotherapy. But having new paradigms,

including respectably scientific ones, will not obviate the

need for therapists to rely on their right brain and to go

through an intuitively informed, sometimes painful trial-and-

error process with each client.

Phase of Therapy

What any given person needs from a therapist may

change over the course of the work. I learned this originally

from the narcissistically devastated woman I took on as my

first longterm client. At that point in my professional

development, I was palpitating to do the classical

psychoanalytic work that had been so helpful to me, and this

woman wanted to come three times a week. I knew that she

was too regressed to be a candidate for the couch, but I

wanted to try to be as orthodox as possible otherwise. When

she would ask me, with the intention of talking about some

relevant issue, whether I had seen a certain movie or read a

certain novel, I tried responding with “I wonder why that is

coming to your mind now.” After two or three unproductive

exposures to the rage reaction that this response provoked, I

decided it was more conducive to her self-exploration for

me to say yes or no and wait for her to continue. Then at

some point in our third year of therapy, she made such an

inquiry, and I opened my mouth to reply. “DON’T

ANSWER!” she exclaimed. “Don’t you realize that when

you answer, you cut off my ability to fantasize about what

the answer is?!” Thus, once I had finally learned to work

like Heinz Kohut, this patient had moved on to wanting

Charles Brenner for her therapist.

Therapists are always having to strike a balance between

more ostensibly passive and more obviously active

interventions (often construed as empathy and interpretation,

holding/containing and confronting, provision of experience

and enhancement of knowledge). These two kinds of

activity are perhaps always both present, but one usually

predominates with a particular patient or in a particular

phase of treatment. Several theorists (e.g., Josephs, 1995;

Seinfeld, 1993; Stark, 1999) have explored the coexistence

and oscillation of these two therapeutic processes. Seinfeld

(1993), who also (independently) explored maternal and

paternal metaphors for therapeutic style, suggests that the

more maternal voice is a better fit with psychologies of

developmental arrest or deficiency, whereas the more

interpretive, paternal tone is better suited to the treatment of

problems caused by unconscious conflict. Like many

writers, he notes the artificiality of contrasting these

activities as if they were mutually exclusive or even

qualitatively different (see, e.g., Moses, 1988; D. B. Stern,

1984, 1988): A good interpretation is taken in as deeply

empathic, and the therapist’s empathic attitude can be

received as an interpretation—for example, as a nonverbal

way of saying, “Despite your feelings of shame, it is possible

to accept you as you are.”

Seinfeld goes on to note that the psychologies of most of

us contain both deficit and conflict. It follows that at

different points in treatment, anyone in therapy tends to be

working in one or the other place predominantly. Thus,

many patients whose backgrounds contain serious

deprivation need a fairly long period of experiencing the

therapist as a noncritical, available, and supportive other

before they are able to tolerate more focused attention on an

area of internal conflict. They may need to take in the more

maternal aspects of the relationship before they feel “held”

enough internally to deal with an interpretive style that

would have overwhelmed their previously more fragile sense

of security and self-esteem. There are other patients—for

example, virtually all markedly psychopathic individuals,

some people with schizoid dynamics, and most people with

paranoid psychologies, narcissism of the entitled sort, or

significant hypomania—who are so suspicious of or

frightened by maternal acceptance that they cannot take it in

as supportive until they have established that the therapist is

separate enough, strong enough, and tough-minded enough

to “get” the way they see the world and survive their

toxicity.

In the case of a person who needs a long period of a

reassuring maternal presence before being able to take in

anything more stimulating,a movement from deficit to

conflict may be signaled by a change in the therapist’s

countertransference. The first time this happened to me, I

thought I was losing my empathy. A man I had been

working with patiently and supportively for months began

ridiculing himself in familiar ways, a tendency I saw as

related to his growing up with six siblings. In his family, the

only way he could get attention from his beleaguered mother

was by playing the helpless fool. But suddenly one session,

instead of thinking “Poor guy, given his history these

masochistic reactions are inevitable,” I found myself wanting

to smack him. I was irritated, impatient, and barely in

control of the impulse to unload my hostility in an

interpretation.

Instead, I ran to supervision, full of shame about my

countertransference (an interesting parallel process [Ekstein

& Wallerstein, 1958], by the way, to the client’s self-hating

attitude). My supervisor and I figured out that over the

course of our work, this man had been quietly moving

toward more capacity for self-assertion. Now when he

debased himself, he was no longer behaving in the only way

he knew to relate to others (in therapy, he had slowly

learned a different way to relate); instead, he was defending

against the fears that would have attended his behaving with

self-respect. He was not stuck at this point in a state of

deficit. Rather, he had a conflict about whether or not to

change his behavior, and because he was frightened of

change, he was choosing the regressive option. This

behavior irritated me now, as it had not before, because I

knew he could do better. As long as I had felt that change

was not possible yet, I could be genuinely accepting of his

symptomatology, but when I began to feel he was selling his

capabilities short, I smoldered. Having understood this, I

found a way to challenge his behavior that did not feel like

unloading on him. Interestingly, my countertransference

irritation was more genuinely empathic to his state of mind

—that is, to both his capacity and his fear to change—than

an effort to condole with him for his self-hatred would have

been.

The Therapist’s Personality

Years ago, in the context of working intensively with two

excellent supervisors who had markedly contrasting

therapeutic styles, I became fascinated with the interaction

between a practitioner’s personality and his or her

therapeutic style and theory of healing. One of my mentors,

a reserved and somewhat socially awkward man who

described himself as schizoid, put considerable emphasis on

being spontaneous, warm, real, alive, and flexible. The

other, an affectionate, demonstrative, sociable person who

joked about his hysterical and exhibitionistic tendencies,

would go on at length about restraint, discipline, reserve, and

the most judicious use of “parameters.” I gradually realized

that what each of my supervisors was most concerned to

pass on to me was an orientation that corrected for the

disadvantages of his own temperament. It was also the

attitude that each one seemed to feel would have been most

healing to him as a patient.

Around the same time, I began noticing that some

theorists recommended a particular therapeutic attitude that

they not only believed would have been helpful to them as

clients but that also normalized and generalized their own

dynamics. Heinz Kohut might be a convenient exemplar of

this tendency. Strozier’s (2001) biography depicts a man

who thrived on the experience of being idealized by others.

Kohut’s urging the analytic community to accept

idealizations from admiring patients rather than trying to

resolve idealizing transferences by interpretation, was

consistent with his personal modus vivendi and was the

stance that he clearly believed, given the autobiographical

nature of his most famous case (Kohut, 1979—see Note 1,

Chapter 11,

here) would have been more healing to him

than the standard analytic interpretation of defense. Another

irresistible example is Melanie Klein, who was frequently

experienced by others as forceful and opinionated

(Grosskurth, 1986). Klein urged analysts to name children’s

presumed dynamics with confidence and to interpret them

authoritatively, a therapeutic version of her own

interpersonal style.

I have concluded over the years that when clinicians talk

most passionately about an attitude or process that is “at the

center of” or that is “the essence of” the healing process,

they often prescribe a stance that either normalizes their

own dispositions or compensates for the limitations of their

character type. In either case, they seem to be trying to heal

themselves. Generalizing about what is helpful in therapy on

the basis of one’s own psychology is frequently useful,

because we are all much more similar than we are different

as human beings. There are times, however, that to be a

good therapist for a particular patient we must find and draw

on specific qualities in our personalities that, if evident in our

therapist, would not have facilitated our own treatment. For

example, if the therapist of an individual with marked

antisocial tendencies is unable to connect with the more

ruthless, power-oriented parts of his or her own personality

and thereby set an authentically skeptical, no-nonsense,

tough-guy tone, he or she cannot expect to develop any

semblance of a working alliance.

As I observed in the previous chapter, many therapists

have depressive dynamics and as a result emphasize

availability, the holding environment, noncritical acceptance,

and similar attitudes that are healing to those of us with this

psychology. The work of Donald Winnicott, who certainly

had a powerful depressive side, is often cited by therapists

for whom depressive themes are personally resonant. I

notice that my own metaphors for psychotherapy tend to

have a maternal-availability-as-healing tinge, and not

surprisingly, Winnicott’s writings have always appealed to

me. There is evidence, however, that as a therapist,

Winnicott had trouble tolerating his own aggression and thus

had difficulty setting limits. His inability to do so may have

been rationalized by his belief that very troubled patients

need to regress to a state of primary dependence (see

Rodman, 2003). His painfully public failure with Masud

Khan (see below) and his probable mistakes with Margaret

Little have been widely regarded as evidence for this

limitation (Flournoy, 1992; Hopkins, 1998; Rodman, 2003).

Again, one of the reasons for therapists to have personal

therapy is that we all need to find parts of our personalities

that can be accessed for work with people whose dynamics

are different from our own central themes and variations.

Such explorations in the nether regions of our psyches help

us to stretch as therapists. And yet because there are limits

to everyone’s flexibility, some patients will not be a good fit

with a particular therapist’s range of authentic treatment

styles. I would not recommend that any practitioner, novice

or otherwise, try to adopt a tone that feels either false or too

distant from his or her most temperamentally congruent

inclinations.

Integrating

Psychoanalytic

Therapy

with

Other

Approaches

Unlike theorists and researchers, who understandably

prefer their categories to be uncontaminated, most therapists

want to do whatever helps their patients most and fastest.

They readily combine psychoanalytic treatment with

nonpsychoanalytic efforts to reduce suffering, including

cognitive-behavioral therapy, twelve-step programs, eye

movement desensitization and reprocessing, hypnosis,

relaxation training, support groups, Gestalt exercises,

meditation, and other interventions. Evolving out of the

pioneering work of writers such as Wachtel, Messer, and

Arkowitz (e.g., Arkowitz & Messer, 1984; Wachtel, 1997),

there is now an international organization concerned with

the integration of different models of psychotherapy: the

Society for the Exploration of Psychotherapy Integration. It

has grown rapidly and has attracted considerable clinical

enthusiasm.

Recent articles in psychoanalytic journals (e.g., Conners,

2001; Frank, 1992) have described circumstances in which

analysts should consider supplementing their usual work

with cognitive-behavioral interventions. Some of us do the

collateral therapy work ourselves, and some refer to other

practitioners, either because they have better training in a

given technique or because it would complicate the

transference unduly for us to be in two rather different roles.

To us, this is no big deal. Working therapists are rarely

purists, a fact that may come as a surprise to people who

assume that analytic clinicians are ideologues. Interestingly,

Freud was the first therapist to advocate moving beyond the

customary interpretive stance into an “active” problem-

solving approach. In 1919, noting that standard analytic

technique arose from work with hysteria and must be

adapted flexibly to the treatment of other problems, he

recommended an early version of exposure therapy:

One can hardly master a phobia if one waits till the patient lets the

analysis influence him to give it up. He will never in that case bring into

the analysis the material indispensable for a convincing resolution. …

One succeeds only when one can induce [people with agoraphobia] by

the influence of the analysis … to go into the street and to struggle with

their anxiety while they make the attempt. (p. 166)

Power and Love

Both the virtues and the dangers of psychoanalytic

therapy lie in the fact that the therapist is in a position of

substantial emotional power. Power is morally neutral: It can

be applied to good or evil ends. It can turn a therapist’s

unthinking

act

of

ordinary

thoughtfulness

into

a

revolutionary therapeutic moment, and it can convert a

minor lapse into a full-scale calamity. Appreciating the

extent of one’s power is critical to the lifelong process of

trying to maximize good and minimize harm with which

conscientious therapists struggle every day. Psychoanalytic

therapy also generates love between practitioner and client;

in fact, I believe it is love that endows the therapist with the

emotional power to foster change and love that gives the

patient the courage to pursue it. It is not the only therapeutic

factor, but love may be the one that allows the other curative

processes to do their work.

Power in the Role of Therapist

Much of the power in any kind of therapy derives simply

from the therapist’s role. Anyone who has been promoted

from an institutional position of equality to that of a higher-

up has learned the emotionally startling lesson that one’s

former colleagues immediately begin to act with a special

circumspection, deference, or hostility, no matter how

relaxed they were formerly. Role and status are potent

realities. In secular Western society, being a therapist is

probably psychologically comparable to being in the sacred

status accorded in other cultures to gurus, religious leaders,

teachers, healers, prophets, shamans, elders, oracles, and

other tribal authorities (cf. Frank & Frank, 1991). Whatever

the therapist’s theoretical orientation, the situation in which

one person has a need and the other has expertise to address

it tilts the power relationship heavily in the therapist’s

direction. In the psychoanalytic literature, Phyllis Greenacre

(1959) was perhaps the first to elaborate insightfully on the

“tilted” nature of therapeutic collaboration. The therapist

may take an egalitarian tone, but the playing field is not level

(see I. Hoffman [1998] for a more recent exploration of this

topic).

An additional source of power specific to therapy inheres

in the fact that the client is asked to reveal sensitive

information, while the therapist discloses little of a personal

nature. Again, this imbalance applies to all types of

treatment. In psychoanalytic work, this aspect of the power

imbalance is magnified by the fact that the therapist may ask

about dreams, fantasies, sexual practices, and other

intensely intimate domains of experience. Even the most

shame-free, self-confident client feels the asymmetricality of

the analytic collaboration; not surprisingly, most people are

conscious of being more than a little frustrated by it. Patients

may seek to rectify the power differential in numerous ways:

by seizing on small indications of a therapist’s personality

and commenting on them, by reading articles that the

therapist has written, by looking up information on the

Internet, by asking personal questions, by behaving

seductively, by bringing gifts or giving advice that sends the

message that the client, too, has something to offer to the

other person in the relationship. Novelists and other writers

portraying a treatment on the couch have depicted how

carefully patients listen for the pencil scratching away

behind them, as they try to discern something about the

therapist’s interests from figuring out which topics seem to

inspire the note taking (“scribble, scribble, scribble,” one of

my analysands teased).

Once someone is perceived as in a powerful position, it is

virtually impossible for him or her to counteract the

perception of power by being voluntarily out of role. I once

sat on a board of education where members would

sometimes feel aggrieved if they had tried to speak with a

teacher “just as a parent, not as a school board member!”

only to find the teacher unable to talk nondefensively to a

person who, whatever the board member’s current self-

definition, was the teacher’s employer. Bill Clinton

(Renshon, 1998) reportedly could not comprehend why

anybody cared about his sexual indiscretions or why Monica

Lewinsky might have found it hard to refrain from telling her

friends that she was having oral sex with the President of the

United States. He seems to have wanted to believe he could

be perceived by the public and by his girlfriend the way he

perhaps perceived himself: as a somewhat overweight and

insecure guy who finds sexual fidelity difficult. He may be at

some level just that, but his role made the perception by

others of that self-representation out of the question.

Thus, the one kind of power we do not have in an

authoritative role is the ability to suspend our power. We

cannot just redefine a situation that by its nature evokes in

others the universal primary experience of being dependent

on people considerably more powerful than they are (i.e.,

that elicits transferences). As Freud learned when he tried to

talk his earliest patients out of their insistence on projecting

parental qualities on to him, transferences cannot be

unilaterally suspended. Along the same lines, the first

analysts, including Freud, overestimated the extent to which

a transference could be “worked through” in a short period.

Later psychoanalytic writing on transference (e.g.,

Bergmann, 1988) assumes that once people are in a

powerful role, especially that of analyst, they are never

likely to be seen as just another human being struggling

along in life. Changes in the ethics codes of various

psychotherapy professions in the direction of prohibiting

sexual contact between client and treater for a considerable

time after therapy has ended reflect the accumulated

experience of individuals who have suffered because the

psychological power differential does not go away even after

a treatment is over.

Psychoanalytic Listening and Therapeutic Power

In psychoanalysis and psychoanalytic therapy there is an

additional power problem that goes beyond role. It is a

morally challenging issue that may say a lot about the

widespread animosity toward the psychoanalytic tradition

even as it accounts for the effectiveness of many analytic

treatments. That is, in psychoanalytic work, therapists draw

power to themselves. By attending repeatedly to the

reactions that a client has toward him or her, a therapist

selectively reinforces the patient’s attention to and

preoccupation with the therapeutic relationship. My

understanding of the reason we cultivate the client’s

transference in traditional analytic work is that if we are to

modify the very powerful, unconscious, pathogenic voices

that haunt the people who come to us, we must accrue a

degree of power comparable to that of their internalized

early objects.

If change were easy, psychotherapists would be out of a

job. People do not come to therapy if their own sense of

agency or the experienced power of the authorities in their

current life is great enough to bring about solutions to their

problems. Sometimes the nontherapeutic resources a person

has are powerful enough: Good advice, emotional support,

and even insightful interpretation of disavowed motives by

friends and acquaintances can sometimes set off chain

reactions of increasingly healthier behavior. The salutary

effect on the forger Frank Abagnale by FBI agent Carl

Hanratty portrayed in Spielberg’s film Catch Me If You Can

is a poignant case in point. In that movie, Abnagale became

less desctructively psychopathic as a result of Hanratty’s

influence. People seek psychotherapy, however, when

ordinary resources are not sufficient to foster the kind of

adaptation they need to make. It is not uncommon for an

individual coming to treatment to have exhausted friends,

relatives, teachers, doctors, and spiritual counselors in an

effort to solve some intractable psychological problem. And

often, these failed sources of help have behaved with

impeccable intelligence and concern, only to confront

ultimate

exasperation

in

the

face

of

someone’s

incomprehensible resistance to change. Schlesinger (2003)

astutely compares trying to make serious changes in

someone’s personality organization with trying to make

significant reforms in an entrenched bureaucracy.

Even authorities in a very powerful position, including

therapists, do not have adequate clout via their role alone to

counteract the effects of many messages from childhood

that rattle around in less accessible areas of the brain. A

friend of mine who had been raised by sexually repressive

parents in a strict Boston Irish Catholic subculture struggled

to develop her stifled erotic potential; in particular, she felt a

formidable

internal

prohibition

on

masturbation.

Intellectually, as an adult, she found her inhibitions absurd.

She wanted to be able to enjoy her body, but every time she

even thought about touching her genitals, she became either

unbearably anxious or physically anesthetic. A priest to

whom she confessed her problem explained to her that most

authorities in the contemporary Church do not consider

masturbation a sin—in fact, they regard it as preferable to

forms of sexual expression that exploit or misuse other

human beings. He encouraged her to enjoy God’s gift of her

capacity for self-arousal. She went home exhilarated,

expecting that this authoritative permission would liberate

her. And yet when she tried to masturbate, she was still

overcome by guilt, and her physical responsiveness shut

down completely. Subsequently she saw a sex therapist, but

when she found she could not bear to do the carefully

graduated homework exercises she was assigned, she

dropped out of treatment.

In contrast to this experience, she described to me how

later, in analysis, her transference had slowly reached an

emotional peak. With the invitation to explore her emotional

life in the safety of her analyst’s office, she started to

experience herself as more and more like a child in the

presence of her prudish, intimidating mother. As the

analyst’s ordinary boundaries began to feel like arbitrary

and irrational restrictions on her freedom, she slowly found

the courage to express her anger and resentment without

censorship. After weeks of attacking her therapist for what

she was experiencing as his oppressive “rules,” she was able

to take in the fact that he was actually on the side of her

capacity to enjoy her sexuality. At that point the

masturbation taboo began to dissipate. Once the analyst had

become, in her subjective world, as emotionally powerful as

the repressive mother of her girlhood, his “permission”

carried much more clout than that of either her sensitive

priest or her competent sex therapist.

This story is both illuminating and cautionary. It has a

happy ending because the analyst could tolerate the

emotional storms that were unleashed by his cultivation of

the transference and because despite the siege on his

boundaries, he was unfailingly clear about keeping them. He

was appreciative of the power he had and did not misuse it.

Other, more ominous endings would have been written if the

analyst had acted in a way that made his patient feel

humiliated about either her inhibition or the intense feelings

that surfaced as she tried to address it, or if he had

prematurely tried to “reason” with her, or if he had

defensively explained away her rage at being constricted by

insisting that these feelings belonged to her mother rather

than to him (this could have easily been rationalized as

“interpreting the transference”)—not to mention the disaster

that would have ensued if he had been narcissistic enough to

decide that what his patient needed from him was not

emotional availability and professional discipline but sexual

stimulation.

A quarter of a century ago, Hans Strupp and his

colleagues published a book aptly titled Psychotherapy for

Better or Worse (Strupp, Hadley, & GomezSchwartz,

1977), written partly in response to claims that

psychotherapy is ineffectual. Some psychologists had

concluded from outcome studies that therapy (presumably

psychodynamic treatment, as that was the major kind

available at the time) is no more effective than spending an

equivalent amount of time on a clinic waiting list. Strupp and

his colleagues noted that when one carefully examines the

data, therapy appears to have been either beneficial or

damaging for the patients studied. A reasonable inference is

therefore not that therapy does not matter but that it matters

for good or ill—not exactly a comforting finding for

clinicians, but at least not a shocking one to those of us who

make our living trying to help people, who see again and

again the unmistakable positive and negative consequences

of our work and that of our colleagues. The problem of

“negative effects” still troubles the field and is the flip side of

the phenomenon of the therapist’s power.

Resistances to Appreciating One’s Power as a Therapist

When I first began doing psychodynamic therapy,

despite all my training I found myself shocked by the fact

that my patients took my interventions seriously, developed

powerful transferences to me, and got better. I remember

thinking, “It makes sense that I would react to my therapist

that way—after all, he’s a very powerful person. But I’m

only me.” We all carry around as a primary identity the

sense of being a child, of being the one dependent on the

power of others, perhaps even of being an innocent. For

many people with significant power, it never ceases to be a

bit surprising that others defer. Unless a defensive

grandiosity has silenced the weak child within, most

powerful people harbor some fears of being found out as an

ordinary human being. Inadequate appreciation of the far-

reaching implications of their power is not uncommon.

I doubt that most clinicians fully appreciate the nature and

extent of their power. By temperament and calling, most

therapists identify automatically with the weak and relatively

powerless. Not only do we all have the residue of our

childhood belief that it is the other people who are really in

charge, we also have recurrent experiences that remind us

how slow and incremental our work is. Especially in

contrast to the compensatory childhood fantasies that may

have attracted us to this way of earning our living, we must

repeatedly acknowledge how little capacity we have to

instigate the dramatic rescues we may have once imagined.

It can consequently be a rude awakening every time some

casual or even carefully empathic remark precipitates a

devastated reaction in a client. It is not surprising that

therapists have a reputation for carefully weighing their

words, even outside the clinical situation. It is a hard habit to

break.

On the other hand, there are aspects of the therapy

situation that insidiously reinforce grandiosity and buttress

the attractive assumption that one’s words are intrinsically

powerful, not just powerful because of one’s role and

activity in that role. A psychotherapist seeking support for

unconscious fantasies of omnipotence does not have to be

clinically effective or interpretively brilliant or even

competent. On any given day, a therapist sees one person

after another for whom he or she, by virtue of a particular

ritual and role, has become a highly significant figure in that

person’s current life. Even when a client conveys hostility

and devaluation, a sensitive clinician can feel how much

preoccupation and emotional energy those feelings contain.

Clients put us at the center of their affective experience,

supervisees look for someone to idealize, and only the most

courageous students readily take issue with mentors who are

in a position to influence their careers. After a while, it

becomes easy for those of us with clinical authority and

narcissistic vulnerability to believe we are pretty special.

Anyone who wants to see the worst-case illustration of

this dynamic should read Linda Hopkins’s (1998) chilling

reflections on the personal and professional fortunes of

Masud Khan, the brilliant but characterologically flawed

enfant terrible of midcentury British psychoanalytic circles.

My friend Arnold Lazarus, who delights in providing me

with examples of the most appalling aspects of

psychoanalytic history, recently forwarded an article on

Khan to me, evidently having concluded that psychoanalysis

has been irredeemably corrupted by omnipotent misbehavior

of this sort by everyone from Freud on down. I have seen

enough integrity in analysts and enough malfeasance in

denizens of other therapeutic communities to suspect that

the problem is not so much with analysis as with human

nature and the seductions of power. But it is incontestable

that psychoanalytic therapy provides fertile territory for

misusing one’s role.

Empowering the Patient

In the course of psychotherapies that are going well,

clients gradually feel more realistically powerful and less

dependent on their therapist’s power, more emotionally

equal and less inferior in their role. Many of the standard

features of psychoanalytic practice represent the effort to

help patients find, embrace, and expand their power. For

example, by withholding advice and overt personal

influence, therapists implicitly express their confidence that

patients can discover or craft their own answers once they

understand themselves better. By waiting for the client to

choose the topics discussed in any session, we try to convey

a sense of trust that some inner dynamism in the patient

“knows” how to get to the problem area. By surviving the

intensity of their negative feelings, we demonstrate that their

power is not necessarily destructive. Even when we work

with people whose psychology requires us to be more active

and advisory, we take pains to respect their potential

autonomy as far as this is possible and safe.

By the phrase “realistically powerful” in the previous

paragraph, I allude to the fact that there are clients who

begin treatment with a sense of omnipotence (sometimes of

psychotic proportions) and thus feel anything but weak.

Some of these clients are miserable because they feel their

power is evil and dangerous; others complain that despite

their obvious power, there seems to be something wrong

with their capacity to enjoy life. For such individuals, the

sense of power is defensive: Their grandiosity protects

against feelings of terror, rage, envy, humiliation, or

unbearable grief. It is also ultimately illusory. It contrasts

stunningly with the realistic power expressed in a growing

sense of authentic competence, perception of options and

choice, willingness to take risks, and confidence in one’s

ability to handle problems—in other words, those capacities

that arise in therapy out of repeated experiences of

unpunished self-expression and mutually examined efforts to

alter self-defeating patterns.

Under ideal circumstances, by the end of a successful

course of therapy the patient feels grateful for the therapist’s

professional competence but not awe-struck at the

therapist’s wisdom, goodness, or power. Some degree of

idealization may work in favor of the therapy process, but as

termination approaches, idealizing feelings should have

shrunk to normal appreciation, by both parties, for a job well

done. The patient feels empowered to leave and also to

choose to come back if problems arise in the future. By this

time, there is typically a warm, egalitarian feeling between

client and treater. (Therapists joke among themselves that

the job is a masochist’s paradise: Just as we come to feel

that a patient is easy to be with, pleasant to listen to,

someone we would enjoy having as a friend, we have to let

him or her go and greet the next miserable malcontent.)

The foregoing description may not apply to patients with

severe psychopathology—some of whom have to hire and

fire several therapists before they can settle in with one they

dare to try to trust. It also does not fit the circumstances of

practitioners who work in settings where the length of

therapy is not under the patient’s control. Under conditions

of forced termination, the best a therapist can do is to try to

maximize his or her power during the main portion of the

treatment and then take care toward the end to try to

“return” it to the patient. A common way of doing this when

the work has gone well is to congratulate the client for the

progress and to make explicit statements about how

whatever was accomplished reflects not just the therapist’s

skill but the patient’s talent and hard work. Residual

idealization is probably more common after short-term than

longterm work.

Love

The psychotherapy situation naturally elicits love from

clients. In fact, it does so in such a reliable way that Martin

Bergmann (1987, p. 213) has observed, “For centuries men

and women have searched for mandrake roots and other

substances from which a love potion could be brewed. And

then … a Jewish Viennese physician uncovered love’s

secret.”The secret is to listen carefully, to be genuinely

interested in the other person, to react in an accepting and

nonshaming way to his or her disclosures, and to make no

demands that the other party meet one’s emotional needs—

defining aspects of the psychoanalytic arrangement.

It has long been known that many patients fall in love with

or come to love their therapists. It has been less highly

publicized that therapists love many of their patients, though

there is a certain amount of fantasy about this that can be

inferred from some movie versions of psychotherapy.

Matter-of-fact acknowledgments in the psychoanalytic

literature that we love our clients are rare, and even rarer

are suggestions that it is our love that is the main therapeutic

agent (see, however, Ferenczi, 1932; Gitelson, 1962; Hirsch,

1994; I. Hoffman, 1998; Lear, 1990; Little, 1951; Loewald,

1960; Nacht, 1962; Pine, 1985; Searles, 1959; Steingart,

1993). In fact, there has been a certain amount of disdain in

some psychoanalytic quarters for the idea that love cures.

Kohut’s theories were more than once critiqued on the

grounds that his ideas were reducible to trying to heal

patients via the analyst’s love and hence were ipso facto

suspect.

But there are signs that the L-word is coming out of the

closet. In the year I was getting this book ready for

publication, there appeared two groundbreaking articles on

the role of love in therapy, both from analysts who assume

intersubjectivity and mutuality in the psychotherapy process.

Joseph

Natterson

(2003)

suggests

that

we

view

psychotherapy as a “mutually loving process” in which the

therapist’s

“subordinated

subjectivity”

fosters

an

actualization of love along with an actualization of self in

patients, through a natural progression of desire, belief, and

hope. Daniel Shaw (2003), after noting the skittishness with

which psychoanalytic writers have addressed the question of

their love for their patients, concludes that “analytic love,”

which he differentiates from romantic, sexual, and

countertransferential love, can be a critical element in

healing. Shaw raises an interesting question:

Psychoanalysis provides a ritualized setting for a process that

encourages the development of the analysand’s intimate awareness of

himself. In the process, analyst and analysand inevitably and necessarily

become intimately involved with each other, intellectually and

emotionally. At the heart of this endeavor … is a search for love, for the

sense of being lovable, for the remobilization of thwarted capacities to

give love and to receive love. This may seem a more fitting description of

the analysand than the analyst, but consider our choice of profession. Is it

not likely that we chose our work, at least in part, because it affords us

the means of realizing the aim of being especially important to—

especially loved and valued by—our analysands? (pp. 252–253)

I would add that being a therapist offers us the

opportunity to experience ourselves as loving, a state of

mind that is inherently rewarding and good for the self-

esteem. And as Racker (1968) noted, the loving attitude

inherent in conducting therapy also assuages guilt by

symbolically making reparation to early love objects whom

we unconsciously believe we have damaged.

It is increasingly clear from empirical studies of

psychotherapy that it is the relationship that heals. But “the

relationship” is a bit of an abstraction. What happens

between two people when one enters the relationship

suffering and leaves it feeling less symptomatic, more alive,

more agentic, more genuine? Neuropsychological studies are

revealing that objectively, when we remain in intimate

emotional contact with another person, changes take place

in our respective brains (see

Chapter 11)

. But subjectively, it

certainly seems that love has been generated in the dyad and

has been taken in by the client with therapeutic effects. I

think Bergmann (1987) is right (and this was Freud’s

meaning as well, in his comment to Jung that psychoanalysis

is a cure through love) that what initially inspires the

patient’s love for the therapist is the sense that the therapist

is both similar to (by being in a caregiving role) and different

from the childhood caregivers. After the alliance is

established, it is often the ways the therapist differs from the

parents that touch clients most powerfully.

But at some point (early with more borderline and

psychotic clients and later with neurotic-level people), the

therapist is experienced as just like the pathogenic early love

objects. With each new patient I become awed once more

by the emergence of transference and transferential

reenactments. The recurrence in the therapeutic relationship

of the main emotional currents in the client’s history is a

wondrous

phenomenon.

What

makes

it

especially

fascinating is that both parties to therapy start out earnestly

resolving that what happened to the client earlier will not

happen this time around. The patient is looking to undo the

prior damage and thus tries to choose a therapist who offers

a contrasting experience to the one internalized in

childhood; the therapist longs not to fail the patient as the

early caregivers did. And yet with stunning inevitability, both

parties find themselves caught up in repetition: Patients who

are convinced that all authorities are critical elicit the critical

part of the therapist, those who presume that all men are

narcissistic somehow evoke the narcissism of a male

clinician, and so forth. If our hopes that we can love

someone into health via understanding and good intentions

are doomed, if instead we replicate the pain of the past,

where does the love come in?

I think the therapist’s love is experienced mainly in

processing the repetitions. The client may feel hurt in ways

excruciatingly like his or her childhood suffering, and yet the

therapist, unlike the early love objects,tolerates the client’s

pain, knows that the interaction feels horribly familiar, and

by empathy and interpretation contributes to the client’s

capacity to distinguish what has happened now from what

happened in the past. The patient’s activity in recreating the

situation is examined nonjudgmentally, leading ultimately to

an increase in the sense of agency. The affects attending the

repetition are accepted and processed as they were not the

first time around. And frequently, the therapist’s remorse

about having participated in replicating a painful early

experience is evident to the client, who feels the loving

repair that is inherent in apology. It can be deeply touching

to patients to realize that the therapist’s narcissistic wishes to

be perfect or to be seen as innocent take second place to his

or her honesty and wish to restore the therapeutic

connection.

Winnicott (1947) was doubtless right that hatred is as

inevitable and important as love, and that many patients

need to evoke the therapist’s sincere hate before they can

tolerate his or her love. And Ferenczi (1932, cited in Shaw,

2003) seems intuitively accurate in bemoaning the fact that

one cannot just decide to love a patient; the feeling must be

genuine to be therapeutic. Those clinical populations that are

most damaged in their capacity to love, namely, antisocial

and narcissistically organized individuals, are also the most

notoriously difficult to help. Could that be because their

incapacity to love makes it hard for therapists to feel

genuinely loving toward them?

I have worked with people it took me literally years to

love. I had to endure a lot of hostile, defensive posturing that

was very off-putting before I felt I had made contact with

the hurt and lovable person under all the layers of self-

protection. It troubles me when I cannot find something to

love in a person who comes to me for help, and I suspect

that this feeling is not uncommon among therapists. With the

patient I mentioned in

Chapter 3

, whose passive hostility

sparked the unsatisfying interchange with my would-be

Rogerian supervisor, I was not able to feel any genuine

compassion toward her until I serendipitously caught a

stomach flu. My gastrointestinal symptoms were strikingly

similar to those of the psychosomatically implicated ailments

about which she interminably complained, and they were

miserable. When I “got” viscerally the kind of pain and

nausea she coped with every day, discomforts I had to bear

for only a day or two, my heart finally went out to her. In a

similar vein, my friend Nicole Moore, a psychiatrist in the

U.S. Air Force, confided (personal communication, August

20, 2003):

I don’t like myself when I can’t find something to love in a patient. I

look for it. Often I can find something in the person’s history that stirs my

genuine compassion; I can love the child who went through that and hold

an image of that child in my heart. I think when patients see the love

reflected back at them, they start to believe they are lovable after all, and

they start to get better.

I want to make it clear that psychoanalytic love includes

respect and is anything but infantilizing. It is not

incompatible with all the negative feelings toward patients

that get stirred up in therapy, nor is it incompatible with

setting limits, interpreting defenses, confronting self-

destructiveness, and inflicting inevitable pain—both by

accurate observations that are hard on a patient’s self-

esteem and by inaccurate ones that disappoint because the

therapist has again demonstrated fallibility. Like any kind of

love worth the name, it is not based on distortion; that is,

therapists do not idealize clients in order to feel loving

toward them. We try to love them as they are and have faith

that they can grow in the ways they need to grow.

I doubt that anyone can feel truly loved unless he or she

has been truly recognized as a combination of positive and

negative qualities, good and evil. Here I return to the theme

of honesty: In supporting the effort to pursue and name what

feels true, no matter how unattractive, the therapist creates

the conditions under which clients can feel loved for who

they really are. In the context of this love, they can begin to

expand, to experiment, to hope, to change. As Shaw (2003)

concluded:

Analytic love is indeed complicated and dangerous, and like all

loving, carries the potential for devastating disappointment. This

knowledge, rather than leading us to ignore, omit, or cancel our love,

seems instead a call to persist in loving, as authentically, deeply,

respectfully, and responsibly as we can. (p. 275)

Notes

1.

Although Spence and Schafer take their observation

in radically different directions, they have both

pointed out that clinical narrations cannot be

assumed to be historical “facts.” Schafer has recently

commented, “Donald Spence … a confirmed

empiricist … criticizes psychoanalysis for not

amassing hard historical facts through scientific

research

that

would

satisfy

hard-nosed

experimentalists. I view Spence as my polar opposite.

For me, clinical narrations are versions of a life that

are as close to true versions as one can hope to get

through analysis” (1999, pp. 348–349).

2.

I have made the argument for formal and

comprehensive

history-taking

in

Chapter 1

of

Psychoanalytic Diagnosis (McWilliams, 1994). I

have discussed the process of developing and sharing

a

dynamic

formulation

in

Chapter

2

of

Psychoanalytic Case Formulation (McWilliams,

1999).

3.

For an interesting use of this principle within a

classical psychoanalytic treatment, see Volkan

(1984). In more recent psychoanalytic writing on

helping therapists to help patients to speak with

feeling, Martha Stark’s (1994) explication of her

distinctive interpretive style, Stephen Appelbaum’s

(2000) book on “evocativeness,” and Karen

Maroda’s intended book on technique from a

relational perspective document different ways of

furthering authentic expression.

Chapter 7

Boundaries II: Quandaries

What other occupation requires of its practitioners that they be the

objects of people’s excoriations, threats and rejections, or be subjected to

tantalizing offerings that plead “touch me,” yet may not be touched? What

other occupation has built into it the frustration of feeling helpless, stupid

and lost as a necessary part of the work? And what other occupation puts

its practitioners in the position of being an onlooker or midwife to the

fulfillment of others’ destinies?

—EMMANUEL GHENT (1990, p. 133)

Most of this chapter concerns issues that might be

labeled “Things they didn’t tell me in my training program.”

Recently, in preparation for a lecture I had agreed to give on

that general topic to a convention of therapists, I asked

members of one of my consultation groups to associate

freely and out loud about common clinical quandaries for

which their formal professional training had not prepared

them. It was a fascinating meeting, punctuated by the

laughter of mutual recognition and the eye-rolling of

reciprocal condolence. It also raised important questions

about the lacunae in our literature on psychotherapy, the

inadequacy of academic psychology and descriptive

psychiatry to give us insight into some very common but

unresearched phenomena, and the inevitable insufficiencies

of our ethics codes.

Therapists often begin their professional life having been

told (or having inferred) that they must accept the client as

is, and that their own needs and feelings must be

subordinated to the task of empathic understanding,

regardless of what the patient presents. This well-intentioned

position can be taken too far. A colleague of mine describes

how she was asked, when interning in a mental hospital, to

do psychological testing with a man whose problems

included compulsive masturbation. He was brought to her

office in a bathrobe, and as she began the evaluation

procedure, he opened it and began playing with his penis.

Because no one had ever emphasized that she had a right to

define her own professional boundaries, she did not feel

comfortable insisting that he wear street clothes and control

his behavior during the testing. It must have been an

awkward couple of hours.

I have arbitrarily divided the topic at hand into accidental

or unpreventable boundary problems and unconsciously

orchestrated enactments. Admittedly, many of the most

troublesome interactions between therapists and clients have

aspects of both conscious innocence and unconscious

premeditation. In addition, seemingly similar incidents can

have substantially different dynamics or radically different

meanings to the participants. Nevertheless, it makes a

difference to a therapist whether one is confronting a

situation unforseen by both parties or whether one has been

presented with a dilemma that the client, often with the

therapist’s unconscious participation, crafted in order to

stage and work over some internal conflict.

In a separate section, I deal with the question of the

therapist’s self-disclosure. During the past couple of

decades, this topic has inspired a vast literature, especially

by analysts in the relational movement. In that literature as

well as in case conferences and workshops, analytic

practitioners have been increasingly forthcoming about the

fact that their behavior with clients often deviates from the

idealized “classical” model with which many of them were

originally inculcated, a model that took literally Freud’s

injunction to the analyst to “be opaque to his patients and,

like a mirror, … show them nothing but what is shown to

him” (1912b, p. 118). I cannot do justice to all the nuances

of self-disclosure issues in a short space, but I can at least

give readers a sense of the landscape and its main features.

Finally, I take up the multifaceted question of touch in

psychotherapy. That topic is so complex, so redolent of

deep emotional memories, so dependent on context for its

meaning, and so culturally various in its expressions that it

requires

its

own

treatment.

Every

experienced

psychoanalytic therapist I know has had patients who have

requested or demanded a hug, or who have suddenly

grabbed the therapist in an embrace. And yet all of them

also say that their training in psychotherapy did not prepare

them for how to deal with these situations. Beyond their

teachers’ exhortations not to have sexual contact with a

client, there is a vast expanse in which beginning therapists

often find themselves at sea. In what follows, I hope to make

it a little easier for them to navigate those waters.

Accidents and More or Less Innocent Events

Chance Encounters

One of the most burdensome side effects of being a

therapist is that when one runs into a patient unexpectedly,

all kinds of problems may arise. This is true to some extent

for members of any profession with emotional power—

many

people

find

themselves

self-conscious

and

hypersensitive when they have out-of-role interactions with

their gynecologist or their child’s teacher or any kind of

celebrity—but the question of how to handle unexpected

encounters is particularly problematic for psychoanalytic

therapists and their patients. Practitioners in Manhattan tell

me that chance meetings happen often enough even in large,

urban environments; in small, rural communities, managing

out-of-office interactions with patients is a chronic fact of

professional life. Among pastoral counselors, interactions

with their clients within their communities of faith are

commonplace. In university settings, running into patients is

virtually unavoidable. When one of my clinical psychology

graduate students decided to round out her life by doing

something utterly unrelated to psychotherapy training, she

arrived in her leotard for the first meeting of a small dance

class, only to have a client show up for the same instruction.

Another colleague encountered a client at a four-person

meeting for academics interested in Buddhism.

Handling intrusions into what one expected to be private

space is a source of significant unacknowledged stress for

therapists. The fact that one has to exert a constant

discipline inside the consulting room is an expected demand

of the therapeutic role, but it can come as a painful shock

that a comparable degree of discipline is often required in

one’s free time. Moreover, many therapists have fantasies

about the dangers of personal exposure that rival the

nightmares of their most paranoid clients. Suggesting that

therapists do not talk enough among themselves about the

dynamics of their own dread of being found out in some

horrifying way, Jonathan Slavin (2002) recently quipped to

an appreciative audience of psychoanalysts that unexpected

run-ins with patients are frequently described with the affect

appropriate to a “near-death experience.”

Beyond our neurotic reasons for discomfort with

unplanned encounters, there are some perfectly realistic

professional problems that they raise, mainly because the

emotional context is complicated. People who are

unexpectedly confronted with the off-duty presence of their

therapist tend to be conflicted in their reactions, and

individual patients differ about which side of the conflict

they express. On one hand, the asymmetrical nature of

psychoanalytic relationships (the fact that therapists know

intimate details of their clients’ lives, whereas clients know

comparatively little about the lives of their therapists) can

make the real-life existence of the therapist a matter of

intense fascination to clients. On the other, the fact that

therapists hear people’s most shame-filled secrets gives

some patients more than enough motivation to hope they will

never encounter their therapist anywhere but in the office.

Some individuals are so secretive about even being in

therapy—never mind the content of their revelations—that

they do not want us to admit to knowing them, while others

feel terribly wounded if they bump into us socially and are

treated as invisible. Some are thrilled to find that the

therapist is “just another human being,” while others are

distressed that their idealized image of the therapist has been

tainted. It is important here, as in most other areas, to follow

the patient’s lead, but it is not always easy to figure out what

that is.

What

boundaries

are

appropriate

for

these

“extratherapeutic” contacts? This question is more

complicated than policies about money and time, because

less of the issue is under the therapist’s control. Moreover,

at the beginning of treatment, it makes little sense to talk

about a policy for out-of-office encounters, because unless

the client has had previous psychotherapy, he or she has no

experiential basis for expecting that it will be a big deal to

run into the therapist out of role. Still, if the two parties have

reason to expect that their paths will cross, they should at

least discuss whether they will say hello or whether the

patient prefers to act as if the therapist is a stranger. If they

have significant overlapping social connections and there are

other resources available, for the sake of both therapist and

patient they should rethink whether it is a good idea to work

together. If they live and work in a small community with

limited therapeutic resources, there may be no choice but to

contract for treatment knowing that they will encounter each

other repeatedly. An early conversation about this fact of life

may be critical to the success of therapy.

As with every aspect of clinical decision-making, much

depends on the patient and the nature of the therapeutic

contract. It is relatively easy to sound out a higher-

functioning patient about how he or she prefers the therapist

to behave at chance meetings (i.e., whether the therapist

should acknowledge the client, whether the client would

want to introduce the therapist to family members or friends,

what signal the client could give when not wanting to be

approached), and then to respect the person’s wishes. In the

special case where the patient is also a therapist or where

the two parties are unavoidably in the same religious or

political group, therapist and patient can expect to find

themselves together at meetings, conferences, and social

events. Typically, the therapeutic partners greet one another

with a little cordial small talk and then keep a respectful

distance.

Yet even with clients in the neurotic-to-healthy ranges,

once strong transference feelings have developed, out-of-

office encounters can create very troublesome situations for

both parties. It is a frustrating fact of psychodynamic life

that patients who are immersed in powerful transferences

may assume that seeing the therapist out of role equates to

seeing the “real” therapist. In other words, they may insist

on the validity of their transference-driven perceptions

because at this sighting, the clinician is not behaving with the

reserve and discipline typical of his or her office behavior,

and patients can find evidence, in this less inhibited version

of their therapist, that everything they fear (or wish) is true.

An analysand of mine, a woman whose mother had

wanted her to be a boy, was certain that I prefer males to

females. One day she came to her session crushed, because

she had seen me at a conference luncheon, where I had

chosen to sit next to a man. In this instance, I happened to

remember and so called to her attention the fact that the

person on my other side was a woman. Her selective

perception became obvious enough to her that she was able

to entertain a small challenge to her conviction that, like her

mother, I disdain people of her gender. Unfortunately, one

does not always have such evidence available. I could just as

easily have been sitting between two men, or between two

women by whom I seemed bored. Or I could have been

talking only to the man when my patient happened to be

watching. It is much harder to analyze the client’s

contribution to a perception that is bolstered by evidence

from outside the office, and when that evidence is

interpreted in support of hurtful early beliefs, it is painful to

both therapist and client.

With more troubled or emotionally vulnerable patients,

extratherapeutic contacts are frequently quite disturbing.

Some narcissistic individuals cannot tolerate the damage to

their idealization when they run into their usually elegant

therapist at the mall, in jeans, looking harried and herding a

preschool brood where they do not want to go. Clients with

a paranoid streak have been known to fire their therapist

because of seeing a politically unacceptable bumper sticker

on the clinician’s car. People with histories of sexual abuse

can be terrified if they perceive evidence of their therapist’s

sexuality or seductiveness in social situations. Of course, it is

critical to talk with patients immediately after any such

encounter and to try to process their reactions, but

occasionally they are too distressed to do so and bolt

precipitously from treatment, leaving the therapist with an

irrational but intense guilt. I once lost a paranoid client with

whom I had worked productively for two years because he

saw me at a restaurant, having lunch with a person he

despised. Especially given the inevitability of unplanned

encounters and the importance of therapists’ having

satisfying involvements outside their professional role, I do

not know of any way to deal with these severe, therapy-

destroying reactions other than with a philosophical attitude:

Shit happens.

Some patients, especially when under the sway of an

intense transference, actively seek out extratherapeutic

interactions. They may also go to great lengths to find out

information about their therapists; the Internet offers endless

possibilities for intrusiveness. In individuals with serious

psychopathology, especially borderline clients with any

tendency toward erotomania, interest in learning about the

therapist’s “real” self can become intense and obsessive. A

patient of one of my colleagues announced that she had

joined her therapist’s gym in hopes of seeing her naked.

More than one practitioner I know has been stalked by a

borderline patient. It is crucial for a clinician to make clear

to such a person what behavior will not be tolerated, and

what will be the consequences if the therapist’s boundaries

are ignored (e.g., a break from treatment for several days or

weeks). With patients who invade their privacy, therapists

must set reasonable self-protective limits and insist on

compliance, even if that means reporting the client’s

harassment to law enforcement officials. In the absence of

utterly consistent boundaries, efforts to interpret or to

convey understanding of the client’s driven behavior will

only reinforce the invasive actions and the primitive fantasies

they express (see Blum, 1973; Meloy, 1998).

As I stressed in the previous chapter, it is important for

psychoanalytic practitioners to appreciate that to their

patients, they are never really “out of role.” The power in

the role affects clients sufficiently that the therapist cannot

voluntarily exit from a consequential place in their emotional

experience. It can be tempting for many reasons to try to

dissolve or ignore boundaries created by role and relate “just

as one person to another,” but the interaction is rarely

received that way. In my community, a man who sat on the

town council once created a local political disaster by

criticizing an elected official in colorful terms to a neighbor.

“But I wasn’t speaking as a councilman,” he protested; “I

was just speaking as a friend.” It was hard for him to

assimilate the fact that he was not the one in control of how

his remarks were received. Similarly, therapists must accept

the reality that they are involved in something that has its

own dynamic, a dynamic that is frustratingly unresponsive to

a clinician’s acts of will.

Innocent Invitations

Some of our customers arrive at our doorstep already

knowing that it is conventional to keep the therapist-patient

relationship uncontaminated by coexisting connections in the

world beyond the consulting room. Others make the

perfectly reasonable assumption that the therapist is like

most other professionals—teachers, dentists, veterinarians,

attorneys, accountants, clergy, doctors, people one might get

to know in a social setting after the professional business is

transacted. These clients may invite the practitioner to

dinner or to a party or fund-raising event in the same way

that they would invite any professional they got to know to

such a function. Even when such invitations are full of

unconscious wishes and fantasies, they may be extended

with an innocent ignorance of their potentially problematic

nature. In the early years of the psychoanalytic movement,

before we fully appreciated the implications of the

phenomenon of transference, analysts were similarly naive;

they assumed it was natural to be in multiple roles with

patients, just as they would have been had they been

someone’s family doctor. Freud used to introduce his

analysands to his wife and children. He also took his friends,

colleagues, and even his daughter into treatment. He

meddled in his patients’ love lives. Sometimes an analyst and

analysand in the same professional community would go on

vacations together and continue the analysis. Instances of

what would now be considered boundary transgressions

sometimes worked out reasonably well, but the more

egregious examples had negative and even disastrous

consequences (Gabbard, 1995).

Innocent invitations for out-of-office interaction tend to be

extended early in therapy, before the transference heats up

and the patient naturally comes to see the awkwardness of

combining a therapeutic relationship with social interactions.

The clinician’s response to such an invitation should be

something along the lines of “thanks very much. I appreciate

the invitation, but I’ve learned over time that it’s better in a

psychotherapy relationship to try to avoid contact outside

the therapy hour. It can get really difficult and

uncomfortable, when you’re exposing all kinds of intimate

thoughts and feelings here, for us to interact in a matter-of-

fact social way. It can feel oddly false, and although I’m

sorry to miss out on what you’re offering, I’m going to

decline, based on my overall sense that it’s better for you

and me to keep our relationship uncomplicated by

interactions outside our work here.”

If the client persists and/or seems wounded, one has to

clarify the message and reinforce it without acting out one’s

natural irritation at being put in the painful position of

disappointing a person one cares about. One can say, for

example, “Maybe I’m being too rigid, but I’ve found I just

can’t be in two different roles with people I work with as a

therapist. It’s one of those limitations I have that you and I

will just have to live with.” In subsequent sessions, it is

important to be alert for evidence of the client’s reaction,

which may include a painful sense of having been rejected, a

belief that the therapist is critical of the person for having

asked, and fantasies that the “real” reason for the refusal is

the therapist’s distaste for the patient. Occasionally, there

may also be some awareness of the relief that comes with

learning that the therapist will preserve the boundaries even

when given attractive invitations to transgress them.

Cultural and subcultural norms may complicate this issue

(Foster, Moskowitz, & Javier, 1996; Sue & Sue, 1990). In

some ethnic groups, parents, grandparents, or other family

authorities may insist on meeting a family member’s

therapist before supporting the person’s decision to go into

treatment. I have known several practitioners working in

ethnically distinctive communities who routinely accept

dinner invitations from the families of prospective clients,

knowing that in the subculture in which they practice,

psychotherapy is not going to happen without the family’s

approval of the practitioner. While teaching in New Zealand,

I learned that in Maori subcultures, families observe a ritual

at the beginning of a member’s therapy, in which the

therapist symbolically becomes part of the family. At the

end of treatment, there is a ceremony of leave taking from

the family. Sometimes one has to become known to some

extent as a “real person” outside the office before one can

take a patient into treatment and slowly socialize him or her

into the role conventions that govern psychodynamic

therapy.

Enactments

Over the past several decades, analytic therapists have

noted changes in the kinds of clients who come to them for

help. The rigid, moralistic, inhibited patient of the Freudian

era is not unknown, but much more common now is the

person who repeatedly acts in driven, highly destructive,

entitled, or self-harming ways. Suicidal and parasuicidal

gestures, abusive behavior, sexual risk taking, self-

mutilation, eating disorders, and addictions of various kinds

seem to be the order of our day. We are seeing more clients

diagnosed as borderline, personality-disordered, and

posttraumatic. Whether or not societal changes have brought

about a significant shift in psychopathologies (as many

therapists believe), more individuals with serious problems

controlling their behavior are seeking psychotherapy. Such

patients typically communicate with their therapists more by

enactment than by verbalization.

Relational analysts have persuasively argued that even the

treatments of cooperative, verbally adept individuals are

better understood in terms of the progressive clarification

and exploration of mutual enactments than by reference to

the analyst’s dispassionate interpretation of free associations

(see Hirsch, 1998). A consensus seems to be evolving (J.

Greenberg, 1991; I. Hoffman, 1996; Jacobs, 1986; Mitchell,

1988; Renik, 1996; Slavin & Kriegman, 1998; Stolorow &

Atwood, 1997) to the effect that it is not possible to avoid

being pulled into the dramas that are central in the patient’s

psychology (cf. Levenson, 1972). Nevertheless, there is a

marked difference between the subtle inductions into

repetition that characterize the analyses of high-functioning

individuals and the stark pressures for special concessions

made by more troubled patients. My remarks in this section

pertain mostly to the less self-observing, more regressed and

demanding clients who desperately need therapy yet

repeatedly put the treatment in jeopardy. There follows a

discussion of some provocations and potential boundary

infringements with which therapists often cope.

Attacks on Professionalism

Some clients behave toward the therapist in ways that

broadcast a refusal to respect the clinician’s professionalism.

Often, a person is overtly cooperative and friendly while

being covertly devaluing. Young-looking therapists and those

the client knows to be in training are particularly vulnerable

to this indirect yet palpably hostile depreciation. Examples

include the patient who immediately uses the therapist’s first

name in a tone more appropriate to a teenage pal, the

patient who interrupts a discussion of serious issues to

exclaim, “Nice earrings! Where did you get them?,” the

patient who repeatedly touches the therapist’s arm or

shoulder with the familiarity of a buddy, and the patient who

flirts or tells jokes or tries to seduce the therapist into an

alliance against the other sex or some third party, as if the

practitioner’s appropriate role is to gossip about the perfidy

of men or the exasperating habits of mothers-in-law.

It is hard to respond in a professional manner to these

incursions. The client’s behavior invites a kind of

chumminess, yet if the therapist accepts it at face value, an

important resistance to authentic participation in treatment

will be collusively ignored. On the other hand, a therapist

who addresses the devaluation directly risks sounding as

prim and judgmental as a high school librarian enforcing a

no-talking rule—thus providing new ammunition for the

client’s campaign to avoid acknowledging the therapist’s

position of responsibility and to escape the invitation to rely

on it. The best way I know out of this dilemma is via one’s

sense of humor. Ideally, the therapist can find a way to

enjoy the playfulness in the client’s provocation (much as

one would enjoy a three-year-old child who experiments

with calling her mother “Emily”), and can make a light,

slightly teasing, matter-of-fact quip that does not require a

thoughtful response from the client. For example, “I see you

enjoy being on a first-name basis,” or “You’d rather talk

about my earrings than about your problems?,” or “If I

didn’t know you had come here because you’re suffering,

I’d think you were trying to pick me up!,” or “Once we

agree about everything that’s wrong with men, maybe we

can get into how particular men have disappointed you.”

In carrying off comments like these, it helps for the

therapist to have a kind demeanor and an unflustered tone.

If the clinician seems too irritated, the client can feel

devastatingly exposed (as a hostile provocateur) and/or

privately triumphant (for successfully getting the authority

off balance), and neither attitude is particularly conducive to

the progressive self-revelation that therapy requires. If the

therapist’s annoyance does leak out and the patient picks it

up, one can simply admit that it is hard to remain

nondefensive when one feels subtly attacked. The therapist

can follow up such a remark with some comment that shows

that he or she has not lost a sense of humor. Even if the

clinician’s intervention is empathic and adroit, the patient is

likely to feel a pang of humiliation; consequently, some

processing of the interaction may be necessary.

Newer therapists are often flummoxed by disarmingly

provocative clients. They may find themselves absorbing a

lot of hostility before figuring out how to address the

relentless devaluation to which an ambivalent patient is

subjecting them. Taking one’s time to find a nonpunitive,

self-respecting stance in the face of a covert assault is

certainly warranted, given how disastrous it can be to the

treatment for the therapist to come off as either impotent

and self-devaluing or defensive and heavy-handed. It may

help to practice delivering a casual and slightly self-mocking

line such as “So you’re afraid I’m a rank beginner who

doesn’t know the first thing about helping you,” or “You

seem to be trying to tell me that at my tender age I couldn’t

possibly know enough to be of any value to you.”

Fortunately, one’s skill in responding quickly and gracefully

to such provocations increases over time.

Loaded Invitations

Sometimes a client’s invitations are not so innocent as

those I discussed earlier; that is, they are extended in the

context of at least some awareness that an acceptance of

them would constitute a departure from conventional

professional norms. Such solicitations often express the

client’s natural wish for evidence that he or she is in some

way “special” to the therapist. Sometimes the dominant

emotional tone in an invitation is gratitude. More than one

client has invited me to her wedding, explaining that she

experiences me as a loving parental figure who simply

“belongs” at such an important rite of passage. Sometimes

an invitation strikes the therapist as full of aggression,

conscious or unconscious, as if the client is trying to corrupt

the therapeutic process or daring the clinician to enter a

conspiracy to “break the rules.” It is my impression that

many treatments include at least one occasion when the

practitioner feels put on the spot by a patient who

consciously intends, by asking the therapist to a special

event, to honor the powerful attachment between the two

parties. It can be difficult to decide how to respond

therapeutically to such invitations, or even how to think

about them. One has to consider whether it might be

reasonable to accept, and, if not, how to decline without

injuring the patient.

When one is given an invitation by a client, it is often wise

to stall: One can reasonably ask the patient for time to

consider the implications together. The parties need to think

about the meanings in this particular context of both

acceptance and rejection and to explore the inevitably

complex motives behind the proposal. Occasionally, there is

a good therapeutic reason to accept a patient’s invitation. It

is arguable, for example, that a practitioner’s understanding

of a musician or actor or athlete will be increased by

attendance at one of the person’s concerts or plays or

games. Even if appearing at a client’s performance does not

significantly increase the therapist’s understanding, it may

be a critical gesture from the viewpoint of a client who

needs to feel known by the practitioner not only as the

embodiment of psychopathology but also as an effective

adult in the world outside the consulting room.

If the therapist decides there is justification for accepting

an invitation, he or she should consider doing so on the

condition that social interactions will be minimal. The

therapist’s comfort in the situation is not a trivial issue. Even

if the patient is proud of being in therapy, it is awkward to

be introduced as someone’s shrink; it makes other people

uncomfortable, and it tends to leave the therapist feeling

vaguely inappropriate, like a person who wore a business

suit to a picnic. Being identified as the patient’s “friend” or

“colleague,” on the other hand, feels discordant with the

overall commitment to honesty that sustains analytic

psychotherapy. Subtle issues of confidentiality may arise.

Thus, agreeing to see a performance but declining to go

backstage and meet the client’s cohorts, or agreeing to be

present at a wedding but not at the reception may sometimes

resolve the tension between honoring the client’s wishes and

keeping the treatment free of unnecessary complications.

If, as is more frequently the case, the therapist feels that

accepting an invitation would not be in the best interest of

the treatment—or if the therapist simply does not want to

attend for personal reasons—there is no way to avoid some

hurt feelings. With higher-functioning clients, the resulting

sense of rejection can be useful grist for the therapeutic mill,

but with more fragile people, it can feel devastating and can

shut down the therapeutic process. In fact, it is usually an

appreciation of the tenuousness of a client’s self-esteem that

inclines therapists to accept invitations that might be more

wisely declined. As with more innocent invitations, injury

may be mitigated if the therapist demurs not on the basis of

“this is for your own good” but by reference to personal

needs and feelings. “I’m sorry, but I just wouldn’t feel

comfortable,” or “I appreciate your inviting me, but I don’t

like being in social situations with people I’m working with

in therapy. It can feel too strange and false to be in this very

intimate professional role and simultaneously acting more

like a social acquaintance.” Or even, “I’d love to go, but I

wouldn’t want to get in trouble for seeming to violate the

ethical standards of my profession, which are very strict

about therapists staying in their role.” If the therapist speaks

calmly and with self-assurance—that is, without guilt or

equivocation—clients are more likely to accept the limit and

not to keep pressing, whatever their emotional reactions to

being turned down.

It remains a possibility, however, that the reason for a

professional limit has nothing to do with the clinician’s

comfort and everything to do with what is for the patient’s

“own good.” I have sometimes wanted to accept a client’s

appealing invitation yet had to respect the quiet, insistent

internal voice telling me it would not be a good idea. Even

with unappealing requests for dubious favors, I have been

tempted to yield to earnest, persistent entreaties just to

placate a client or to try to show how generous I am. In such

cases, especially when a client is winningly imploring the

therapist to make an exception, or is hurt and angry about

the therapist’s refusal, the best one can do is to say

something such as “I may be wrong, but 1 don’t think what

you want is really in your interest. As your therapist I have

to stand for what makes sense to me.”

The more there is an unconsciously hostile dimension to

the invitation, the more the processing of what has happened

can feel miserable to both parties. The therapist’s refusal

can be taken by the unconsciously guilty client as a kind of

“gotcha!”—an accusation that the client is engaging in a

covert act of aggression. Unless the therapist’s initial

reaction to the loaded invitation is free of insinuation that the

client is behaving inappropriately in extending it, it is

unlikely that the patient will be able to acknowledge without

humiliation that there was a thorn in the bouquet that he or

she offered. Many of the most painful interactions in therapy

are endured in the context of enactments involving

invitations, as well as in the related question of gifts.

Gifts

Like invitations, gifts may be fairly innocent or may be

loaded with meaning. Some clients send fruit baskets at

Christmas to all the important professionals in their lives and

see no reason to exclude their therapist from the list. Modest

offerings of this sort are not much of a problem: The

therapist simply says thank you. If the patient’s train of

thought suggests, after this matter-of-fact communication,

that there is a larger unconscious issue in tendering the gift,

the therapist or the patient can find a way to bring that up.

One of my clients memorably announced that she had

noticed she brought me flowers when she was having

murderous fantasies about me. If it is the therapist who

introduces commentary on the patient’s less friendly

motives, it is important to avoid any implication that the

unconscious motives cancel out the positive, conscious ones,

and instead to convey a matter-of-fact attitude that most

transactions contain some emotional ambivalence and

ambiguity. As with every intervention, it is critical that the

client not experience the therapist’s statements as reductive

and shaming, as if the message is, “You may have thought

you felt X, but you really felt Y!” Instead, the therapist’s

comments should communicate “We knew you felt X, but

now we can see that you also felt Y.”

Small gifts that would not be easily construed as indicating

the therapist’s exploitation of the patient’s resources (e.g., a

box of cookies, a poem, or an inexpensive book or CD of

significance to the client) are often accepted by therapists

because rejecting them can cause undue hurt. The original

psychoanalytic rationale (e.g., Eissler, 1953) for not

accepting client’s gifts, even small ones, was that gift giving

is an expression of something that should be understood

rather than acted out. By accepting a gift, many ego

psychologists argued, the therapist would be colluding in a

communication that bypasses words and, in so doing, would

be foreclosing an opportunity to look at an important

dynamic. Eventually, especially in the context of Heinz

Kohut’s writings (e.g., 1977) about the preeminence of

empathy over other aspects of therapeutic communication,

clinicians began to note that sometimes the refusal of a gift

not only does not generate important psychological material

but actually can reduce the possibilities for doing so. Many

began noting that the acceptance of a small present from the

patient can increase rather than decrease the possibilities for

understanding the transaction; that is, the patient who feels

that his or her gift is accepted appreciatively is not put on the

defensive and can therefore get nondefensively interested in

the deeper meanings of the gesture.

Sometimes, however, the interaction is conspicuously

devoid of elements of sincere (even if ambivalent)

benevolence. One of my colleagues has a patient who has

repeatedly tried to shower him with lavish gifts, despite his

unambiguous refusal to accept even small items. Gift giving

is a compulsive feature of this woman’s life outside the

therapy and seems to embody a great deal of power and

domination and very little generosity. The client admits that

her friends and relatives complain that they feel criticized

and controlled by her relentless offerings, all of which seem

to contain some hidden criticism (e.g., an expensive curling

iron for a daughter-in-law whose hair style she dislikes).

Recently, in the face of the therapist’s patient refusals to

accept the presents she brought to the office, she began

ordering items from the Internet and sending them to him

anonymously. He has not signed for the deliveries of these

packages and has taken the position that he is not willing to

work with her until this behavior stops. The clinical grounds

for his position is that if there is to be any possibility of

change, this determination to be the one in the role of giver

must be talked about rather than acted out. There is a risk-

management issue here also; by accepting expensive gifts,

he would be vulnerable to the charge of exploiting his

patients for extratherapeutic services. Patients who engage

in these sorts of power struggles seem to be particularly

inclined to make complaints to authorities when they do not

succeed in getting what they (consciously) want.

Requests for Other Treatments

Very often when clients begin to feel impatient with

psychotherapy and critical of the therapist, they ask about

getting a more concrete or directive treatment, such as

medication or hypnosis or eye movement desensitization and

reprocessing (EMDR). Or they may go to Internet sites

about particular disorders and come back with the

impression that cognitive-behavioral treatments are the only

effective therapies for their problem. Such requests may

express a realistic, self-respecting interest in trying another

approach, but they may also be a way to express negative

feelings about the therapist and therapy without doing so

directly.

Therapists

can

usually

tell

by

their

countertransference reactions whether such a question

reflects mostly a sincere interest in another modality or

whether it is mainly a way of communicating hostility. If

such a query is predominantly hostile, the therapist will feel

irritated and defensive. Whatever the flavor of the inquiry,

clients deserve an eventual response to their manifest

question (such as the admission that the therapist is not

trained in EMDR or regards it as inappropriate for the

patient’s problem, or the comment that most controlled

research has established that hypnosis is not a reliable

means of recovering early memories, or the statement that

the therapist would be glad to refer the client for adjunctive

EMDR or cognitive-behavioral therapy or medication).

If the inquiry seems a vehicle for hostility, it is also

important for the therapist to find a way to help the client

become more comfortable and direct with the negative

messages. Very often, an awareness of the feeling of

irritation that the therapy is not helping faster or more

magically provides the first chance a patient has to

acknowledge a normal, expectable, emotionally alive hostile

feeling in the context of a supportive relationship—the first

opportunity to tolerate simultaneous hatred and love for the

same person. Experiencing and even enjoying one’s angry,

demanding side often liberates a wide range of other affects,

positive as well as negative. One of my clients commented

that it was as if her fear of the consequences of her anger

was the stopper in a bottle that, once uncorked, turned out

to contain all her tender and loving feelings. A sense of

humor and a disposition not to take provocations personally

are assets for therapists in such interactions. “I guess you’re

trying to tell me in a polite way that I’m not helping you fast

enough,” or “You’ve had enough of this what-comes-to-

mind-about-that stuff and want me to get on with it and tell

you how to feel better, right?”

Sometimes

when

powerful

negative

affects

and

enactments engulf both parties, there is nothing to do but

endure it. As Winnicott (1955) originally observed, the fact

that the analyst survives the patient’s repeated emotional

onslaughts is a central factor in healing. Over many

generations now, different analytic writers (e.g., Brunswick,

1928; Fiscalini, 1988; Grotjahn, 1954; Lipin, 1963; Searl,

1936; Shane & Shane, 1996) have noted that in addition to

the Freudian ideal of “working through” the person’s

unfolding relational difficulties, there is a lot of simply “living

through” that we do with our clients. Even patently crazy

demands can, in the empathic atmosphere of psychotherapy,

have a kind of logic that defies easy interpretation.

I remember Otto Kernberg once talking about a woman

he had treated who insisted that the only condition under

which she would ever believe that he cared about her was if

he would kill her. Her rationale was that if he were to

murder her, he would finally be verifying that her pain was

in fact so unbearable that the only humane option was to put

her out of her misery—and on top of the obvious love in that

action, he would be demonstrably elevating her needs above

his own wishes to avoid criticism and stay out of jail. When

he told this story, the audience of therapists murmured in a

tone of polite sympathy for his clinical challenge, but they

were much more deeply and delightedly engaged a couple

of moments later when he added, “And you know, for a

while, I couldn’t figure out what was wrong with her

argument!” Sometimes we get drenched by the storm the

client brings into the consulting room and can only wait it

out, insisting on enforcing safety precautions that make

sense to us, until we find some way to redefine the

turbulence so that it can be seen as offering new possibilities

(cf. Benjamin, 1995).

A Cautionary Tale

A few years ago I was brought up on ethics charges by a

disgruntled relative of a patient. Because I did not believe I

had behaved unethically and was therefore not carrying a lot

of guilt or shame, I was not particularly reluctant to talk to

other therapists about being in this situation. Fortunately, I

was eventually exonerated. Since then, the fact that most of

my colleagues know that this happened to me has prompted

many of them to call me when they have been the object of

a complaint or investigation, or when they run into other

situations with legal ramifications, such as being stalked or

threatened by a client. It has been eye-opening to learn how

many very competent, conscientious, and highly ethical

therapists have been through something like this. Having a

window on my colleagues’ confidential and diverse

experiences over several years has given me a sense of what

are the professional scenarios that most commonly spell

trouble.

Any litigator familiar with mental health law in the United

States will confirm the fact that the most dangerous

situations for therapists involve child custody issues.

Consequently, there has come to be a fairly helpful risk-

management literature (e.g., Haas & Malouf, 2002; Hedges,

2000; Koocher & Keith-Spiegel, 1998) on how to avoid

some of the minefields in that territory. But another scenario

has come to my attention repeatedly, usually unrelated to

concerns over children. This story line involves a patient

who begins to regress and make heavier demands on the

therapist. The therapist, identifying with the hungry, needy

part of the client (but not the raging, entitled, sadistic part)

starts to try to give more. Soon there are extra sessions,

special meetings, exceptions to regular practice designed to

give the patient the message that the therapist really cares

(and the therapist really does care). Eventually, the client,

who has been needing to discharge an unbearable amount of

negative affect, develops a psychotic transference in which

the therapist is wholeheartedly believed to be a bad object.

The therapist, who cannot tolerate being distorted in this

way, steps up the effort to demonstrate goodness. He or she

sees the patient late at night or agrees to hug the patient or

goes to the patient’s home or talks about personal things in a

frantic effort to reveal the caring human being that the

patient is now seeing as a persecutor. These efforts only

inflame the patient, who then complains to a regulatory

board or ethics committee, citing as evidence of malfeasance

all the therapist’s deviations from the frame. The

investigating body looks at the evidence of the therapist’s

disregard of ordinary professional boundaries, senses the

therapist’s feeling of guilt about the patient’s regression, and

rules in favor of the patient (who is sincerely convinced of

the therapist’s badness and who does not look or sound

crazy anywhere but with the therapist).

Dear reader: Do not let this happen to you. Get enough

therapy yourself to know what your own dynamics are and

to distinguish them from those of your patients. Learn to

listen to the small rumblings of irritation and anxiety in

yourself that suggest that the client’s request for special

treatment contains hostility and terror as well as desperation

and need. Set an example of a person who can insist on

working under reasonable conditions, who collects a living

wage, whose time is valuable, whose ground rules demand

respect. This is how you would want your client to conduct

his or her life. When the client rages, do not get defensive,

but do not acquiesce. Many patients are so terrified of

emotional intimacy that they are driven over and over again

to provoke crises that allow them to distance with impunity

(see Hedges, 2000). They may be unable to tolerate

evidence of the therapist’s charitable nature—they cannot

find this in themselves, they envy it in others, and they

consequently seek to destroy it or expose it as fraudulent

(cf. Klein, 1957). It does them no service for a therapist to

keep tormenting them with generosity. Instead, one must be

prepared for a long period of limit testing, provocation, and

the slow, painful effort to make sense of the rage within.

Putting out crackers and cheese is reasonable when visitors

show up with wine, but not when they arrive with cyanide.

Notwithstanding all these warnings, sometimes there is a

good therapeutic reason for doing something relatively

unconventional. Ideally, if a therapist comes to think that a

deviation from standard boundaries is clinically warranted,

he or she should seek the opinion of an experienced

colleague and, if the colleague supports the clinician’s

judgment, go ahead with what seems called for clinically,

keeping a record of the consultation and the rationale for the

clinical decision. Sometimes, however, one does not have

the luxury of time; clients may put practitioners on the spot

either with deliberate (albeit sometimes unconscious)

provocation or because of their ignorance of standard

therapy rules. One of my patients, for example, used to send

me a flower arrangement at Christmas; another would

occasionally bake her special bran muffins for me. In both

instances, I felt it would be injurious to the person’s self-

esteem to reject the gift and insist on exploring the motives

involved. (In fact, as I mentioned previously, it was easier to

analyze the complex motives for the gift when I did accept

it, because the person then did not feel criticized and was

not on the defensive.) When therapists have to make split-

second decisions to behave in a way that might be critiqued

by an unsympathetic and literalistic outsider, however, they

are well advised to record their clinical rationales for doing

so.

Disclosure

The burgeoning literature on self-disclosure of the last

two decades has been a breath of fresh air to those

therapists who had previously felt strangled by orthodoxy.

Relational theorists have made scholarly and thoughtful

arguments to the effect that in the intense atmosphere of a

therapy session, explicit disclosure of aspects of the self can

be preferable to the pretense that one is, or can be perceived

as, a “blank screen” (e.g., Maroda, 1999; Renik, 1995).

Such reasoning has relieved practitioners, who, if they had

any self-awareness, had to know they were not all that

inscrutable, even when they were assiduously trying to keep

their personal feelings and attitudes invisible. In the sections

that follow, I discuss self-disclosures over which one has no

choice, disclosure of personal information because it is vital

to the patient, disclosure of conscious countertransference

reactions, and disclosure of biographical information about

the therapist. This is not an exhaustive set of categories, but

I hope it covers the main territory in which beginning

therapists find themselves.

Inevitable Disclosure

As many writers have pointed out (e.g., Aron, 1991;

Greenson, 1967; Levenson, 1996), therapists reveal a great

deal about themselves via such factors as their style of dress,

office decor, physical appearance, and personal demeanor.

Most patients observe whether or not the clinician wears a

wedding ring. They make note of what kind of car the

therapist drives and what shape it is in. If the treatment is

conducted in a home office, patients may glimpse members

of the family, service people, and other features of the

practitioner’s life outside the consulting room. If the

therapist has written professionally, clients can read the

publications. They can get to know people in the therapist’s

circles and ask questions. In recent years, the Internet has

provided ample information for any person curious enough

to do a little on-line research. And over time, patients

certainly become aware of their therapist’s “real”

personality and of aspects of the therapist’s self that are

theoretically private (Crastnopol, 1997; C. Thompson,

1956).

Patients may also be confronted serendipitously with

information about the therapist’s private life. A few years

ago my colleague Albert Shire was the victim of a freak

accident: He was walking with his wife to a local movie

theater on a Friday night when a building collapsed on them.

He awoke in the hospital to learn that although he had

sustained only minor injuries, his wife was dead. The New

York Times carried the story, and before a day had gone by,

all his patients knew about it. When he went back to work a

couple of weeks later, in addition to dealing with his grief,

he had to contend with clients who felt guilty about taking

up any of his emotional energy. Understandably, they

wanted to take care of him and not add to his pain, but their

consequent inhibitions against talking about their own

problems were also functioning as a resistance to the

therapy work. Eventually, he said to those who were

particularly tongue-tied, “Want to take care of me? Let me

do my job.”

Clients inevitably learn a great deal about their therapist’s

personality, conflicts, and narcissistic needs by making

conscious and unconscious inferences from the clinician’s

body language, facial expressions, and choices of

intervention. Greenson (1967) tells the story of a patient who

figured out his political preferences because “whenever he

said anything favorable about a Republican politician, I

always asked for associations. On the other hand, whenever

he said anything hostile about a Republican, I remained

silent, as though in agreement” (p. 273). Greenson had been

completely unaware of this pattern. Jennifer Melfi (to take

one of the few media portrayals of a psychodynamic

therapist that approaches believability—see Gabbard, 2002)

broadcasts a “keep your distance but come closer” conflict

via the combination of sitting quite far away from her

patients yet wearing short skirts and crossing her legs

appealingly, and it is pretty clear that Tony Soprano

perceives that conflict. (I recommend sitting closer and not

showing so much leg.) Patients can read their therapists’

psychologies from vocal tone; answering-machine messages;

policies about time, money, availability, and cancellation;

and other expressions of the treater’s professional

individuality. A man I know who had had a less than

satisfying experience with a therapist he saw for a couple of

years remarked, “I stayed too long with him. I should’ve left

when I realized that the interesting fish he had in his office

tank was a piranha.”

It can make a beginning therapist excruciatingly self-

conscious to be watched so carefully, but one gets used to it

over time, and to whatever extent it is possible to relax and

just accept the fact of being scrutinized, it will make the job

of listening and helping easier. If one tries to be virtually

invisible, the result will be either to behave so stiffly that the

patient’s comfort will suffer, or to lie to ourselves about

what is possible, or both. We simply do not have total

control over what we reveal. Theodor Reik, referring to

therapists as well as patients, represents Freud as believing

“that mortals are not made to keep a secret and that self-

betrayal oozes from all their pores” (1948, p. 23). There is a

lot of evidence supporting this prejudice. Hence, my only

recommendation about one’s attitude toward inevitable self-

disclosure is to get used to it. It may help to remind oneself

that what we know empirically about therapeutic

effectiveness is that outcome is much more highly correlated

with an attachment to a vivid individual person than with the

application of any specific techniques (Luborsky et al.,

2002).

Disclosure of Information Vital to the Patient

Patients have the right, as consumers of our services, to

know things that will have a significant effect on them and

their therapy. Some of these matters should be conveyed in

the initial session. For example, clients should be told at the

beginning of treatment about such things as the legal limits

of confidentiality. It has become standard practice in the

litigation-crazy United States to ask prospective patients to

sign a consent to treatment form that spells out such

conditions. Karen Maroda (personal communication,

January 4, 2000) tells me that she states at the start of each

treatment she undertakes that she will be raising her fee

every year in accordance with inflation. Physicians in

training or graduate students in psychology or counseling

who expect to leave for a residency or internship should let

their clients know of those plans at the outset, even if the

move is three years in the future and even if the client is

asking for a short-term therapy (clients often change their

minds when they get comfortable). Clinicians who decide

that they are going to retire or move out of the area, even if

the event is a few years hence, should tell new patients of

their plans. In fact, any limits to the length of the therapy

that are known in advance should be shared, lest the patient

feel betrayed later, when his or her assumption of control

over how long the treatment can last is traumatically refuted.

When one plans a vacation, patients should be given the

dates well before the separation, both for practical reasons

(so that they can plan their schedule and finances

accordingly) and for therapeutic ones (so that they have

ample opportunity to process their reactions to the planned

interruption of the therapy). If the therapist becomes

pregnant,around the time this becomes evident she should let

her clients know her plans for taking time off, and the two

parties should discuss how they will proceed if the

pregnancy becomes medically complicated or if she goes

into early labor. If a clinician has to cancel one or two

sessions abruptly because of illness or emergency, it is not

so important to tell the patient the details; one can simply

say, “I’m sorry, I’ve come down with something and have to

cancel tomorrow,” or “I’m sorry but there was an

unexpected and pressing personal matter I had to attend to.”

In these instances, it is important to examine the person’s

fantasies about what happened, but occasional calamities

requiring a couple of days off are understood by most

people as part of life and hence require no disclosure. Many

contemporary therapists will, however, disclose something

specific (“I had to have my dog put to sleep” or “I threw my

back out”), out of a combination of motives: They feel the

patient deserves some explanation for a rupture in

consistency, and they expect that the patient’s responses to

the information will be richer and more clinically useful than

their reactions to a lack of information.

Most gay, lesbian, bisexual, transgendered, and intersexed

patients need to know something about the therapist’s

attitude toward their sexuality or toward the political

positions they have taken about sexual or genital diversity.

Prospective patients in sexual minorities may insist on

knowing the therapist’s sexual or at least political

orientation, and although I believe that therapists have a right

not to disclose aspects of their sexuality to patients, they

should understand that lack of disclosure may be an

insurmountable barrier to the person’s working with them.

Some individuals have a strong preference to go to a

professional of their own sexual orientation. Therapists who

want to work with such patients need to be willing to

announce their similar orientation or to talk frankly about

not meeting the qualifications set by the patient. Efforts to

change the client’s mind about the importance of this factor

would only add insult to the injuries such individuals have

already sustained by being in a sexual minority. (See the

section on “Disclosure of Personal and Biographical

Information,” however, with respect to the complexity of

divulging sexual orientation to some patients.) A similar

consideration applies to patients in any minority (ethnic,

racial, religious) who want to be seen by someone of their

“own kind.”

Some prospective patients need to know something about

the therapist’s spiritual orientation, or at least that the

therapist is not contemptuous of the client’s religious

concerns. People whose occupations or avocations involve

political positions or activities—union organizers or

newspaper columnists, for example—may need to know

that the therapist is not contemptuous of their politics. These

various

examples of requests for revelations that the

therapist may be better off addressing directly (rather than

deferring and exploring) all illustrate the fact that for many

patients, understanding something about who the therapist is

as a person is vital to the attainment of a working alliance

(see McWilliams, 1999, Ch. 2, for more elaboration).

More problematically, it seems to me that patients have

the right to know at any point in treatment if the therapist is

seriously or terminally ill (see Abend, 1982; Dewald, 1982;

A. L. Morrison, 1997; Phillip, 1993; and B. Pizer, 1997, for

disparate views on this topic). It is unfair, to say the least, to

drop dead on someone whose attachment you have

cultivated, when there was a possibility of talking about the

impending loss together. Inquiries into how therapists deal

with the question of their approaching death (e.g., Fieldsteel,

1989) have revealed that denial seems to be the defense of

choice for afflicted practitioners. I have known several

people whose therapist was visibly wasting away while

hiding behind the notion of neutrality and insisting that the

therapy go on as if the perceptions of the therapist’s ill

health were all in the mind of the client. The analytic

requirement to be honest with oneself is no less stringent for

therapists than for patients, and no matter how painful it is to

acknowledge one’s looming demise, it is a professional

responsibility. It is also important to keep a list of

practitioners that clients might consult after one’s death and

to be sure that at least one other person knows where it is.

There are also instances in which a patient will ask point-

blank about something that may require a disclosure

because the alternative (simply exploring the question) is too

unsupportive of the person’s sense of reality. A few years

ago I was diagnosed with breast cancer. Because the tumor

had been removed in the surgical biopsy, I was told I could

postpone further treatment for a while; my options were a

mastectomy or a wider excision plus radiation. I decided on

a mastectomy and scheduled it for the Friday before a

holiday weekend three months away so that I could take an

extra day off that weekend and otherwise keep working as

usual. I was managing considerable anxiety, because I knew

that until a pathologist had looked at the excised breast, I

could not be completely sure it was free of other tumors that

may have eluded mammography. I felt fine physically,

however, and continued to see clients without a break.

Of all my patients, who at that time included two

therapists who prided themselves on their keen sense of my

emotional state, only one person suspected that something

was bothering me—a shy, sensitive woman with no

psychological training. As she was growing up, her mother

had repeatedly told her she was “hypersensitive” or

“overreacting”or “making a mountain out of a molehill.” At

the end of a session she tentatively raised a question: “I

don’t want to invade your privacy, but is anything wrong?

You seemed a little preoccupied lately.” I was not about to

duplicate her mother’s defensive reactions to her

perceptiveness, and so I responded, “Yes, there is

something I’m bothered about. It’s medical, and to the best

of my knowledge, I’ll be fine. But I will tell you if I find out

it’s more dire, and I’ll know within a few weeks.” Because I

thought it would be validating to her growing confidence in

her acuity, I went on to say, with admiration, that she was

the only one of my clients who had noticed.

1

I think that this kind of disclosure can advance the therapeutic process and,

more compellingly, that its absence can retard it.

Disclosure of Countertransference Reactions

There is a huge literature, including some serious

controversies, about whether and under what circumstances

one should acknowledge to clients the emotional reactions

that

one

feels

in

their

presence.

Divulging

a

countertransference is usually a powerful communication,

provoking intense and complex responses. The question is

burdened by the fact that one can never make full disclosure

because so much of any state of mind is not in

consciousness (cf. Aron, 1997). The guidelines I have

developed for myself in this vexed area are to admit to

feelings that are obvious to the client anyway, to try to

respond honestly to direct questions about my feelings

whether or not I explicitly disclose, to bring up my

emotional state when I am pretty certain it will further rather

than complicate the client’s work, and, when I do reveal my

feelings, to do so in ways that run the least risk of making

the patient feel either blamed for my reactions or impelled to

take care of me.

It seems to me that it is subtly dishonest to act as if one is

“blank” when one in fact is full of feeling, and that a more

candid reaction than putative neutrality often deepens the

work. For example, when a chronically self-destructive

woman reports that she has again put herself in harm’s way,

despite weeks of work on understanding why she does that,

I am likely to feel rage, and my best poker face is not good

enough to hide this. If she then asks if I’m angry, it feels

evasive to say something like, “What’s your fantasy about

that?,” or “What comes to mind about your question?” I

would rather say, “Well, it doesn’t thrill me to hear that

you’ve had unprotected sex again with a stranger. If you

want to get a therapist upset, one of the best ways to do it is

to keep demonstrating that her efforts to make you less self-

destructive are in vain. What’s your reaction to having gotten

this reaction from me?” Then I might go on to explore

whether she has run into irritated reactions from other

people, what she had been expecting from me, whether

there was a test in her communication, what she imagines

will be the consequences of my anger, and so forth. I might

also wonder with her whether she feels hostility toward me

and is expressing it via self-destructiveness rather than with

a direct statement about her feelings. Because many people

associate expressions of negative feelings with punishment

or rejection, it can be valuable for the therapist to

acknowledge anger without any punitiveness attached. It

teaches that anger is just a feeling like any other and can

often be felt safely and expressed safely.

Ever since Racker’s (1968) seminal argument that strong

feelings in a therapist usually mirror either the same feelings

in the patient (concordant countertransference) or the

feelings that important others have had toward the patient

(complementary countertransference), analysts have felt

they have more options about using the information that they

get via their less intellectual faculties. Sometimes it moves

things along for the therapist to acknowledge what is

emotionally obvious. For example, “I’m getting this powerful

feeling that nothing I do is going to be right by you. Is that a

feeling that you’ve had yourself?” Or, “I’m noticing that I

feel confused. Do you get that reaction from other people?

Do you feel confused yourself?” Or, “I’m noticing that I’m

feeling a deep sadness as you talk. Are you in touch with

any feelings like that?”

Probably the most difficult countertransference to manage

in the clinical situation is sexual attraction. I feel strongly,

along with Benjamin (1997), Gabbard (1998), Maroda

(2002), and others, that confessing sexual attraction to a

patient is virtually never therapeutic; it is too close to actual

seductiveness to be discriminated from it. As my colleague

Seth Warren once observed, “Sometimes talking about sex

is sex.” It might not be destructive to make a comment such

as, “Are you feeling that there’s a subtle flirtation going on

between you and me? I’m sensing some seductive vibes in

the atmosphere,” but in a situation with such an emotional

power imbalance, admitting sexual desire can be disastrous.

Again, if evidence of the therapist’s sexual responsiveness is

inescapable (as in the time I wrote a bill for an attractive

male patient and wrote “sex” instead of “six” sessions), the

patient’s reaction can be explored via a question like, “Well,

what’s your response to this eruption from my

unconscious?” Readers who are interested in psychoanalytic

reflections on this topic may enjoy a series of articles in

Psychoanalytic Dialogues inspired by Davies’s (1994)

thoughtfully written article about a session in which she

disclosed her attraction to a patient.

Disclosure of Personal or Biographical Information

There is much less in the analytic literature about

whether and when to share with a patient some fact about

the therapist that is not directly relevant to the well-being of

the person in treatment. But it is my impression that even

therapists who self-define as classical or orthodox find ways

to let their clients know personal information that signals that

they might understand what the patient is going through. For

example, with a music-loving patient, a therapist can find

ways to communicate the information that he or she is

familiar with the musical works about which the patient is

talking. A therapist whose politics are similar to those of a

patient can smile knowingly when the patient criticizes a

mutually disliked public figure. Sometimes when therapists

are working with individuals having problems related to a

parental role, they find excuses to tell a story that reveals

that they are parents, too, and that they appreciate the

difficulties of the job. With people in the psychotic range,

who frequently need their experiences normalized, and with

those who are constrained from coming longer than a few

sessions, self-disclosure of this sort is very common and

valuable. Good therapists working in supportive modes have

talked about themselves to patients in disciplined ways for

decades.

The inclination to make comments that let the client know

of some area of similarity between therapist and client

seems to be fairly widespread. I assume such statements are

often made in an effort to strengthen the working alliance.

My student Craig Callan, who is writing his doctoral

dissertation on this topic, is finding that many of the analysts

he has interviewed, when invited to talk about a clinical

encounter in which they revealed some biographical

information to a client, readily thought of such an instance. I

have heard from numerous friends and colleagues that such

a disclosure from a therapist was a therapeutic watershed

for them, and I experienced a few memorable moments like

this in my own analysis. I suspect that when we want our

patients to know something about ourselves and yet suffer

from internalized prohibitions about self-revelation, we

unconsciously find ways to let the information slip out. The

analytic ethos of honesty suggests that it is better, to

whatever extent one can, to be conscious of what one is

doing and why, and to substitute a more conscious choice

for a less conscious, less agentic disclosure.

There is a substantial literature at this point about whether

or not to disclose one’s sexual orientation (see, e.g., Isay’s

groundbreaking article, 1991). For therapists who identify as

heterosexual this is usually a nonproblem. For those working

in practices serving gay, lesbian, bisexual, and transgendered

clients, disclosure is also less of a hot issue because people

coming to such facilities assume therapists’ intimate

familiarity with sexual diversity. But for clinicians in sexual

minorities who treat a general clientele, to tell or not to tell

can be a paralyzing quandary. It is intrusive to burden the

client with a disclosure that has not been asked for, yet the

alternative may be to feel vaguely and uncomfortably

dishonest. This quandary is particularly vexing when one

works with straight or sexually conflicted patients who talk

about sex on the assumption that the therapist identifies as

straight. With conflicted patients, a sexual-minority therapist

is in an especially agonizing dilemma: The patient may need

a model of comfort with minority status, yet disclosure can

provoke upset and even rejection because of the

unconscious homophobia creating the conflict. I have no

easy answer here other than for therapists in this bind to

read the relevant literature, consult with a sensitive

supervisor, and make the best call on the basis of knowledge

of the client’s psychology.

My general suggestion to beginning therapists is to be very

conservative about biographical self-revelation, except

during the initial session, when clients deserve answers to

questions that for them are prerequisites to hiring a

particular mental health professional. Even granting the

relational point that neutrality and anonymity are not

possible, there are good reasons to be careful with revealing

personal information. First, the toothpaste cannot be put

back in the tube. If what was shared in an effort to enhance

the connection has the opposite effect, the revelation cannot

be undone. Once when I told a client I knew what she was

going through because I had suffered a similar experience,

she reacted with dismay. She felt I would not be objective

enough to help her, and although she stayed in treatment,

she continually threw up to me afterwards her belief that she

could not trust what I had to say in certain areas because I

was obviously biased. I suppose a dismissive transference

would have emerged in any case, but because her

minimization of my open-mindedness was bolstered by the

“reality” of my disclosure, it was hard to explore the

transferential aspects of her attitude.

Second, sometimes patients experience such disclosures

as a frightening role reversal, as if the therapist is confiding

in the patient with the hope of being comforted. Individuals

who had a significantly depressed parent or who were

“parentified” as children are particularly prone to this

reaction, as are people with significant narcissistic

tendencies. Devaluation, rather than the grateful feeling of

being understood, may greet the therapist’s well-intentioned

divulgence. More than one person has told me that he or she

left a therapist because the practitioner “started telling me

about his [or her] own problems!” It is painful to learn that

interventions made in a spirit of trying to normalize or

comfort are experienced as being made with a very different

intention, but this is one of the areas in which such

misunderstandings can be spectacularly evident.

Finally and perhaps most important, such information will

not ordinarily have a lot of therapeutic power unless it

comes after a long period in which the patient realizes how

deeply convinced he or she is that the therapist cannot

possibly understand—in fact, any potential therapeutic

power in such a revelation can be lost if it is made too soon.

As a patient in the late 1960s, I kept worrying that my

analyst (whose background was in social work and who ran

a settlement house on the Lower East Side of New York)

was a right-wing ideologue like my father. Intellectually, I

knew this was improbable in the extreme, but I kept finding

myself in a severe state of anxiety when I talked about my

leftish involvements. Eventually, after I had explored for

months many different aspects of my gut-level conviction of

my therapist’s rigid conservatism and found myself stuck

going further in describing my activities, he told me that he

was politically rather liberal. This revelation, which hit me at

the emotional rather than the cerebral level, touched me

deeply, dissipated my resistance, and provided a corrective

experience of talking about politics to a male authority who

did not pathologize me for my convictions. But if he had told

me that about himself at the beginning of treatment, I would

never have understood the power of transferential fears.

This is a good example of the general principle that deviating

from the frame is only powerful when the frame has become

reliable (I. Hoffman, 1998).

Touch

Holding, in the psychological sense, is a sine qua non of

psychotherapy (Slochower, 1997; Winnicott, 1963). It

should not be surprising that many clients want a more

concrete expression of the sense of being held by a caring

professional. Similarly, being in psychotherapy involves

letting oneself be touched emotionally. Whether therapists

should ever hold or touch the client physically has been the

subject of considerable controversy (see Casement, 1985;

Toronto, 2001). Recently an entire issue of Psychoanalytic

Inquiry was devoted to the topic (Shane & Shane, 2000),

and very little common ground was reached.

Physical Holding

Every psychoanalytic therapist I know has been

entreated by a patient to be hugged. My own experience is

that requests or demands to be held come from many people

with borderline features, most people with histories of

trauma (especially sexual trauma), and many less damaged

clients who allow themselves to regress in an intensive

psychoanalytic process. Unhappily for the therapist’s

comfort, they do not bring it up in an intellectualized,

hypothetical way; instead, the request comes on the heels of

their being mired in grief or flooded with painful memories

or armed with the entitled determination of the person who

will not be denied. These clients can fill the therapist with

dread that a refusal will devastate or retraumatize them or

provoke a flight from therapy. As I noted at the beginning of

this chapter, being on the receiving end of a person’s earnest

rationale for needing physical touch is one of the most

common clinical situations we encounter, and yet very few

textbooks talk about the issue beyond discouraging the

therapist from gratifying the patient’s wish. If only a simple

rule could help us to deal sensitively with the clinical

challenge!

Classically, one frustrates the demand, subjects the wish

to therapeutic scrutiny, and manages not to humiliate the

patient. But I find that when I am in the situation, I can do

only the first and, with luck, the last. Analyzing the meaning

of the wish or demand usually comes a lot later, and

preferably at the initiative of the patient: As I stressed in

Chapter 5

, there is less shame for people in raising touchy

issues themselves than in having the issues brought up by a

therapist. When clients feel the overwhelming wish to be

held, the yearning may be sincere, but they are also

frequently trying to avoid some negative feelings. By

misunderstanding the patient as needing to be held, as if

physical comfort is developmentally required in the

treatment, a therapist would be implicitly accepting the

patient’s preference to be seen as a needy child rather than

as a conflicted adult. Many of us, perhaps especially

women, are more comfortable with our dependent longings

than with affects such as hostility, envy, and hatred, and

when those feelings start to surface in the therapeutic

relationship, we want to be reassured that we are embraced,

as it were, despite our aggression.

A therapist who holds a patient may enjoy being seen as

the omnipotent parent who can fix things with a hug.

Realistically, however, we are not parental or omnipotent,

and to hug someone feeds the fantasy that we, rather than

the patient, are ultimately responsible for coming up with

sources of comfort. It is infantilizing to accept uncritically a

client’s version of the self as defined by a small child

needing physical comfort rather than as including the sense

of being that small child. In addition, physical contact of this

sort collapses the “space” (Winnicott, 1971; Ogden, 1985)

between the two parties—the area of symbolization, play,

and “as-if” relating—that has been so carefully constructed

over the course of the therapeutic work. Such a collapse

reduces to a concrete physical act the complex metaphorical

meanings of the longing to be held, and it creates

unconscious anxiety that other strivings—ones that are not

so attractive (such as the wish to attack physically or exploit

sexually)—may also be acted out. Here are some possible

things to say:

“I can feel how deeply you want to be held, and I

agree that you weren’t held nearly enough as a child.

But I’m not comfortable acting on your wishes. I can

be with you as you grieve for what you didn’t have, but

I don’t feel right taking on the role of the person who

can make it better.”

“I’ve never integrated physical touch into the way I

do therapy. It’s just not something I could do naturally

in the context of my role, and if I tried to do anything

that went against the grain of my role as I understand it,

it wouldn’t be the kind of hug you want anyway.”

“I’m very touched that you can tell me what you

want, and I wish I could offer it, but all I can offer in

my role as your therapist is the opportunity to

understand what you want right now and to work

through the anger and grief that go with not getting it.”

“I’m sorry. In my role as therapist, I’m just not a

hugger.”

These examples constitute efforts to implement the

principle I talked about earlier, that it is better to set

boundaries based on one’s own limitations than on the basis

of “what’s good for you.”

There are some situations in which most therapists do hug

patients. As hugging is becoming a more common form of

greeting and leave taking in American culture, it is not

unusual for a course of therapy to end with a hug. Most of

us have been hugged spontaneously by a patient and have

felt it would not be right to stiffen up in the moment and

invoke “the rules,” though we may have gently raised a

question about the meaning of the patient’s gesture in a

subsequent session. One man I worked with, who carefully

cultivated a tough-guy exterior, grabbed me for a hug at the

end of a session in which he had broken down in tears about

having just been diagnosed with a terminal illness. I was not

about to peel him off me. I have been known to touch a

grieving person on the shoulder or arm as he or she leaves

the session, usually while saying something like “Hang in

there” or “Good luck coping with all of this.”

But somehow a spontaneous expression of sympathy that

has a physical dimension feels utterly different to me from a

situation in which the patient makes a direct request in the

context of an intense transference. Interestingly, I often have

fantasies of touching or holding patients when they are not

asking

for

physical

comfort,

whereas

my

countertransference when someone makes a point of asking

has never been to want immediately to hold that person.

Instead, I feel vaguely aware that there is more going on

here than unadulterated love, I feel bothered by being put in

a difficult position, and I find myself curious about the less

conscious piece of the patient’s experience. Although I have

emphasized how moving and therapeutic it can be to deviate

in a spontaneous way from an established therapeutic

pattern, it is my strong impression that the time to break the

frame is not when the patient is imploring one to do so.

Usually in such situations, people need to be angry and then

to grieve.

One of my patients, a woman whose childhood

deprivation of physical comfort was extreme, asked me to

hold her at a point in her analysis when she was beginning to

feel more empowered and was noticing that often, when she

made her wishes explicit to her family and friends, they

were willing to grant them. She realized that she had never

taken the risk of asking me for a hug, having simply

assumed that physical contact was out of bounds. So she

made such a request in the context of her pleasure and pride

in having learned that when one asks, sometimes one gets

what one wants. It was particularly painful for me to say no

in this situation, and it was even more painful for her to have

her proposal rejected. Still, both she and I noticed that

shortly after her witnessing my clarity about a difficult

boundary, she was able to set a long-overdue and very

effective limit on some family members who had been taking

advantage of her.

Cultural and situational differences affect decisions about

touch. In South America, it is not uncommon for a therapist

to greet a client with a kiss on each cheek. Freud used to

shake hands warmly with patients at the beginning and end

of every appointment. One of my students told me about a

transformative session she had had with an HIV-positive

man who was deeply moved by the fact that she shook his

hand warmly on meeting him, demonstrating, as he saw it,

her feeling that he was not a lesser being or a source of

contamination. Most therapists learn to trust their instincts

about when touch is contextually warranted—that is, when

it furthers the relationship and its goals—and when it is a

resistance, a way of avoiding what needs to be understood

together.

Sex

To my knowledge, no one has yet come up with a

credible, generalizable rationale for having sex with a patient

or ex-patient

.2

In the 1970s, when all kinds of conventional

limits were under widespread attack, one occasionally heard

the argument that it would be “good for” a particular patient

if the therapist were to engage in sex with her. (It was

usually a her. The maverick practitioner was usually a he.)

In the few instances I knew of in which such a therapeutic

regimen had been carried out, I had the strong impression

that it was only the younger, more conventionally attractive

patients of a given clinician that this prescription was

considered “good for.” I would have given more credence to

the alleged therapeutic impulse here if the therapist had also

offered his sexual tutelage to his older and less attractive

clients. As to whether sexual enactments can be harmless or

even beneficial, after considerable anecdotal, clinical, and

empirical attention to the fate of both clients and therapists

who have entered into a sexual relationship (Gabbard, 1989;

Pope, 1986), the evidence has come in soundly on the side

of abstention. The stories of patients who became sexually

involved with therapists or ex-therapists are almost always

sad ones, and only the most psychopathic of sexualizing

practitioners look back on their actions without pain

(Gabbard,

Peltz

&

COPE

Study

Group,

2002).

Consequently, at least in the United States, the legal and

professional rules have become unambiguous. As Welch

(1999, p. 4) pithily put it in a risk-management bulletin for

therapists, “The only safe course is ‘don’t’ and ‘never.’”

But beyond the practical question of the therapist’s self-

protection, or the protection of the patient, or the

repudiation of the dishonesty inherent in rationalizing one’s

sexual experiments as in the service of a client’s growth,

there is the issue of understanding what is going on when

there is a compelling sexual undercurrent in therapy. We are

all subject to the power and energy of sexuality—I suspect

that Freud got it right in putting desire at the center of his

theory—and the clearer it is that we will not act them out,

the safer we tend to be with our pervasive sexual feelings.

Erotic images and fantasies are common in psychotherapy.

They energize and enrich the process, but they become

problematic when one or both therapy partners gets stuck in

an implicit or explicit sexualized state. Clear ethical

standards are useful but not sufficient to help clinicians with

this difficulty.

A therapist who, when confronted with a seductive or

sexually mesmerizing patient, construes the issue as about

sexual expression may be seriously misunderstanding the

psychological forces in play. While sexualized transference-

countertransference situations may have many different

meanings (see Gabbard, 1994), I think it is safe to say that

overall, clients’ attempts at seduction rarely express love and

sexual attraction as much as they express primal fears and

the wish to gain compensatory power in a struggle that the

patient needs to lose in order to learn that not all authority is

corruptible and not all relationship is about exploitation.

Before one can explore the dynamics of sexualization, the

boundary must be clear.

As straightforward as the no-sex position appears, it can

be difficult for clinicians to find ways to say a resolute “no”

to a client who is persistently seductive—and not just

because of their own sexuality and susceptibility to the

flattery of being desired. Even people who feel no strong

erotic temptation struggle to handle this delicate situation

therapeutically. Very often, the therapist rightly intuits that

the client’s self-esteem is directly attached to the capacity to

seduce, and that a sexual rejection will therefore be

humiliating. Rejecting someone’s sexual invitation without

making that individual feel rejected as a person is not easy—

as anyone who has had to do this in his or her personal life

knows. Some women I know have been told by their

therapist, in an apparent effort to soften the “no,” that they

are attractive and in another situation could have been a

sexual partner. I think this is too seductive. It also invites the

patient to cut the treatment short so that the two parties can

be in “another situation.” It is much cleaner and probably

more honest to say, “I’m sorry. I don’t do that.” Or, “I’m

sorry. I don’t have sex with clients.” If the person pressing

for a love affair has a psychopathic streak (as is not

uncommon) and therefore cannot imagine the personal code

of conduct that impels the “no,” it may be more effective to

say, “I’m sorry. No matter how persuasive you are, I’m not

going to jeopardize my career by doing something I could

lose my license for. End of story.”

If the therapist does feel a distracting degree of sexual

attraction to a patient, whether reciprocated or not, the best

course of action is to consult with trusted colleagues and to

bring it up in one’s own therapy. I have found in

consultation groups for professionals that when one

participant exposes a strong erotic countertransference, the

other group members usually pick up on all the other

dynamics involving narcissism, idealization, power, and grief

that are typically part of the picture. It is unwise to try to

ignore sexual reactions simply because they should not be

enacted—any more than it would make sense to overlook

murderous countertransference feelings because killing

one’s patient is therapeutically contraindicated. As Freud

and other analysts have convincingly taught, it is more likely

to be what we repress or deny than what we admit into

consciousness that sabotages our good intentions.

Concluding Comments

In this chapter I have discussed some of the more

common and taxing boundary issues that therapists

encounter, especially those for which their formal training

may not have prepared them. Both innocent and intentional

challenges to the frame can confront therapists with

complex choices. Considering that clinical predicaments

involving boundaries are as varied and complicated as the

unique individuals who present them, I have covered only a

small sample of the innumerable scenarios practitioners

face. I have emphasized the value of understanding the

unconscious meanings, the interpersonal contexts, and the

possible consequences of various enactments at the

perimeter of the therapy relationship, and I have challenged

the simplistic notion that psychotherapy requires the

practitioner’s strict observance of self-evident, universal

rules. In place of rules, I have talked about how to insist on

limits that protect the integrity of the therapist and the

treatment with minimal disruption of the therapy process

and maximal preservation of the client’s dignity. I have also

noted instances in which one might decide, for solid

therapeutic reasons, to ignore or cross a traditional

boundary, and I have tried to show how conventions about

the professional frame may differ from person to person and

culture to culture on the side of both therapist and client.

Notes

1.

Fortunately, the eventual pathology report disclosed

no additional malignancy, and I have been healthy

ever since. The two therapist patients who had

believed they were always tuned in to my state of

mind were chagrined to learn months later through

the analytic grapevine that I had gone through this

crisis without their knowledge. Because both of them

had a frustrating tendency to insist that their ideas

about me did not represent transferences but instead

were accurate readings of my inner state, I got a

certain satisfaction out of the damage to their

fantasies of omniscience.

Some analysts believe that nothing goes on in the

therapist that is not registered at some level by the

patient. Although I think our clients frequently know a

lot about us and often sense our moods, authoritative

statements about how much they perceive sound as

dubious to me as the older fiction that the therapist can

be a blank screen. When I have told this cancer story to

other therapists, those who believe that nothing

important can be hidden tell me that my patients “must

have known” about my diagnosis, or at least my

apprehension, and also must have known that I did not

want them to bring it up. I would give this belief more

credence if I had not had several experiences like the

one I just mentioned, in which patients became

mortified at what they had missed. Despite the self-

betrayal oozing from our pores, two people in intimate

relationship are oblivious to a lot about each other at

the same time that they know a lot about each other. If

one insists that the therapist, given ordinary human

blind spots, often misses what is going on in the patient,

one cannot simultaneously argue that the patient is

always accurately tuned in to the therapist.

2.

The ethical situation may be different if one has, for

example, done a brief evaluation of a child whose

parent one meets in a social context years later.

Lazarus and Zur (2002) have argued that in forms of

treatment that are not psychoanalytic there may be

less reason to be so rigid about sexual contact long

after treatment is over. This is a reasonable argument

given that nonpsychoanalytic practitioners do not

deliberately cultivate a powerful transference.

In the interest of comprehensiveness and the

avoidance of sweeping moralization, I should also note

that I know of a small number of former therapist-

patient dyads in which sexualization does not seem to

have been disastrous, including a few in which a

posttherapy marriage has lasted for decades. Very few

rules have no exceptions, but I think most

contemporary analysts would concur that the problem

with admitting an area of gray in the sexual realm is

that it opens the door for rationalizations fueled by the

power of sexual desires and narcissistic craving.

Chapter 8

Molly

Her full nature … spent itself in channels which had no great name on

the earth. But the effect of her being on those around her was incalculably

diffusive: For the growing good of the world is partly dependent on

unhistoric acts; and that things are not so ill with you and me as they might

have been, is half owing to the number who lived faithfully a hidden life,

and rest in unvisited tombs.

—GEORGE ELIOT, Middlemarch

In this chapter and the next, I present two cases in

detail. In doing so, I am hoping that the issues I have been

raising will be brought to life. When I am in the learning

role, I can assimilate only so much in the form of abstract

concepts; to understand them, I need to see how they work

in a specific case. The woman whose treatment I discuss in

this chapter would be considered by most mental health

professionals as a good candidate for conventional

psychoanalysis or exploratory psychoanalytic therapy: She

had impressive ego strength, the capacity to form an

alliance, and a strong motivation to change. She also had

disabling psychological troubles, most of which were

entwined with personality dynamics that had become fixed

over the course of her life, but unlike many people with a

diagnosable personality disorder, her character structure

was in the neurotic range.

I n

Chapter 9

I present the contrasting case of a client

who, on grounds of impulsivity and a borderline-psychotic

structure,

is

typically

deemed

“inappropriate”

for

psychoanalytic treatment, yet who eventually thrived on the

kind of relationship the analytic literature has been

unmatched at describing. Thus, I have tried to show the

range of psychoanalytic clinical theory, the differential

applicability of different analytic styles, and the use of

different parts of the therapist’s personality to meet the

treatment needs of diverse clients. I hope that both

treatments exemplify the values and sensibilities I reviewed

in the first two chapters of this book. Both were undertaken

when I was just learning how to do therapy and thus are full

of the kinds of mistakes beginners often make, but both

seem to me to illustrate the clinical lore and empirical

evidence that well-intentioned devotion to the patient’s

welfare transcends specific failings.

One phenomenon that the two therapies portray is the

contrasting trajectory of treatment with more neurotic-level

versus treatment with more borderline and psychotic-level

clients. In most patients who have a capacity to ally with the

therapist and whose personality structure can be

conceptualized as containing an id, ego, and integrated

superego, there is a gradual and contained regression that

the client permits once adequate trust is secured. This

circumscribed regression benefits treatment by bringing into

awareness primal affects and cognitions that have been

suppressed by defensive processes and supplanted by

maturation into later modes of feeling and thinking. Thus,

the therapy of neurotic-level people tends to become most

difficult for both treater and client in the middle phase, when

transferences begin to emerge with primitive intensity. In

patients with severe disorders of self-cohesion, affect

regulation, reality testing, and capacity to trust, therapy is

hardest in the beginning phases and gradually gets easier.

There is no utility in promoting regression in these clients

because archaic affects and cognitions are already

overwhelming them. Instead, trying to contain (and helping

the client to contain) disorganizing emotions and perceptions

gradually promotes growth that both parties find relieving.

On to “Molly.” As many analysts have commented, few

therapies are devoid of any “parameters” or supportive

elements, and my work with Molly is no exception. But in

general, I approached her therapy traditionally: I

emphasized free association, encouraged use of the couch,

recommended multiple sessions per week, and tried to

approximate neutrality and abstinence in the best senses. As

one of my first healthier patients, Molly taught me about the

value of classical work with individuals who are motivated

for and capable of the kind of facilitated introspection that

demands from the therapist mainly the role of witness. With

Molly, I eventually felt (though not in the middle phase) that

all I had to do was sit back and watch her make herself well.

Original Clinical Picture

Initiation of Therapy

When I first interviewed her in 1973 as a candidate for

psychoanalytic therapy, Molly was twenty-seven years old,

had been married three years to a brilliant law student, and

was supporting herself and her husband on her earnings as a

nurse and teacher of intensive care nursing in a local

hospital. She had no children and was estranged from her

family of origin, a working-class Irish Catholic family in a

small New Jersey city. She had no significant relationships

outside her marriage and her professional duties.

Molly was obviously very bright (I later learned that her

tested IQ was in the 160s), precise of speech, and

controlled. She was quite attractive, though in an artificial

sort of way, especially in the let-it-all-hang-out context of

the early 1970s. Her bleached hair was neatly coifed, her

nails perfectly manicured, her nursing uniform immaculate,

her makeup flawless. Her affect was so controlled as to be

inaccessible, her body movements were rigid, and her mood

was both depressed and anxious. I remember thinking, as

she sat primly in front of me smoking one cigarette after

another (this was before I routinely asked people not to

smoke in my office), that she looked like a china doll, albeit

a desperate one.

Molly’s stated reason for entering psychotherapy when

she did was that she saw that her husband’s then ongoing

psychoanalytic treatment was producing impressive changes

in him. He had been urging her to “get analyzed,” and she

was willing to see if the process would result in similar

progress for her. Possibly more important, though, she

implied that Tom was not changing fast enough to have

completely stopped abusing her physically and emotionally

(he was in therapy for explosivity, among other things, she

said). Molly was losing her patience with his mistreatment

and was looking for a chance to evaluate her marital

situation. She was not forthright about this—she was

probably not entirely conscious of this agenda—in our initial

meeting; this focus emerged over the first several sessions.

She

felt

entrapped

by

her

husband’s

apparent

psychopathology and was confused about her possible

contribution to it. She was also desperate to improve the

relationship; it was all she had.

When asked about other areas she might want to work

on, Molly mentioned several things. First, she felt sexually

inhibited. Although she could masturbate easily to climax,

she had never experienced orgasm with penetration or via

someone else’s sexual ministrations, either with Tom or with

previous lovers. In addition, she suspected herself of a

tendency to use sex as a weapon or as an expression of

other feelings. She had recently and impulsively gone to bed

with a virtual stranger when Tom was away, and she was

suffering considerable guilt over the infidelity. Second, Molly

regarded herself as inhibited in a much more general sense:

She was rarely able to identify her feelings, much less find

ways of expressing them. She named anger and grief, in

particular, as emotional states that were hard for her both to

feel and to vent. Third, she mentioned a general tendency to

try to please people and to comply with their wishes

regardless of her own needs. She said she felt she had never

given up the wish to win her mother’s love, and that she

acted out her efforts to gain that love with virtually everyone.

Along these lines she mentioned a tendency to lie, in an

effort to inflate her fragile self-esteem as well as to avoid

possible rejection by “telling people what they want to

hear.”

One other factor that Molly mentioned in passing was a

history of migraine symptoms that seemed to occur with

greater frequency when she was under emotional stress. She

hoped to reduce her vulnerability to these attacks. She also

hoped to avoid further dependency on medication. As a

nurse, she found it easy to obtain tranquilizers and was

currently taking low doses of Valium. During a stressful

year in college, she had escalated her use of Librium until

she was taking 80 milligrams a day, an episode that had

scared her deeply. During that year, she had also had her

only previous experience with psychotherapy. She had seen

a university counselor once a week for several months,

having consulted him to alleviate a fairly severe depression at

the suggestion of a professor to whom she had turned in a

paper detailing her family’s ordeal with a devastating

inherited illness. She described this counseling experience as

lifesaving in that it enabled her to separate from her family

and to complete her college education, but she now felt that

the therapy had been mostly of a supportive nature (“the

glue that held me together”), and regarded it as not intensive

enough to have helped her to mitigate what she saw as more

fundamental difficulties in her personality.

Later, I learned that she had abandoned this relationship

abruptly when her counselor began inviting her to lunch and

showing what she suspected was a sexual interest in her. In

that era, boundaries were being challenged right and left,

and I imagine she was right about this. It was partly to avoid

a recurrence of this seduction that she was specifically

seeking a female therapist. She also mentioned in this

context how her parents, who regarded psychotherapy as fit

only for the hopelessly crazy, had virtually exiled her on

learning that she had bared her soul—and the family secrets

—to “an outsider” (see McGoldrick’s [1996] pertinent essay

on Irish families).

Early Clinical Impressions

It was difficult to find specific origins of Molly’s

presenting difficulties, as most of what she wanted to work

on was depicted by her as “always” having been true.

Although she evidently appeared to acquaintances to be a

model of personal success (she had married an aspiring

professional,her own career had progressed rapidly, and she

was regarded as a leader by many colleagues), all her

achievements coexisted with a chronic undercurrent of

depression. She had only one real friend, now several states

distant, and no hobbies or diversions. What others saw as an

admirable conscientiousness appeared to Molly to be a

driven, compulsive need to put the welfare of others before

her own. Molly had many obsessive and compulsive

qualities (e.g., her isolation of affect and workaholic

tendencies), some hysterical features (the combination of

sexual inhibition and impulsive sexualization without

gratification), significant counterdependent tendencies, and

obvious depressive dynamics. Her self-described target

symptoms included anxiety, depression, and behavioral and

somatic complaints, but overall, I was struck by how well

Theodor Reik’s (1941) description of the “moral masochist”

applied to her. Reik wrote of people who are masochistic in

the general rather than the specifically sexual sense; that is,

their self-esteem depends on their compulsively sacrificing

their own needs to those of others, often at the price of

considerable suffering, shame, and abuse.

It became clear to me fairly soon that the specific stress

that precipitated her seeking help was the deterioration of

her marriage. Although her husband’s behavior was

becoming intolerable (more so than she admitted for a long

time), she could not bear either to leave him or to make

credible and enforceable demands that he change. She told

herself that he “had problems” and that he thus deserved

sympathy and support, not confrontation. It had never

seemed unusual to her that she set aside no time for

recreation or pleasure, or that in the division of labor with

her husband she took responsibility for virtually all chores,

from washing dishes to repairing the roof. Her marital

situation was only highlighting the inherent problems in a

self-defeating personality organization.

Molly seemed to approach the prospect of therapy with a

sense of dread only slightly less extensive than her

motivation to get her problems straightened out. She nodded

solemnly as I articulated some of the goals and procedures

of treatment. Her husband had described psychoanalysis as

a painful but potentially creative process, and she clearly

wanted to be a “good patient,” one who was prepared to

suffer in the interests of eventual growth. One interesting

feature of her style in seeking therapy, which I tried to

address in the first session in order to encourage her internal

motivation and to forestall a possible flight from treatment,

was that in coming to therapy largely under her husband’s

pressure, she was repeating the very pattern of compliance

and neurotic need to please that she was hoping to change.

Molly’s mother, who had embraced Catholicism with the

special fervor of the convert (from Anglicanism), had

proselytized to Molly all her life about the promise of

salvation through the Church alone. Molly had responded to

this sermonizing with overt deference and covert rebellion

(outwardly a good Catholic girl, inwardly a defiant agnostic).

Now, her husband held out psychoanalysis as a new

orthodoxy, with Saint Sigmund replacing the Pope, and

Molly was once more complying with the scenario for

salvation and privately suspecting that the whole

psychoanalytic ritual was bunk. When I made this

connection for her, she denied that it was quite the same

now, but she smiled knowingly, as if I was on to something

important.

I have already alluded to Molly’s use of the defenses of

repression and isolation of affect. Reversal, the effort to

meet her own needs for care by projecting them onto others

and caring for them, was another central defense. Her zeal

to care for the sick, the needy, the bereft, was

extraordinary. Unable to acknowledge or express the weak,

dependent, or suffering aspects of herself, she ministered to

these needs vicariously, giving her spouse, her students, and

her patients the best care she could. Her defenses were in

many ways highly adaptive. Molly could function without

emotional upset when surrounded by the dying; she was

capable of integrating vast quantities of information instantly

and turning them into a coherent treatment plan; she could

forego sleep, coffee breaks, and conversation when her

work demanded it. But she could not turn these defenses

off, and her personal life was suffering from that inability.

Personal History

Molly was the first child born to a young and

inexperienced couple (mother was eighteen, father twenty-

one) who had met and courted in England, the mother’s

birthplace, during the war. They were a somewhat unlikely

match, in that Molly’s mother’s background was Scots-Irish

and English upper-middle class, and her father’s was first-

generation Irish American working class. Her mother had

completed twelve years of education in contrast to her

husband’s eight, and she made no bones about having

married “beneath my station.” Shortly after World War II

ended in Europe, Molly’s mother followed her soldier to his

home state, converted to his faith, married him, and set up

housekeeping. She never worked outside the home, but as

will become evident, there was so much to deal with at

home that this is hardly surprising. Her first child

disappointed her by being an active, colicky baby rather

than the cuddly, placid one of her fantasies, and Molly

remembered frequently being told as much. In fact, most of

Molly’s earliest memories concern her mother’s criticism,

sarcasm, reproval, or denigration. Molly learned about three

years into our work that her parents had married because

her mother was pregnant with her, a fact that we had begun

suspecting and that emerged via Molly’s careful detective

work despite her parents’ determined secrecy.

Seven other children followed in fairly close succession.

But starting when Molly was still a preschooler, something

began to go wrong: One after another sibling began

evidencing massive physical and/or mental deterioration. By

the time she was a teenager, four had died, all at different

ages and with different symptoms, and one was hopelessly

retarded. Her parents originally interpreted these losses as

some kind of cosmic accident or test of faith; it was not until

Molly was in college that her family finally learned that both

parents were carriers of an extremely rare congenital

disease with meningoencephalitic implications, causing the

destruction of whatever brain centers happened to be

affected. Although this condition theoretically was caused by

a recessive gene and was therefore subject to Mendelian

laws (i.e., one out of four children could be statistically

expected to suffer from its effects), five out of the eight

offspring were afflicted. Thus, throughout her formative

years, Molly witnessed the suffering and death of one after

another sibling, without even the support of some kind of

understanding of their fate. The death of her youngest sister

when she was twenty-two and the little girl was five had left

her feeling especially bereft. She had privately regarded

herself as the “real” mothering figure in this child’s life and

had hoped that somehow her caretaking would fend off an

inevitable death. Her memories of this sister would play an

important role in her therapy.

Naturally,

the

parents’

suffering

under

these

circumstances made it hard for them to respond to the

particular needs of their eldest. Molly’s mother continually

put her in the position of caring for the younger children,

with a maximum of nagging and a minimum of emotional

support. Her father reportedly played virtually no role in her

upbringing other than to exhort her to obey her mother. An

over-the-road trucker, he was an alcoholic of the

melancholy and withdrawn variety, whose drinking seemed

to Molly to increase noticeably with the death of each

succeeding child. Molly felt closer to him than to her

mother, but she saw him as weak and dominated by his

wife, and she remembered making a heartfelt resolution

never to marry a man who could be so easily pushed

around.

Molly’s developmental milestones were otherwise

unremarkable. A defiant streak appeared early in battles

around eating, bedtime, chores, and so on, and never

disappeared. Her intellect bloomed early, along with her

tendency to use compulsive and intellectual defenses: At age

three she had all her Golden Books arranged by category of

subject matter. She always did well in school. Although

skinny and slow to mature, she was not unhealthy, except

during part of her adolescence, when she was hospitalized

with severe hepatitis, a condition that was diagnosed quite

late because her mother had insisted that she was

malingering. Throughout latency and early adolescence,

Molly was mildly school phobic. Starting on Sunday

afternoons she would get increasingly anxious, sick to her

stomach, and panicky about leaving home the next day.

As the hepatitis incident suggests, a predominant motif in

Molly’s young life was her mother’s criticism and inability

to empathize. In an early session she reported seeing a

television show in which a mother comforted a daughter, to

which she had reacted with deep sadness that she had never

had such a relationship. She recalled only two occasions in

which her mother had treated her warmly; both involved her

own failure (once in making a cake and another time in

hemming a dress) and her mother’s willingness to set her

right without shaming her. The best guesses she and I could

make about the reasons for her mother’s rejection included

the degree of stress the woman was constantly under; her

jealousy of an attractive daughter—especially during Molly’s

teenage years, given that the war had essentially deprived

her

mother

of

a

normal

adolescence—and

her

characterological dependence on the defense of projection.

She would aggressively “interpret” Molly’s behavior in ways

that did not fit her daughter’s experience but looked

suspiciously like an externalization of her own feelings and

desires.

Evidence for her mother’s reliance on projection can be

found in Molly’s recollections of her rather unhappy

adolescence. A late-blooming, inhibited, moralistic girl, she

was repeatedly accused by her mother of promiscuous

intentions even before she had begun to date. When boys

did start calling on her, her mother would dress seductively,

sit on their laps, and flirt like a schoolgirl. Parenthetically,

Molly never received any information about sex from her

parents, beyond vague warnings and inexplicable giggles,

and her experience in parochial school in the 1950s only

aggravated her sense that sexuality was a dangerous

mystery.

With this history, it was not hard to see how she had

developed a masochistic personality style. In part, a self-

abnegating orientation had been explicitly taught to her. Her

parents had consistently stressed putting others first at all

costs. This injunction seemed to include not only the

demand to be her mother’s constant and uncomplaining

helper but the demand to like being in that role. Molly felt

that the Church had reinforced a masochistic message with

its admonitions about selflessness, especially for women.

Later, her nursing training had repeated that lesson with an

emphasis on how “the Doctor is always right” and “the

patient’s needs always have priority.” But in addition to

these external shapers of her psychology, Molly seemed to

have developed the pathogenic belief that if only she could

find a way to be “good” enough, she might be able to

reclaim what little maternal love and attention she had once

had all to herself, before her siblings had arrived.

The unsatisfactory relationship between Molly and her

mother would eventually loom large in her therapy. That it

would do so was evident in the beginning. In the first

session, thinking it would prepare her for possible

transference reactions (and acting out my own anxiety and

counterphobic wish to get some control over the coming

unpleasantness), I remarked to Molly that it is not

uncommon in psychoanalysis for the patient to feel toward

the therapist strong attitudes that were held toward a parent.

“If that’s true, then I feel sorry for you!” she replied.

One obstacle to a resolution of her feelings toward her

mother (and her family in general) was the sympathy that

others—and she, too, to some extent—felt for the woman’s

plight in losing one child after another. Whenever she felt

angry or hurt in relationship to her mother, or even when

she disagreed on some minor issue, she would be told by her

mother or father that she had no right to criticize a person

who had suffered so much. This lack of support for feelings

that facilitate separation and individuation, reinforced by a

family dynamic in which stark alternatives of conformity and

rebellion were the only options anyone understood, left

Molly with a Hobson’s choice: stay with the family in hopes

of being cared for, but at the expense of any autonomy, or

cut all ties and sacrifice dependency needs for the sake of

individuation. It was a testimony to her ego strength that she

had chosen the latter course, but the price she had paid in

doing so had been high. Her marital situation was recreating

a crisis of individuation: How could she separate herself

from a harmful environment without being paralyzed by

feelings of loss and guilt?

History of Treatment

The Beginning Phase: Strengthening the Working

Alliance

The initial contract I made with Molly was for two

sessions a week; it was what she said she could afford on

her salary. I recommended that she use the couch.

(Although there were no clear counterindications, it

eventually

became

evident

that

my

making

this

recommendation so quickly was expressing not an empathic

evaluation of her readiness to work this way so much as an

enthusiasm to do what I saw as “real” psychoanalysis.)

Molly understood intellectually the nature of dynamic

therapy and expected the work to last many months and

probably several years. I felt that our major task together

would be to increase Molly’s access to feelings of need and

dependency, to help her to come to accept her longings for

closeness as a combination of normal strivings and inevitable

by-products of a depriving upbringing rather than as the

defects of character she seemed to believe them to be. (This

formulation as I view it in retrospect is not wrong, but it also

highlights those features of her psychology with which I

could readily identify and ignores other areas in which she

was significantly different from me.) I hoped that once a

process of self-acceptance was under way she would begin

to evaluate her life more realistically and find ways to meet

her needs for both comfort and freedom. By the end of the

first session I felt we had negotiated the beginnings of a good

working alliance.

I was hoping that Molly would find a way to increase the

frequency of her appointments, an aim that it soon became

clear she shared, though not consciously. At the end of our

second session she reported a dream that began, “I am

checking into some kind of hotel or retreat and although I

really want to stay longer, I register for only two days …”

Except for the couch issue, whenever I was in doubt about

what arrangements would be helpful to her, I tried to follow

her lead rather than recommending something based on

someone else’s theory of therapy, as all other things being

equal, the overall value of respecting and promoting her

sense of agency and her confidence in her own judgment

seemed to me to supercede other considerations.

Throughout the three and a half years we worked

together, Molly was consistently a conscientious, deeply

committed client. She applied her usual hard-working style

to her analysis and sustained an impressive rate of growth.

Molly spent at least six months getting used to the unfamiliar

experience of analytic therapy. Her greatest difficulty was

with wondering what to say, worrying about whether she

would “dry up” (be unable to associate) in sessions, as in

fact she sometimes did. I concentrated at this time on

encouraging her to bring up as much as she could, as

spontaneously as possible. Molly would lie on the couch

with an ashtray balanced on her abdomen and a bottle of

soda at her side on the floor, trying to will her thoughts to

flow freely. She kept wanting guidelines and rules from me,

and almost always when I would ask her just to tell me what

she was feeling, she would reply, “Tense.” I had to restrain

my impulse to exhort her to talk, and I tried to limit my

interventions to the exploration of her subjective sense of

being “blank” and “empty.” Driving to sessions was an

ordeal for her because she worried she would have nothing

to say once she lay down. But because we usually managed

to end up talking about something, she would leave feeling

better, a bit cheered that she had survived another

appointment and another battle with her resistances to

spontaneous expression.

She quickly adopted the habit of writing down any dreams

she could remember, because this made her feel “prepared”

for a session. (It took, however, about two years before she

could associate freely to the elements of a dream and feel

satisfied that she had understood something important about

its meaning.) She reported recurring dreams of being an

alien to the human race, literally a visitor from another

planet. We connected these dreams to her sense of not

belonging in her family of origin and to the feeling of

strangeness she felt in the ritual of psychotherapy. Since

childhood, she had also had recurrent dreams of frightening,

empty old houses (rather like the ones in horror films or in

the movie Psycho), and of a giant, terrifying wave that

threatened to obliterate her. She would wake up just as it

was crashing down on her, sure she was drowning.

Because I had been taught that recurrent dreams are not

only particularly important but also particularly difficult to

decipher, I did not attempt any interpretation of the house

dream or the wave dream. I privately suspected that the

house was a self-representation, expressing the sense that

her insides were both empty and dangerous, and that the

wave symbolized emotion that she believed could

overwhelm and destroy her. The reason I did not say even

this much was that I thought it would lead to

intellectualization

rather

than

integrated

emotional

understanding. At that point in therapy, Molly was

responding to most things I offered with comments like,

“That makes sense” or “Sounds logical.” When asked

whether she might be feeling a specific emotion, she tended

to take a doggedly “rational” position; for example, “It

doesn’t do any good to be jealous; therefore, I’m not.”

I basically worked in a very reflective way in this early

phase, maintaining a patient, accepting attitude and

mirroring her thoughts with an effort to elicit the feeling

aspect of them in more detail (Kohut, 1971). Probably what

I did not do in this stage of the work (i.e., judge, interrupt,

explain, advise, criticize, or even interpret—as her husband

and earlier her mother had reportedly done) was more

facilitative than what I did. The therapeutic relationship

seemed to become progressively more secure. Slowly, Molly

began to describe emotional reactions to various situations

outside the therapy.

The first time she reported being in touch with a feeling as

it occurred involved her realizing that she was angry to learn

that a colleague had talked behind her back. I suspected

there was a transference issue here, in that she must have

wondered how much I talked with her husband’s therapist,

whose office was next to mine, but I did not push this idea

because

I

thought

it

would

only

have

been

intellectualized.Instead, I simply endorsed the progress she

was making in noticing how she felt. About four months into

treatment, she exclaimed in the most animated way, “Now I

know why people call them feelings. You feel them. It’s,

like, physical!” A few days after this, she brought in the

following poem, which she said she had clipped from a

magazine, explaining that it represented her hopes for her

therapy (I have no idea how to track down this poem and

give the author proper credit):

If loneliness were just my little rag doll

and understanding went as far as

button eyes can see

then maybe I’d accept my solitude

and like a little raggedy head

I’d smile on childishly.

But thoughts that fill my head are not of cotton.

Beneath my skin

I’m as real as I can be.

I’m thrilled and fascinated. All at once

The trembling hopes, the long forgotten thoughts

Are seen through crystal eyes. No more the dunce

No more the fool, I rise to heights I fought

To reach and cling there overwhelmed. So pleased

To see that all the past has meaning now.

Without great fear and panic I’m at ease

In my own company. I can allow

Myself the freedom all the world once asked

For me to share, without the nagging sounds

From deep behind my eyes; the heavy task

Of reasoning, when reason has no bounds.

All thoughts, all deeds, are simply done with no

More hesitation. I am free to grow.

Nevertheless, Molly’s fear to open up her emotional

capacity was often paralyzing. Several times when she came

close to crying she would “turn off” suddenly, becoming

intellectual and truculent and asking me what good it would

do, anyway, to get in touch with unpleasant feelings. She

worried, not without cause, that once she began feeling an

emotion like grief, it would not conveniently confine itself to

the treatment hour but would “spill over” and suffuse her

mood outside. To cry had never been cathartic for her; it

had always made her feel worse: humiliated and weak on

top of the sadness.

The first important break in her emotional dam came at

about six months, in connection with her expressing for the

first time her grief over her sister Susan’s death. She wept as

she described it. In the next session, apparently frightened

by her sense of loss of control, she asked to sit up, saying it

was getting increasingly hard for her to talk without the

“feedback” that the sight of my face would provide. I

assented to this request without comment except to

encourage her to say more about her need to see me. I

could have construed her plea to sit up as a resistance; it

certainly contained an effort to resist too abrupt a descent

into painful territory. Yet I found myself feeling that there

was more going on than defensiveness. Despite the fact that

she was frustrating my wish to do “real” analysis, I was

pleased with her request: For the first time, Molly had not

simply complied with “the rules” as she understood them

but had asserted her own needs and judgments as more

important than accepted psychoanalytic conventions.

Molly and I now began a period of face-to-face meetings

that lasted about a year. She had accommodated to the

treatment situation more comfortably and was losing her

dread of the sessions. She talked more about feelings, with

feeling, and began very gingerly to bring up some complaints

about her marriage. This effort initially took the form of

offering me her husband’s ideas, usually those about her,

and asking me to confirm or repudiate them. For example,

“Tom says I forget my dreams because I’m really hostile

toward the analysis. Could that be?” Responding to such

questions required a discipline I found hard to maintain. I

often felt the temptation, and more than once I succumbed,

to address the content of each issue and either agree with or

do battle with the absent Tom. Mainly, though, keeping in

mind the goal of furthering Molly’s sense of agency, I would

ask her what she thought and how she felt about what he

had reportedly said. Usually her associations to having her

behavior “interpreted” led to angry memories of her

mother’s similar style. I tried to sustain in myself and to

encourage in her the conviction that ultimately, she was the

only person who could judge how she “really” felt.

As Molly began seeing her marriage as a replay of the

painful aspects of her relationship with her mother, she

began getting depressed. Although not yet able to stand up

for herself, she stopped deferring quite so automatically to

Tom’s controlling behaviors, and consistent with Lenore

Walker’s (1980) later observations about the increased

danger when a battered woman begins to separate

psychologically from a batterer, her increased sense of

autonomy reportedly angered him. Twice during this period

she came in visibly bruised, and more than once she told me

he had threatened to kill her. She learned that his previous

wife had left him in fear for her life. I became very anxious,

and yet I knew she was not ready to leave the marriage.

Resources for abused women had not yet become common,

and even if such services had been available, I am not sure

she would have pushed past her shame enough to take

advantage of them. I had to contain the anxiety for both of

us, and I remember having a few sleepless nights.

In the absence of a way she could imagine dealing with

her situation, she became more depressed. On her own, she

sought out a physician who prescribed the tricyclic

antidepressant Elavil, which she took for several months

with a concomitant reduction of the worst depressive

symptoms. At the same time, signs of growth began

appearing. Molly sought out and got a better paying job and

decided to use the extra money for a third and eventually a

fourth session per week. The issues she worked on included

her sense of entrapment, her memories of maternal

rejection, and a great deal of material about her Roman

Catholic socialization and what she saw as its destructive

efforts

to

turn

people,

especially

women,

into

“unquestioning, self-sacrificing, antisexual robots.”

The transference throughout this first year and a half was

benign and idealizing, much as Kohut (1971) described as

typical of narcissistic characters, though I did not see Molly

as essentially narcissistic. Molly often seemed to test me for

similarities to her husband, the Church, and her parents. I

generally avoided interpretation lest she experience me as

just one more underminer of her capacity to understand

herself on her own. Often the sessions were quite chatty.

We would talk about her work, her ideas about her ethnic

background, her impressions of the world of intensive-care

medicine, or anything else that emerged as an interesting

topic. She seemed to have been right about needing to see

me in order to “take me in” visually.

I remember most vividly a couple of sessions in which we

laughed together so hard that we could hardly catch our

breath. She was educating me about various quaint practices

of the nuns in her childhood parochial school, who had

actually told the girls not to wear black patent leather shoes

lest boys see in them the reflection of their underpants, and

who encouraged their students to sit on half of their desk

chair so that their guardian angel could sit on the other half.

Molly recalled a time, right after the family had taken

Communion during Sunday services, when her younger

sister had come down with the flu and vomited in the toilet.

Her mother took the doctrine of transubstantiation literally

and was so horrified that “Jesus is in the toilet!” that she

insisted on bringing a priest to their home to bless the

bathroom plumbing.

I was not restricting my activity entirely to empathic

mirroring and supportive chatting, however. In addition to

gently challenging Molly’s habitual defenses, I occasionally

“took on” the Church—or at least her internalizations of its

teachings, particularly those that equated suffering with

goodness—and the previously unquestioned mottoes of her

nurse’s training. She and I managed to clarify her overriding

masochistic pattern, including especially how she would “go

on automatic” in any stressful situation, defining it as one in

which she should be caring for someone else and shelving

her own needs. In this way we slowly made ego alien many

behaviors that she had never previously questioned.

After about a year of this face-to-face collaboration, I

came to my office one day to find a hastily scrawled note on

my desk. In it, Molly explained that Tom’s abusiveness had

become suddenly intolerable. Consequently, she had taken

off abruptly to spend a few days in Ohio with her one close

friend. This was the first time she had “abandoned” her

husband, and while her reported guilt later was severe, her

excitement that she had actually acted on her own behalf

outweighed it. Shortly after this incident she asked to use the

couch again, saying she now felt ready to “go deeper.”

The Middle Phase of Treatment

Back on the couch, Molly quickly began experiencing

stronger feelings, and, somewhat to the dismay of both of

us, negative ones. The transference took a new direction as

she began accusing me of not caring, not helping her, and

representing a psychoanalytic orthodoxy that had no

relevance to her needs. I could see that the rejecting parent

was finally being externalized, but I still found her attacks

hard to contain. Her tone at this juncture was often accusing

and sarcastic. “Why should I relive my childhood feelings?”

she would demand. “They were bad enough the first time!”

The amount of observing ego seemed minimal.

I tried to weather this storm without undue defensiveness,

but frequently I would find myself encouraging her old

habits of intellectualization or trying to redefine her reactions

as “really” relating to her mother, father, or husband,

because the experience of being berated was so toxic. My

own intellectual conviction that this kind of anger in the

here-and-now was exactly what she needed to express,

along with my belief that all I had to do was to accept it, was

only the weakest antidote to my countertransference worries

that she would leave treatment and that this would mean I

was a failure as a therapist. The siege abated considerably

when I made the interpretation to Molly that in attacking

psychoanalysis she seemed to be trying to get me to “defend

the faith.” This comment led her to realize that one of the

few weapons she had had against her mother was to attack

her orthodoxies and to feel morally and intellectually

superior when she evoked her defensiveness. Thus, we

concluded, her sarcastic verbal assaults represented a last-

ditch effort in the direction of autonomy and the

preservation of self-esteem. From that point, much to the

relief of both of us, they diminished.

Concurrently, she began to try to talk sincerely about

sexual matters. Previously, we had talked around them a

good deal (what the Church had promulgated, how her

mother had acted, etc.), but now she began, haltingly, to put

into words her own sexual desires and practices. These

included masturbation fantasies, of which she was deeply

ashamed, involving various kinds of masochistic subjugation.

She was quite relieved when I remarked that such fantasies

are common and not necessarily correlated with actual

masochistic sexual behavior. Molly was, as in most areas of

her life, very competent at sexual interactions, very adept at

pleasing a partner, but almost totally without responsiveness.

She had been afraid to face her own feelings for fear she

would learn that she was “really” in some fundamental

sense a sexual masochist. An important insight she came to

on her own was that her inhibitions about experiencing

arousal derived from a fear of losing control, for she

suspected that an underlying passivity would emerge. She

recalled wryly a joke about a man on trial for necrophilia

who protested, “How did I know she was dead? I thought

she was just a good Catholic girl!”

Around the middle of this phase, Molly began working on

the sexual aspects of her marriage. She and Tom started to

tackle the problem of their different needs and preferences

as more of a team. They went to erotic movies, bought The

Joy of Sex (Comfort, 1972), and experimented with new

positions. Molly began experiencing excitement, and twice

she reached orgasm during intercourse. At the same time,

she began asserting herself in all areas of her marriage. She

and Tom became better friends, and her life calmed down a

good deal. She also gave him an ultimatum: If he physically

abused her again, she would leave. This declaration followed

considerable discussion in treatment about her sense of

entrapment and whether it was as objectively warranted as

she had felt.

One of the things Molly started realizing, which also had

its inception in her sexual experimentation, was that not

everything was her responsibility. Tom’s approach to

lovemaking was apparently abrupt and lacking in tenderness,

and he seemed irritated by her requests for more foreplay or

cuddling. She began to reassess her old belief that he was

sexually normal, while she was “frigid.” She began to

wonder whether her sexuality might flourish with a more

intuitive, less defensive partner. Mustering up all her strength

against her Catholic superego, she decided she would have

an affair, and she picked for her partner a colleague in her

hospital who had been flirting with her for some time.

In her effort to keep her vow never to take up with a

“weak” man, Molly had always chosen tough, authoritarian

mates, her husband being the latest in a series of such

choices. Now, having acknowledged her wishes for

tenderness and equality, she chose a gentle, reserved man

who in actuality appeared to have considerably more inner

strength than his compensatorily masculine predecessors. A

recently divorced intensive care nurse in her unit, Steve

proved to be very much at home in the language of feelings

and sharing, and Molly’s best-laid plans for a rational

experiment encountered an unexpected complication: For

the first time in her life, she fell in love.

Interestingly, Molly’s decision to look outside her

marriage for sexual love and emotional support coincided

roughly with her learning that I was pregnant. I privately

suspected that she was transferring many of her dependency

feelings from me to Steve, in anticipation of a loss like the

ones she had suffered when each sibling came along. When

I asked her to talk about any responses to my imminent

maternity, she insisted she had no reactions, and again, I felt

that if I had pushed such an interpretation, it would only

have been intellectualized. She did tell me later that on the

last session before my six-week break to have the baby, she

had suddenly felt like giving me a big hug. This was one of

her first direct, open-hearted expressions of positive feelings

toward me.

For the first months of a long and very cautious flirtation

with Steve, Molly continued to regard the as-yet-

unconsummated affair as a temporary relationship that

would ultimately dissolve because of expected improvements

in her marriage. During this time, however, Tom reportedly

made the mistake of becoming verbally abusive, threatening

to hit her, and leaving home to punish (and perhaps protect)

her for a couple of weeks. Then when he wanted to make

up and move back in, Molly refused. She told him he could

lie in the bed he had made; she had come to see she was

fine without him. She began to pursue a legal separation.

While all this was going on, Molly was also working hard

on understanding the connections between her childhood

difficulties and her recurring problems. Her complicated

feelings about the deaths of her siblings slowly came to the

fore and then suddenly intensified around the anniversary of

her sister Susan’s death. When I told her, in answer to her

question, that I had named my new daughter Susan, Molly

began an intense phase of grieving, ignited by the abrupt

realization that she resented my giving a child that name.

She had been “reserving” the name Susan, she realized,

because in some strange way she had been refusing to

believe that her sister was really dead. Stark dreams of

standing over an empty grave accompanied these themes.

Slowly we reconstructed how she had tried to make up

for the absence of a loving mother-child attachment in her

own history by establishing one with the infant Susan. The

fact that she was now in a loving, romantic relationship was

making her aware just how much she had missed the feeling

of being loved, and how deep were her desires for such a

relationship. She began to understand the depth of her

connection and now grief over Susan as a derivative of her

early privation of good-enough mothering. Then finally a

series of memories emerged about Susan, including one

about Molly’s having dropped her sister, breaking her arm,

an accident over which she had always felt unfathomable

guilt. It occurred to her for the first time that perhaps she

had had some mixed feelings toward this child she thought

she had unambivalently cherished; perhaps she had even

wanted at some level to hurt her or get rid of her. I tried to

help her feel less shame about this normal reaction to sibling

displacement. I took her realization as emblematic of her

beginning to come to terms with hostile, competitive, and

destructive impulses in general, which she had previously

handled by repression and whose unconscious existence had

darkened her sense of self.

Months later, Molly dated the “pivotal moment” in her

therapy, the time at which everything seemed to consolidate

and move toward more and more experiences of pleasure in

her identity and autonomy, as this moment when she

realized she had had negative feelings toward Susan. Having

aired and accepted these, along with associated feelings

such ad shame and envy, she had come to terms with an

aspect of herself very different from the constantly helpful

persona (Jung, 1945) she had adopted, and she decided she

was not as evil as she had feared. Unlike her parents and the

Church, I regarded the wish to hurt or kill as an inevitable

part of being human, and Molly, internalizing my attitudes

about such feelings, began to report feeling part of the

human race.

The Termination Phase

Once Molly started valuing herself and accepting as part

of her personality even her feelings of greed and hatred, her

spirits became steadily brighter. The change in mood was

evident in both behavioral and intrapsychic changes. In the

realm of action, Molly began reporting that she no longer

had to please others at any cost but was becoming

comfortable simply saying what she felt. She began to

develop her own tastes, not worrying about what others

considered appropriate or fashionable. She discovered that

her difficulty making friends had resulted mostly from her

having intimidated potential intimates in her efforts at

impressing them and thereby preempting their expected

rejection. She let her hair grow in its natural color, started

dressing in jeans or comfortable dresses rather than in tweed

suits, girdles, and high heels, and stopped compulsively

sculpturing and lacquering her nails. There was probably a

lot of modeling going on here, in that I rarely wore makeup

in those years and dressed casually, but Molly’s subjective

experience was that she was learning to be herself. Her

voice became softer and her manner more relaxed. She

developed a sense of humor, and although she never dealt

directly in words with issues such as an early oral need, she

began making jokes like, “I must be feeling fed. Have you

noticed I don’t bring a bottle in here anymore?”

In the sexual sphere Molly had become reliably orgasmic

with Steve, and, perhaps more important, was enjoying a

general sense of pleasure in her sexuality. No more was sex

another job to be done. In the somatic realm, she lost her

previously chronic sense of fatigue—something she had not

mentioned during the intake phase because she had no

experience of a vitality with which to compare it and hence

could only label her previous condition once it had changed.

At the time she began talking about termination, she had not

had any migraine symptoms for more than two years. We

had not “analyzed” her migraines; they had just disappeared

in the process (see Mumford, Schlesinger, Glass, Patrick, &

Cuerdon, 1984). After persuading herself that these changes

might just be maintainable, Molly cut her therapy sessions

down to three and then to two times a week. Again, I could

have treated this decision as a resistance, but I felt that

developmentally, it made sense for her to decide when she

was ready to see less of me, to take more responsibility for

maintaining her gains, and to move on.

In the intrapsychic sphere, the changes were reflected in

her dreams. The wave nightmare began occurring less

frequently after we talked at length about her fears of being

overwhelmed with feeling, and it made its final appearance

on the night before she mourned Susan’s death so

dramatically. The dark, empty houses were replaced in

successive dreams by brighter, newer structures, and finally

became filled with plants. Molly began telling off her parents

off in her dreams, and concurrent with her nighttime attacks

on them was an increasing daytime interest in getting back

in touch with her family to see if it might be possible to work

out some mutual modus vivendi.

Molly began having warm friendships with several of her

coworkers. Her relationship with Steve grew and deepened,

and her early superstition that “It’s too good. Something has

to go wrong!” began to be refuted. The two lovers started

talking about looking for a better job out of state and applied

as a team to a highly respected intensive-care hospital where

their skills could be much better used and rewarded. After

exhaustive interviewing, they were hired. Molly gave notice

to her employer and set a definite termination date with me,

three weeks away.

In the last sessions, Molly reviewed her progress and

mused about how she would continue to work on the

problems that remained. Her transference fear that I would

try to persuade her to stay in treatment until it was

completed to my satisfaction was quickly recognizable as

her expectation that like her mother, I would put her

personal judgment and experience second to my needs. She

did ask for a referral to an analyst in the area where she was

moving, in case she found herself needing more help, and

after pursuing a contact I had in that area, I gave her two

names, both physicians. I thought that as a medical

professional herself, she might appreciate a medical analyst

and so was unprepared for her dismayed and suspicious

expression on receiving the names. When I asked her what

the look meant, she replied, “I don’t want to go to a

psychiatrist; they’re all Freudians.” (My supervisor found

this response highly entertaining, given that her own

treatment been quite “Freudian.”) Thus, Molly’s distaste for

orthodoxy remained, while her compulsion to comply did

not.

A month after our last session I received the following

note from her:

[Steve and I are] getting on very well. … I love

him and feel it all the time. But I’m taking care of me

first. … I’m concentrating on getting in touch with

anger etc. as soon as I feel it at all, or find myself

acting angrily, etc. I know when I “store” [feelings]

it’s harder to ever deal with them. I’m dreaming like

mad, but can’t make much of them-they’re all very

long and involved, and I’m not too good at analyzing

my own free association … I bog down and lose the

flow. Eventually I’ll have to work on it, but for now

I’m coasting. I feel very loved and loving. We sit down

and talk about the feelings we’re having on various

things almost daily. Communication is wide open, and

we both work at it. The fact we’ve both gone thru bad

marriages makes us both appreciate acutely what we

have now. I’ve learned to accept dependence on Steve

as being an integral part of the relationship, and

because of the type of person Steve is, I’m comfortable

in the dependency.

We’re slowly putting together our feelings about my

being a sort of stepmother to Steve’s daughters. It’s

sort of ironic I’ll be coming in contact with a little girl

at the age of 5. I know I’ll feel very motherly to her,

and wonder how I’ll handle the feeling of picking up

with Susan after a 7 year interruption….

My parents wrote to me after hearing about Steve

etc.-and it was a loving letter-I’m planning on keeping

them at stamps’ length for a while, tho. I miss you and

hope you’re well.

Molly and I agreed when she terminated that all other

things being equal, we would have liked to work together

somewhat longer. But over the three and a half years in

which she was in therapy, she had accomplished significant

growth and change, and I felt that Freud’s argument in

Analysis Terminable and Interminable (1937) applied to

her. Freud felt that the therapist can often see unresolved

issues that might give future trouble to a client, but that it is

best to do a piece of work and let the person go,

encouraging him or her to come back to work on future

issues as they come up and are more emotionally salient. I

also felt that Molly needed to achieve a separation that was

self-initiated and not all-or-nothing, as she had been unable

to do with either her family or her marriage with Tom. Even

though it could be argued that she had transferred some

unresolved longings from her therapist to Steve, I felt that

she was ready to go, and that it was appropriate that she

was getting what she needed from a partner in the world

outside the consulting room.

Posttermination Observations

I heard from Molly periodically after she moved away.

She would typically send me a Christmas card with a note

about her life. She and Steve went through some difficult

periods but were able to work together on their problems

and to survive some severe stresses, including the loss of

their home to fire, with their love intact. Once when they

were visiting relatives of his who live near me, they stopped

in and had coffee and filled me in on what was going on

with them, Steve’s daughters, their work, and their many

animals. Things seemed to be going very well until about ten

years after she terminated, when Molly called me in a state

of devastation: She had developed physical problems that

had been diagnosed as the symptoms of the family disease.

Both of her living siblings were also showing signs of

deterioration. Evidently, this scourge did not follow the

Mendelian path that had been expected but had sooner or

later shown up in every one of her parents’ offspring.

I had explored with Molly during the therapy the question

of whether she worried that she could come down with this

illness. She had said that her physiognomy contained

features that were associated with it, but that she was pretty

confident she would have shown symptoms by this time if

she had been afflicted. I think she and I made an

unconscious decision not to investigate the issue any further;

it was too upsetting to imagine that after all her struggles to

improve her life, she would have to face an early and

physically painful demise. Molly had spent some time in her

therapy coming to the decision—and grieving over the

decision—not to have children. She did not want to pass on

the genetic curse. Now she felt terrified and completely

defeated. I felt not much better.

For a brief period after that, Molly and I were in frequent

telephone contact discussing the implications of her

diagnosis. One of the problems she faced was a new version

of her old tendency to be more intimidating to people than

she realized. We brainstormed together about how she might

go about finding a medical specialist who would not be

threatened by the fact that this patient might know more

than the doctor about an extremely rare condition (Molly

had, of course, researched it fully). She finally decided to

travel to a prestigious medical-school-affiliated hospital and

to interview the specialists there. She found a physician who

was willing to be taught by her, to work closely and

collaboratively with her, to research the newest information

on the disease, and to do everything possible to keep her

alive. For several years, they staved off various medical

crises. She stayed regularly in touch with me during this

time.

A letter from her in 1987 states:

This is all very hard, but endurable. You know me-

I’m tougher as survival requires. … No one in my

family will begin to face that I’m going to die-not

soon, but now I know how. (Of course, I could always

be hit by a bus.). … Nancy, you know this isn’t an

unexpected development … not to me. I had some

early, excellent teachers in living the life you have.

I’m going to live longer because of modern

pharmacology than many in my family, and I cherish

the time here-now how many people do you know who

can live life that way?

And she lived several more years that way. I have a pile

of her brave, funny, inspiring letters, in which she

occasionally reminisced about her therapy, especially about

our laughing together over her parochial school experiences.

But in the spring of 1991 Molly suffered a respiratory crisis

and died. Her psychotherapy had given her more than

fifteen years of the pleasures of authenticity, the sense of

agency, access to a depth of feeling, participation in a loving

and egalitarian relationship, and a sense of self-knowledge

and self-mastery. I wish she could have had many more, and

I found it hard in her last years to tolerate my impotence to

save her life. I still miss her. She would have been pleased,

however, that I have told her story here and passed on what

she learned in treatment to another generation of therapists.

Chapter 9

Donna

1

There are many ways and means of practicing psychotherapy. All that

lead to recovery are good.

—SIGMUND FREUD (1905, p. 259)

Although the psychoanalytic literature includes

some extended, detailed treatment descriptions of people in

the borderline and psychotic ranges (e.g., H. Green, 1964;

Sechehaye, 1960; Stoller, 1997), most of the cases currently

presented to students in the service of exemplifying

psychoanalytic practice tend to involve clients like Molly

who could therefore readily engage in a cooperative way

with the therapist. Many of the patients that beginning

practitioners see are, like the woman described here, much

more likely to attach with hostility and devaluation than with

an attitude of friendly collaboration.

Because she was one of my earliest clients, the treatment

of “Donna” illustrates nicely the way I groped along as a

younger therapist and managed to help someone in deep and

permanent ways despite my chronic worry that I did not

know what I was doing. Her story may also illuminate some

of the reasons for my emphasizing certain issues in this

book. Our first patients are critical in shaping our individual

sense of what factors in psychotherapy matter the most. I

think I learned more from Donna than from any other

person I have treated. I do not regard her treatment as

exemplary in the sense of my having done most things right,

but my lapses may make this case all the more useful to

present in the context of a book whose main emphasis is

that the therapist’s tone, expressing the sensibility that

informs the interventions, makes more of a difference than

any particular technical decision.

An additional reason for my writing about this case is that

I have known my former client now for over thirty years and

thus have a longterm perspective that follows up both how

she was permanently helped and how she remains

vulnerable. I also have a not-so-hidden agenda: Despite the

scorn currently heaped on what some call the “Woody Allen

syndrome”—that is, interminable psychoanalytic therapy—I

believe that some patients need a level of devotion that

amounts to a commitment to try to remain available for the

very long term, if not for life. Most therapists I know have

had (often still have) such clients in their practices, including

those who do not work psychoanalytically. My eminent

cognitive-behavioral

colleague

Donald

Peterson,

for

example, commented to me years ago, after I had presented

the case of Donna to a small group at Rutgers, that he also

has had some clients who have checked in with him for

repeated periods of treatment over many decades. I regard

such devotion as, on balance, socially cost-effective.

Especially for more disturbed patients, prolonged access to a

caring person on an outpatient basis takes up far fewer

resources than the repetitive hospitalizations, psychiatric

emergency consultations, crisis interventions, and sometimes

jail sentences that are otherwise their destiny.

I have changed the client’s name and a few of the

demographic details in the following account. But with

Donna’s permission, I have related what went on in our

therapy sessions with as much accuracy and fidelity as she

and I could summon.

Original Clinical Picture

Initiation of Therapy

When Donna first came for help to the mental health

center where I was working in the autumn of 1972, she was

a twenty-three-year-old, second-year student at a local

college, majoring in labor relations. She had had several

previous contacts with therapists and agencies, including two

short hospitalizations and considerable drug treatment (with

Navane, Mellaril, Thorazine, and several antianxiety

medications in the Valium group), beginning when she was

sixteen. At that time, in the context of an intense, fused,

sexualized relationship with a girl who was eventually

hospitalized for schizophrenia, with whom she had shared

an elaborate fantasy about rock stars that bordered on

delusion, she was tortured internally with fears of dying and

was talking about killing herself. She was significantly

overweight, had a handwashing compulsion, was using drugs

heavily (marijuana, hashish, methamphetamines, and LSD),

and was creating angry scenes at home.

In the seven years between her original adolescent crisis

and her intake at the clinic, her problems had for the most

part worsened, despite medication, hospitalizations, a stint in

a sheltered workshop, and several short psychotherapy

experiences that had come to grief in the face of her

seemingly impenetrable hostility. She was acting out

sexually in gravely self-destructive ways, was repeatedly

cutting herself with knives, mostly on her wrists and arms

(though once, in a rage at her father, she carved “DAD” into

her leg), and was making homicidal threats and physical

attacks on people who irritated her. She was also bulimic,

but at that time in my career I did not routinely ask about

possible eating disorders, and I did not find out that she

would regularly binge and purge until five years into our

work together, when she casually announced, “By the way,

I’m not puking anymore.”

As a condition of the state rehabilitation agency’s

financing her college courses, given her official classification

as emotionally disturbed, Donna was required to be in

therapy. Hence, she was a reluctant, provocative, despairing

patient. Her own description of her presenting problem was,

“I am a nervous person. Anxious. Acid trips depress me and

I have no motivation to do my work at school.” She chain-

smoked cigarettes, bit her nails, talked compulsively, craved

sweets, and worried that she could easily become an

alcoholic or addict of some sort. She was phobic about

illness, with a special terror of breast cancer that bordered

on a somatic delusion. An admired teacher had referred her,

and at his urging Donna was trying to give the clinic a

chance to be of help, but she was deeply suspicious of

mental health agencies. She also had a profound distrust of

both women and Jews; consequently, her female Israeli

interviewer elicited a stream of insults and provocations.

Early Clinical Impressions

Despite being heavy, Donna had attractive features and

dressed like college students in her general age group.

Nothing in her external appearance was off-putting and yet

she projected an intense combination of hostility and

panicky desperation that made it easy for others to feel

intimidated by her. She appeared quite paranoid, gave very

concrete responses when asked to give the meaning of

proverbs, and talked tangentially and with inappropriate

affect. She reacted with an enraged diatribe when asked to

complete a fill-in-the-blanks intake questionnaire including

items such as “I am the kind of person who

_” For these reasons she had been diagnosed

as schizophrenic (chronic undifferentiated) when she first

came to me. In retrospect, a diagnosis of paranoid-

masochistic character (Nydes, 1963) at a borderline level of

personality organization (Kernberg, 1975) seems more

warranted, given that Donna has never had fully elaborated

hallucinations or delusions.For the first few years of my

relationship with her, however, and preceding it, several

different examining psychiatrists always chose a severer

diagnosis

(paranoid,

hebephrenic,

undifferentiated,

ambulatory, or pseudoneurotic schizophrenia), probably

because her anxiety in the interview situation disorganized

her so dramatically that she sounded flagrantly psychotic.

Donna’s ego functioning when I first knew her should

certainly be considered as at the border of the psychoses

rather than at the border of the neuroses (Grinker, Werble,

& Drye, 1968).

Personal History

Donna was the oldest of three children born to an

upwardly mobile, middle-class Italian couple. Through

genealogical research, she has recently learned of instances

of severe mental illness in the families of both her parents,

including one suicide and one case of adult elective mutism

that lasted for decades. Donna’s father, who became quite

wealthy in the construction business, evidently partly on the

basis of connections with organized crime, enjoyed indulging

her materially and showing off the family’s affluence. She

remembers her family’s driving around the neighborhood in

their Cadillac, enjoying the envy that they assumed they

were stimulating. In the context of the prevailing parental

myth of the family’s great good fortune and superiority,

Donna’s actual emotional deprivation is particularly

poignant.

Her mother, who is still alive, was nineteen when Donna

was born and was far from ready to care for a baby. From a

couple of conversations I have had with her when she called

me because she was worried about her daughter, I have a

sense of how deeply she loves Donna. But when Donna was

born, she went into a severe, two-year-long postpartum

depression. Despite some help from her own mother (whose

care Donna still mentions with profound gratitude), she was

able to give her infant only the most perfunctory custodial

attention. During the span of the depression she never got

out of her pajamas. Because she was constantly exhausted,

she would leave Donna unattended in a crib for hours, wet

and crying. Occasionally Donna’s maternal grandmother

would rescue her from the worst of this neglect, but she was

not always at hand.

Although we did not have then the empirical studies we

now have that have convincingly demonstrated the

relationship

between

maternal

depression

and

psychopathology in infants (Cohn, Campbell, Matias, &

Hopkins, 1990; Field, Goldstein, & Guthertz, 1990; Tronick,

1989), intuitively I felt it was impossible for Donna to have

survived her mother’s major depression and consequent

emotional neglect without significant emotional damage.

Since then, Beatrice Beebe and her colleagues (Beebe,

Lachmann, & Jaffe, 1997) have aptly emphasized the

impossibility of interactional repair when a baby’s mother is

severely depressed, noting that a failure of maternal

response forces the infant back on its primitive self-

regulatory capacities. Their research suggests that maternal

depression is therefore a major source of psychopathology

in the first year.

Several years into treatment, Donna succeeded in getting

her mother to talk without defensiveness about her infancy.

She learned that on at least one occasion, her mother had

cut her, in a somewhat dissociated state of rage. Donna

described her mother as anxious, infantile, and terrified; her

depiction suggested a profoundly agoraphobic woman. The

year before I met Donna, her mother had separated from

her husband, Donna’s father, and entered what became a

stable, enduring relationship with a female boarder whom

Donna originally despised but of whom she became more

accepting over time. Since losing her husband, her mother

has always been financially strapped. At the time I first saw

Donna, she was working in a series of clerical positions

where she reportedly supplemented her income by

shoplifting and stealing small amounts when circumstances

permitted.

Her mother had another girl when Donna was seven and

a son when she was twelve. In both instances she again

suffered a completely debilitating, lengthy postnatal

depression of psychotic proportions. She turned much of the

child care over to Donna, who hated the role and vented her

resentment on the baby. Both of her siblings have had

significant psychological problems. Both, like Donna, have

been highly self-destructive and have found it difficult to

have a close relationship with another person.

Donna’s father, who died of a heart attack in the third

year of her therapy with me, had little to do with the

domestic life of his family. His work and his extramarital

affairs seem to have claimed whatever emotional investment

he gave. A big, opinionated, authoritarian man, he frightened

his children. Donna feels she was a disappointment to him

from the start because she was not a boy. She remembers

his insistence on being seen as always right. He seems to

have been alternately punitive and seductively intrusive with

his daughter. Donna recounted how in her adolescence he

would ask her to shower with him, and she described with

disgust how he had once kissed her and put his tongue into

her mouth. She became terrified and subsequently

barricaded herself in her room whenever he approached her.

Complaints to her mother about his behavior reportedly

elicited the accusation that Donna was “a liar and a

pervert.”

Donna’s childhood was understandably chaotic. Despite

precocity in walking and talking, she had recurrent battles

over eating, overwhelming fears about being deserted or

forgotten, and nightmares about falling off a gypsy wagon.

Her description of her upbringing contained no recollections

of anyone’s respect for, or even naming of, her feelings,

with the possible exception of her beloved grandmother. A

painful memory from latency concerned the death of her

grandfather. She was not allowed to go to the funeral

services and was told to “go to bed and think about teddy

bears and other nice things.” She abused animals throughout

her preschool and school years. Separation for kindergarten

was traumatic. Once in school, though, notwithstanding a

severe problem concentrating, she easily earned B grades

because of her superior intelligence. From the preteen years

on, she adopted a belligerent identity as a “nonconformist”

and hung out with the more alienated students. By age

twelve she had developed an intense dependency on her Girl

Scout leader, a woman she idealized and looked to for

emotional support, who suddenly suicided in a particularly

grisly way: She cut her throat with an electric knife. This

was a disastrous loss for Donna at a particularly

impressionable age, and no one talked with her about it.

Donna’s parents, who had had violent arguments for as

long as she could remember, finally separated and divorced

during her midteens. The breakup of her family seems to

have been the immediate precipitant to her entering the

symbiotic and sexualized relationship with her girlfriend, in

which she first experienced herself as out of control and

suicidal. This friendship may have represented an

identification with her mother’s choosing a woman as a

partner, or it may have been a particularly passionate

“chum” relationship (Sullivan, 1953), or both. Her bulimia,

self-cutting, substance abuse, and violent attacks on others

all seem to have originated in this period of family breakup

and adolescent transition seven years before I first saw her.

History of Treatment

I began seeing Donna in April of 1973, in the context of

a group for women with schizophrenia that I had been asked

to lead in connection with my job at the local mental health

center. She was different from the “other” schizophrenic

patients in having much more energy—all of it expressed in

hostile form, but energy nonetheless. She was then in twice-

weekly therapy with the Israeli social worker who had done

the intake interview. Several weeks later, when this therapist

learned she would have to move, she asked me to take over

Donna’s individual treatment. I was eager to get experience

treating more disturbed clients, and Donna’s vitality in the

schizophrenic group had been fascinating me for some time.

I began working with her at a frequency of two sessions a

week, face to face, in addition to seeing her in the group.

(Once, several years into her therapy, she wanted to try

lying on my couch, but as soon as she did so, she became

overwhelmed with a psychotic conviction that she was a

murderer, and she gave the idea up fast.)

The Beginning Phase: Developing a Working Alliance

To call the first couple of years of our therapy

relationship stormy would be like referring to a tornado as a

strong wind. Donna began with me in a rage, based partly

on her competition with the other patients in the women’s

group and partly on her fury about being abandoned by her

therapist, with whom she had begun to try to work

cooperatively. I noted to myself that it was a good sign that

despite her hatred of women and Jews, she had been able to

make a positive attachment to this woman. She had also

been briefly put on Haldol, to which she had had a severe

allergic reaction that her therapist mistakenly suggested

might have had a psychological component. This experience

had only fortified her antagonism toward the mental health

center and mental health professionals in general. She

related to me with occasional expressions of dependency

and desperation, but mostly with scathing criticisms,

attacking my appearance, my clothes, my interpretations,

my training, and so on. Because I knew how powerful her

personal demons were, this hostility was less difficult to

absorb than one might think.

In the first two years Donna asked me a lot of questions

about myself, most of which seemed to translate into “How

can I expect you to be of any help when everyone else has

failed me?” Included with these were specific queries about

my politics, my family situation, my professional training,

and my theoretical orientation. I answered them frankly and

fully, in line with my training to the effect that paranoid

clients need a sense of the therapist’s willingness to be

completely candid. The rationale for this recommendation is

that because they project so much, paranoid people may

need to be told what aspects of their observations are

accurate (so that they learn to feel less crazy) as well as

what they may be misinterpreting (so that they can learn

that they often get the phenomenon right but the meaning

wrong). This style of work also reflects an awareness that

paranoid patients experience it as strength when a therapist

nondefensively answers a question and as a dangerously

weak or sinister evasion when the question is simply

explored. Thus, a typical interaction between me and Donna

would be, “Why do you always wear your hair the same

way? Are you afraid you’d be too attractive if you did

something more stylish?” “Actually, I kind of like my hair

this way. According to my own sixties-style aesthetic, it is

attractive. But I gather that you disagree [smiling].” Then I

might follow it up with, “Do you have any idea why the

consistency of my physical appearance is on your mind

today?”

Perhaps the earliest intervention I made that seemed to

increase her willingness to try to cooperate with me was my

agreement with her assessment that she did not belong in a

group of women with schizophrenia. “I know I’m crazy, but

I’m not crazy in the same way they are,” she protested.

Fortunately, I was in analytic training at the time and was

learning the difference between a person with schizophrenia

and a person whose anxiety under stress reaches psychotic

proportions. I presented her to a teacher at my institute, who

said, simply, “She’s not schizophrenic.” I did not take on

my professional elders at the mental health center and

contest the psychotic diagnosis on which they all agreed, but

I was able to persuade my boss that Donna was not a good

fit in the schizophrenic group and should be removed for her

own sake as well as that of the other members. Donna was

surprised and relieved to be supported in her decision to

drop it.

Somehow, despite her relentless and sometimes

consummately effective attacks, I liked Donna. She was a

fighter, and I respected her rage. I could see how she lacked

the vacant, confused quality of the patients diagnosed with

schizophrenia and how her hostile attacks seemed to be tests

of whether anyone could stand her inner life. She spent

weeks and months parading what she assumed were the

worst aspects of her pathology in front of me, evidently to

see whether I would become frightened and helpless (like

Mother) or angry and authoritarian (like Father). She was

taking illicit drugs indiscriminately, having sexual contact

with a large group of male and female acquaintances, and

cutting herself frequently. She became pregnant twice and

had an abortion in each case. She seemed to be saying, over

and over again, “Can you stand who I am at my worst?”

The first time Donna ever responded to an interpretation

of mine with anything but skepticism and devaluation

occurred about a year into her treatment. I told her she

seemed to have a core problem with closeness and distance,

and she readily agreed. I was stunned that she had accepted

something I had said and for the first time felt I might have

something interpretive to offer that would not be spit out. (I

had not read Masterson [e.g., 1976] yet, but even without

his useful formulations about borderline ego states, I could

see that Donna had a central conflict about feeling engulfed

and controlled when close, and devastatingly abandoned

when given some space.) She then missed the next session.

Not showing up was an anomaly for her, for in spite of an

initial phase of unreliability, she had become a model patient

about coming to appointments. She tended to arrive on time,

to talk with agitation and hostility in a very tangential way

for about half an hour, to settle down as we zeroed in on a

theme, and then to get anxious again and dart out,

terminating the forty-five-minute session two or three

minutes before its scheduled ending. I was puzzled by her

disappearance just when I thought I had finally reached her,

but my supervisor suggested that she was needing to

withdraw after feeling she let me in too close, and that felt

right.

(I never confronted Donna about this pattern of early

exiting, because I wanted to support her sense that she had

some control over titrating her level of exposure to me and

the feelings that emerged between us. After a couple of

years, when she was able to stay for the whole session and

tolerate my ending it, I commented at that point about how it

seemed she was becoming more able to trust that I would

keep the boundaries. This tendency to try to understand

without interpreting, when I could see the self-preservative

and health-seeking aspects of her behavior with me, and

then to comment appreciatively when something shifted,

was pretty typical of my interpretive style. Fred Pine (1985)

has called it “striking when the iron is cold.” I thought that if

I landed on every nuance of resistance with an

interpretation, she would feel minutely critiqued and

controlled, and so I reserved much of my interpretive

commentary for appreciative retrospective statements.)

The next time Donna showed a capacity to internalize

something from me had to do with my setting limits. This

incident occurred when I changed jobs and explained that I

was willing to continue seeing her privately, if she wished, at

the reduced fee she had been paying the mental health

center (I did this with the center’s blessing; her threats of

litigation in connection with the Haldol disaster had made

their administrators leery of being responsible for Donna’s

care). “What if I don’t pay?” she immediately challenged.

“Then I won’t see you,” I responded. She then subjected me

to a dazzling, ruthless harangue about hair splitting and

greed, but in later years she volunteered that her feeling at

that time had included a secret pleasure about being treated

like a person capable of responsibility. Her family pattern

was to pay her no attention until she was in crisis and then

to rush in, take over, and treat her like a helpless victim.

At the time, I knew intellectually what stance I had to

take, but mostly I was flying by the seat of my pants

emotionally, trusting my supervisor and hoping I was not

making any irreversible mistakes. My main memory of the

feeling in the relationship during that early period when the

working alliance was still unstable involves Donna’s

persistent splitting of the world into the good guys, of whom

there were very few, and the bad guys, who were

everywhere. Usually her mother was good, and I, like the

rest of the mental health establishment, was evil, self-

seeking, arbitrary, and uncaring. Given the extent to which

her mother had realistically failed her, I was awed by

Donna’s determination to keep her mother as a good love

object. It was Donna more than any other patient who

taught me the truth of the observation that children cling

most strongly to traumatizing caregivers (see Main & Hesse,

1990).

A similar limit-setting interaction transpired the next year,

when in a fury I suspected was unconsciously related to my

mentioning an upcoming vacation, Donna took herself,

bleeding and threatening suicide, to the emergency service

of the mental health center and was hospitalized on the

inpatient unit. After a few hours of residency there, she

called and begged me to intervene to get her released before

the mandatory seventy-two-hour period of observation.

(Times have radically changed. In that era it was common,

when patients signed themselves in for hospital treatment, to

insist that they agree in writing to spend at least three days

under observation before being discharged.) Staff members

on the unit had told her they would be willing to let her go

early provided I okayed her discharge. They knew me and

would have been happy to have this angry woman off their

hands. I asked to speak to Donna, and the gist of what I told

her was, “You signed yourself in knowing you were

committed to being there three days; you can keep your

commitment and get out day after tomorrow. I’ll be

available to continue working with you when you do.”

Again, she was livid at my failure to rescue her, and gave me

heat for it for months, but privately (she later admitted to

me), she felt affirmed as an adult expected to live with the

consequences of her actions.

Late in the second year of our working together, she said

she had something to tell me: She trusted me. From such a

paranoid person, this announcement was deeply moving.

But it also ushered in a period when I became unrelentingly

good and all other authorities bad. This was, from my

perspective, only a slight improvement. During her periodic

regressions, usually associated with separations, she would

appear at the mental health center demanding immediate

emergency treatment and then castigate the hapless staff

member on duty for not being more like me (e.g., “You

fucking bimbo, MY therapist, Nancy McWilliams, would

NEVER treat me with this asshole insensitivity— SHE is a

PSYCHOANALYST, not a drug-happy, pencil-pushing

airhead like you!”). This behavior did not make me many

friends. For a while, I lived with my own paranoia—I was

certain that she would exasperate all my colleagues into a

perpetual state of resentment toward me. For about a year,

this fear seemed anything but unreasonable. In fact, several

well-meaning colleagues found a way to suggest to me that I

was going down the wrong path with this severely ill woman

who needed “better management.”

Donna was, however, starting to make visible progress at

the same time. With some generous medical supervision, she

was weaning herself slowly from Thorazine, taking fewer

street drugs, and accomplishing some psychological

separation from both her mother and her most disturbed

friends. She had dropped out of school, but her daily

routines were stabilizing. She was cutting herself less often,

and her tendency to sexualize in self-destructive ways was

becoming less driven and frequent. She had gradually lost

some weight. In her appointments with me, she was much

less tangential, was occasionally able to laugh at herself, and

was less likely to spend the sessions in long tirades. We

began to feel a transitional or “play space” (Winnicott,

1971) opening up between us.

The Long Middle Phase of Treatment

As Donna’s condition improved, she began to be able to

tolerate more time with me and more attention to how she

experienced me. She increased to three sessions a week.

She now became alternately idealizing and contemptuous

toward me, and the sources of her attitudes were sometimes

possible to find and discuss. I was becoming excited by her

increasing capacity to be interested in our work, instead of

treating me as either a satisfier or frustrator of her

immediate needs. She seemed to have more capacity to

tolerate her feelings without acting them out, to bring them

into the consulting room, and to trust me to help her

understand them. Her superior intelligence began to feed on

the process of figuring out what was going on

unconsciously, and she began expressing curiosity about

herself. She seemed to be developing some faith in the

possibility of change.

Her father died during this period, and she made a sudden

marriage within four months of losing him. When she

proclaimed her intention to marry a man she had only

recently met, I suspected that she was oppositional enough

that whatever objections I might raise would only increase

her determination to go ahead with the wedding, yet at the

same time I felt I would not be doing my job if I said

nothing. So I told her my dilemma: “I imagine you know that

as your therapist, I’m supposed to raise questions and press

you to examine any decision that seems impulsive to me.

But I have a feeling that wouldn’t feel very helpful to you.”

“You’re absolutely right,” she responded. “Don’t say a

word.” She went on to explain that if I were to register even

a whiff of objection, and then the relationship were to fail, it

would be too humiliating to her to admit this to me and get

my help at that point. “I’m going to do this no matter what

you say,” she announced, “So it’s better if you save your

breath for something I can listen to.” I did as I was told, and

interestingly, that marriage lasted several years and,

although troubled, was not altogether unhealthy. She had

picked a weak man toward whom she was sometimes both

verbally and physically abusive, but he provided a continuity

she had never had.

Around the anniversary of her father’s death, she went

into a profound melancholia to which she still shudderingly

refers as “the Black Depression.” Although virtually

unbearable for her, I was hoping it was evidence of a

developmental move out of an exclusively paranoid

sensibility, into what Klein (1935) had called the depressive

position and Winnicott (1954) later construed as the “stage

of concern.” For the first time in her life, Donna seemed to

be mourning. She managed to get through this period

without medication other than the Valium prescribed for her

when she had weaned herself from Thorazine, and her

determination to tough out a long-deferred, acutely painful

grieving process without antidepressant medication was

inspiring. If I were treating her now, I probably would

suggest that she consider trying one of the newer

antidepressants, but at that time, a consult with a psychiatrist

friend supported my belief that the available medications

could be dangerous. Most of them had the side effect of

weight gain, which would have been damaging to Donna’s

health and self-esteem. In addition, the monoamine oxidase

inhibitors required more disciplined avoidance of certain

foods than I thought Donna could manage, and the tricyclics

were lethal to any impulsive patient who overdosed on them.

I can still feel my admiration for how she survived a major

depression without pharmacological help and without giving

up on therapy.

This period of grieving for her father coincided with my

having a baby, and Donna rebounded from the worst of the

depression when I reappeared after a six-week break. She

embarked on a legal campaign to contest her father’s estate

(everything had gone to his new wife) and was able to

secure a substantial amount of money for her mother,

brother, sister, and herself. It was the first time I had seen

her adversarial posture put to a legitimate, appropriate, and

effective use. (Interestingly, none of this inheritance ever

really reached Donna. A combination of her mother’s

neediness and her own vast unconscious guilt, which

manifested itself in her inability to tolerate and profit from a

success, ensured that she ultimately went without—thus

recreating her early deprivation.)

Through the first two years of therapy she had been living

on disability stipends and occasional maternal handouts.

Now, because her income included her husband’s modest

but regular salary, she volunteered to increase her fee to me.

This kind of generosity was one of her most appealing

qualities. Occasionally she would bring me a homemade

muffin or a bouquet of flowers or a drawing she had done.

And despite her periods of desperate regression, she never

abused my willingness for her to call me between sessions. I

understood her offer to raise my fee as partly a masochistic

act and partly a healthy shift away from her predominant

identity of helpless mental patient. I accepted the offer (my

fee was low enough to suggest that my own masochism was

involved), and she seemed to feel an increase in dignity as a

result of paying me a more normal rate. I accepted her

occasional gifts, as well, without much interpretation in the

first years (later we figured out together that she often

brought me presents when she was trying to counteract and

undo negative feelings toward me). I would have refused

any offering that seemed to express a self-destructive level

of beneficence, but her generosity never had that character.

Unfortunately, Donna was still much too paranoid to work

as a paid employee herself. She had held a bank teller job

for several weeks, but she had decompensated crazily when

given a promotion and had gotten herself fired.

Donna’s acting out in our fourth year together took on a

more specific and analyzable character. At one point she slit

her throat superficially and was able to understand her

action as embodying an unconscious identification with her

old Girl Scout leader. She began a sadomasochistic affair

with a biker whose power impressed her (she had moved, in

the transference, from mother to father preoccupations).

They engaged in practices like burning her nipples, bondage,

penetration with sharp objects, and so on. She did not talk

much about this, but she was cutting herself much less. I

consoled myself that at least her self-destructiveness was

finally object-related. (If I were her therapist now, I would

have confronted her more aggressively about her behavior,

along the lines that Kernberg and his colleagues [e.g.,

Clarkin et al., 1999] have recommended. At that point, I was

too afraid that nothing I could say would make a difference

in her behavior, and I felt that it would be worse if I were to

try to stop her and be proven impotent than if I just kept

listening and trying to understand. It took me several years

to realize how much power I had as a therapist and how

valuable it can be to exert it with specific agreements about

self-destructive behaviors.)

We had analyzed many aspects of her pattern of self-

mutilation (identification with her parents’ respective

cruelties; repetition of her mother’s cutting her in infancy,

thus magically keeping her mother with her; identification

with self-abusing people in her history; symbolic self-

castration; competition with her siblings for the role of the

sickest; a cry for help; the firming up of a body ego—“I had

to learn about my body by injuring it part by part,” she said

later; and most centrally, the effort to reassure herself that

she was alive, she existed. But in classic psychoanalytic

fashion, the symptom did not remit totally until it appeared

and was dealt with in the transference. One day she felt

misunderstood by me (I no longer remember what I had said

or failed to say), and she became furious and incapable of

speech. She went into the office bathroom, cut into her

wrist, and emerged holding her arm out, dripping blood on

my carpet. I lamely suggested that she try to put her feelings

into words, but she glared at me silently and left in an

obvious rage, only to call me that night in terror that she had

finally alienated me for good. I reassured her that I was

expecting her as usual at the next session. When we looked

together at the incident during that meeting, she was able to

see the spiteful aspect of the cutting, evidently the last major

unconscious determinant in an overdetermined behavior.

The self-cutting never seriously recurred.

Donna did become very involved after that session with

having her body tattooed, however, an activity that in the

1970s was rare for middle-class American women. I

regarded this behavior as a sublimation more primitive self-

mutilatory dynamics. She regarded it as an expression of her

artistic, esthetic side, which was beginning to emerge as one

of her greatest assets. Both the sadomasochistic affair and

the tattooing faded out during the next three years. As

Donna slowly got healthier, she became embarrassed about

the tattoos all over her arms and would wear long-sleeved

shirts. But still later, she decided that they were the concrete

evidence of how crazy she had once been, and that she was

not ashamed of having been crazy and having recovered. “If

they’re going to despise me for the visible representation of

the fact that I was nuts,” she told me, “then I don’t want

their friendship anyway.”

In 1979, Donna began an intensely conflicted but

ultimately successful effort to reduce her dependency on

drugs of all kinds. She had become seriously addicted to

high doses of Valium. She took advantage of the six-week

break I took to have my second child by going to a colleague

of mine for help in monitoring the slow, systematic

elimination of her Valium use. Her only upsurge of violent

acting out was during this period: She had become

overwhelmed with anxiety after a dosage reduction and

again ran to the mental health center demanding some quick

medical intervention. When the social worker on emergency

duty there said she would have to wait to see a doctor, she

swung at her with her spike-studded iron bracelet. It was

only the nimble intervention of her biker ex-boyfriend, who

had come with her, that saved my colleague from a broken

jaw. Donna was taking karate lessons at the time and was a

genuine physical threat.

In dealing with this incident in treatment, I told her that

the social worker was a good friend of mine. (This was true.

I disclosed my attachment in an effort to break down her

tendency to split; I was trying to communicate while that this

woman may have acted insensitively from Donna’s point of

view, she was not necessarily a bad person.) Donna felt

conscious remorse and shame in the context of being unable

to relegate her violent side to the world of the bad guys “out

there.” Again, it was the experience of a symptom in the

transference relationship that made it amenable to change.

Around that time her splitting began to be replaced by more

ordinary forms of ambivalence; she was able to feel both

hatred and love for me within the same hour, and she talked

about other people with more depth and nuance.

A synopsis of such a lengthy therapy cannot adequately

convey

the

back-and-forthness

of

Donna’s

slow

improvement. Even more than most clients, she would go

into massive regressions on the heels of any significant gain.

I grew to dread the appointment that followed any session in

which I felt a strong surge of excitement about her progress.

But through all the ups and downs, certain strengths that she

had, whatever her ego state, impressed me. For example,

like many paranoid people, she was so hypervigilant about

my affect that she never missed a thing. Not once did I

succeed in getting a stifled yawn by her, in spite of the fact

that the perfection of what one of my colleagues calls the

“nose yawn” is one of my most cherished professional

achievements.

A dramatic example of Donna’s extraordinary intuition

concerns her feeling for a local eccentric widely known as

“Sheet Man,” a fairly obvious paranoid schizophrenic who

roamed the main street of the community where I worked,

wearing a white, sheet-like robe. One day, in a typical tirade

about the negligence of mental health authorities, Donna

became intensely agitated about Sheet Man’s condition. “He

used to look at least physically healthy,” she insisted. “Now

he looks grey and drawn, and his feet are bleeding. He’s

changed. He’s in bad trouble and nobody’s helping him!” I

believed her upset was a displacement of her own feeling

that she was not being helped enough. Accordingly, I

brought this material into the transference, interpreting it as

a displacement of her anger at me for not noticing some

aspect of her suffering. I speculated that she was

experiencing me as a lot like the depressed mother who did

not react to her infantile neediness. Donna grudgingly

accepted my analysis of the intensity of her concern. The

next day, Sheet Man stabbed his mother to death. Donna

began her next session looking uncharacteristically smug,

and I had to admit that her astuteness went way beyond

displacement.

Some time in 1982 or 1983 I began hearing evidence of

Donna’s having internalized the self-observing aspects of

therapy that I had been carrying alone until then. The first

time I noticed this was in her recounting a description of a

party at which another guest, to whom she had taken an

instant dislike, was bragging about the expense and quality

of her jewelry. Whenever another woman competed with

her, Donna’s automatic reaction was to try to insult and

mortify her. This time, though, as she was about to launch

her usual sarcastic volleys, she had stopped to wonder why

the woman was boasting. She asked some questions to draw

her out and learned that the woman’s father had deserted

her family when she was thirteen, and that all she had to

remember him by was a bracelet he had given her. “So I

understood why she was so hung up on jewelry,” Donna

declared, proudly. As I was waiting beamingly for the

sympathetic statement I expected to follow, she added, “So I

realized I didn’t have to humiliate her publicly. I could just

destroy her in my mind.” Not an insignificant psychological

achievement.

Along with these mostly internal developments went a

number of positive behavioral changes. Donna became

increasingly less dependent on her family of origin, and

grew more honest and friendly with all her relatives. Despite

our not focusing on it as a target symptom, her bulimia

disappeared. Her suicidal and homicidal preoccupations

went away. She no longer had crises, emergencies, and

malignant regressions. Although her husband divorced her

on the basis of the abuse he had suffered at her hands, they

have remained close and mutually devoted friends. After the

divorce, she lived alone successfully for the first time in her

life, an achievement I could not have imagined when I first

started working with her.

In 1982 she met a man with whom she developed a much

calmer and more loving relationship. After about a year of

dating, they were married in the Roman Catholic church as

an expression of Donna’s rapprochement with a childhood

religious tradition that for many years she had virulently

rejected. The marriage went well for almost a decade, until

her husband suffered a job-related injury and became so

habituated to painkillers that he began behaving with the

callous undependability and exploitiveness of the severe

addict. At that point, long after she had stopped seeing me,

she was able with minimal support to take a self-protective

and nonenabling stance with him, and when he persisted in

not taking her limits seriously, she divorced him. In the good

years of their relationship, they had a warm if unexciting

sexual connection with none of the former masochistic

elements that she had once acted out so flagrantly. In fact,

she looks back on that chapter of her life with incredulity.

In the early 1980s, Donna got a dog. Initially she

mistreated the animal, but eventually, in the face of its

imperturbable affection for her, she became more and more

nurturing. For a while after that she went through a grieving

process related to her feeling that she should renounce any

hope to have a baby. She felt she would not be able to

achieve a state of emotional readiness to take care of an

infant before her fertility disappeared. In 1986, however,

Donna became pregnant, and although we were both

nervous that she might have a postpartum depression as

severe as her mother’s had been, she decided to have the

child. After a relatively uncomplicated pregnancy, she gave

birth to a girl, whom she was able to mother with

remarkable responsiveness. I made a few home visits in the

early weeks of her recovery from childbirth and found her

attachment to her daughter deeply touching. No sign of

serious depression appeared. Both she and her husband

were thrilled by parenthood. Eventually, before his accident,

they were able to afford a house in a safe neighborhood with

other young families.

Donna’s daughter is in her late teens now. She was shy

and withdrawn as a young child and was diagnosed with

some learning difficulties during grade school. Adolescence

was hard for her; in response to her difficulties, her mother

made sure that she had access to a therapist. Eventually she

found her way to a special school for children with cognitive

and emotional difficulties, where the staff gave her warm

individual attention. In that environment she flourished. She

has a boyfriend now and seems to be growing up without

any of the florid, self-destructive psychopathology of her

mother’s young adulthood. It remains to be seen how she

and Donna will negotiate her adult separation process, but

so far, Donna’s combination of anxiety about losing her and

irritation at living with a testy adolescent seems within

normal limits.

The question of work has been the most problematic of all

areas of change for Donna. Throughout our history together,

she came up with many ingenious ideas for employment,

some grandiose, some quite reasonable. For brief periods

she would hold a job, but all her employment experiences

eventually foundered on the shoals of her paranoia,

especially when she was given any appreciative recognition

or promotion by an employer. Her most successful job was

as a cook for a local fraternity house in the years before her

daughter was born, a part-time position in which she could

work mostly alone and as her own boss. In spite of a few

weeks of almost crippling anxiety and regression, she

managed to keep that job for a long time. The pay was

negligible, but the students appreciated her, and the work

gratified her not insubstantial creativity. An accomplished

cook, she regarded her role as an excellent sublimation of

the orality in her nature that had once seemed so frightening.

The Termination Phase

Donna’s progress during the early 1980s occurred in the

context of a gradually less intensive therapy. In 1981, she

and I cut back from three-to two-times-a-week meetings,

and in 1983, we changed to once weekly appointments.

Both reductions reflected changes in my professional

situation (I slowly moved my practice to a town at a

considerable distance from her), but they were also

synchronous with her readiness. Early in 1984, she indicated

that she would like to try meeting once every two weeks,

with the provision that if she were to get panicky, she could

request that we have a session during the intervening week

(a request she never found it necessary to make). About a

year later she decided that she would switch to seeing me on

an “as needed” basis. She found she rarely needed a

session, though sometimes she would call me with a quick

question, and sometimes she would call just to hear my

voice on my answering machine. She referred unself-

consciously to this self-titrated reduction of contact with me

as weaning.

I knew for sure that Donna was qualitatively and

dependably better by the tenth year of our work. Her

gradual cutting down felt like the beginning of a natural and

mostly self-initiated separation process. All her presenting

problems had either gone away or been significantly

ameliorated: the self-cutting, homicidality, suicidality,

bulimia, sexual risk taking, addictions, extreme paranoia,

and compulsive symptoms. But even more significant from a

psychoanalytic standpoint, in that year she came to a session

with the following dream:

“I’m in a mental hospital, but the psychotic patients

are on the other side of the locked door. I realize I’m

not a mental patient; I’m outside. I notice I’m very

hungry, so I go to the hospital cafeteria to get

something to eat. When I get to the cashier with my

food, she tells me I can’t have it. Only the patients are

allowed to eat the food. I start to leave, but then I

realize that’s unfair. I turn back to the cashier and

make an eloquent argument that even people who are

not sick have a right to eat. She is persuaded, and I get

my food and leave the hospital with it.”

Posttermination Observations

As is obvious from the foregoing dream, Donna’s

therapy helped her to develop a more positive sense of

herself as a person who is entitled to nourishment whether

or not she is mentally disordered, and as a person who can

fight for herself in appropriate, problem-solving ways. Her

object constancy and self-constancy improved. Her capacity

to regulate her affects increased substantially, with a

concomitant reduction of acting out. She was able to see

others and herself as whole people with negative and

positive qualities; she was able to experience and contain

ambivalence. She handled a difficult family situation

competently and has been a much better parent to her

daughter than anyone was to her. She and I feel that we

successfully broke the cycle of recurring trauma that has

characterized her family from as far back as she has been

able to research.

Probably the nicest personality transformation Donna

underwent during her therapy with me was the emergence

of her sense of humor. Once the picture of paranoid

grimness, mitigated only by occasional biting sarcasm, she

now makes brilliantly witty commentaries about her own

foibles and enjoys teasing me about mine. Except when she

is in a panic, an occasional event that may precipitate a

phone call to me, she is one of the funniest people I know.

In fact, even when she does panic, her sense of humor does

not entirely desert her. She called me a couple of years ago

terrified that the father of one of her daughter’s friends was

going to retaliate in horrific ways for her having harshly

criticized his son when he had mistreated her daughter.

“What should I do?” she pleaded in her old, helpless way.

“Well, you could consider apologizing,” I suggested. She

brightened up immediately. “I would never have thought of

that!” she exclaimed. “That just might work. You see why I

still like to keep in touch with you? You’re very useful.”

(This kind of almost flippant advice giving on my part would

not have been my style during the therapy, but now that we

are many years beyond her termination, Donna and I relate

in a more relaxed conversational way.)

In the past decade I have spoken to Donna on an average

of four or five times a year, sometimes because something

has upset her and sometimes simply because she is thinking

of me, wants to know how I am, wants to catch me up with

events in her life, and wants to express her love and

appreciation, about which she is touchingly direct. I find

myself always pleased to hear her voice on the phone. It is

hard for either one of us to remember emotionally how

difficult our early time together was.

Donna has had a few consultations with other therapists

since slowly separating from me in the late 1980s. The

combination of my geographical distance, her mild driving

phobia, and her curiosity about whether she could work

therapeutically with someone else affected her decision.

Some of her experiences were disasters, but a couple went

very well. The capacity to use others as supportive resources

is clearly one of the major gains of her treatment. As her

daughter has gone through her own adolescent separation

and her own reaction to her parents’ divorce, Donna has

predictably suffered and has reached out for help in

appropriate directions. She saw a loving, talented former

student of mine for many months and on his

recommendation participated in a dialectical behavior

therapy group (Linehan, 1993), which she found helpful.

She feels good about her accomplishments, proud of her

daughter, and grateful for the changes she has fought so

hard to make.

I believe that Donna made substantial and lasting progress

in her long collaboration with me. She still suffers from

many anxieties and occasional paranoid ideation, and

sometimes her cancer phobia recurs. She is finding her

daughter’s adolescence a challenge, but this parental

reaction is hardly pathological. Although no one would

choose Donna as a poster child for mental health, neither

would a new acquaintance immediately conclude that there

is or had been something seriously wrong with her. A

colleague of mine who ran into her a few months ago

described her as “eccentric and lovable.” A few years ago

one of her friends asked if she could come to me for

treatment because she admired Donna and had taken her

advice to consider therapy as a potential source of help for

some of her problems.

The fact that Donna could read this chapter and

enthusiastically agree to its publication in so much specificity

seems to me to attest to her self-acceptance, her pride in her

growth, and her mature altruism. She hopes that her story

will inspire the therapists who read it to keep the faith with

their most disturbed and difficult clients and to trust that a

natural striving toward growth will ultimately emerge in the

context of their patient efforts to understand and contain

affects that are toxic, terrifying, and disorganizing. She is

also thinking of writing her own account of her life for

publication, something she mentioned to me before I told her

I had written up our work.

I have a few other long-long-term clients to whom I

remain

connected, all of them individuals for whom

separation is so profoundly disorganizing that it is better, if

possible, not to subject them to that strain. (To me, an

obvious application of the primary Hippocratic principle

“First, do no harm,” is that short-term treatments are

contraindicated for those who have profoundly regressive

reactions to loss, neglect, and separation.) As I mentioned

earlier, most of my colleagues seem also to have a handful

of such patients, often individuals they acquired early in their

work as clinicians, whom they could never in good

conscience rationalize abandoning. Those people who have

maintained some connection with me over decades all went

through an early few years seeing me at least twice a week

and then gradually reduced their frequency of contact to

once a week or less. The greatest satisfaction in working

with them, beyond the joy of witnessing their individual

growth, is the pleasure of preventing the intergenerational

transmission of trauma (Main, Kaplan, & Cassidy, 1985).

One of the gratifications of writing about Donna is the

opportunity to show off a therapeutic success with a difficult

patient. But I want to emphasize that I do not consider my

experience unusual. Most psychodynamic therapists have

treated their own Donnas, with the same effective

combination of patience, fortitude, and the consolations of

psychoanalytic theories. For the therapist, such patients

offer an entire professional education. Unfortunately, our

expertise never gets translated into official mental health

statistics, partly because of the private nature of independent

practice, partly because a lot of what one essentially does

with these very troubled individuals is prevention. One can

hardly present solid evidence for the number of suicides one

has thwarted, or psychotic breaks that have been avoided, or

hospitalizations that became unnecessary, or abused

children who never were.

Those of us who have worked any appreciable time in

mental health agencies have seen scores of patients like

Donna come and go. They arrive in crisis, provoke and

exhaust those staff members who try to relate to them and

elicit an institutional countertransference involving both

controlling and rejecting policies which do them no longterm

good and only entrench their despair and hostility toward

authorities. They first appear as disturbed adolescents and

turn into disturbed adults who have babies to fulfill powerful

fantasies about healing through symbiosis. They mistreat

their children and deplete the resources of their friends and

relatives. They consume the favorite medications of one

physician after another. They become “revolving door”

patients, whose pathology eats up tens of thousands of

dollars (usually the public’s) as they undergo emergency

treatment and hospitalization when they predictably fall

apart at every developmental milestone. Their medical

records become as thick as telephone books. Yet once

securely engaged in a psychotherapy process, even a

psychotically disorganized person can usually be kept out of

the hospital by a devoted clinician. If we are ever to make

good on our therapeutic ideals and realize our hopes for the

prevention of endless cyclic repetitions of psychopathology,

our mental health policies must make more room for people

like Donna.

Note

1.

This chapter expands on an article about Donna that

was published in McWilliams (1986). I am grateful to

The Haworth Press for permission to publish the

expanded and updated version here.

Chapter 10

Ancillary Lessons of Psychoanalytic Therapy

It is not the same to know a thing in one’s own mind and to hear it

from someone outside. … Side by side with the exigencies of life, love is

the great educator; and it is by the love of those nearest him that the

incomplete human being is induced to respect the decrees of necessity. …

—SIGMUND FREUD (1916, p. 312)

Throughout this book I have been emphasizing

the centrality of psychoanalytic ideal of honesty and the

deep benefits that can accrue when patients gradually

divulge more and more of their most private thoughts and

feelings to a deeply attached and respectful other. The

experience of speaking from the heart and being taken

seriously builds the psychic architecture that supports the

capacity to bear life. In addition to the development of this

internal emotional scaffolding, most clients pick up from the

therapy experience a number of helpful pieces of

information. I want to talk about some of these in this

chapter.

1

When we encourage people to listen to their feelings,

when we help them search inside themselves for their own

answers, or when we conceptualize their suffering in a way

that allows them to understand it better and embrace their

own humanity, we do so on the assumption that we all have

the potential for attaining a kind of wisdom about life, about

who we are and what we seek, about what is possible and

what is not, about what can be changed and what must be

mourned. In psychotherapy, even without any deliberate

effort on the part of the therapist to be a teacher, clients

keep learning things that go beyond the details of their

individual histories and conflicts.

Of

course,

what

any

individual

learns

in

a

psychotherapeutic relationship depends on what kinds of

knowledge were unavailable or taboo in that person’s family

or subculture; thus, for example, one man acquires the new

skill of inhibiting the expression of anger while another

discovers that giving voice to anger can be an effective

means of pursuing a goal. Some of what patients learn in

psychotherapy constitutes information and ideas that are

completely new to them, as when one of my clients

exclaimed that she had never known that it is normal to have

hostile fantasies toward one’s children. And some of it is

information that was “known” at an intellectual level but had

never been emotionally assimilated. Thus, one client of mine

remarked, “I could have told you at the beginning of our

work that I was afraid of rejection, but I had no idea the

extent to which that affects just about everything I do. Now I

feel that fear, and the awareness of the feeling helps me

manage it.”

On Psychoanalytic Knowledge

It is widely believed that the “wisdom” of the

psychoanalytic tradition is antiquated, culturally limited, and

hopelessly contaminated by Freud’s idiosyncratic and

outdated prejudices. Noting that such critiques may have a

grain of truth, Drew Westen (1998) nonetheless observed

that “Freud, like Elvis, has been dead for a number of years

but continues to be cited with some regularity. … the

majority of clinicians report that they rely to some degree

upon

psychodynamic

principles”

(p.

333).

As

psychoanalytic insights have permeated Western cultures,

they have come to be seen as common sense, an osmotic

process with both positive and negative effects. On the one

hand, analytic ideas have benefited the public at large on

issues as diverse as hospital pediatric care, the child custody

policies of courts, and the psychological consequences of

prejudice. Terms such as “identity crisis,” “defensiveness,”

“denial,” “attachment,” “introversion,” “sublimation,” and

“Freudian slip,” once the arcane jargon of analysts, are

common parlance. On the other hand, the framing of certain

ideas as general knowledge rather than as the currency of

psychoanalysis has contributed to defining as psychoanalytic

in the public mind only those concepts that are problematic

or counterintuitive or highly questionable (such as the

existence of a death instinct or the universal centrality of

penis envy in women). In this book, I am trying to reclaim

their status as part of the diaspora of psychoanalytic ideas

that have come to seem commonsensical in the post-

Freudian era.

Alongside this process of diffusion, the lack of familiarity

of most contemporary psychologists, psychiatrists, and other

mental health specialists with primary psychoanalytic

sources has created a curious phenomenon: Knowledge that

was once the province of psychoanalysis gets periodically

rediscovered by people with no analytic background. The

early behavioral movement in psychotherapy (e.g., Wolpe,

1964) followed most academic experimentalists in

minimizing the role of cognition. As that movement

developed, however, many of its practitioners became

impressed with the same cognitive phenomena that had

fascinated analytic clinicians for decades, especially when

they explored problems such as depression (e.g., Beck,

1976), in which painful cognitions are central to suffering.

Given that behavioral, psychoanalytic, humanistic, and

systems-oriented students of human nature are all paying

close attention and trying to understand the same animal, it

is not surprising that careful observers from different

traditions come to similar conclusions and propose similar

interventions. But this process also smacks of reinventing the

wheel. When the behavioral movement in clinical

psychology added “cognitive” to its identity, its advocates

laid claim to an area in which analytic therapists had

legitimately maintained a special competence. Subsequently,

professionals with very nonanalytic or antianalytic leanings

declared their superior expertise in conscious and

unconscious thinking processes. There is currently a virtual

cottage industry among academic psychologists in

unearthing things that practicing therapists and counselors

have known for decades, naming them something else, and

announcing that science is now privy to radically new

insights. The proverbial man from Mars would find it pretty

hard to distinguish Klerman’s “interpersonal therapy”

(Klerman, Weissman, Rounsaville, & Chevron, 1984), for

example, which claims empirically supported effectiveness

with moderate depression comparable to that of medication,

from short-term dynamic treatments.

In the current climate of enthusiasm for biological

psychiatry, a false polarity has been created between “talk

therapy” and medication. In fact, psychotherapy and

psychopharmacology are inextricably interdependent. On

the most concrete, practical level, doctors who want patients

to take their pills must rely on basic psychoanalytic

principles such as establishing an alliance, expressing

empathy, and overcoming resistance. They are also

interdependent in the sense that the longstanding assumption

of a dichotomy between body and mind, or even between

cognition and affect (a dichotomy usually attributed to the

dualism of the seventeenth-century philosopher René

Descartes),

has

been

exposed

by

contemporary

neuroscience as untenable. Just as we know that brain

chemistry affects the way we experience ourselves and our

world, we know that certain experiences, including

psychotherapy, affect our brain chemistry (Goldstein &

Thau, 2003; Schore, 1994; Solms & Turnbull, 2002;

Vaughan, 1997).

Whether or not they overtly give information to their

patients

from

a

position

of

informed

authority,

psychotherapists are always and inevitably involved in a kind

of teaching. The most classical interpretation (e.g., “You are

afraid your hostile feelings will damage me, as you felt they

damaged your mother”) carries a covert reeducative

message (“Despite what you have concluded, hostile

feelings are not so dangerous”). The tone of an ostensibly

information-gathering question can send an educative

message (e.g., “So you didn’t discover masturbation until

you were in your twenties?” conveys “Most people

masturbate earlier than that; there may be something to look

at here”). And in addition to imparting information in these

ways, few therapists are such purists about technique that

they withhold direct educative influence when they feel a

patient is misinformed in areas where the analytic

community

has

knowledge.

Comments

such

as

“Unconscious anniversary reactions are very common” or

“Children typically blame themselves when something goes

wrong in their family” or “No reaction is completely without

ambivalence” typify the kinds of messages that may be

commonsensical for psychoanalytically inclined therapists

but may convey new ideas to the patient.

I talked in

Chapter 4

about some ways in which analytic

therapists help patients learn to play their part in the

complex

interpersonal

relationship

that

constitutes

psychotherapy. For most clients, perhaps for all but the most

therapeutically sophisticated, a certain amount of direct

education about the therapy process is critical to its success.

Beyond carrying out this orienting function, psychoanalytic

therapists tend to avoid being explicitly didactic because

their concern is to help patients find their own answers.

Some of those answers, however, have a universal quality;

that is, they tend to be discovered by anyone who persists in

the disciplined effort, facilitated by a therapist, to attain

deeper and deeper knowledge of the self and the world. In

this chapter I cover areas of knowledge that tend to be

assimilated in the normal course of a psychotherapy. I have

grouped these insights under the categories of emotion,

development, trauma and stress, intimacy and sexuality, and

self-esteem. Finally, I have a few comments on the

attainment of a sincere disposition to accept and to forgive—

that is, the achievement of psychological serenity.

Emotion

One of the bedrock convictions that informs

psychotherapy is that talking helps. If we did not have

personal and clinical experience supporting that belief, we

could find considerable evidence for it in empirical research

(e.g., Pennebaker, 1997; Smith, Glass, & Miller, 1980).

Many clients come to us not knowing this; it is one of the

things they learn from us whether or not we ever lecture

them on the value of self-expression. “How is talking going

to help?” is one of the most frequently asked questions of

the analytic therapist (see Luepnitz’s [2002] beautifully

written case-study answers to this question). Most

practitioners work out some response to this query, even if it

is only to say, “Perhaps you are afraid that talking will only

make you feel worse,” an empathic effort that also conveys

the possibility that in the long run, talking can make one feel

better. And our clients indeed learn over time that it helps to

talk, especially about things to which they have never given

voice before.

A related lesson that many of our clients learn in therapy

is that diffuse and disturbing emotional states can be named

and integrated smoothly into awareness. Sometimes when

therapists see themselves as “uncovering” feelings that have

been buried by a defense, they are in fact labeling an

emotion for the first time in the client’s memory. What the

clinician may think of as mirroring may be taken in by the

patient as new knowledge. That is, the therapist may assume

that he or she is simply restating, with some accent on the

feeling tone, what the client has just expressed, but the

client’s sense may be that an previously unformulated

perception has now been given shape and color (see D. B.

Stern, 1997). The person’s experience is not so much one of

being “reflected” as of being organized by the power of

words to give form to chaos. What Bollas (1987) called the

“unthought known” becomes realized, stated, and

emotionally integrated. The “alexithymic” (lacking words

for feelings), psychosomatically troubled patient (see

Krystal, 1988; McDougall, 1989; Sifneos, 1973), who seems

to take forever to make the slightest progress, is still learning

in that painful slowness that feelings have names that can be

spoken aloud and shared with another person. Judith

Kantrowitz and her colleagues (Kantrowitz et al., 1986), in

a follow-up to a comprehensive, longitudinal study of

outcome in psychoanalytic treatment, noted significant and

lasting changes in affect availability, tolerance, complexity,

and modulation.

In a project of obvious interest to analysts, Shedler,

Mayman, and Manis (1993) studied a group of people who

all looked very healthy on self-report questionnaires and

then asked experienced clinicians to differentiate those who

seemed genuinely healthy from those who seemed to

present a facade or illusion of adjustment based on defensive

denial of underlying vulnerability. They found significant

health risks associated with the group they viewed as having

“illusory mental health.” The highly defended, therapy-

resistant individuals identified blindly in this study by skilled

clinicians comprise a clinically familiar group of patients

whom McDougall (1985) has referred to as “normopaths”

and “anti-analysands” and Bollas (1987) has characterized

as suffering from “normotic illness.” They lack imagination,

think concretely and pragmatically, and seem deficient in

most functions that we now understand as within the

purview of the right brain. In therapy, such patient take a

famously long time to learn to express feelings, yet they

arguably gain more from the experience than those clients

who begin their treatment knowing something about what

they feel.

I have often been struck by the phenomenon of the

gradual disappearance of chronic physical complaints during

an extended psychotherapy or analysis, without their having

been “analyzed” at all, their departure being presumably a

result of the systemic relief that comes with finding what

Cardinal (1983) eloquently called “the words to say it.” The

body no longer needs to express what the mind can

encompass. Other therapists have echoed this observation,

and there is also considerable empirical research supporting

it. In 1965, Duehrssen and Jorswick reported that individuals

who had experienced psychoanalytic therapy had fewer

hospitalizations over a five-year period than those in a

control group, a robust finding confirmed two decades later

by a review of fifty-eight empirical studies on the

relationship between psychotherapy and health care

utilization and cost (Mumford et al., 1984). In a recent study

conducted in Germany (Leuzinger-Bohleber, Stuhr, Ruger,

& Beutel, 2003), investigators found a dramatic decrease in

health care utilization and costs after psychoanalytic

treatment, and noted that such costs continued to decrease

even after treatment ended.

I described in

Chapter 8

how the patient I called Molly

discovered that feelings are “like, physical!” in her first year

working with me and how she noticed suddenly, after three

and a half years of therapy, that her headaches had

disappeared. At the other end of the continuum of

expressiveness are clients who have trouble tolerating strong

feelings without acting on them or dissociating or

withdrawing into a deeply schizoid state. By the end of

treatment, such individuals develop a sense of comfort with

their emotional world and learn that they can bear and

handle emotions that they previously experienced as taking

them over in frightening, alien ways. Long before the

development of cognitive-behavioral protocols for anger

management, there was a psychoanalytic literature on the

processes by which people learn to bear their feelings and

contain them (Krystal, 1978; Russell, 1998; Spezzano,

1993; Zetzel, 1970).

Clients with affective lability, including those who have

histrionic and hypomanic tendencies and more florid

versions of borderline personality organization, learn to

modulate their emotions and to see the connections between

one state of mind and another. Thus, the patient I called

Donna in the previous chapter was greatly helped when she

could tolerate feeling her emotions instead of acting them

out in ways like self-cutting, addictive behaviors, bulimia,

and sexual risk taking, and when she could reflect on such

states of mind reliably enough to talk about them at her next

therapy appointment. Her discovery that she could hold an

affectively powerful idea in her head and not act on it was

pivotal to her slow but impressive recovery.

She is not alone in having learned at a deep level that

feelings and behavior are two different things. Many much

more self-controlled people come to therapy not

appreciating this difference. They arrive in our offices having

convicted themselves of heinous thought crimes and

regarding their negative emotions as evidence of their

depravity. It is a rare person with whom one must be so

heavy-handed as to lecture about the difference between a

sexual or hostile fantasy and a seductive or aggressive

behavior, but virtually everything about the therapist’s

demeanor exemplifies the distinction between feelings and

actions. In the spirit of Silverman’s (1984) argument that

therapists help their clients more when they go beyond

interpretations of affects or impulses and help the person

learn to find pleasure in a previously disavowed state, I have

been known to say to patients things like, “It’s progress that

you can now admit to hating me, but I’m hoping you’ll

come to enjoy that feeling.” Most therapists probably make

similar comments now and then in the hope of reducing their

clients’ misery about emotions that are universal and, unless

enacted destructively, not only harmless but also connected

with a deep sense of aliveness and even joy. Having

something welcomed as a vital, expectable part of

subjectivity can reduce the shame that ordinarily goes with

exposure and conveys that private experience is not

dangerous. It can also increase the sense of aliveness and

authenticity that makes even painful affects worth feeling.

People also tend to learn in therapy that different and

even opposing emotional states may coexist. “I’m trying to

figure out whether I’m feeling gratitude or resentment

toward you,” one of my clients recently remarked, as she

explored her complex reaction to a useful but wounding

comment I had made. “But then, maybe they’re not

mutually exclusive.” Through their work with us, our

patients learn that it is impossible to avoid negative feelings,

that ambivalence is ubiquitous, that the limitations of any

individual are intimately connected with his or her strengths.

These are not always welcome lessons; the attractions of

simplicity, of owning one side of an affective tension while

externalizing the other, or of persevering in the search for

the perfection in self or other, for example, are profound.

But they are valuable lessons. As we have seen all too

dramatically in recent years, people can be so determined to

invest their own position with all goodness, and that of the

enemy with all badness, that they may willingly, even

ecstatically, annihilate themselves and others in the service

of retaining that illusion (see Eigen, 2001, 2002).

What Goleman (1995) has called emotional intelligence

parallels what analysts have traditionally termed emotional

(as opposed to intellectual) insight (Hatcher, 1973). The fact

that this concept has struck so many in Western cultures

with the force of an epiphany suggests that certain kinds of

wisdom that the psychoanalytic community takes for

granted are not common knowledge elsewhere. Numerous

reflections about affect management and emotional maturity

get transmitted to our clients. They learn to differentiate

normal grief from pathological mourning and sadness from

depression. They learn that separation anxiety is

unavoidable. They learn what their individual consciences

can tolerate and what they cannot. They come to

understand that feeling things deeply is not equivalent to

“showing weakness” or “feeling sorry for oneself.” They

learn that all feelings and motives are selfish in the purely

descriptive sense, and that there is no shame in

acknowledging the personal motivations for even the most

ostensibly “selfless” acts. They learn to take their feelings

seriously.

Development

Ever since Freud speculated about children’s progress

through an orderly sequence of psychosexual stages,

psychoanalysis has embraced a developmental theory. From

the earliest years of the psychoanalytic movement,

psychodynamic therapists have been in the habit of viewing

personality styles and psychopathologies as expressing

“fixations;” that is, we envision patients as stuck for some

reason in a normal developmental predicament long past the

time when it would ordinarily have been resolved or

transcended. For example, Freud saw the famous triad of

traits observed in individuals with obsessive-compulsive

personalities—orderliness, obstinacy, and parsimony—as

holdovers from the childhood drama of toilet training, a

maturational crisis in which those responses and their

opposites are naturally elicited.

The developmental models of theorists such as Erik

Erikson, Peter Blos, Harry Stack Sullivan, Margaret Mahler,

Jean Piaget, Melanie Klein, Donald Winnicott, Thomas

Ogden and others have framed psychodynamic thinking for

decades. Given their bias toward construing problems

developmentally,

psychoanalytic

thinkers

have

been

enthusiastic consumers of research on attachment, infant

psychology,

and early parent-child relationship. The

assimilation of these theoretical and empirical bodies of

work by practitioners, directly or indirectly, has contributed

to a sensibility that informs day-to-day interactions with

clients. Not surprisingly, by talking about their problems

again and again with someone who views them through a

developmental lens, clients learn to see themselves as

grappling with maturational challenges rather than as

stymied with unrelenting, static realities.

Therapists joke among themselves about “doorknob

communications” or “exit lines” (Gabbard, 1982)—that is,

significant disclosures made by clients at the end of an hour

(often an hour in which nothing seemed to happen), when

the patient is going out the door and there is no time to

process what has been said. There is a therapist analogue to

this behavior that I have noticed in myself and that other

practitioners have told me they recognize. We make casual

“asides,” often at the end of sessions, that are intended to

convey something important without requiring the patient to

respond. These remarks are frequently comments on normal

developmental phenomena, intended to allow clients to see a

problem in a more normative, less pathologizing light. For

example, most clinicians find themselves making occasional

comments such as “Idealization is a normal part of the

courtship phase in a relationship,” or “In pregnancy, one

can feel much more adult and competent and much more

childlike and needy,” or “Retirement does present

challenges to one’s sense of identity,” or “It’s natural at

your age to be working on issues of intimacy,” or “That kind

of moral rigidity is common in adolescence,” or “Kids who

are mistreated tend to hang on to the idea that they’re bad;

they’d rather believe they could improve their situation by

becoming ‘good’ than recognize the terrifying reality that

their caretakers are negligent or abusive.”

I come from a family of teachers, and my own

temperament inclines toward the pedagogical; I would not

be surprised to learn that I do more of this than many

therapists. Like most practitioners, I make a lot of educative

“asides” with patients who are struggling to keep their

sanity, because people with psychotic or symbiotic

psychologies are often very confused about ordinary

developmental conflicts and tend to mix up their normal

strivings with their sense of being crazy. But I also find

myself making such comments occasionally with higher-

functioning people, especially when they confront some new

maturational challenge about which my profession—or

simply my age—has given me some understanding. For

example, I sometimes say to people who are exhausting

themselves caring for a dying parent.

“It’s my experience that no matter how devoted

you are, no matter how much time you spend at the

bedside, you’ll probably find yourself feeling after the

death that you should have done more. I doubt that

heroic caretaking now will protect you from later self-

criticism. That just seems to be an integral part of early

grief. I’ve known people who were models of

dedication, who were holding their loved one’s hand at

the moment of death, who still castigate themselves that

they didn’t say ‘I love you’ one more time.”

Patients have often expressed gratitude later for these

kinds of remarks. Development through the life cycle is hard

enough, even with an understanding of the issues that go

with each new adaptation; consequently, most clinicians

occasionally give their patients a kind of “heads-up” on what

they are about to face.

Therapists frequently comment, often in the context of

individualized interpretations, on familiar, developmentally

informed psychoanalytic observations such as the back-and-

forthness of recovery from one’s symptoms, the normal

human need for attachment, and the relative stability of

one’s basic temperament and attachment style. We hope

that these observations will be internalized, and that after the

treatment is over, they will operate in the service of a

client’s capacity to maintain gains and handle future

challenges with grace. The woman who learns at twenty-

seven to understand a depressive reaction as expressing a

reactivated identification with her deceased mother, who

was twenty-seven when she was born, will not be surprised

when she has a depressive reaction on reaching the age her

mother was when she died. Ideally, her knowledge about

the power of unconscious anniversary reactions will permit

her to grieve more effectively when she has another, and to

comfort herself in ways that would not be possible without

that knowledge.

Whether or not the clinician is as explicit as I sometimes

am about the maturational contexts of clients’ problems, the

analytic therapist’s developmental frame of reference tends

to be transmitted to patients and to be assimilated by them.

A common sign of this assimilation is a patient’s sudden

appreciation of the immaturity of his or her childhood self.

When we reflect on events from early in our lives, we may

feel a sense of continuity between who we were as children

and who we are now. Yet talking about childhood

experiences in therapy often triggers in patients the startling

emotional realization of discontinuity, of the changed adult

perspective from which they can now view their

developmental unreadiness to have coped with the stresses

of their younger years. As they revisit their childhood

feelings, they begin to differentiate their adult self from the

self of childhood and can take some distance from attitudes

that originated in their early lives. A revelation frequently

heard by therapists involves a client’s encounter with a child

of the age at which a person experienced some significant

stress or trauma. “Seven-year-olds are really young!” one of

my clients exclaimed after visiting a beloved niece, recalling

the desperate precocity she had summoned up to deal with

her molestation at that age. Compassion for the child in

ourselves and others requires some appreciation of how very

different the emotional world of childhood is and of how

many transformations have attended our passage from then

until now. Such compassion is another nonspecific lesson of

psychotherapy.

Trauma and Stress

The psychoanalytic tradition has always embraced an

epigenetic epistemology in which development interacts with

stress and trauma. We have learned a great deal about

traumatic experiences, psychological stress, and human

vulnerability over the years (see, e.g., van der Kolk,

McFarlane, & Weisaeth, 1997). We know, for example, that

the assumption that all children are resilient and will bounce

back, without help, after a loss or dislocation or divorce is

wishful thinking. We appreciate the intense nature of

attachments and the pain that attends the loss of loved ones.

We know that people do not thrive in corporate cultures in

which they feel unappreciated, overworked, relentlessly

criticized, and vulnerable to being fired at a moment’s

notice. We know that trauma can damage the brain (Fonagy

&

Target,

1997;

Thomson,

2003)

and

lead

to

retraumatization by flashbacks and reenactments. Many

people in Western culture do not share our views; some are

passionately

convinced,

for

example,

that

combat

experience strengthens character instead of damaging it,

sometimes irreversibly.

Our patients assimilate these painful realities as they

confront their own vulnerability in our offices. A man I

treated who had always defensively minimized the

implications of his lifethreatening allergy to shellfish began

wearing a medic-alert bracelet as he became able to take

seriously the fact that he could go into anaphylactic shock

and die if he were ever misinformed about the contents of a

casserole. A client of one of my colleagues, a woman with a

similar kind of bravado, began getting medical screenings

such as Pap smears and mammograms once it penetrated

her consciousness that she could not necessarily ward off

cancer by force of will and healthy living. Psychotherapists

do not get much credit for the amount of prevention we do

(largely because we cannot prove what would have

happened in the absence of treatment), but the responses of

these two individuals to therapy support our conviction that

by helping our clients to become more honest about their

fragility and limitation, we prevent many serious afflictions.

In this context it is interesting to consider the possible

implications of the recent finding (Jeffrey, 2001) that the

mortality rate for psychoanalysts, at least male ones, is

lower than that of virtually everybody else, including other

male professionals, physicians, and psychiatrists. Most of us

in the field infer from this research that having undergone

psychoanalysis conduces to physical well-being. But it is

also possible that, in addition to the health benefits we have

derived from putting feelings into words and reducing our

defensive response to our fragility, analysts have learned

vicariously to avoid the stresses that we see dominating the

worlds of our clients. In the United States, the widespread

social sanctions for living one’s life in ways that are not

humanly supportable amount to the endorsement of a

cultural psychopathology. In recent years, I find myself

increasingly challenging my patients’ beliefs about how far

they can stretch themselves. I wonder out loud whether they

will regret not having spent more time with their young kids;

I question their taking a job that requires them to be on call

night and day; I ask how they expect to enjoy a life that

includes working sixty hours a week and caring for two

preschool children, a teenage stepdaughter, a dog, a home, a

boat, and a pair of elderly parents.

The assumptions that psychoanalytic therapists make, on

the basis of their own intensely scrutinized experience and

their observations of the intimate lives of others, about what

is a manageable life seem to be increasingly at odds with

what is expected in the more materially ambitious

subcultures of contemporary technological societies. And it

is small comfort that recent political, economic, and social

psychology scholarship is confirming psychoanalytic

assumptions that the pursuit of happiness via material

accumulation is doomed (see Lane, 2000). When Erich

Fromm (1947) made his famous observations about the

“marketing” orientation attendant on the twentieth-century

phenomenon of national and international commerce (he

described the emergence of a kind of person who

experiences self and others as commodities and seeks self-

esteem by “packaging himself” or “selling himself” as

someone of superior attractiveness, fame, and resources), I

doubt that he could have imagined the lengths to which that

kind of driven psychology could be extended. The

increasingly common medical exhortation to “reduce stress”

is a pale antidote to all the economic, technological, and

social forces that heap stress after stress on contemporary

families. Whatever progress an individual makes in

psychotherapy toward examining what feels personally true

and right, above and beyond what is culturally normative,

creates some healthy resistance to unreasonable but

pervasive environmental demands.

With respect to trauma—that is, to overwhelming

experiences that go beyond the realm of stress—the main

lessons that most patients with traumatic backgrounds seem

to derive from psychotherapy include that they can protect

themselves from many things they once had no control over

and that not every situation amounts to an occasion to be

retraumatized. Because the transferences of clients with

histories of traumatic abuse tend initially to be intense and

relatively undiluted by observing capacities, it is hard for

such individuals to take in the possibility that a therapist

sincerely has their best interests at heart. Trauma survivors

mix us up more dramatically with the people who have hurt

them than most patients do. The slow process of

differentiating the present from the past has always been the

heart of the therapy experience for such clients. In addition

to the volumes of clinical writing on the process from

anecdotal and theoretical points of view, we now know from

physiological research that psychotherapy strengthens the

activity of the prefrontal cortex so that it will not be so easily

invaded by traumatic memories (LeDoux, 1992).

Survivors of trauma also tend to learn in psychotherapy

how to avoid situations in which their agonizing memories

will be unduly stimulated. Even though psychoanalytic

therapists tend to try to avoid giving instruction, it is common

for us to advise explicitly in this area. On September 11,

2001, many of my friends and colleagues were telling their

clients, “Don’t let your kids sit at the television watching the

trade towers fall again and again.” I have asked more than

one dissociative patient, “Are you sure it’s a good idea to

watch ‘Sybil’?” Our clients internalize our own conviction

that they can protect themselves from retraumatization, that

they are not doomed to repeat the past, and that they do not

deserve to suffer any more damage beyond the insults of

mortality and vulnerability that are inevitably a part of life.

Intimacy and Sexuality

In psychoanalytic therapy, we learn from first-hand

experience that a relationship that is confined strictly to

talking can be intimate to a degree that surprises, comforts,

nourishes, and moves us. The increased facility we develop

in articulating very personal thoughts and feelings transfers

elsewhere, whether or not we entered treatment to improve

our ties with other people. It is a rare individual who goes

through intensive therapy and fails to learn something about

how to enrich his or her friendships and love relations. An

expanded capacity for emotional intimacy is thus a frequent

by-product of analytic therapy; sometimes, an increased

aptitude for sexual intimacy emerges as well.

Research conducted in the past couple of decades reveals

that many people, at least in the United States, complain of

waning desire for the person with whom they wish to have a

sexually fulfilling partnership. Whether straight, gay,

bisexual or transgendered, individuals who have gone to sex

therapists in recent years have been expressing vague

feelings of deprivation and sexual apathy more often that

they have been asking for help with concrete sexual

malfunctions (Leiblum & Rosen, 2000). Even though the

capacity to integrate sexual excitement with emotional

commitment is not always an explicit goal of those who

come to psychotherapists for help, the knowledge that it is

possible to combine familiarity with passion often emerges

from a therapeutic experience.

Therapists hear more stories about people’s sexual and

intimate lives than just about anyone else—even bartenders,

hairdressers, and taxi drivers. We become impressed by

how sexually diverse people are. While many cultures

observe the myth that “all cats are the same in the dark”—

that is, that most people follow a standard pattern of sexual

arousal and that the essence of being a good lover is

knowing various ingenious ways to activate a universal

pattern—therapists become fascinated with how markedly

individuals differ in areas such as level of drive, pattern of

arousal, content of sexual fantasies, types of identification

called on in sex, location of erogenous zones, influence of

sexual fears and wishes, history of sexual trauma, preferred

degree of intensity or languor and activity or passivity, and

ways of integrating sex with strivings like aggression,

dependency, and wishes to see and be seen, to possess and

be possessed, to use and be used, and so forth. We notice

how people differ in their defensive uses of sex: to vent

hostility, to enact unconscious guilt, to master trauma, to

repair interpersonal ruptures, to solicit comfort, to restore

self-esteem, to compensate for distance, and to ease

boredom, among others.

It seems to be easy for us as individuals to feel that we are

either “normal” or “abnormal;” that is, to presume that most

other people are like us or to presume that our personal

inclinations are aberrant and impervious to another person’s

understanding. The truth about most things is probably

somewhere in the middle; that is, we all resemble each other

in certain basic ways, and we are all unique in others.

Psychotherapy helps us to articulate what is unusual or

special about ourselves without feeling shame that we are

beyond the pale of human experience. The tendency for

individuals to assume either ordinariness or waywardness

may be especially true in the domain of sexuality: We are all

sexual beings and we are all at least a bit idiosyncratic in our

sexual tendencies. Many individuals learn in psychotherapy

that they cannot make glib assumptions about either their

own sexuality or that of others. Therapists probably

communicate in subtle ways something about the uniqueness

of individual erotic organization, if only by asking patients

for concrete details when they talk about sex. The

appreciation of sexual diversity and the capacity to own

one’s unique sexuality without apology are frequent

“nonspecific” outcomes of analytic therapy, outcomes that

open the door to improvement in the negotiation of sexual

relationships.

People learn to talk graphically and matter-of-factly about

sexual issues in psychotherapy. Sex may be the only area of

life in which each of us has to find a way, without the help

of our elders, to communicate what we need. Our parents

may have been good sex educators when we began asking

questions in the preschool years, but when puberty throws

us into a transformed awareness of the demands of our

bodies and makes our concerns much more personal and

pressing, the developmental exigency of separation militates

against our going to even the most enlightened parents to get

practice in talking about what we are feeling and desiring.

Few people have had the opportunity to talk nondefensively

about sex to a person in authority before they come to a

therapist, and they consequently listen for the clinician’s

perspective on it with a particularly sensitive ear.

Individuals trying to enrich their sexual lives may find

ways to express their idiosyncratic sexual nature to their

partners and to learn from their partners what is specific to

their own pleasure. They become less inhibited about asking

for what turns them on, because they are less inhibited

generally about verbalizing, and they burden their mates

with fewer expectations that they should “just know” what is

wanted, without words. They learn that sexual and

emotional intimacy usually require struggle and negotiation.

Cultural images of couples falling wordlessly into wonderful

sex or living happily ever after once they have found their

true soul mates are not good sources of education about sex

and intimacy.

Several popular books by psychoanalysts have addressed

this issue in recent years, presumably because therapists see

a general need in their clientele to find and explore their

conflicts over closeness and because they have witnessed

the ongoing value to patients of attaining more understanding

in this realm. Harriet Lerner (1989), in a book aimed at

women, described the back-and-forth patterns of committed

couples as a “dance of intimacy.” Stephen Mitchell, in the

posthumous book Can Love Last? (2002), argued that

intimacy can be more terrifying to us than isolation.

Deborah Luepnitz’s (2002) writing on the topic draws

inspiration from a parable cited by the philosopher

Schopenhauer, who implicitly compared human beings to

porcupines on a cold night: We need to get close in order to

be warm, but then we prick each other and move apart so as

not to get hurt. Then we start to freeze and move closer

again, and the cycle repeats.

The realization that emotional and sexual intimacy is both

wished for and feared is a frequent outcome of

psychotherapy, as is the sense that one has some power to

improve relationships by giving voice to one’s desires and

encouraging one’s partners to do with same. In a related

vein, people learn in treatment that the solutions to their

difficulties will not lie in the transformation of their partners

but in coming to terms with the partners as they are. They

often comment about having come to understand deeply that

an individual’s bad qualities are inextricably connected with

his or her good ones (“I learned that people come in

packages,” one of my friends reflected), and they develop

an appreciation of the people who live with them for

tolerating their own less winsome attributes.

Self-Esteem

The development of a reliable and realistically based

sense of self-esteem is another common therapy result that

evidences an in-depth learning process. With treatment,

people can come to understand and accept themselves as

they are, to maintain reasonable standards by which to

evaluate themselves, and to tolerate criticism and failure (or

success, for that matter, the tolerance of which can also be

difficult) without anxiety or loss of a sense of self-regard (cf.

Strenger, 1998). What is learned in psychotherapy that

contributes to stable and resilient self-esteem differs from

one

person

to

another,

depending

on

individual

psychodynamics.

Some people (most notably depressive, masochistic, and

classically obsessional individuals) come to therapy with

savage inner voices that constantly remind them of their

defects, failings, errors, sins, and illusions. For them, what

must be learned in treatment is that they are not as bad as

they feel, that there is nothing particularly special or unusual

in their version of limitation or sinfulness, and that their

relentless contrasts between their own psychology and that

of a fantasied ideal person are unreasonable. As their harsh

superegos are softened by the repeated process of exposing

their hated qualities to a nonshaming therapist, such patients

learn to console themselves instead of attacking themselves.

They lose the conceit that they are uniquely bad, and they

become comfortable with being good enough.

Others (notably people with significant narcissism or

psychopathy) come to therapy with an inner feeling of

emptiness or an unrealistic sense of entitlement that leaves

them chronically envious of others whom they see as having

what they lack. The more successful people in this clinical

group may brandish the insignia of worldly achievement

(money, fame, power) and yet confide that all their

attainments still do not feel like “enough.” The less

successful individuals in this category come to treatment

because they are mired in a resentful, depressive funk. They

want to figure out what it is they are not “getting” about

how to live their lives. They value appearance more than

substance and seem unfamiliar with the pleasures that come

from drawing on inner resources. Kernberg (1984) notes

that they are more at risk than people in other clinical

categories for alcohol and drug abuse.

What the subjectively “empty” client tends to learn in

therapy is that self-esteem is not fed by the accumulation of

trophies or conquests or chemical highs but by the

development of a sense of internal motivation. He or she

learns to look inside for what feels true rather than outside

for what feels transiently diverting, and to accept what is

rather than striving for a perfectionistic ideal. This shift does

not result from moral instruction. Rather, something about

the process of extracting meaning from the smallest clinical

incidents contributes to the capacity to be in the moment

and to enjoy the here and now without continually

comparing it to some fantasied better time. In

Chapter 3

I

commented on how much is learned, especially by clients

suffering from a sense of emptiness or fraudulence, from the

therapist’s willingness to acknowledge mistakes and

limitations without seeming devastated. The fact that the

therapist maintains a robust sense of self-esteem in the

absence of perfectionism can make a strong impression on

this kind of patient.

When I work with a person who seems morbidly empty

or defensively false in some elemental way, my criterion for

a good session is whether it contains a grain of emotional

authenticity. Patients in this group have a bad reputation

among mental health professionals because of their apparent

self-absorption and their indifference to the therapist’s

humanity, and yet the moments when an “empty” client

finds a compelling and genuine way to speak can be

profoundly moving to both client and clinician. Compared

with other patients, the progress of these individuals seems

slower, and their acknowledgment of progress slower still,

but over time they do take in the therapist’s sincere interest,

emotional honesty, and relative incorruptibility, and what

has been a very chilly inner world begins to be warmed by

that internalization. “I’ve learned that I feel better about

myself when I’m working, even at a stupid, low-class job,

than when I’m manipulating the system to get disability,”

one of my former clients commented, with some surprise.

When patients who suffer from subjective emptiness

spontaneously describe what they have learned in therapy,

many of their comments suggest that they have learned

more by example than by conversation or self-scrutiny.

They may come to identify with admired aspects of the

therapist and thereby increase their sense of self-worth.

More than one of my patients has told me that my habit of

ending sessions on time or my insistence on being paid

promptly has given them inspiration about the possibility of

behaving with self-respect. Others have told me that they

have learned from me how to listen. And one man told me at

the end of treatment, much to my surprise, that the most

enlightening aspect of his therapy had been my matter-of-

fact refusal to behave fraudulently with his insurance

company.

Forgiveness and Compassion

It is common to enter psychotherapy with a powerful

hope, sometimes conscious and sometimes not, that we can

resolve our own problems by somehow changing our

parents, our partners, our bosses, our family members. It is

painful to acknowledge at the emotional level that the only

person we can reliably change is the one who came to

therapy. It constitutes a major renunciation of childhood

wishes, and typically involves a long grieving process, to give

up on the project of transforming others, making them

finally hear us, getting them to be responsive, having our

own subjective reality vindicated. We learn the difference

between “fixing” someone or something and finding a way

to deal with our situation. We learn that accepting limits is

more liberating than endlessly protesting them, a lesson that

is worth all the grief involved in resigning ourselves to

disappointing realities.

Many

people

with

no

personal

experience

of

psychoanalytic therapy suspect that it is an exercise in

whining, an ritualized invitation to blame one’s childhood

caregivers for one’s own mistakes and failures of will.

Parents worry that a child who sees a psychotherapist will

expose all their worst failings and will be encouraged to see

them as fools or monsters. It is true that early in treatment,

many patients get in touch with complaints about family

members and become keenly aware of all the ways in which

the authorities of their youth fell short of a parental ideal.

But over time, as disappointments are mourned and

accepted, the converse attitude begins to emerge. Parents

and other authorities come to be viewed as people who did

their best in the context of the hand they were dealt. As

clients feel more like adults themselves, they come to

understand that grown-ups are only human. The infantile

demand that the universe be fair comes to be replaced by

the consoling appreciation that although life is not fair, it

contains opportunities for creativity, pleasure, and

satisfaction.

Crimes have to be acknowledged before they can be

forgiven. Usually we know intellectually when we begin

therapy that our parents had parents, that they once were

children who were damaged by the shortcomings of others

and by the accidents of their histories. But in order to feel

forgiving toward those who have failed us, it helps to admit

and explore the emotional consequences of the failures. And

we have to have found comparable failures, or the potential

for them, in ourselves. Psychoanalytic therapy encourages

us to speak our grievances, to express in the transference

our anger at the felt perpetrators of the wrongs we have

suffered, to feel our grief about what has happened, and,

finally, to come to terms with the reality that although our

past cannot be changed, our future can be shaped by our

growing sense of agency.

In psychoanalytic therapy we learn to regard our own

problems and limitations with less self-criticism. Instead of

attacking ourselves, we work to change what can be

changed and we develop the capacity to comfort rather than

to attack ourselves for what cannot be changed. As we

develop

more

acceptance

of

ourselves

and

our

shortcomings, we also find ourselves able to be more

compassionate toward others. In fact, Young-Eisendrath

(2001) writes about increasing compassion for self and

others as a treatment goal of equivalent value to the

alleviation of suffering. Neville Symington (1986, p. 170)

explicitly connects self-esteem with the capacity to love.

Although it is true that in short-term treatment and in work

with more damaged patients it is unrealistic for the therapist

to expect a client with a life full of misery to transform into a

paragon of magnanimity, it fits my clinical experience that a

conspicuous outcome of open-ended psychoanalytic therapy

is the capacity to forgive both oneself and others.

Note

1.

Much of this chapter appeared previously in

McWilliams (2003). I am grateful to the APA Press

for permission to reprint it in modified form here.

Chapter 11

Occupational Hazards and Gratifications

I have been a fool for lesser things.

—BILLY JOEL “The Longest Time”

There is nothing I would rather do for a living

than be a psychotherapist in independent practice. I feel

nourished by ongoing opportunities for in-depth learning, I

have control over my time commitments and my conditions

of labor, I am confident about the value of what I do, and I

feel consistently moved at being in a position of sacred trust.

Every patient or supervisee is different, and the work is

rarely boring. Still, these privileges come with a price tag.

For those readers who have been aware since childhood of a

compelling wish to be of use to others, it may be valuable to

learn about the disadvantages and limitations of the role of

professional helper—the editing of one’s more grandiose

rescue scripts cannot start too early. For those who feel less

of a sense of calling and who are unsure if they are

temperamentally suited to be a psychoanalytic therapist, this

chapter may be useful in evaluating whether they are headed

in the right direction professionally. I first cover some

discomforts and disappointments of the role, and then I

indicate its substantial gratifications.

Occupational Hazards

Practical Professional Liabilities

It used to be common in my department at Rutgers for

faculty members without clinical practices to comment, with

disapproval and possibly envy, on the cushy life of the

psychoanalytic practitioner. In their fantasies, we sit around

all day treating the “worried well,” saying “Hmm” at regular

intervals and collecting hefty checks at the end of each hour.

We do not extend ourselves to read the empirical literature

(about this they are right—most therapists read what other

therapists write rather than what academic researchers

report), we see wealthy patients indefinitely whether they

need it or not, and we do not have to account for ourselves

to anybody. If this rendition was ever accurate, it has

certainly not been so in the thirty years I have been

practicing. In reaction to comments such as these, it has

been hard for me not to retort, “Yeah, it must be really hard

to have tenure, a secure job, a free office, a secretary,

graduate

student

assistants,

photocopy

facilities,

a

dependable salary, paid sabbaticals, benefits, no loss of

income if you’re sick, and nobody calling you at midnight

threatening suicide.” For the perks of academia, I might

even read more of the empirical literature.

There are significant practical disadvantages to being in

the psychotherapy business, as there are to being in any

profession—many of them intimately related to its

advantages. With every patient we confront the unknown.

We cannot recycle our last performance; we have to start

from scratch with each new individual, figuring out how to

enter into meaningful conversation with this person, how to

be of help. We have daunting responsibility and sometimes

less than adequate power to carry it out. We may be faced

with frightening and even dangerous expressions of

psychopathology. If we misspeak, our words may become

engraved in our patients’ minds and come back to haunt us

again and again. We are repeatedly confronted with our

limitations and failings, we suffer a chronic internal pressure

to be as genuine and honest with ourselves as humanly

possible, and we have to put a lot of time in before we see

the kinds of in-depth change that originally made this work

so attractive to us—which sometimes does not crystallize in

a manifestly visible way until after we have finished seeing a

particular client.

If we practice in an agency setting, we may have all the

problems of working in a dysfunctional institution:

destructive office politics, unsympathetic administrators, a

crazy boss, arbitrary policies, changing rules, and

bureaucratic

impingements

of

sometimes

dizzying

proportions. Attention to keeping the files litigation-resistant

may be much more scrupulous than attention to patient care.

In the United States, therapists in agencies have to adapt to

insurance-driven requirements to fill out one form after

another that has almost nothing to do with how people are

really helped (converting analytic therapy to the language of

“target symptoms” and “level of functioning” is a skill that

many have mastered but few can enjoy). And the workload

can be crushing. Even in well-run organizations, current

pressures for rapid patient turnover demand that therapists

attach to, and separate from, many more clients than a

caring professional can possibly invest in emotionally. A

colleague of mine recently commented that employees who

stay for many years in agency settings these days tend to be

either saints, hacks, or those who have never completed the

process of getting licensed for independent practice. And

given the limitations of short-term work, such pressures

deprive agency therapists of the confidence-building

experience of seeing significant personality change or the

mature assimilation of new capacities in the people they

treat.

Those of us in private practice have the advantage of

setting our own fees and work schedules, but our income is

rarely stable. Patients come and go, and even those who

stay a long time may change their frequency of

appointments. When we are ill or have an emergency or get

called for jury duty or take a vacation, we receive no

compensation. Whatever our official or “regular” fee, the

softhearted among us, who are legion, tend to lower it when

a client makes the case for financial need. Unless we can get

coverage through a family member, those of us in the United

States spend a sizable portion of our income on health

insurance. We must rent an office, furnish it, pay for

malpractice insurance, publicize our availability, cultivate

referral sources, keep up with professional developments,

manage our billing and record keeping, and make provisions

for our patients’ welfare when we go away. Given that the

most reliable source of referrals is a satisfied customer, if we

are not good at our work, we are not likely to get many

clients. These are not overwhelming problems, but they do

require us to be reasonably astute businesspeople, an aspect

of professional life that is often at odds with our personal

inclinations and tends to be neglected in our training

programs.

Finally, the sedentary nature of our work gives us

insufficient exercise. Therapists not only sit all day, they

tend to sit still all day. Those who treat children are

advantaged in being able to sprawl on the floor and draw or

to play in sand trays. Those who treat mostly adults have no

such physical outlet (though between sessions I go up and

downstairs one time whether I need to or not). And the

strain on the body of sitting still so long is hard to relieve by

careful attention to posture; I have not yet found a sitting

position that is good for my back that signals to the patient

that he or she can relax with me and let it all hang out.

When I sit up straight with both feet on the floor, my posture

says “military officer” or “parochial school teacher,” not

“relaxed confidante.” I was not surprised to learn recently

that therapists are second only to truck drivers in their

incidence of back and neck problems.

Affective Exhaustion and Indirect Traumatization

Absorbing all the emotionally infused messages that

come one’s way in the course of a day as a therapist is tiring

in a way that goes far beyond ordinary weariness. I am

always struck by how much energy I have at the end of a

vacation day or even after a full day of teaching, compared

with how spent and inert I feel after working all day with

patients. Emotional exhaustion is an insidious kind of

tiredness; in the here-and-now of the clinical hour I am

completely unaware that it is creeping up on me. My

conscious experience while working is that I am alert,

interested, and connected as I process the material of each

session, sifting with interest through my associations,

images,

and

emotional

responses

to

my

clients’

communications. Except for people in the borderline range

who assail me with storms of affect, patients do not exhaust

me in the moment. Just as some athletes report that they are

not aware of feeling tired until a game is over, I am not

conscious of being emotionally used up until I leave the

office.

My daughter Helen, once she got old enough to tell the

difference between an adult who is listening actively and one

who is merely adopting an interested expression, used to

accuse me of having a “listening disability” (which she was

happy to abbreviate, DSM-style, as “LD”) after a day with

patients. She was right. Having treated the children and

spouses of a number of therapists, I have noted that a

common complaint from this group is that the parent or

partner so revered by colleagues and patients for an attitude

of boundless interest and compassion is, at home, a paragon

of inattentiveness and irritability. Considering how affective

exhaustion plagues even those of us with limited and self-

regulated caseloads, I can only imagine what happens to

therapists in agencies who are expected to treat huge

numbers of individuals and families. They must either learn

not to care or burn out fast, or both. One of my consultation

groups includes three therapists who work at college

counseling centers. At high-stress times of the academic

year, they all talk wistfully about how nice it would be to

run a little flower shop.

Part of this depletion is doubtless the result of simple hard

work and ceaseless discipline; being so constantly tuned in

uses up the emotional energies critical to maintaining

empathic contact. But part of it may be connected with the

fact that therapists have few opportunities to talk about all

that they absorb, to excrete emotionally a portion of the

affect that they soak up all day. Like mothers who become

starved for adult conversation after spending the day alone

with infants and toddlers, therapists can feel used up and

desperate for a different kind of relating. Even in institutions,

the role of therapist is isolating; all the projective and

introjective identifications that invade one’s consciousness

cannot easily be exorcized. Moreover, confidentiality

obligations decree that when we do get opportunities to

share our experiences with colleagues, we cannot simply

spill. By staying constantly mindful of our clients’ rights to

anonymity, by using pseudonyms and changing small details

that might be identifying, we work even when we are off

duty, carefully protecting the privacy of the people whose

secrets we keep. In analytic writing, there is frequent

mention of the danger of burnout (e.g., A. Cooper, 1986).

Another consequence of having other people’s emotions

put into us so unremittingly is that we find ourselves feeling

strong reactions we would rather not have. Even loving takes

energy, but it is especially unpleasant to experience

boredom or irritability or hatred toward a client. With those

for whom we feel a consistent sympathetic concern, we are

not relieved of painful affect states; we may have strong

negative reactions to the people our patients describe to us.

It is easy to hate faceless individuals who are represented as

making a beloved person’s life difficult. Therapists of

adolescents have to battle regularly with their temptation to

identify with their clients and thus construe their clients’

parents as idiots or monsters. In treating people in a

relationship, when I work with one member of the couple

and have permission to talk with a colleague treating the

other, it is rare that we can speak with genuine harmony

about the dynamics between the two parties. Instead,

despite our good intentions, we find ourselves siding with

our respective patients and criticizing the partner under the

other’s care.

Sometimes one works with individuals who are much

more interested in persuading a therapist that their child or

spouse is beyond hope than in seeing how to ameliorate

some of their difficulties. This need to insist on the pathology

of the other is particularly distressing to witness when a

parent is determined to see a child as bad no matter how

that child behaves, especially when the parent seems too

psychologically fragile to be confronted directly about his or

her projections. Treating a child often involves having to

witness the pain of that child in less than ideal families who

may be doing their best but are nevertheless damaging. So

often we want to transform a whole family system or to give

a client or a client’s relative a mind transplant, yet we must

be content with small adjustments. Perhaps adapting to

limitations is inherently tiring, as it involves a piece of

mourning in the renunciation of more ambitious but

unrealistic goals.

Like many therapists, I am an unregenerate voyeur: I love

to witness what is private, hidden, concealed from public

view. I read People magazine. I gossip. I savor the juicy

anecdote. I thought, when I began training as a therapist,

that this lamentable yet robust part of my personality would

be deeply nourished in the work. I regret to report that

feasts for one’s voyeurism lose most of their spice when one

cannot share them with others. The more spectacular and

distinctive is the material divulged by a patient, the more

potentially identifiable the person, and thus the stricter the

prohibition against talking about that person’s disclosures.

And since “You did what?!” is rarely a therapeutic

intervention, one is constrained from sharing voyeuristic

excitement even with the individual for whom there is no

confidentiality barrier. So much for hopes of a rewarding

sublimation of voyeuristic urges.

In a more serious vein, when one is managing a lot of

worry about clients—those tempted by suicide or enmeshed

in abusive relationships or addicted to danger or beset with a

frightening illness, for example—there is not much comfort

to be had. The same sensibility that inclines toward helping

is aggrieved by helplessness. It is impossible to promote

growth in people psychoanalytically without caring about

them, and caring has its associated torments (see Gaylin,

1976). People outside our field, who may imagine that we

develop a thick-skinned imperturbability to suffering, are

usually unaware of the affective density of our daily lives.

Those of us who work with victims of trauma can be

particularly undone by that commitment, so much so that

there is now a growing professional literature about

secondary or vicarious traumatization (Greenson, 1967;

Herman, 1992; Kogan, 1995; Pearlman & Saakvitne, 1995).

Guilt, Rational and Irrational

Clinicians can rarely help people as fast and as much as

they wish, and sometimes they have to tolerate not helping

them at all. Not everyone can be reached by psychotherapy,

not every person who wants help finds psychoanalytic

approaches congenial, and not every therapist-patient dyad

works out well. The “fit” between patient and therapist is a

delicate and critical matter over which one has little control

(see Kantrowitz, 1995). The downside of hanging one’s

self-esteem on making a difference—and that is how most

therapists’ superegos seem to be constructed—is that failing

to have a positive effect evokes in the therapist a depressive

aftermath. It feels wretched to fail with a client, especially

after a long time and a significant emotional investment.

A certain amount of omnipotence is probably an asset in a

practitioner. My early determination to believe that I could

help anyone I tried hard enough to understand and treat

probably facilitated the recoveries made by some of my

most difficult patients. Authoritative confidence generates

hope, and hope is itself powerfully therapeutic (Frank &

Frank, 1991). But there is a line between normal omnipotent

strivings and grandiose denial of unpleasant realities, and

stepping over that line is an occupational hazard specific to

the psychologies of many therapists. Those of us with

particularly strong wishes to rescue come to be familiar with

a painful kind of self-criticism.

Statistics on the lethality of major mental illnesses suggest

that anyone, no matter how skilled, who works long enough

with seriously disturbed people is going to treat someone

who suicides. The anguish of the therapist whose patient has

died this way is monumental. Clinicians who go through this

traumatic event would be well advised to get some help with

it—if possible, from a professional with experience talking

with practitioners whose patients have killed themselves. It is

common to get somewhat paranoid after the suicide of a

client, to worry that everyone in the mental health

community is now talking about the bad therapist who could

not keep a patient alive. The dynamics of this reaction

involve turning against the self all the rage and criticism that

a suicide induces (feelings that have the client as their

natural object) and then projecting those attitudes on to

one’s colleagues.

Probably the only professional experience worse than

failing to prevent suicide is treating a person who commits

murder. A colleague of mine, asked by a loving and

concerned woman to examine her increasingly paranoid

husband, saw the man once, tried to develop an alliance,

and urged him to consider being hospitalized and getting

started on a course of antipsychotic medication. The

patient’s managed care company, responding to the man’s

articulate and persuasive protests that he was fine, refused to

support hospitalization. In the week before his next

appointment, he killed his wife in a gruesome and highly

publicized way. No one could fault the therapist for how he

had approached this problem, but of course the therapist

blamed himself.

At least this practitioner had the consolation of having

tried to do the right thing. Imagine how he would have felt if

he had underestimated his interviewee’s homicidality—an

easy thing to do when a person is trying to hide his

destructiveness—and had recommended weekly outpatient

therapy. As I noted in

Chapter 3

, all of us make mistakes,

and usually they are rectifiable and can even be growth-

promoting. But sometimes they are just plain disasters.

Given the centrality of guilt dynamics in most clinicians,

especially the unconscious origins of many aspirations to be

a therapist in wishes to undo fantasied crimes of childhood,

it can be hard for practitioners to forgive themselves for their

limitations. A friend of mine, an attorney whose practice

includes defending therapists who have been the object of a

complaint, reports being regularly astounded by how readily

most of his clients feel guilty when they have not done

anything wrong and by how masochistically they are ready

to submit to harsh disciplinary measures when they have.

Problematic Relations with Others

One small annoyance for most psychoanalytic therapists

is the defensiveness with which people outside the field may

initially relate to them. “You’re not analyzing me, are you?”

they say, with a nervous laugh. I sometimes feel like Miss

Manners (Judith Martin), who complains that whenever she

goes to a dinner party, the people seated near her become

self-conscious about whether they are using the right fork.

Usually I find that individuals who make these anxious, half-

serious witticisms can be put at ease by a joke along the

lines of “I never work when I’m not being paid” or by the

more serious response, “You have no idea how much more

you’d have to tell me before I could even start to do that.” A

colleague of mine handles these situations by teasing: “Yes,

you are totally transparent to me, and I can see everything

wrong with you—but I’m still willing to have dinner with

you!”

More difficult is the self-consciousness of individuals who

are connected in some way with a patient. They may suffer

distressing fantasies about what the clinician is hearing about

them (often when the therapist has no idea that they are the

“Jane” or “John” of whom the client speaks) or they may

feel critical of the therapist who does not seem to be helping

their friend fast enough. Sometimes therapists find

themselves the target of unexpected, incomprehensible

behaviors and attitudes that can only be understood as

stemming from others’ connections with their clients. It is

oddly lonely to spook people or to irritate them without

knowing why, or—if one does suspect why—without being

free to bring up the issue that may be causing the

awkwardness.

Much more problematic is the painful sense of being

misunderstood by people closer to us, including our friends

and colleagues. It is a little discussed but significant

occupational hazard that we regularly hear from our patients

what others have supposedly said about us. Individuals in

psychoanalytic treatment are likely to have a keen ear for

anything they learn about their therapist and to listen intently

to other people’s representations of him or her. Sometimes

they seem to report what others say fairly accurately, and

sometimes their account of what was said appears full of

transferential feelings that distort the tone or content of a

remark. Patients are not always goodwill ambassadors for

their therapists. Even relatively honorable clients have been

known to dissimulate under the press of strong emotion.

One patient of mine confessed that she had made up a

professional-sounding, pejorative “diagnosis,” dumped it on

her husband, and attributed it to me.

I mentioned in

Chapter 8

how my client Donna used to go

to the emergency service of the local mental health center

with some regularity, especially when I was on vacation, and

then attack her interviewer savagely for not being more like

me. I once heard through the grapevine that the head of that

agency had made disparaging comments about my

competence on the basis of her provocative and threatening

behavior. I could hardly blame him, but it pained me, and

there was nothing I could do about it (until now, when I can

vent about it and transform the experience into something

useful to others—see Lepore & Smyth, 2002). At the time,

the only consolations I had were my vivid and detailed

fantasies about suing him for slander.

When one gets reports of derogatory statements allegedly

made by a friend or colleague, it is hard to tell, without the

context, what has really been said or meant. Because of our

commitment to confidentiality, we are not free to do what

we encourage our patients to do—namely, to ask the quoted

person, “Did you really say I’m a nut case? If so, that hurts

my feelings.” Thus, we cannot process our responses and

detoxify them. It is an irony of being a therapist that for all

that we cherish both genuineness and straightforward

emotional expression, our occupation sometimes prohibits

our behaving with either one.

For those therapists who live and work in a small

community, ordinary daily activities can take on aspects of

living in a fish bowl. If one practices in a university setting, a

school, a corporation, a religious community, a rural village,

or a small town, one feels a chronic pressure to be like

Caesar’s wife, always above reproach. Even in big cities,

psychotherapists are sometimes seen in nonprofessional

roles by curious clients or their informants. Individuals who

want to become therapists usually understand ahead of time

that they must behave with discipline inside the consulting

room, but they rarely anticipate the extent to which they

must do so outside it. Therapists differ as to whether they

behave in uninhibited ways outside the office and just let the

chips fall (i.e., they figure that anything a client witnesses or

learns about their nonprofessional self is just grist for the

therapeutic mill), or whether they try to maintain reasonable

decorum whenever they are in public. Probably most of us

do some combination. Whatever our adaptations, we must

manage a degree of resentment about the extent to which

we are under scrutiny. Self-consciousness is an occupational

hazard of anyone in an important or high-profile role—

clergy, business leaders, celebrities, politicians, teachers,

and so on—but most would-be therapists fail to anticipate

the extent to which their modest, workaday life excites

gossip, envy, hostility, and the other side effects of power.

One social problem specific to therapists is the invitation

to an event involving—or potentially involving—one or more

clients. It can be stultifying to attend a party at which one is

constantly aware of being studied and sized up. Some

therapists ask to see the guest list when invited to a social

get-together so that they can decline to go if a patient will be

there. Some talk the issue over with the person in question

and reach an agreement about how they will behave toward

each other at the occasion. Some decide which to do based

on the patient’s preference alone. Most of us probably make

very client-specific assessments, such as “Does this woman

have enough trust to come back and talk about anything that

bothers her about my behavior?” or “Have this man and I

been working together long enough that he can tolerate

some dents in his idealization of me?” or “Will this

teenager’s history of sexual abuse mean that seeing me out

of role feels like a retraumatizing violation of taboo?”

Therapists sometimes find themselves envying people who

can rely on their uncomplicated personal dispositions when

deciding whether or not to accept an invitation.

At the once preeminent and now tragically defunct

Menninger community in Kansas, therapists and patients

had no choice but to run into each other virtually

everywhere. Topeka is a small city, and the Menninger

Clinic was one of its main employers. Most of the

psychiatrists, psychologists, social workers, and nurses there

were in therapy or analysis in the service of their training; of

necessity, they were in treatment with colleagues in the

same tiny community. Other patients came to Topeka for its

high-quality, longterm hospital treatment. Everyone at the

medical center, patients and practitioners, ate at the same

cafeteria. It was common to see someone walk up to a table

with a tray of food, notice a patient there, and do a graceful

swivel over to another group of diners. Parties must have

been a real challenge.

Theoretically, therapists are as entitled as anyone else to

“have a life”—that is, to relax and enjoy their own activities

outside their professional zone. Yet many therapists I know

have had to constrict their extra-office involvements in some

way because of trying to protect a therapeutic relationship.

A friend of mine gave up a satisfying political involvement

because a client, a woman with a borderline psychology and

a history of obsessional stalking, joined his group of activists

and began coming to meetings and volunteering for various

activities. The people who assigned the work, having no

inkling that the therapist and patient had another connection,

would put them on the same committees and talk about one

of them to the other, something the patient obviously

enjoyed and the therapist could barely stand. In her sessions,

she would try to get him into political conversations, and she

was too defensive to see how her determination to join his

organization was the first sign of another obsessional

attachment, this time in the transference. The therapist, who

was feeling “stalked” by the client and was wearying of

making excuses to others about why this or that committee

was suddenly unattractive to him, finally opted out of the

organization. He could have insisted, as a condition of her

continuing treatment with him, that his patient not participate

in a group in which he was active, but he felt that this

woman would have a paranoid and traumatized reaction to

being asked to leave. These kinds of dilemmas are more

common than most of the literature on therapy and

professional development suggest.

Working Overtime

Many people who become therapists note that from

childhood on, they seem to have fallen easily into the role of

someone to whom others came for understanding,

consolation, and advice. Often, it was their enjoyment of the

stance of confidante that sparked their interest in becoming

a therapist. And many clinicians like to help people above

and beyond their professional commitment to do so; they are

attracted to roles as volunteers, contributors to their

communities, mentors to disadvantaged children, and so on.

Yet once employed as a therapist, most of us find it tedious

to be sought out by individuals who want an out-of-office

consult on their personal problems. I get at least one instant

message a week on my computer from someone I don’t

know, with a question about psychological symptoms or

interpersonal relationships. I used to try to address each

writer respectfully, to find out where he or she lived, and to

make a referral to a therapist in the area. But this took a lot

of time and rarely eventuated in the person’s seeing the

colleague. Now I simply do not respond to unfamiliar instant

messages.

Working overtime with close friends is not usually a

problem in the sense of creating resentment at being

overextended. The therapist knows them well, cares deeply

about them, and enjoys being of help. But with people one

knows only casually, being the object of uninvited

confidences and requests for help can become quite

burdensome. The amount one has to know about the

context of any difficulty and the personalities of the people

contributing to it is so vast that outside the office, in the

absence of having taken a good history and done a clinical

interview, therapists are not much better at giving advice

than anyone else. The sense of foreboding upon hearing the

words “Oh! There’s something I’ve been meaning to ask a

psychologist [psychiatrist, counselor, social worker]” is

familiar to most of us. We fear becoming stuck between, on

the one hand, seeming rude if we try to deflect an

unsolicited solicitation and, on the other, getting trapped

interminably with a person who takes our politeness as an

invitation to go on and on.

And then there are the people who want to complain

about their therapist, or their spouse’s or child’s or friend’s

therapist, who ask loaded questions designed to support

them in their conviction that the treatment is doing no good

or the practitioner is incompetent. “What do you think of a

professional who tells a patient X?” is a particularly

unwelcome overture. We all develop more or less graceful

ways of sidestepping requests to give free treatment to the

anxious acquaintance or ammunition to the critical one. But

therapists find it painful to frustrate others and acutely

dislike these Hobson’s choices between overworking and

avoidance.

One variable that contributes to therapists’ working

outside the office is the fact that we get better at being

empathic over time, and as we mature professionally, any

natural concern we have for other people becomes

expressed with progressively more effectiveness. We pick up

on facial expressions and body language and often invite

more disclosure from others than we really want to deal

with on our off hours. For example, I once arrived with

some colleagues for a conference in a distant city after a

long and tiring plane ride. I was first in line at the hotel

reception desk, when I noticed that the woman assigning

rooms to newcomers was looking pretty worn around the

edges. “Hard day?” I asked, while she consulted her

computer about the availability of no-smoking rooms. She

immediately launched into the details of her impossible

afternoon, warming up to my sympathetic interest with

voluble enthusiasm. A colleague who was waiting behind me

tapped me on the shoulder and whispered, “When the

session is over, I’d kind of like to get to my room.”

It is easy to get used to being in the role of therapist and

to go on automatic pilot in nonprofessional relationships—at

the price of the intimacy that would be genuinely nourishing

after the depletions of the work. This may be especially the

case for therapists with significant institutional responsibility,

who find themselves the object of regular transferences

reactions, especially idealization and devaluation, not just

from their clients but also from their supervisees and

employees. Because opportunities for real mutuality become

slimmer for those in authority (people who cultivate

relationships with powerful others usually have an agenda

more complex than friendship—it really is lonely at the

top!), it is a particular loss when an experienced therapist

cannot suspend the habits of the self-controlled listener in

relationships of potential equality and reciprocity. A

colleague of mine who directs a training institute writes:

I have found with colleagues that it is very easy, once habituated by

years of practice, to relinquish one’s own desire in a personal

relationship, even in a friendship, and privilege the desire of the other—

as one does in a professional relationship. I have had to practically re-

train myself to be an ordinary person who can take up space, have needs,

say what I want or how I feel about something between us after having

become so accustomed to suspending these very ordinary aspects of

reciprocal relationship in the service of the patient’s therapy. (personal

communication, August 4, 2003)

Addiction to Authenticity

A seldom-discussed occupational hazard, but one my

colleagues tell me they recognize when I mention it, is the

phenomenon of being ruined by the practice of

psychotherapy for chitchat, small talk, and cocktail parties.

The effort to stay in touch with what is authentic,

emotionally important, and nondefensive can become so

habitual that ordinary banter becomes an ordeal. I noticed a

few years ago that when a friend says something teasing,

ironic, or dryly humorous to me, it may take me a while to

“get it.” I don’t think I have gotten dimmer over the years or

have lost my sense of humor; it is just that my default

position is to take seriously anything that is said to me.

When I am with patients, all kinds of things come at me

that it would be professionally disastrous to laugh at (the

“suicide attempt” of a friend of one of my clients, who tried

to cut her wrists with a plastic butter knife, comes to mind

here). Keeping a straight face, or at least maintaining a

relatively bland expression when listening, becomes so

automatic that it is difficult not to extend this attitude into

social relationships. Perhaps this phenomenon explains why

so many therapists are regarded by others as humorless,

dull, or preoccupied. And some people are put off balance

by the obdurate sincerity of many of us in this profession.

When they want to be glib or light or unchallenged in a

particular defense, our automatic disposition to take them

seriously can make them uncomfortable and turn us into

caricatures of the caring-sharing-type professional.

Hostile or Insensitive Professionals

With the current vogue for both pharmacological and

cognitive-behavioral interventions and the popularity of

accusations that psychodynamic treatments are not

“empirically supported” or “evidence based,” analytic

therapists are frequently treated by other professionals, even

those in mental health disciplines, as ideologues, dinosaurs,

or idiots. Once, during a social event at an American

Psychological Association convention, I was getting to know

a psychologist from a distant state with whom I was

enjoying dancing. I asked what he did and was interested to

hear about his work with people who had suffered severe

brain injury. Then he asked me what I did, and I answered

that I was an analyst. At this point he physically let me go,

as if I might be contagious, exclaiming, “Well, it’s a dirty

job, but I guess somebody has to do it!”

It has always been true that nonclinical psychologists and

researchers tend to look askance on anything remotely

Freudian, but at least they used to leave practitioners more

or less alone. In the past couple of decades, even professors

who teach abnormal psychology have tended to have very

little clinical experience themselves—pressures to pursue

grants and to publish research have become so intense that

no one can afford the luxury of treating a few patients. As a

result, it is rare that issues of psychopathology and

psychotherapy are presented to undergraduates in a manner

sympathetic to the nature of clinical practice. Most

contemporary therapists find themselves quite distressed

over the misrepresentations currently purveyed to students,

and gravely worried about the extent to which public policy

has been and continues to be influenced by individuals with

no sense of what the work is like.

In a parallel development, in recent years I have heard an

increasing number of stories about how the patient of a

devoted analytic therapist was told by some putative expert

—a medicating psychiatrist, a family member, a teacher, an

acquaintance—that the kind of treatment he or she is

undergoing is ineffective or even “unethical”—a waste of

time and money. It is painful to encounter so much

contempt, especially when it threatens a patient’s hard-won

trust. Fortunately, most individuals in psychoanalytic therapy

see the evidence that they are being helped and therefore

shrug off other people’s undermining opinions. But

therapists typically do not like being on the defensive; they

would rather just go about trying to help people than trying

to justify their existence. Being misunderstood by other

professionals is aggravating and potentially destructive.

There used to be a kind of professional courtesy—

perhaps honored more in the breach than in fact, but the

ethic certainly exerted some influence—to the effect that

one respects and supports the work of other practitioners. If

one’s patient went into crisis and needed to be hospitalized,

the personnel at the medical center would listen respectfully

to the therapist’s evaluation of what was going on and would

work with the patient with the objective of returning him or

her to outpatient treatment with the primary therapist. In

well-run institutions, these considerate practices are still the

norm. But in many, probably as a result of the strain put on

medical center employees to see more and more people and

to handle them faster and faster, such thoughtfulness seems

extinct. Many of my colleagues have found that when their

clients encounter hospital bureaucracies, their own work is

treated as a “failure,” and the patient is urged to seek a

different kind of treatment or to abandon therapy altogether.

Or the person may be put on medication without a phone

call to the referring therapist to find out what drugs he or she

has taken previously, and with what effects. To tolerate the

mistreatment of one’s patient by overworked or hostile

professionals is difficult.

There is also a troubling phenomenon, much discussed by

therapists but rarely addressed in the psychoanalytic

literature, that I should note here, namely, the competitive

and even scornful ways in which psychoanalytic

professionals can treat each other. More than once I have

seen a practitioner given a kind of dismissive “public

supervision” on presenting a case at a conference. The

worst sin of psychoanalysts, aptly dubbed by Clara

Thompson (M. Green, 1964) their “pernicious habit,” is the

substitution of ad hominem interpretations for criticisms of

substance (e.g., “He’s just acting out his narcissistic

entitlement,” or “She’s obviously got a hostile father

transference going”). How individuals who, in the consulting

room, are the soul of patience, the model of empathy, turn

into such boors in public forums is an interesting question.

Possibly their mistreatment of one another has something to

do with the buildup of hostility based on the kinds of

experiences discussed previously, in which one learns of

negative evaluations by others through confidential channels

and cannot address them directly. I would urge readers not

to make things worse by treating colleagues, psychoanalytic

or otherwise, with contempt. Bad-mouthing other therapists

rarely does anyone any good; for one thing, one never

knows who within range of hearing may be in treatment

with a person being criticized.

Similarly, although therapists must act in accordance with

their professional ethical codes and state laws when they

have evidence of unethical practice, I would recommend

thinking very hard and getting consultation before

encouraging clients to sue or to make formal complaints

against prior therapists. I have seen little good and much

harm come from efforts at retribution, including the

retraumatization of patients being cross-examined by

attorneys for the therapists they have tried to bring to justice.

There are many countertransferential attitudes that may tilt a

therapist toward exerting subtle or overt pressure on a client

to seek justice, including wishes to see oneself as being more

virtuous than others, wishes to simplify something complex,

and an unconsciously contemptuous disposition to see

patients as helpless children who lack any responsibility for

the situations in which they find themselves. Moreover, once

a therapist adopts an advocacy role, the patient is no longer

free to look at a decision from all possible angles without

anxiety about disappointing the (presumably morally

superior) therapist.

I have also heard many stories about conscientious

practitioners who have spent months or years undergoing a

burdensome investigation simply because an angry client

decided to punish them. Those of us in the helping

professions tend to side instantly with underdogs, and when

we are told about a clinician’s alleged failings, it is natural to

want to seek reparations on behalf of the person who

describes suffering at the hands of such a therapist. I have

yielded to this temptation myself, and I regret it. Except

where one is bound by legal or ethical codes, it is better for

many reasons to give other practitioners the benefit of the

doubt. If one is sincerely concerned that a colleague may be

doing harm, the ethical statements of most disciplines advise

therapists to raise the concerns with the colleague directly

before involving a third party.

Narcissistic Aggrandizement

Now that psychoanalysis has fallen off the pedestal on

which it sat during much of the previous century, the

dangers of therapists becoming too full of themselves are

less severe. Still, as I noted in

Chapter 8

, this profession is

one in which we may go through our workday dealing with

clients who have made us the center of their emotional

world or who are looking for someone to idealize. I have

told the following story in a previous article (McWilliams,

1987), but it remains emblematic for me of the “aha”

experience of realizing how my own sense of myself was

becoming corrupted by the narcissistic gratifications of my

therapeutic role. I had recently been elected to a board of

education. I had been quiet for a while, learning the ropes.

Then an issue arose on which I felt I had legitimate

expertise. I waited patiently for an opening and then inserted

what I felt was an astute, tactful, well-timed statement, the

kind to which my supervisees often react with appreciation.

Instead of being a show-stopper, my comment was received

politely and then ignored. My internal reaction was, “Wait a

minute! I spoke!” This was a genuine wake-up call.

From that time on, I have been championing the idea that

therapists, for their own sakes as well as for the well-being

of their clients, ought to make sure they have regular and

frequent opportunities to be among people who do not know

or care what they do for a living. Being an involved parent of

young children is a good counteractive to therapeutic

omnipotence, as is having friends who will tell you off and

keep you honest. The frequency with which their

grandiosity is inevitably reinforced in the practice of their art

may also be another part of the explanation for the

presumptuous, arrogant, and disdainful attitudes with which

analysts, at their worst, have been known to treat each other

and other professionals.

Loss

In psychoanalytic therapy, we make strong attachments

to our patients. We think about them between sessions,

develop vivid images of the people in their lives, and hold our

breath and root for them when they take risks to act in ways

that would not have been tolerated in their family of origin.

When they leave treatment, even in a jointly planned

termination after a rewarding collaboration, we mourn—not

in a desolate way but with the bitter-sweet sentiment of

recognizing that the benefit of the work requires of us to let

the client go. Some therapists have compared this response

to that of a loving parent who sheds a tear on a child’s first

day of school, graduation, or wedding (see Furman, 1982).

This kind of mourning is private and a bit lonely, but at least

it may coexist with positive feelings and pride in a job well

done.

When a patient or ex-patient dies, the therapist’s

mourning has none of the foregoing consolations. It is

especially lonely, and it can be complicated by the

idiosyncracies of the profession. Unlike the grief

accompanying the death of someone in our family or

friendship network, the pain of losing a confidential

relationship is not recognized and eased by common rituals

and shared norms of consolation. I remember with particular

sorrow the bereavement services for Molly, the client I

described in

Chapter 8,

which were, serendipitously, held in

my own community, despite the fact that she had moved out

of New Jersey and had been living in Virginia for many

years. She and her husband had been visiting his relatives in

a nearby town when she died of an acute flare-up. On a

previous visit to her in-laws, she had pointed out the building

where I live and work. Her husband appeared on my

doorstep one morning years later, saying that while he had

not recalled my name, he remembered the house. He stated,

rightly, that he knew I would want to know about Molly’s

death. He asked if I would go to the wake with him, as he

expected it to be attended mostly by relatives of hers whom

he disliked. He explained that he wanted to have with him

someone who had loved his wife for who she was, unlike

her parents, who had insistently pushed her to fulfill their

own thwarted ambitions. Molly had never told her

relentlessly critical family members about her analysis.

There he and I were, as her friends and family came to

pay their respects, obviously depending on each other for

emotional support, incidentally broadcasting the fact that I

was someone of importance in the life of the deceased.

Every time another mourner asked me how I had known

Molly, I said something vague (“We were both professionals

in the same area some years ago.” “Oh, are you a nurse,

too?” “No, but I’m in a related field …”) and then I would

look around desperately for a distraction. Because it was a

full-time job trying to maintain her confidentiality while

supporting her husband’s self-discipline (he was afraid he

would attack her bereaved parents), my own grief went

mostly unexpressed. The next morning, I deliberately

arrived at the funeral service a few minutes late so that I

would not have to socialize and could stand quietly in the

back and weep at the premature loss of a woman I had

admired deeply throughout her long therapeutic struggle

with the legacy of a difficult childhood.

On the topic of mortality, Michael Eigen is the only

analyst I know of who has seriously discussed with his

supervisees the stress imposed on therapists by the

obligation to stay alive. At least in longterm work, a contract

for therapy implies our ongoing availability. The fact that the

therapist survives (Khan, 1970; Pine, 1985; Winnicott, 1955)

is a major ingredient in the healing process, especially for

people with deep convictions about their toxicity. When we

receive a suffering person into a therapeutic collaboration

with us, we enter into an implicit covenant to do our best to

be there for the duration. The encouragement to patients to

let us become important enough to counteract some bad

effects of their histories imposes on us the responsibility to

stay as healthy as possible. When therapists do become sick,

especially terminally so, their resources for handling illness

are taxed by myriad professional decisions related to their

patients’ welfare. As I noted in

Chapter 6,

the flipside of

being powerful enough to modify longstanding psychological

processes is having to manage the burdens of that power.

Gratifications

Most of the gratifications of being a psychoanalytic

practitioner, especially the most important ones, are not

immediate. There is some prestige at the start of one’s

career in simply having the role of therapist (I remember

finding ways, when I was starting out, to drop the phrase

“my patients” periodically; after a long and somewhat

infantilizing career as a student, it made me feel

unambiguously adult). And it is a pleasure to earn some

money and to start to recoup the debt accumulated during

training. It is gratifying simply to make a living by doing

something so meaningful and positive, something about

which I felt a special sense of wonder when I was first

practicing. Beginning therapists have frequently told me that

it feels “unreal”to be paid for something they would do for

free if they could afford it.

In the early months and years of practice, aside from the

gratifications just noted, the main reward is the steep

learning curve about human psychology and the skills of

helping. Although ongoing education about people and how

to help them provides pleasure throughout one’s professional

life, it is especially important at the beginning because the

deeper and more intrinsic satisfactions of the work have not

yet emerged. Most people going through training in

psychotherapy do not work with people long enough to see

their clients grow in significant, life-changing ways; they

must take it on faith that this happens.

The short-term therapies they do in the training years may

be deeply helpful (cf. Marmor’s [1979] argument that

psychotherapy does not have to be long in order to be deep),

but credible evidence of their lasting effect may be scant.

Even the rare person who later seeks out the counselor once

seen at an agency, expressing gratitude for the longterm

effects of their conversations (this does happen), does not

show up for years. Training programs tend to be tilted

toward breadth rather than depth, exposing students to the

widest possible range of clients rather than supporting them

in intensive work with just a few. This may be the better

choice, but it slows the process of students’ solidifying a

sense of competence to make a real difference. This

satisfaction and some others of substance are discussed in

the sections that follow.

Ongoing and Personally Relevant Learning

There is a continuing fascination for the practicing

therapist, at the emotional as well as the intellectual level, in

learning about the uniqueness of each person’s internal,

subjective world. This gratification begins right away. The

work is never boring. Even when it feels boring, the therapist

gets fascinated with why a sense of boredom is invading the

therapeutic space right now. Every patient is different. Every

patient opens up a new window on how a life can be lived.

Every patient teaches us something about ourselves and our

families, if only by providing a contrast with what we have

always considered (consciously or not) “natural” or

“normal.” Thus, we learn more about ourselves as we learn

more about each client. The fringe benefit to practitioners of

an increasingly elaborated self-understanding may be

singular to psychotherapy as a discipline, although I have

heard actors speak of a similar benefit from their profession.

In the absence of information to the contrary, we all tend

to project our own dynamics on to other people. We look at

their behavior and understand it in terms of what it would

express if we were to engage in it. Sometimes we are right,

and sometimes we are glaringly wrong. Given that human

beings have a great deal in common, most individuals can

get through life reasonably well generalizing from their own

psychology and acting on the assumption that they can

comprehend the motives of others by reference to their own.

Therapists,

however,

cannot

afford

significant

misunderstandings. Our professional development depends

on our learning to discriminate our own dynamics from

those of other individuals and on questioning our automatic

assumptions that our personal ways of experiencing are the

norm. Thus, we are impelled toward a lifelong effort to

develop an increasingly comprehensive understanding of

ourselves. This impetus toward self-knowledge includes

some pain and shame, but it ultimately benefits us in ways

that go well beyond our clinical roles.

Parenthetically, the process of differentiating self from

other and correcting beliefs based on projection goes on at

the macroscopic, organizational level as well as for each

person. As psychotherapy matures as a field, we keep

finding that sweeping generalizations, assumptions that X

“always” means Y, are suspect. However attractive a one-

size-fits-all theory may be, it rarely accounts for all the data

without strain. Theories tend to be syntonic with the

psychologies of their developers (Atwood & Stolorow,

1993) and most enthusiastic adherents. Over the past

decades, psychoanalysis as a field has increasingly

embraced theoretical diversity (Gill, 1994; Jacobson, 1994;

Michels, 1988; Wallerstein, 1988, 1992) and has slowly

corrected its early tendency to overgeneralize. Freud was

quite dogmatic about some of his ideas, probably because

his individual dynamics made them seem “natural” or

“normal” to him. One famous

1

attempt to correct misapplied

Freudian theory is Heinz Kohut’s (1979) seminal article,

“The Two Analyses of Mr. Z.” In this paper, Kohut

accounts for an analysand’s dynamics according to a

paradigm (self psychology) significantly at variance with the

oedipal explanations in which he had been trained, and

demonstrates how much more accurate and ultimately

therapeutic was this alternative way of viewing his patient.

A more delimited example of getting it wrong collectively,

based on projection, may be the fourth edition of the

Diagnostic and Statistical Manual of Mental Disorders

(DSM-IV; American

Psychiatric Association,

1994)

criterion of “impulsivity or failure to plan ahead” for the

diagnosis of antisocial personality disorder. Although some

psychopathic people are impulsive, many are chillingly

predatory or “reptilian” (Meloy, 1988), planning their

crimes with attention to every detail. The idea that, as a

class, antisocial individuals are impulsive probably represents

a projection by the comparatively nonpsychopathic

professionals who constructed the DSM-IV. In other words,

it is natural for people without many antisocial tendencies to

say, “If I were to commit a heinous act, it would have to be

in a state of high impulsivity.” Finding their way into the

frighteningly sadistic, alien inner world of the criminal

psychopath would be a more disturbing experience than

generalizing from their own psychologies. Evidence of a

similar blind spot in many people without personal

experience of trauma is their readiness to believe that

individuals with traumatic histories are dissimulating when

they dissociate. A nontraumatized person may implicitly

reason, “If I were to engage in such dramatic behavior, it

would be an act.”

The professional experiences of therapists keeps filling in

these kinds of blind spots, counteracting our tendencies to

project. Psychotherapy is an ongoing education in humility.

We do not understand, we ca not understand, we need to

learn from the patient (Casement, 1985) and from

experience (Bion, 1962; Charles, in press). We have to

tolerate the modest position of not knowing. Intimate

exposure to so many different personal stories, so many

different kinds of suffering, so many different assumptions

about what life is about is inevitably broadening for

therapists. Beyond putting a brake on our projective

inclinations, it satisfies our voyeurism in ways that are

ultimately good for us. Ella Freeman Sharpe (1947) spoke

for most analytic therapists in noting:

I personally find the enrichment of my ego through the experiences of

other people not the least of my satisfactions. From the limited confines of

an individual life … I experience a rich variety of living through my work

… all imaginable circumstances, human tragedy and human comedy,

humour and dourness, the pathos of the defeated, and the incredible

endurances and victories that some souls achieve over human fate.

Perhaps what makes me most glad that I chose to be a psychoanalyst is the

rich variety of every type of human experience that has become part of

me, which never would have been mine either to experience or to

understand in a single mortal life, but for my work. (p. 122)

As therapists, we are confronted with aspects of ourselves

that we would rather not see but that prove critical to our

maturation. We have “aha” moments when we suddenly

grasp something unique about a client, something that

illuminates how much we did not know before this

revelation. And we are affected in far-reaching ways by our

emotional immersion in each patient’s subjectivity. Recent

research in neuroscience (e.g., Cozolino, 2002; Damasio,

2000; LeDoux, 1998, 2003; Schore, 2003a, 2003b; Solms &

Turnbull, 2002) reveals that when two people are regularly

in sincere emotional connection, their respective brains are

slowly changed. As they work out their unique synchronized

pattern of relationship, new neural networks are laid down

in each party, especially in the areas of imagery, affect, and

deep structure specific to the “right mind,” the brain

hemisphere that psychoanalytically savvy researchers such

as Solms and Schore have equated with the Freudian

unconscious. Our brains literally “grow” from intimate

exposure to the minds of others. As devoted therapists of

every era have observed (Aron, 1996; Ferenczi, 1932;

Mitchell, 1997; Searles, 1975; Sharpe, 1947; Stone, 1961;

Szasz, 1956), our patients heal us as we heal them. In fact,

as one of my colleagues commented recently, it may be that

the therapy has to change something in the therapist in

order for the client to be healed. Maroda (2003) writes:

People change through deep, intimate relationships, where their

defenses slip away, their most primitive feelings emerge, and they have

the opportunity to know themselves, and also to feel differently. Most

people have limited access to this experience. It occurs when they fall in

love or when they have a child, or when they wholly give over to the

analytic process. We, on the other hand, have an ongoing opportunity to

participate in this type of transformative intimacy. (p. 21)

Aging Well and Living Longer

One of the advantages of psychotherapy as a profession

is that the longer one practices, the more wisdom one

accrues, and the more comfortable one becomes with the

craft. Although beginning therapists can often be as effective

as seasoned ones, they may attain their successes at the

price of more emotional wear and tear than will someday be

the case. Fortunately, the fact that therapists ripen nicely

over time is appreciated in the culture generally, not just by

practitioners themselves. In an era of increasingly

accelerating change, when many in the workplace fear they

will be replaced by machines or newly fledged experts, it is

a blessing to have a career in which it is assumed that years

of experience correlate with proficiency and maturity of

judgment. Unlike athletes, dancers, and heavy laborers,

therapists do not age out of their profession, and barring

Alzheimer’s disease and other senile dementias, there is no

mandate to retire. Some therapists continue seeing patients,

publishing original ideas, and contributing to conferences

well into their nineties.

I mentioned in the previous chapter the interesting finding

that psychoanalysts live longer than members of any other

profession (Jeffrey, 2001). Being a psychodynamic therapist

involves a commitment to undergoing a significant amount of

personal treatment. We know that the emotional expression

characteristic of psychoanalytic therapy conduces to good

physical health (Penneybaker, 1997) and decreased

vulnerability of the immune system (Penneybaker, Kiecolt-

Glaser, & Glaser, 1988). It is fortunate for those of us with

this vocation that in bestowing the benefits of therapy,

nature makes no apparent distinctions between those who

enter treatment for training purposes and those who come to

relieve their suffering. In addition, the fact that our work is

meaningful, stimulating, and valuable must surely be good

for both our longevity and our productivity at older ages.

The Gratifications of Helping

To my mind, the ultimate satisfaction in being a therapist

is the opportunity to earn a living by being honest, curious,

and committed to trying to do right by others. I see scant

evidence that “selfless” altruism exists, but human beings do

seem to have a built-in need to cooperate and help one

another out (Slavin & Kriegman, 1992). While many

professions involve service to others, the vocation of

psychotherapy allows for a particularly intimate, organic,

integrated kind of helping that makes one’s work meaningful

and fulfilling, no matter how tiring. I am grateful that such a

role exists in my era and culture, a role that allows me to

earn a living by doing what I enjoy doing and find consonant

with my temperament.

Many economically comfortable people I know view their

work as a burden, partly (I assume) because it does not so

clearly meet their need to feel that they matter. Especially in

the recent financial climate, they may be pressured,

overworked, and anxious about job security. Their wishes to

add value to life, often expressed as a feeling of wanting to

“give back” to the community, are often not met via their

professions. So they join service organizations; donate to

charities; sit on boards of nonprofit agencies; volunteer for

causes; and involve themselves in churches, political

activities, and the arts. Their lives pull in many different

directions, and the danger of their becoming overextended is

great.

As a practical matter, most people I know have

considerably less control over their work hours and

conditions of labor than I have. They may make a lot more

money than I do, but they do so at the cost of adequate free

time and a sense of autonomy. They often feel they have to

dress in a particular way, drive an impressive car, present

themselves with a certain polish. I would find such pressures

oppressive. But more important than the practical

advantages of being a therapist, I feel a kind of fluidity and

inclusiveness in my work that I think is rare, at least in the

modern

and

postmodern

eras.

Via

the

role

of

psychotherapist, my work life, my charitable impulses, my

limitless curiosity, and my longing for authenticity are all

connected. The more I can be fully myself, the better I do

with my patients. I think there are many of us who value this

feature of our jobs as therapists, and I sometimes wonder if

some of the negative stereotypes of psychoanalytic clinicians

are related to unconscious envy of these more ineffable

satisfactions.

Frieda Fromm-Reichmann, a gifted analyst appreciated by

older clinicians for the influential text on psychotherapy I

mentioned in

Chapter 3,

is known to most people as the

psychiatrist who successfully treated the psychotic illness of

the young Joanne Greenberg, author (originally under the

pseudonym Hannah Green) of the autobiographical I Never

Promised You a Rose Garden (H. Green, 1964). Fromm-

Reichmann, who was reared as an orthodox Jew, was

inspired in childhood by the writing of the great sixteenth-

century rabbi Isaac Luria on tikkun, the collective task of

rescuing the sparks of the divine that were shattered at

creation (see Hornstein, 2000). Luria taught that to help

another human being is inherently redemptive. According to

the principle of tikkun, “To redeem one person is to redeem

the world.” This kind of faith, and the satisfactions of acting

in accordance with it, are fundamental to the commitment of

most analytic therapists.

I mentioned in

Chapter 8

that when I saw my client Donna with her new daughter, I was astounded at how

emotionally attuned and competent she seemed to be with

the baby. She nursed her effortlessly, held her in an

obviously soothing position, and in every way behaved like a

devoted and sensitive parent, unlike either her psychotically

depressed mother or her abusive and negligent father. I

asked her how, given what she and I had come to

understand about her own traumatic early years, she made

sense of her capacity to be such a responsive mother. This

very troubled woman, who had never heard of Winnicott or

his notion of psychoanalytic holding, thought a minute and

then responded, “Two things. One, I’m a primate. Two, I’m

only holding her the way you’ve held me all these years.”

Although we fail with some clients, most of our patients

get better. They become more honest with themselves, lose

disabling symptoms, learn more effective ways to cope with

problems, improve their relationships, become more playful,

develop a wider range of emotions and feel them more

deeply, regulate affect better, comfort themselves more

effectively, and feel more grounded, resilient, and alive.

Over the long haul, they usually reward us with their

gratitude (see Gabbard, 2000), but we are often grateful to

them, as well. Watching a client grow psychologically is the

closest analogue we have in professional life to the

experience of watching a beloved child change into a self-

assured adult. There is nothing like it.

Note

1.

Infamous, to some. In this seminal essay, Kohut

described a man he had allegedly treated from a

more “classical,” oedipally informed point of view.

He then described how “Mr. Z,” who found the

results of that analysis disappointing, had returned

several years later for more treatment. In their

second therapeutic collaboration, Kohut conducted

the analysis according to the precepts of his emerging

self psychology, and the man reportedly did much

better. After his father’s death, Kohut’s son revealed

to the psychoanalytic community that Kohut himself

was Mr. Z. He had presented his own dynamics and

his own failed response to a classical analysis as if he

had been the therapist of a patient like himself.

Whether this was a forgivable disguise in the service

of making an important point or an ethical travesty

has been hotly debated ever since (see Strozier,

2001).

Chapter 12

Self-Care

A certain kind of therapist may almost disappear as a definable

individual, in rather the way that some self-sacrificing Christian ladies

become nonentities; people who are simply there for others, rather than

existing in their own right. When psychotherapy is practised every day

and all day, there is a danger of the therapist becoming a non-person; a

prostitute parent whose children are not only all illegitimate, but more

imaginary than real. … It is essential for the therapist to find some area in

which he lives for himself alone, in which self-expression, rather than

self-abnegation, is demanded.

—ANTHONY STORR (1990, p. 186)

I have included this chapter on the care of the

therapist in response to statements I have heard from

beginning therapists to the effect that they wish someone

had told them these things before they had to find them out

the hard way. Many of the points I make, especially in the

earlier part of the chapter, involve commonsensical, things-

your-mother-told-you observations such as the importance

of getting enough sleep, but I have gone beyond mother in

trying to spell out the ways in which specific deficits in care

of the self can have problematic implications for one’s work.

I also take seriously the fact that therapists suffer indirect

traumatization when working with clients who have

traumatic backgrounds. We have learned to emphasize self-

care issues with our traumatized patients, but we have

tended to be considerably less conscientious about care of

ourselves.

Psychotherapists are highly motivated to take care of

other people. They are notoriously less keenly devoted to

taking care of themselves. If our personal inclinations to care

for others at our own expense—that is, our masochistic

tendencies—were already not enough of a problem, many

of us have undergone training in which we got relentless

messages that the client’s needs are preeminent and the

practitioner’s secondary. This song is sung loudest in

professions that idealize self-sacrifice, such as medicine

(especially nursing), social work, and religious vocation—all

disciplines in which psychotherapists may get their initial

training. I have suggested in the chapters on boundaries that

the construal of the needs of clients as inherently in conflict

or competition with those of therapists, such that caring for

one means depleting the other in a zero-sum game of rivalry

for limited resources, is specious. Therapists tend to work

more effectively when they attend to their legitimate

personal needs.

Contrary to the assumptions with which many of us were

indoctrinated, altruistic behavior is not incompatible with

self-concerned behavior. I have come to believe, consistent

with psychoanalytic ideas about motivation and recent

empirical studies about life satisfaction, that genuine and

effective altruistic actions depend on a high degree of self-

regard. Even that universal image of selfless generosity, the

nursing mother who happily feeds the baby without regard

for her own needs, does not exemplify a one-way

transaction. Nursing mothers benefit from the breastfeeding

relationship in a symbiotic and reciprocal way: As the baby

takes the milk, the uncomfortable pressure in the mother’s

breast decreases. She feels better. Not to mention her

sensual pleasure at holding and exchanging gazes with her

baby. Thus, this most asymmetrical of human relationship

nevertheless provides mutual benefit to the participants.

In the paragraphs that follow, I summarize some of the

practical wisdom about self-care for therapists that I have

amassed in a long career not only doing therapy but also

training others to do it. Because newer practitioners have

frequently told me that some remark of mine about how to

take care of oneself is a new idea to them, the advice that

follows is relatively concrete. Notwithstanding some of my

confident generalizations, let me acknowledge at the outset

that everyone is different, and that some of my counsel will

thus not suit some of my readers. Although some functions

will overlap, I have somewhat playfully grouped my

recommendations under the topics of care of the id, ego,

and superego, respectively.

Care of the ID

This section addresses care of one’s body, emotional

capacity, and basic human needs. Many therapists

overwork, minimizing their need for adequate sleep, rest,

recreation, and “downtime.” I have mentioned some of the

symptoms of overextending the self in previous chapters, but

l e t me summarize here a number of areas in which

therapists are wise to acknowledge the reality of their

physical and psychical limits and to restrain their

masochistic tendencies.

Sleep and Rest

First, therapists need to get enough sleep. Probably the

single worst state of mind to be in when trying to listen to a

client is the feeling of a desperate, consuming drowsiness.

Watching the minutes creep by at a snail’s pace while

willing the eyes to remain open is agony. Some patients,

most famously those with narcissistic psychologies or

dissociative defenses, induce a narcoleptic response in

therapists, and coping with this is hard enough without being

physically exhausted on top of the tiredness created by

projective identification and affective contagion. One’s

thought processes can be compromised by sleep deprivation,

leading to a painful awareness of not having done one’s best

work, and patients are, understandably enough, usually

injured when they notice they are putting their therapists to

sleep.

It is important not to work too many hours, and to have

some sacrosanct periods of unscheduled time. People who

prize their freedom on weekends and in the evenings should

not let those periods be eroded by accommodations made

for the convenience of clients; they will find themselves

more resentful than is healthy for either themselves or the

patients they are trying to oblige. Adequate vacation time,

when one can exit for days or weeks the strain of constant

affective attunement, is also critical to therapists’ well-being.

In the era of the wireless telephone, it can be tempting to

“cover” for oneself when on vacation, but for most people a

vacation is not restful unless it is genuinely a break from the

work.

When I was first practicing, I had several clients who had

disastrous reactions to separations, and to spare them pain, I

tried to be constantly available. I soon learned that the

longterm cure for profound separation anxiety is not

avoiding separations but leaving and returning reliably

enough that abandonment begins to be associated with an

eventual reunion. Separation, exemplified by breaks, needs

to be fully explored, talked through, and felt rather than

avoided. And as I argued in the chapters on boundaries, it is

often better for patients to become angry at their therapists’

limitations than to feel guilt about overworking them.

Clinicians who work in agencies that make excessive

demands on their physical and emotional resources—and

with the health care crisis of the United States, this situation

has become more and more common—must cope as well as

they can and forgive themselves when they find it impossible

to care fully about everyone on their caseload (see Altman’s

[1993] article or book [1995] covering the psychological

stresses on therapists of working in highly strapped agencies

with impoverished clients). Ideally, they should also find

ways to be honest with the organization that employs them,

giving voice somehow to their belief that the level of demand

is inhumanly high, and they should resist whatever shaming

comes their way by administrators who need to believe that

the stresses they inflict are reasonable. This can be a false

economy. It is hard not to identify with the aggressor and

internalize the agency’s idea of a manageable work

schedule. Especially in the early years of practice, when

one’s career is advanced by pleasing authorities who want to

believe they are not asking the impossible, overwork may be

the best adaptation. But it is important not to lose one’s

sense of proportion and to come to define that degree of

sacrifice as legitimate. Sometimes it helps to gripe to

colleagues in comparable positions, and it cannot hurt to

apologize to the patients who are getting less attention than

they need because of institutional pressures on the therapist.

Health

Therapists must take care of their health in the long as

well as the short term. I mention this because I have known

psychoanalytically oriented clinicians who make the

assumption that if they are in decent emotional shape, they

will be fine physically, an article of faith that is not without

merit. But some people who believe that good mental health

equates with good physical health slip over into a kind of

omnipotent denial, in which their realistic human fragility is

ignored. In particular, it is dangerous to rationalize skipping

regular physicals and routine preventive screenings. Analytic

types are famous for interpreting the symptoms of their

cancer as somatization or conversion until it is too late.

It is also important to cope with illness sensibly. Working

in a closed room with people who bring their minor ailments

to their appointments entails occasionally contracting their

respiratory infections. One can usually keep working with a

cold or a mild infection; attending to others distracts from

physical discomfort and does not retard recovery. More

serious maladies require time off. Because practitioners

recovering from illness or surgery tend to feel guilty about

abandoning their clients, they may be tempted to return to

work prematurely. The fact that those of us in private

practice lose money for every hour we miss contributes to a

tendency to go to work when we are not well enough to

function on all cylinders. It is better to forego the income

and recuperate, and not only for one’s own sake. Patients

need models of adults who take proper care of themselves,

and therapists need to stay the journey with them (see

Schwartz & Silver [1990] for a collection of articles about

illness in psychotherapists).

The sedentary nature of psychotherapy requires its

practitioners to make time to exercise. People like me who

are allergic to treadmills and formal exercise routines can

still take up walking, running, biking, swimming, and

dancing. Those who do not trust themselves to maintain a

regime can fortify their resolve by planning regular physical

activities with a friend or colleague. Some consulting dyads

find walking consultation and supervision sessions as helpful

as the sitting variety. Exercise can also be combined with

play (see below). For years I went to weekly tap dance

lessons with four other over-fifty Astaire and Rogers

wannabes. We were truly terrible, but we had a great time.

As noted in the previous chapter, back and neck problems

are ubiquitous among therapists, and once one’s spinal

structure is compromised, everything after that is damage

control. Because prevention makes more sense than visits to

the orthopedist or chiropractor after the fact, it is wise for

therapists to walk around between sessions and to sit in a

chair with good back support. Some of my colleagues swear

by orthopedic chairs, but readers who decide to go this route

should note that although a professionally constructed

orthopedic device is worth the expense, it should not be

ordered sight unseen. Some well-designed chairs are not a

good fit with some posteriors, and when they are “off” in

some way, they can feel like machines of torture. My

response to the challenge of protecting my back is to sit in a

recliner with good lumbar support and to lie back when my

patients use the couch until I am virtually supine, too.

Finances

Therapists working privately must make enough money

to cover the occasional illness, absence, and unpaid

cancellation. It is thus important for them to set a fee

sufficiently high that unexpected losses from these sources

and others can be absorbed. Although practitioners’ fees are

usually stated in terms of an hourly rate, or per-session

charge, that income also covers time for reflection on the

clinical process, obtaining consultations, reading literature

and attending conferences that increase one’s competence,

record keeping, telephone calls, and other duties outside the

patient-therapist contact hour. And it must provide the

clinician with sufficient resources to allow for adequate

sleep, exercise, medical care, and relaxation.

Many beginning practitioners have a hard time simply

stating an adequate fee to their clients, but usually they learn

fairly quickly that if what they ask for is in a standard

professional range, most of their customers do not blink. For

patients who need or want to negotiate, it is better to state

one’s “regular” or highest fee and compromise from there

than to have started the conversation with a generously

reduced amount. Therapists can often guess on intake who

will need a break on the price of treatment, but when one

offers a reduced fee before the patient has spoken, the

bargaining process that may ensue anyway can move

toward a charge that will not even make a dent in the office

rent.

In Western cultures where the standing of a profession

and the money it commands are associated, especially in an

era of insurance-company pressure to reduce payments to

“providers,” it is important to assert the value of

psychotherapy even when offering low-cost services. One

way to do this is by naming the fee from which the charge

has been reduced. In fact, in the interests of retaining

respect for psychotherapy as a profession and educating the

public about the realistic cost of professional time, many

American therapists working with clients on managed care

plans mention their regular fee even when accepting the

typically negligible rate offered for mental health treatment

by the relevant corporation. No one becomes significantly

wealthy on a clinician’s hourly wage, even those who fill all

their hours with patients paying their regular fee (and I know

very few in this situation). Yet a therapist’s income does

allow us to make a comfortable living, to afford a nice home,

to go out to eat now and then, to take interesting vacations,

and to pay the costs of higher education for a couple of

children.

I have known some colleagues who have overestimated

their expected income from therapy and have found

themselves overworking to get out of debt. Especially for

people going into private practice, it can seem reasonable to

set an hourly fee and to calculate a yearly total based on that

fee without factoring in emergencies, interruptions, holidays,

periods when referrals are scant, and the occasional lowered

charge for clients who come upon hard times. Because it is

tempting to estimate one’s income more generously,

especially in the years when training debts must be paid off,

I should mention the importance of taking care not to

become overextended financially. The sense of pressure to

extract the maximum monetary benefit from every clinical

hour can interfere with therapeutic decisions, such as

whether a client needs an increase in session frequency and

whether one treats a person’s request to terminate as a

resistance or as a developmentally appropriate achievement.

Sublimations

Given the discipline with which therapists must operate

in the consulting room, sometimes in the face of affective

pressures of almost unbearable intensity, they need

extratherapeutic outlets for those aspects of themselves that

they diligently suppress in the clinical hour. The nature of

the impulses and feelings that must be vented elsewhere

varies somewhat depending on the patients currently in

one’s caseload and varies greatly from one practitioner to

another. Freud’s term for directing one’s problematic drives

into areas where they are either harmless or socially useful

is “sublimation,” a concept he took from physics, where it

refers to a change in the form of matter (e.g., the

transformation of ice into steam) without going through an

intermediate state. I have always found it a felicitous

metaphor for the positive use of psychological energies that

might be destructive if emitted in the direction of clients.

A fair proportion of psychoanalytic therapists, including

me, have exhibitionistic strivings that we take care to contain

during our clinical work. For us, teaching is a great relief

from the discipline of psychotherapy. We can say what we

think without worrying about all the complex effects that our

ideas might have on a client, we can enjoy the performance

aspects of a role markedly different from the quiet and

absorbent therapeutic stance, and we do not have to mute

our expressiveness for fear we will overwhelm someone’s

stimulus barrier. As for voyeurism, I commented in the

previous chapter on how disappointing psychotherapy can

be as a gratification of that tendency, given that one cannot

talk about what one has seen. But other outlets for

voyeurism, such as reading biographies and novels, seeing

plays and films, and gossiping with friends about

nonconfidential topics, lack this limitation. Such activities

play a critical role in the mental economies of many

therapists.

Some of our mature and reasonable narcissistic needs are

met by clinical practice, in the form of both appreciative

patients and the satisfactions of a job well done. As I noted

i n

Chapters 8

and

10

, however, reinforcement of our infantile grandiosity is an occupational hazard and may be

avoided by putting ourselves in environments in which our

neurotic omnipotence is undermined. But in addition to

arrangements designed to prevent or reduce pathological

narcissism, we may need opportunities for ordinary

narcissistic gratification that are not met by our work.

Especially when struggling with clients who relentlessly

devalue, therapists would be well advised to tell the people

who care about them that they need occasional affirmations

that they are appreciated.

In looking for what other writers had said about the need

for emotional support from their friends and family

members, I ran across this quote from Ralph Greenson:

The psychoanalyst must have the opportunity to stop being a

psychoanalyst when he comes home. He should feel free to react as a

spontaneous, wholehearted, whole person when he leaves the office. …

He needs a place where he can expose his frailties and not only not be

punished for it, but even have them looked upon as endearing qualities. It

is easy to love and admire a bright man, but only a truly loving wife can

love one who is a fool at home. And the psychoanalyst needs this. His

work takes so much out of him emotionally that if he really is

wholehearted in his work, he becomes depleted. The analyst needs some

emotional sustenance when he comes home. (1966, pp. 286–287)

Subtracting the patriarchal assumptions from Greenson’s

statement, his point is still valid. When both partners in a

relationship work, especially if they both work as

psychoanalytic therapists, they need to negotiate ways of

supporting and refueling each other.

The other area in which sublimation is often called for

involves aggressive feelings, fantasies, and impulses. There is

a place for some of our aggression in the ordinary course of

therapy, but not for much of it. Every confrontation we

make has to be tactful enough not to wound unduly the

person we are trying to influence. The seriousness of their

work and the chronic need to be tactful with clients can

create in therapists a hunger for outlets for their aggression.

Enjoyment of the fantasy scene in the movie Analyze This,

in which the therapist character played by Billy Crystal

shouts in exasperation, “Get a life!” at his whiney patient is

a good example of such an outlet. So is pleasure in the

movie What about Bob? , whose consolations are clearly in

the “it could always be worse” category. Clinical stresses

can stimulate among therapists a mordant wit comparable to

the famous black humor of surgeons, coroners, pathologists,

and morticians. Practitioners condole with each other about

“patients from hell” and trade stories about common clinical

miseries. These mutual consolation and letting-off-steam

functions are fringe benefits of being in an ongoing

supervision or consultation group or in a work situation with

other colleagues.

Therapists whose needs to confront and compete are

frustrated by the demands of their occupation may find

considerable relief in sports, political involvements, detective

novels, competition in the professional arena, and other

pursuits where aggressive themes figure in with less subtlety.

A colleague of mine who is a potter enjoys the satisfactions

to her aggressive side of throwing clay onto the wheel. I

have known therapists who are rabid sports fans, others who

enjoy gardening because they love plunging the spade into

the dirt, and others who maintain a huge collection of true

crime literature. There are many ways to sublimate

aggression, and many reasons for therapists to do so. If

challenging patients are not stimulating enough to one’s

hostile side, American insurance companies can do the job

quite reliably.

Play

Therapists, especially those in small communities, may

find it hard to get completely away from their work and give

themselves over to recreation. Of course, this is what

vacations are for, but there is also a certain amount of

ongoing, day-to-day playfulness without which life can feel

like an interminable series of obligations. Sex provides the

handiest play space for many adults; therapists who keep the

erotic part of their lives awake and vital can withstand

considerable stress with good cheer. Although it is a

misunderstanding of Freudian theory to believe that people

must have a sexual outlet or else risk neurosis (Freud

emphasized accepting erotic feelings more than engaging in

sexual behavior), a satisfying sex life, especially in the

context of emotional intimacy, can certainly put life’s

stresses and disappointments into perspective.

Other preferences for play are more individual. Some

therapists have musical enthusiasms, some are sports fans,

some develop hobbies, some are film buffs, some spend a lot

of time with their grandchildren. Some practitioners I know

go to casinos several times a year to play blackjack, where

they enjoy the bantering that can go on at a table of motley,

unconnected strangers—nothing feels further from the

delicacy of the clinical interaction. Activities such as this that

offset the isolation of practice can be particularly valuable.

Whatever one’s mode of play, it is important not to let work

swallow it up. When one’s children are small, time for

oneself is scarce; nevertheless, for people working as

therapists and simultaneously rearing infants and toddlers, it

can be critical to mental health to set aside a few hours a

week to be doing neither.

Care of the Ego

In this section I cover aspects of self-care that support

one’s sanity, competence, and professional growth. Readers

will hear in it my background assumption that nourishment

of the ego is as important to well-being as taking care of the

more basic id needs.

Ongoing Psychological Education

I n

Chapter 4

I presented a comprehensive argument

about the importance of analysis or therapy for therapists as

a source of learning. Let me add here that it is an invaluable

pressure release to have a confidential setting where one can

talk about the stresses of clinical practice and figure out

what personal buttons those stresses are pushing. Arranging

for regular supervision or consultation with a trusted senior

colleague, long after licensing requirements for supervision

have been met, is worth the investment. Even scheduling a

weekly lunch with a friend in the field with whom one can

talk about cases can make a significant difference in one’s

competence and comfort with the work.

Not surprisingly, given the isolation of clinical work and

the sociable nature of many therapists, groups in which

participants present cases to each other are popular vehicles

for ongoing learning. I know people who have stayed in the

same group for more than thirty years and still enjoy and

profit from the experience. Both leaderless peer groups and

those led by a senior practitioner are good sources of

ongoing education. They keep their members honest and

assuage the loneliness of practice. The special virtue of such

gatherings is that they multiply the amount of expertise in

the room by the number of individuals present. Even when

describing a highly unusual case, presenters generally find

that someone in the group has been challenged by similar

clinical phenomena.

I remember, for example, one meeting of my Wednesday

group in which the patient being presented had come for

treatment because of an overwhelming reaction of disgust

toward anyone chewing gum. Although a “pathological

disgust disorder” exists nowhere in the DSM, another

member of the group had had a similar client, a woman who

would become helplessly nauseated whenever she noticed a

human hair on a piece of furniture. Some problems for

which an individual seeks therapy are idiosyncratic enough

to have escaped formal diagnostic classification. To help the

people who suffer from them, we need to pool the

knowledge of a number of practitioners.

There is no such thing as becoming so experienced that

there is nothing important left to learn. Especially for people

with general practices, there will always be patients who

require a new area of understanding, whether it involves

their psychological symptoms, the implications of their

physical condition, the subtleties of their gender and sexual

orientation, their race or ethnic background or nationality,

their religious attitudes, the subculture in which they

currently live, the stresses of their work life, or their unique

historical experiences. Ongoing familiarity with other

people’s work also keeps practitioners stimulated,exposes

them to different styles of doing therapy, and involves them

in a network of individuals who can refer to one another,

discuss political issues pertinent to the profession, and trade

information about therapeutic resources.

Conventions, conferences, and workshops provide other

valuable sources of professional nourishment. Postgraduate

institutes and training programs can be especially rewarding.

For those of us in the human-services sector who are

continually extending to others our interest, our empathy,

and our sustained emotional investment, the experience of

taking in what others have to offer feels like replenishment,

an antidote to the emotional depletion that is the cost of

caregiving. Even in states that do not require continuing

education credits for clinicians, meetings that offer

practitioners new skills or ways to understand clients are

well attended. Presenting one’s own work at professional

conclaves is also a useful experience; among other benefits,

it offers good training in organizing data and seeing what

pieces are missing.

As one develops as a therapist, the learning curve begins

to flatten out. At first, this is a relief; finally, we have lost the

driven feeling of racing to learn the basics. Then it becomes

troubling to lose the energizing effect of intensive, rapid-fire

assimilation of knowledge. Experienced therapists report

periods of noticing they are starting to go through the

motions rather than feeling inventive in their work (A.

Cooper, 1986). As Emmanuel Ghent (1989) noted, “When

interpretations begin to sound like clichés … we are well on

the way to the analytic “burnout syndrome” (p. 170). A

sense of flatness in their professional life should alert

therapists to the need for exposure to some new ways of

thinking and working.

Privacy

I talked in the preceding chapter about the fish-bowl-like

aspects of professional life, especially for therapists in

smaller communities. This is one of those occupational

hazards that is often ignored or minimized by people starting

out. But because it can exert a suffocating effect on one’s

sense of comfort and spontaneity, it deserves attention. To

whatever extent possible, therapists would be wise to

preserve an arena in which they can be themselves without

worrying that they will then have to deal with their clients’

reactions.

When I moved to the small community where I now live

and practice, my prior experiences with feeling too visible

prompted a decision not to treat anyone from my new town

or the suburb that surrounds it. That policy has stood me in

good stead in many ways, including some I had not

anticipated. I could run for the board of education without

putting my patients in the awkward position of having to

decide whether or not to vote for me. I did not have to face

the complications of treating friends of my children. I could

join the local Rotary club and not worry that if I laughed at a

risqué joke, some client would be scandalized. I could run

downtown without makeup and in jeans without a big risk of

meeting someone who would be jarred by my

nonprofessional appearance. (Of course, this will happen

anyway, but less frequently.)

This decision to protect my privacy turned out to be

particularly valuable when I was diagnosed with breast

cancer. I was able to let my neighbors know about this, to

draw on the knowledge of community members about good

doctors and facilities, to receive emotional support that was

critically sustaining, and to express my apprehensions

without

worrying

that

the

information

would

go

automatically to my patients. As it turned out, none of them

learned that I was dealing with cancer until after I had been

treated, at which point I knew how good my prognosis was.

(Parenthetically, this fact speaks well for the discretion of

the therapeutic community. Some of my patients at that time

were therapists, and many of my colleagues—who were

also theirs—knew about my diagnosis.) It would have been

difficult for me to address my patients’ anxieties at a point

when my own were so high, and at that time I was

especially grateful for a private sphere.

I realize that not everyone is in a position to make this

kind of decision. Some therapists live in isolated

communities where they either treat their neighbors or go

hungry. And even for those who have the option, it is hard to

say no to referrals when one is starting out and trying to pay

the bills, or when a particularly appealing patient comes

along. I offer my personal solution to the problem of

exposure as an example of a general principle that individual

therapists can find their own ways to implement. For many,

the best they can do for themselves is to have some retreat

where they can go, outside their place of practice, and feel

either anonymous or known only to their intimates.

A sense of humor is a must when privacy is compromised.

One of my colleagues told me the story of a patient he had

originally treated as a four-year-old who came back to him

when she was about fifteen. She lived four houses away in a

small suburban neighborhood. One day in session she

seemed to be having difficulty getting started, and with the

practiced intuition of the seasoned therapist, he asked her if

there was anything she was having trouble telling him. After

some embarrassed silence, she asked if he could do her a

favor. “Sure,” he responded. At this point she blurted out,

“Please don’t go out to get your newspaper in the morning

in your boxers.”

Self-Expression

Therapists are carefully trained to subordinate their own

expressiveness to that of their patients. Perhaps one of the

reasons analysts generate so many disparate and colorful

theories, models, and metaphors is that after hour upon hour

of deferring to their clients’ self-expression, they need an

outlet for their own. Preserving an area in which one’s own

expressiveness may flourish seems to me a critical aspect of

self-care. Individual differences in how to make room for

one’s creativity are vast, but the process serves a similar

function whether the avenue of expression is stand-up

comedy or playing in a string quartet.

It is not uncommon for psychotherapy professionals to

have talent in the arts. Many of us play an instrument or sing

or paint or write poetry. Some therapists (Irving Yalom,

Alan Wheelis, and Christopher Bollas come to mind) write

fiction, often stories about therapy that allow the author to

express feelings and fantasies that are pervasive but

unexpressed in the clinical hour. Other clinicians seek

training in more explicitly spiritual arts, such as meditation.

Some become involved in social and political movements

that feed their desire for generative activity. Although there

are outlets for one’s creativity in the clinical hour, doing

therapy is a responsive, derivative process rather different

from the opportunity to initiate a creative act.

Professional writing may also meet the need for creative

expression (see Slochower [1998] and the compilation of

empirical studies on the therapeutic value of writing edited

by Lepore and Smyth [2002]). Michael Eigen, one of the

most self-revelatory psychoanalytic authors of recent

decades, has stated that he writes out of a profound personal

need:

The voice that comes out in writing speaks from the depths of one’s

aloneness to the aloneness of others. Psychoanalysis is a writing cure, not

only a talking cure. Writing helps organize experience of sessions, but it

also helps discover and create this experience. (1993, p. 262).

In writing, we can speak in a voice that we mute when

we are with patients. When I am immersed in crafting an

article or book chapter, I go into a unique zone, a state of

consciousness that is both unfocused and preoccupied,

where some deep part of me that seeks expression feels at

home. Stephen Mitchell was described at a memorial service

as having been happiest on Wednesday mornings, his

carefully protected time for working on books and papers. I

find that most therapists just starting their careers think of

professional writing as a very distant activity for more senior

people, but they also have important things to say and can

usually find professional outlets for doing so. Once the

process of writing an article, submitting it, responding to

critiques, and rewriting it is demystified, it can become

rather addictive.

Care of the Superego

In this last section, I discuss ways that therapists can

preserve their sense of integrity and pride in their work and

protect themselves from situations in which they may feel

either morally compromised or at risk of having their

integrity challenged. There is a lot more to doing this than

simply observing the ethical codes of one’s discipline.

Doing Right by Family

In an earlier part of this chapter I talked about the

dangers of overwork and overextending oneself financially.

The time when it is most critical not to work excessively is

the period when one has young children. Unlike Ralph

Greenson, few of us (of either gender) have wives who will

eagerly fill in the gap created by our absorption in work.

Numerous psychoanalytic writers have commented on how

typical it is for therapists to cheat family members of time

and emotional availability. Storr, (1990, p. 187) for example,

notes that the domestic lives of therapists suffer both

because “professional discretion means that the therapist is

virtually unable to discuss his work with his family,” and

because psychotherapy is so emotionally consuming that if

the workday is too long, nothing emotional is left over. For

people with a compelling interest in helping others, doing

well by one’s children is imperative not only on its own

merits but also on the grounds that their self-respect is

intimately connected with doing right by those they love.

Awareness that one is short-changing one’s family can

turn into a longterm, painful guilt about not having lived up

to one’s values where it counted most. I have treated a

number of people in their fifties or sixties who felt this kind

of remorse, and their anguish about what cannot be

recovered or undone is excruciating. Unfortunately, the

years when children are most in need of their caregivers’

emotional resources tend to coincide with the period in

professional development when training debts are still unpaid

and money is scarce. Younger therapists are also more

likely to be working in settings in which they have minimal

control over their time, and they may also be preoccupied

with the various rites of passage involved in becoming

adequately credentialed. Nonetheless, to whatever extent it

is possible, therapists starting a family should consider trying

to work fewer hours, to avoid taking on unusually difficult

clients, and to tolerate the absence of some material

comforts in favor of the benefits of more participation in

their domestic life.

Exposing One’s Work

For an analytic therapist there is a constant refrain in the

back of the head: “Am I being defensive here? Am I

rationalizing my own needs and calling them my patient’s?

Do I have to do more work on myself in this area?”

Especially now that the perfectionistic ideal of the “fully

analyzed person” has been exposed as a myth, the

profession requires an unceasing introspective process with

both burdensome and liberating effects. Many of the

recommendations in the previous section, especially about

making space for ongoing learning, apply also to maintaining

one’s sense of integrity. A good yardstick for whether one is

being true to one’s values is to imagine describing specific

actions to an admired colleague. If it is hard to imagine

telling him or her what happened in the consulting room,

there is probably something questionable in one’s behavior.

In addition to asking the private question of whether they

would be comfortable revealing their clinical interactions to

a trusted colleague, therapists should put themselves

regularly in situations where they do share the details of

their work. Talking about one’s cases to others in a safe

environment is the best check on movement toward the

famous “slippery slope” (Guthiel & Gabbard, 1993, 1998) of

exploitation. I have heard many presentations by therapists

troubled by feeling sexual arousal toward a client or

imagining taking advantage in some other way (e.g., being

tempted to pump a stockbroker patient for investment tips).

It is natural to struggle with these issues. Supervisors,

consultants, and colleagues can help the therapist tolerate

and even enjoy these inevitable feelings and temptations,

while throwing their support behind therapeutic discipline.

Risk Management

The following comments, as well as those about risk

management in the chapters on boundaries, are more

applicable to American practitioners than to those in places

where the zeal to sue or seek reparation is less culturally

supported. One essential defense against having one’s

integrity impugned involves careful, enlightened record

keeping. To protect their patients’ confidentiality, most

therapists keep in their files the bare minimum of

information allowable by their employer and the civil laws

governing practice. Many psychoanalytic therapists used to

work without keeping notes at all (e.g., Reik, 1948). Not

only was note taking considered an intrusion on Freud’s

“evenly hovering attention,” but the burglary of Daniel

Ellsberg’s psychiatric file during the presidency of Richard

Nixon had also broadcast loud and clear to therapists the

message that the less the material on hand, the more

protected the client. Laws have changed, however, and it is

my understanding that there is now legal precedent in the

United States for considering a lack of patient records as

prima facie evidence of malpractice.

It continues to be important, in the interest of patient

protection, to keep notes minimal. But for the therapist’s

protection, it is critical to record anything about which a

question could be raised if the therapist were to have the bad

luck to be the object of a complaint, and to make clear what

the clinical rationale was behind the therapist’s stance. With

depressed patients, it is vital for therapists to record that they

assessed for suicidality and addressed that issue proactively

if the patient seems at risk. Similarly, with clients who are

angry and whose backgrounds involve violence, clinicians

need to assess for homicidality.

When in doubt about any clinical decision, or when

handling any issue in a way that could raise questions from a

critical outsider, therapists should consult with a colleague

and record the fact of the consultation in the patient’s file.

Most ethics bodies consider an appeal for consultation as an

exculpating or mitigating feature of the clinical record.

Countertransference feelings and fantasies should not be put

into the patient’s file. Ethics boards have not kept up with

developments in psychoanalytic practice and often hold

therapists to rules of professional conduct that were

promulgated in the “blank slate” and “analyze away your

countertransference” eras of clinical history.

It is also a good idea to have a friendly relationship with

an attorney—not just a competent generalist but someone

knowledgeable about mental health law, a comparatively

rare specialization. Many state associations of psychologists,

psychiatrists, and social workers have a legal authority

available to answer questions from therapists confronted

with tricky decisions (what kind of letter to write to the

insurance company, whether to see the spouse of a patient

who is considering divorce, how to respond to the client who

wants to see files that the therapist is sure will upset him or

her, and so on). Especially before responding to anything in

writing, it is well worth the money to run one’s options by a

qualified lawyer. Finally, and most crucial, in the instance of

any complaint or query from a professional board, or letter

from a client or past client where one suspects a complaint

could follow, therapists should call an attorney before

making any response.

In these litigious times, attendance at risk-management

workshops every few years is also advisable. Some

insurance companies offer a reduction on the cost of

malpractice coverage for therapists who present evidence of

continuing education in that area. Let me repeat here my

opinion about the usefulness of Lawrence Hedges’s (2000)

book on this topic, which is written specifically for

American psychoanalytic practitioners. With the recent

changes in laws about patient privacy, it is wise for

practitioners to stay abreast of more current writing and

teaching on risk management, as well.

Doing Right by Colleagues

Doing Right by Colleagues

Psychotherapy is hard work, and we owe some

sympathy and consideration to others who make their living

this way, even if their practices and guiding assumptions are

markedly different from our own. Behaving well with other

people in the field makes sense on its own merits but will

also reward the therapist who has behaved with civility.

Other practitioners tend to be grateful for being given the

benefit of any doubt that they are proceeding with integrity.

As I noted in

Chapter 1,

analysts are now paying a heavy

price for the high-handed way in which some of them have

treated the rest of the mental health community.

As I mentioned in the previous chapter, word travels fast

on the clinical grapevine, and an attack on a colleague, even

one in a distant state, may very well reach his or her ears. A

field in which we depend on each other for referrals,

medication consults, placement in therapeutic settings, and

other professional assistance is not a field in which it is wise

to make enemies gratuitously. We should be especially

careful about assumptions we develop about colleagues that

are based on patients’ accounts. What we hear in the

consulting room should be understood as the client’s truth,

but this is not the same thing as an “objective fact.” Patients,

like all of us, have complex unconscious reasons for framing

or constructing things as they do, including the wish to

simplify the world by the defense mechanism of splitting.

When they are trying to feel goodness in the therapist, they

are very likely to experience and report badness from

others.

I want to take this opportunity also to discourage

snobbery toward members of therapeutic disciplines other

than one’s own. It is one of my pet peeves that

psychologists, who know how injured and outraged they

become when subject to condescension from psychiatrists,

can frequently be heard expressing their sense of superiority

over social workers. Every discipline from which therapists

are drawn has its strengths and weaknesses, and we

therapists have more pressing matters to worry about than

our relative status vis-à-vis one another. For example, we

need to work together to educate the public about the nature

of psychotherapy and to challenge the myth that “evidence-

based” therapy consists only of short-term interventions.

From this perspective, it has been politically disastrous for

the American Psychological Association to put so many of

its resources into trying to get prescription privileges for

psychologists, a stance that was guaranteed to alienate

psychiatrists at a time when we all need to be working

together to defend the talking cure from its detractors.

The supposition that others are competent and well

intentioned until they prove otherwise is good preparation

for most professional encounters. Even in contexts in which

one feels naturally on the defensive, such as during an

evaluation procedure in a training program, things tend to go

better when a therapist assumes that the motives of others

are honorable. In evaluation scenarios, it is common to

project one’s hostility about being examined, leading to

persecutory images of one’s examiners. More than one

candidate I have coached has reported doing better in a

formal case presentation via the exercise of deliberately

imagining a friendly audience to counteract such images.

Many years ago, when I went through the oral part of the

New Jersey psychology licensing process, the case I had

written up was a woman I had treated in four-times-a-week

analysis, on the couch. I was examined by a prominent

behaviorist and a well-known client-centered therapist. This

committee made me nervous. They were cordial, but at one

point, I almost lost my sense of being a competent grown-

up. The behaviorally oriented examiner asked me whether I

would ever refer a client for behavioral treatment. “Oh,

yes!” I said, ingratiatingly, wanting to demonstrate my

respect for her orientation. “For what?” she asked. At that

point, my mind went blank. I could not think of any

circumstances in which I would refer someone to a

behaviorist except for the rare instance when the patient’s

chief complaint was an uncomplicated phobia, and I knew

that a behaviorally oriented practitioner would bridle at the

idea that all she was good for is the extinction of simple

phobic reactions. So I gulped, decided to assume good

intentions and an appreciation of honesty in my audience,

and said, “I guess I answered you too quickly, in my effort

to show my open-mindedness. As I think about it, I have to

admit that a more truthful answer is that I’d try a

psychoanalytic approach with just about anyone who came

to me, and I’d refer only if it didn’t seem to be helping.”

Both my examiners hastened to assure me that it was okay

for me to feel strongly about my own theoretical framework.

Thus, they got a chance to express their open-mindedness,

and I felt better having been candid.

Honesty

This brings me full circle to the theme of honesty with

which I started this book. When I was very young, my

mother, who had a lot of wisdom about things psychological,

counseled me that I could get away with saying just about

anything to anybody if I could figure out how to say it. It

was a valuable message for someone who eventually

decided to spend her life mastering ways of talking

straightforwardly to individuals who may be both defensive

and difficult to understand. To me, part of the appeal of

psychoanalysis as a field, and psychodynamic therapy as a

career, has always been the ongoing effort in both the

science and the art of analytic practice to tell it like it is. I

appreciated Freud for insisting, in a time and place when

sexuality was mentioned mostly in whispers, that sex is a

drive in women as well as in men, and for finding ways to

say so that got him taken seriously. Later, I was delighted

that Bowlby called our attention to the centrality of

dependency needs in human motivation. Still later, I admired

Kohut for making us look realistically at our ongoing

narcissistic requirements. Currently, I am grateful to the

relational theorists for bringing out of the analytic closet the

fact of the therapist’s participation in the transference-

countertransference atmosphere of any treatment.

Winnicott (1960) wrote about the universal need of the

young human being to maintain the sense of a true self in the

face of whatever adaptations and compromises his or her

environment required. He was talking more about preserving

or recovering one’s basic sense of vitality than about honesty

as a moral position, but the two are intimately related.

People tend to feel better when they can be true to

themselves, especially if they can be understood by others

on that basis. For the patient, one of the greatest

satisfactions that emerges in a psychoanalytic therapy is the

sense that he or she has been accepted, psychological warts

and all. But the virtue of nurturing the true self applies to

ourselves as well as to our clients, and it is inseparably

bound up with our ability to do our job. Creating the right

conditions for truths to emerge and become explicit is the

essence of the psychoanalytic project.

Appendix

Annotated Bibliography

The following list is not comprehensive or exhaustive.

The selection below, which contains my own favorites for

introducing newcomers to the psychotherapy profession,

probably overrepresents books in my own discipline

(psychology) and underrepresents those from the literatures

of psychiatry, pastoral counseling, and social work. I have

included a few classics that are conceptually more difficult

or less accessibly written because of their importance in the

field, and I have exercised a bias in favor of books with

verbatim excerpts or extensive case material that illustrate

the author’s argument and provide readers with specifics

about interventions.

Books in the Classical Psychoanalytic Tradition

Appelbaum, S. A. (2000). Evocativeness: Moving and

persuasive

interventions

in

psychotherapy.

Northvale, NJ: Jason Aronson.—Lots of verbatim

transactions with clients; Appelbaum’s emphasis is

on reaching the affect.

Greenson, R. R. (1967). The technique and practice of

psychoanalysis.

New

York:

International

Universities Press.—Still a classic textbook on

traditional psychoanalysis. Gives the reader a

sense of the process from which psychoanalytic

therapies were adapted.

Hammer, E. (1990). Reaching the affect: Style in the

psychodynamic therapies. New York: Jason

Aronson.—Like Appelbaum, emphasis on tone

and affective communication, though here relative

to different personality types.

Levy, S. T. (2002). Principles of interpretation:

Mastering clear and concise interventions in

psychotherapy. Northvale, NJ: Jason Aronson.

Very compact, accessible distillation of classical

interpretive technique. Available in paper.

Schafer, R. (1983). The analytic attitude.—Excellent,

well-written treatment of psychoanalytic tone and

context.

Schafer, R. (2003). Interpretation and insight: The

essential tools of psychoanalysis. New York:

Other Press.—This book came out just as I was

about to send mine off to the publisher. I have not

yet read it, but Schafer’s clinical writing is always

accessible, intelligent, and empathic, so I am

recommending it on faith.

Weiner, I. B. (1998). Principles of psychotherapy (2nd

ed). New York: Wiley.—A thoughtful, eloquent,

and readable classic.

Books in the Object Relations Tradition

Casement, P. J. (1985). Learning from the patient.

New York: Guilford Press.—A humane, humble,

thoughtful

exploration

of

what

doing

psychotherapy involves.

Charles, M. (in press). Learning from experience: A

clinician’s guide . Hillsdale, NJ: Analytic Press.—

Not many people can make Bion user-friendly, but

Charles’s small volume is superb at explicating

him, Klein, Winnicott, and other object relations

luminaries and connecting their theories with the

daily challenges of practice.

Luepnitz, D. A. (2002). Schopenhauer’s porcupines:

Intimacy and its dilemmas: Five stories of

psychotherapy. New York: Basic Books.—So

readable that it has crossed over into the popular

market, this description of five very different cases

treated by the author is a highly realistic

representation of current psychoanalytic practice.

In the process of telling her stories, Luepnitz

illustrates the applicability of object relations

theories such as those of Winnicott, Lacan, and

Klein to everyday clinical decisions.

Scharff, D. E. (1995). Object relations theory and

practice: An introduction. Northvale, NJ: Jason

Aronson.—Readable text, strong on theory with

practice implications.

Books with a Self Psychological or Intersubjective

Orientation

Basch, M. F. (1990). Doing psychotherapy. New

York: Basic Books.—Very good basic text with

detailed clinical excerpts.

Buirski, P., & Haglund, P. (2001). Making sense

together:

The

intersubjective

approach

to

psychotherapy. Northvale, NJ: Jason Aronson.—

Well illustrated explication of the approach

pioneered

by

Stolorow,

Atwood,

Orange,

Brandchaft, and others.

Shane, E., Shane, M., & Gales, M. (1997). Intimate

attachments: Toward a new self psychology . New

York: Guilford Press.—Puts self psychological

technique in an elaborated developmental context.

Explicates different dimensions of intimacy and

relational configurations between client and

therapist and their implications for treatment.

Stolorow, R. D., Atwood, G. E., & Brandchaft, B.

( 1 9 8 7 ) . Psychoanalytic

treatment:An

intersubjective approach. Hillsdale, NJ: Analytic

Press.—A slim, passionately written primer on the

intersubjective model of therapy. Wolf, E. S.

(1998). Treating the self: Elements of clinical self

psychology. New York: Guilford Press.—A

readable primer deriving mostly from Kohut’s

work.

Interpersonal and Contemporary Relational Texts

Fromm-Reichmann, F. (1950). Principles of intensive

psychotherapy. Chicago: University of Chicago

Press.—Old-fashioned in its language (“the

psychiatrist,” “the doctor,” use of the masculine

pronoun) but still very valuable, especially for

people treating patients in the psychotic range.

Hoffman, I. Z. (1998). Ritual and spontaneity in the

psychoanalytic

process:

A

dialectical

constructivist view. Hillsdale, NJ: Analytic Press.

—Not an easy book for the beginner, but an

important one in understanding contemporary

approaches to therapy.

Teyber, E. M. (1999). Interpersonal process in

psychotherapy: A relational approach. Belmont,

CA:

Wadsworth.—Good,

accessible

text,

expensive but available in paper.

Karen Maroda is currently working on a book on

technique from a relational point of view. Her

writing is always energetic, intelligent, and

readable.

Integrative Texts

Bender, S., & Messner, E. (2003). Becoming a

therapist: What do I say, and why? New York:

Guilford Press.—Very specific, easy-to-digest,

detailed book that answers the question in its title.

The result of a collaboration between a relative

newcomer to the field and an experienced

therapist/teacher of therapy. One of the most

practical books out there.

Bocknek,

G.

(1993). Ego and self in weekly

psychotherapy.

New

York:

International

Universities Press.—Well written primer on doing

once-a-week therapy, integrating ego psychology,

self

psychology,

relational

theory,

and

developmental theory.

Gibney, P. (2003). The pragmatics of therapeutic

practice.

Melbourne,

Australia:

Psychoz

Publications.—A beautifully written and accessible

paperback, blending ideas from individual, group,

and family theraoy seen from psychoanalytic and

systems perspectives. An incisive statement of the

esthetics and dynamics of psychotherapy itself.

Hedges, L. E. (1983, rev. ed. 1995). Listening

perspectives in psychotherapy. Northvale, NJ:

Jason Aronson.—Important book about adapting

one’s listening to the kinds of issues that are

central to different kinds of clients, respectively.

Integrative also of philosophical traditions and

psychoanalytic therapy.

Josephs,

L.

(1995). Balancing

empathy

and

interpretation: Relational character analysis.

Northvale,

NJ:

Jason

Aronson.—Brings

therapeutic attempts to influence pathological

personality structures into the relational era.

Integrates classical and current ideas.

Roth, S. (1987). Psychotherapy: The art of wooing

nature. Northvale, NJ: Jason Aronson.—Well

written, empathically expressed ideas replete with

case examples.

Rubinovits-Seitz, P. F. D. (2002). A primer of clinical

interpretation. Northvale, NJ: Jason Aronson.—

Reviews classical and “postclassical” approaches

to interpretation, including the approaches of

Kohut,

Hoffman,

Schafer,

Spence,

the

intersubjective theorists, the “radical relational”

school, and pluralistic approaches. Readable

question-and-answer

format

useful

for

the

beginner.

Schlesinger, H. J. (2003). The texture of treatment: On

the matter of psychoanalytic technique. Hillsdale,

NJ: Analytic Press.—An erudite but relatively

jargon-free exploration of the psychoanalytic

therapy process from a systems point of view.

Rich illustrative material.

Stark, M. (1994). Working with resistance . Northvale,

NJ:

Jason

Aronson.—Usefully

frames

psychotherapy as a grief process. Lots of explicit

examples of Stark’s interpretive style. Especially

valuable in discussing how to work with clients

with issues of entitlement.

Storr, A. (1990). The art of psychotherapy (2nd ed.).

Woburn,

MA:

Butterworth-Heinemann.—

Unintimidating, gracefully written primer that

covers basic issues and discusses adapting one’s

style to the personality structure of patients.

Covers hysterical, depressive, obsessional, and

schizoid personalities. Storr was very influenced

by Jung.

Wachtel, P. L. (1993). Therapeutic communication:

Knowing what to say when. New York: Guilford

Press.—Eloquent,

thoughtful

integration

of

psychoanalytic

and

cognitive-behavioral

approaches, with many specific examples.

Control-Mastery Text

Weiss, J. (1993). How psychotherapy works: Process

and technique. New York: Guilford Press.-

Straight-talking explication of psychoanalytic

therapy from the point of view of the clinicians and

researchers in the San Francisco Psychotherapy

Research Group.

Supportive Psychoanalytically Oriented Psychotherapy

Karon, B., & VandenBos, G. R. (1981). Psychotherapy

of schizophrenia: The treatment of choice . New

York: Jason Aronson.—I understand that this book

has become hard to get. But those who can find it

will appreciate its passionate commitment to

understand psychotic patients and its practical

strategies for helping them.

Pinsker,

H.

(1997). A primer of supportive

psychotherapy. Hillsdale, NJ: Analytic Press.—

Very clearly written, specific advice for therapists

working with patients who respond to supportive

techniques. Numerous explicit quotes illustrating

the aims of supportive treatment.

Rockland, L. H. (1992). Supportive therapy: A

psychodynamic approach. New York: Basic

Books.—The first major text on therapy with

those people for whom more exploratory work

contributes to too much regression or anxiety.

Ann Appelbaum is currently writing a book on

supportive therapy that promises to be excellent.

Psychotherapy with Borderline Patients

Kernberg, O. F. (1975). Borderline conditions and

pathological narcissism. New York: Jason

Aronson.—A difficult read for the beginner, this

seminal description of borderline personality

organization was the basic text in borderline-ness

for a generation of therapists. Emphasis on

alternating ego states and lack of identity

integration.

Kernberg, O. F. (1984). Severe personality disorders:

Psychotherapeutic strategies. New Haven, CT:

Yale University Press.—Less hard to read than the

above; especially valuable for its description of the

structural interview.

Masterson,

J.

(1976). Psychotherapy and the

borderline adult: A developmental approach.

New

York:

Brunner/Mazel.—Comes

at

understanding borderline dynamics from more of a

developmental model inspired by Mahler’s work.

Valuable for its communication of the differences

between neurotic depression and depression in

borderline clients, and also for its depiction of the

engulfment/abandonment conflict.

Yeomans, F. E., Clarkin, J. F., & Kernberg, O. F.

(2002). A primer of transference-focused therapy

for the borderline patient. Northvale, NJ: Jason

Aronson.—A manualized psychoanalytic approach

to working with borderline patients that is

comparatively easy to read and implement.

Brief and Manualized Psychoanalytic Therapies

Book,

H.

E.

(1997). How to practice brief

psychodynamic

psychotherapy:

The

core

conflictual

relationship

theme

method.

Washington,

DC:

American

Psychological

Association.—An empirically derived, easy-to-

learn version of psychoanalytic brief therapy.

Luborsky, L., & Crits-Christoph (1990). Understanding

transference: The CCRT method. New York:

Basic Books.—The basis for the method

explicated by H. E. Book. Luborsky’s long and

diligent research has given robust support to this

formulation.

Messer, S. B., & Warren, C. S. (1995). Models of brief

psychodynamic

therapy:

A

comparative

approach. New York: Guilford Press.—Very

useful overview of those brief therapies that have

been derived from psychoanalytic theories.

Overview of Psychotherapies

Gurman, A. S., & Messer, S. B. (Eds.) (2003).

Essential psychotherapies: Theory and practice

(2nd ed.). New York: Guilford Press.—An edited

volume with chapters by leading therapists

representing different orientations and therapeutic

modalities. Well written, scholarly, and readable.

Authors were asked to include a case example

representing reasonably good but not stellar work,

lending a realistic quality to the discussion.

Comprehensive and worth the not inconsiderable

expense.

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Author Index

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the edition from which it was created. To locate a specific

passage, please use the search feature of your e-book

reader.

Abend, S., 184

Ablon, S. L., 68

Ackerman, S. J., 74

Adler, G., 96

Allport, G. W., 90

Als, H., 142

Andrews, A., 64

Appelbaum, S. A., 38, 120, 305, 309

Aristotle, 76

Arizmendi, T., 59

Arkowitz, H., 149

Aron, L., 95, 136, 180, 185, 281

Atwood, G. E., 20, 37, 76, 171, 279, 306

B

Bachrach, H. M., 88

Bachrach, M. M., 88

Bader, M., 131

Banon, E., 64

Basch, M. F., 306

Bashe, E. D., 113

Beck, A. T., 243

Beebe, B., 223

Belsky, J., 144

Bender, S., 307

Benjamin, J., 27, 58, 178, 186

Berger, L., 7, 61

Bergin, A., 47

Bergmann, M. S., 41, 152, 157, 159

Bethelard, F., 41

Bettelheim, B., 16, 42

Beutel, M., 246

Bien, W. R., 3, 4, 31, 68, 134, 280, 306

Black, M. J., 27, 230

Blagys, M. D., 3

Bleger, J., 100

Blum, H., 168

Bocknek, G., 307

Bollas, C., 36, 130, 245, 246, 297

Book, H. E., 50, 309

Bowlby, J., 21, 41, 69, 83, 303

Brandchaft, B., 306

Brazelton, T. B., 142, 144

Breger, L., 76

Bretherton, I., 83

Brill, P., 64

Bromberg, P., 21

Brown, D., 68

Brunswick, R.; 177

Bry, B., x

Bucci, W., 10

Buckley, P., 28

Bugental, J. F. T., 47

Buirski, P., 306

C

Campbell, S., 222

Cardinal, M., 246

Casement, P. J., 31, 48, 133, 137, 189, 280, 306

Cassidy, J., 145, 239

Charles, M., 42, 134, 137, 146, 280, 306

Chasseguet-Smirgel, J., 100

Chemin, K., 124

Chessick, R. D., 69

Chevron, E. S., 243

Chodorow, N., 95

Clarice, P. R., 46

Clarke-Stewart, K. A., 144

Clarkin, J. F., 3, 80, 136, 231, 309

Clemence, A. J., 74

Coates, S., 138

Coen, S., 68

Cohn, J. 222

Comfort, A., 212

Conners, M. E., 149

Cooper, A., 264, 295

Cooper, S. H., 42

Corman, H., 142

Cortina, M., 145

Cozolino, L., 280

Crastnopol, M., 181

Crits-Christoph, P., 143, 309

Csikszentmihalyi, M., 65

Cuerdon, T., 215

D

Dalewijk, H.: J., 37

Damasio, A. R., 38, 145, 280

Davies, J. M., 18, 99, 186

DeCasper, A., 125

Dewald, P. A., 96, 184

Dickter, D., ix

Diguer, L., ix

Dimen, M., 115

Doi, T., 41

Doidge, N., 39, 88

Drye, R., 222

Duehrssen, A., 246

E

Ehrenberg, D. B., 88

Eigen, M., xiv, 32, 42, 248, 277, 297

Eisenstein, A., 19

Eissler, K. R., 10, 52, 175

Ekstein, R., 147

Ellman, S. J., 11

Erle, J. B., 88, 1I8

Erten, Y., 28

Escalona, S. K., 54, 142

Etchegoyen, R. H., 16

F

Fenichel, O., 52, 74, 144

Ferenczi, S., 18, 21, 100, 144, 158, 160, 281

Field, T., 222

Fieldsteel, N., 184

Fifer, W., 125

Fine, R., 41, 93, 142

Fiscalini, J., 177

Flournoy, O., 149

Fonagy, P., 41, 63, 68, 88, 138, 145, 251

Fosha, D., 39

Foster, R. P., 170

Fowler, J. W., 42

Frank, J. B., 24, 151, 265

Frank, J. D., 24, 151, 265

Frank, K. A., 149

Frattaroli, E., xiv

Frawley-O’Dea, M. G., 18, 54, 99

Freedman, N., 17, 63, 64

Freud, S., xii, 1, 2, 5, 6, 7, 9, 11, 13, 14, 15, 16, 19,

20, 21, 24, 26, 31, 32, 35, 38, 39, 41, 42, 43, 52, 62,

64, 69, 71, 73, 74, 76, 87, 89, 91, 94, 98, 99, 100,

108, 122, 133, 144, 150, 152, 156, 169, 182, 192,

193, 194, 217, 241, 242, 248, 279, 293, 303

Frey, W. H., 92

Fromm, E., 42, 252

Fromm-Reichmann, F., xvi, 47, 64, 65, 76, 99, 283,

307

Frosch, A., 17

Furman, E., 276

G

Gabbard, G. O., 101, 169, 181, 186, 193, 249, 283,

299

Gales, M., 306

Gallagher, D., 73

Garfield, S., 47

Gaston, L., 73

Gaylin, W., 265

Geller, J., 68

Gergely, G., 41

Ghent, E., 295

Gibney, P., 307

Gill, M. M., 279

Gill, S., 54

Citelson, M., 158

Glaser, R., 282

Glass, G. V., 215, 245

Glover, E., 52, 118, 139

Goldberg, D. A., 88

Goldstein, S., 37, 222, 244

Goleman, D., 248

GomezSchwartz, B., 154

Good, G. E., 53, 153, 187, 191, 307

Gordon, K., 4, 90, 129, 136

Green, H., 219, 274, 283

Green, M. R., 219, 274, 283

Greenacre, P., 151

Greenberg, J. R., 39, 40, 104, 171

Greenberg, L. S., 39, 40

Greenson, R. R., 16, 46, 74, 96, 111, 136, 138, 142,

180, 181, 265, 298, 305

Greenspan, S. I., 41

Grinker, R., Sr., 222

Grosskurth, P., 148

Grotjahn, M., 177

Grotstein, J. S., xiv, 30, 32

Gurman, A. S., 310

Guthertz, M., 222

Guthiel, T. G., 101, 299

H

Haas, L. J., 178

Hadley, S., 154

Haglund, P., 306

Hammer, E., 38, Ill, 305

Handler, I., 74

Hatcher, R., 248

Hedges, L. E., 39, 88, 138, 178, 179, 307

Hellinga, G., 37

Herman, J. I., 265

Hesse, E., 228

Hilsenroth, M. J., 3, 50, 56, 74

Hirsch, I., 158, 171

Hoffenberg, J. D., 17

Hoffman, I. Z., 32, 41, 95, 104, 151, 158, 171, 189

Hoffman, I., 9

Holmqvist, R., 143

Hopkins, J., 222

Hopkins, I., 149, 156

Hornstein, G. A., 283

Hovarth, A. O., 73

Howard, K. I., 50, 64

Hurvich, M. S., 76

I

Ianni, R., 64

Imes, S. A., 46

Ingram, R. E., 47

Isaacson, E. E., 78

J

Jacobs, T., 18, 171

Jacobson, J., 279

Jaffe, J., 223

Javier, R. A., 170

Jones, D., 42

Jones, E., 35

Jordan, J. F., 95

Jorswick, E., 246

Josephs, I., 146, 307

Jung, C. G., 11, 68, 159, 214

Jurist, E. I., 41

K

Kandera, S., 64

Kantrowitz, J. I., 68, 245, 265

Kaplan, N., 239

Karon, B., 76, 77, 134, 308

Kassan, L. D., 97

Katz, A. L., 68

Katz, J. N., 70

Keith-Spiegel, P. C., 178

Kernberg, O. F., 3, 8, 37, 80, 116, 144, 177, 221, 231,

257, 309

Khan, M. M., 149, 156, 277

Khantzian, E. J., 68

Kiecolt-Glaser, 282

Kirsner, D., 8, 26

Klein, M., 18, 21, 144, 148, 179, 231, 248, 306

K1erman, G. L., 243

Klosko, J. S., xii

Kogan, L., 265

Kohut, H., 21, 36, 71, 82, 99, 144, 146, 148, 207, 210,

279, 284, 303, 308

Koocher, G. P., 178

Kopta, S. M., 64

Krause, M.S., 64

Kriegman, D., 171, 282

Kristeva, J., 41, 42, 68

Krystal, H., 68, 245, 246

Kubie, L., 21

Kuhn, T. S., 63

L

Lachmann, F., 223

Laing, R. D., 95

Lamb, M. E., 144

Lambert, M., 64

Lane, R. E., 252

Langs, R., 100

Lawner, P., 4

Lazarus, A. L., 156, 196

Leaff, L. A., 88

Lear, J., xiv, 158

LeDoux, J. E., 145, 253, 280

Leiblum, S. R., 254

Lepore, S. J., 268, 297

Lerner, H. G., 255

Lester, E. P., 50, 101

Leuzinger-Bohleber; M., 246

Levenson, E. A., 44, 48, 101, 142, 171, 180

Levin, J. D., 78

Levy, S. T., 305

Lichtenberg, J., 42

Linehan, M. M., 238

Lipin, T., 177

Lipton, S. D., 11, 22

Liss-Levinson, N., 113

Little, M., 149, 158

Loewald, H. W., 158

Lohser, B., 10, 22, 100

Lorton, M., 72

Lothane, Z., 28, 41

Luborsky, E., ix

Luborsky, L., ix, x, 50, 143, 182

Lueger, R. J., 64

Luepnitz, D. A., 28, 306

Luhrman, T. M., xiv

Lutz, W., 64

M

Mack, J. E., 68

Main, M., 83, 138, 228, 239

Maling, M. S., 64

Malouf, J. L., 178

Manís, M., 245

Mann, J., 143

Marmar, C. R., 73

Maroda, K. J., 12, 38, 93, 143, 180, 182, 186, 281,

307

Marrone, M., 145

Martinovich, A., 64

Martinovich, Z., 64

Masling, J., 9

Masterson, J., 145, 226, 309

Matias, R., 222

Mayman, M., 245

McDougall, J., 93, 245, 246

McFarlane, A. C., 251

McGuire, W., 11

McWilliams, N., xiii, 14, 19, 35, 85, 88, 91, 107, 123,

137, 139, 144, 161, 162, 184, 228, 240, 259, 275

Meissner, W. W., 28, 41, 74

Meloy, J. R., 168, 279

Messer, S. B., x, 26, 28

Messner, E., 307

Michels, R., 279

Miller, A., 67, 68, 105

Miller, T., 245

Missar, C., 68

Mitchell, S. A., 27, 29, 42, 69, 171, 255, 281, 297

Momigliano, L., 22

Money, J., 30

Moore, M., 138

Moore, N., 160

Moras, K., 64

Morrison, A. L., 184

Morrison, A. P., 61

Moses, I., 146

Moskowitz, M., 170

Mumford, E., 215, 246

Muran, J. C., 41, 73

N

Nacht, S., 74, 158

Nathanson, D. L., 39, 61

Natterson, J. M., 158

Newton, P. M., 10, 22, 100

Norcross, J., 68

Nydes, J., 221

O

Ogden, T. H., xiv, 31, 68, 69, 94, 133, 190, 248

Orange, D. M., 76, 306

P

Paolino, T. J. 88, 96

Paolitto, F., 68

Patrick, C., 48, 215

Pearlman, L. A., 265

Peebles-Kleiger, M. j, 137

Peltz, M. L., 193

Pennebaker, J W., 38, 92, 245

Perry, J., 64

Person, E. S., 29

Phillip, C. E., 184

Pine, F., 19, 23, 144, 158, 227, 277

Pinsker, H., xvi, 308

Pizer, B., 184

Pizer, S., 101

Pope, K. S., 193, 202

Putnam, F. W., 111

R

Racker, H., 159

Ramirez, D., 66

Reich, W., 83

Reik, T., xv, 20, 21, 144, 182, 201, 300

Renik, O., 171, 180

Renshon, S. A., 151

Resnik, J., 69, 131

Richards, H. J., 78

Riding, A., 68

Rieff, P., 2

Robbins, A., xv, 22

Rock, M. H., 54

Rockland, L. H., 143, 309

Rodman, F. R., 21, 149

Roland, A., 4

Rosen, R. C., 254

Roth, A., 63, 88

Roth, S., 67, 70

Rothgeb, C., 22

Rothschild, B., 92

Rounsaville, B. J., 243

Rubinovits-Seitz, P. F. D., 308

Ruger, B., 246

Russell, P. L., 246

S

Saakvitne, K., 265

Sacks, O., 38

Safran, J D., 41, 48, 73, 77

Sampson, H., 81, 136

Sandell, R., 63

Sarnat, J E., 54

Sashin, J., 68

Sass, L. A., 45

Schafer, R., xvi, 23, 82, 139, 140, 142, 161, 305, 306,

308

Scharff, D. E., 306

Schimek, J. G., 18

Schlesinger, H. J., 11, 13, 153, 215, 308

Schneider, K. J., 28

Schore, A. N., 3, 25, 145, 244, 280, 281

Schwartz, H. R., 154, 289

Searl, M. N., 177

Searles, H., 21, 158, 281

Sechehaye, M. A., 219

Seinfeld, J., 146

Seligman, M., 17, 63, 64

Semrad, E. V., 70

Shane, E., 101, 177, 189, 306

Shane, M., 177, 189, 306

Sharpe, E. F., 69, 280, 281

Shaver, P. R., 145

Shaw, D., 41, 158, 160, 161

Shedler, J. 16, 245

Siegert, M., 6

Sifneos, P., 245

Silver, A. S., 289

Silverman, L., 93

Singer, B., ix

Slavin, J. H., 49, 165

Slavin, M., 171, 282

Slochower, J. A., 189, 297

Smith, M., 245

Smyth, J. M., 268, 297

Snyder, C. R., 47

Solms, M., 3, 145, 244, 280, 281

Solomon, R., 138

Solomon, L., 68

Spence, D. P., 139

Spence, M., 125

Spezzano, C., 39, 246

Stark, M., xvi, 146, 213, 308

Steiner, J. 136

Steingart, L., 158

Sterba, R., 52

Stern, D. B., 93, 146, 245

Stern, D. N., 142

Stoller, R. S., 219

Stolorow, R D., 20, 37, 76, 171, 279, 306

Stone, L., xi, 10, 281

Storr, A., 298, 308

Strachey, J., 52

Strassle, C. G., 74

Strausser-Kirtland, D., 68

Strean, H., 26

Strenger, C., 3, 28, 256

Strozier, C. B., 284

Strupp, H., 154

Stuhr, U., 246

Sue, D. W., 170

Sullivan, H. S., 18, 21, 48, 76, 224, 248

Sundelson, D., 130

Symington, N., 259

Symonds, B. D., 73

Szasz, T. S., 2, 34, 130, 281

T

Target, M., 41, 251

Teyber, E. M., 307

Thau, S., 37, 244

Thompson, C., 181

Thompson, L. W., 73

Thompson, M. G., 11

Thomson, P., 251

Tomkins, S. S., 20, 39

Toronto, E. L. K., 189

Tronick, E., 222

Turnbull, O., 3, 244, 280

Tyson, P., 68

V

VandenBos, G. R., 76, 308

van der Kolk, B. A., 145, 251

van Luyn, B., 37

Vaughan, S. C., 244

Volkan, V. D., 162

Vorus, N., 17

W

Wachtel, P. L., 24, 149, 308

Waelder, R., 32, 69

Wallerstein, R. S., 5, 14, 17, 147, 279

Wampold, B. E., x, 25, 26

Warren, C. S., 186, 309

Washton, A. M., 78

Weinberger, J., x, 14, 73

Weiner, I. B., 306

Weisaeth, L., 251

Weishaar, M. E., xii

Weiss, J., 44, 81, 102, 136, 308

Weissman, M. M., 243

Welch, B. L., 7, 87, 111, 193

Werble, B., 222

Westen, D., 38, 242

Wheelis, A., 297

Wilson, A., 34

Winnicott, D. W., 21, 27, 68, 69, 79, 103, 125, 132,

148, 149, 160, 177, 189, 190, 229, 230, 248, 277,

283, 303, 306

Winokur, M., 28

Wolf, E. S., 307

Wolpe, J., 243

Woolfolk, R. L., 28

Wurmser, L., 61

Y

Yalom, I. D., 61, 297

Yeomans, F. E., 3, 80, 309

Yogman, M. W., 144

Young, J. E., xii, 62

Young-Breuhl, E., 41

Young-Eisendrath, P., 259

Z

Zetzel, E., 74, 246

Zur, O., 196

Subject Index

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passage, please use the search feature of your e-book

reader.

Abagnale, Frank, 153

Abstinence, 14–15

Abuse in relationship, 209

Acknowledging

anger, 185–186

areas of competence in patient, 92

Addiction to authenticity, 272

Affect attunemenr to, 37–40

isolation from, 199–200

See also Emotion

Affective exhaustion, 263–264

Affect tolerance, 68

Agency setting, working in, 261–262 287–288

Aggression, outlets for, 292–293

Aging as therapist, 281–282

Altruism, 286

American culture and European psychoanalytic

sensibility, 10

American Psychoanalytic

Association, 7

American Psychological Association, 302

Analogy, 87

Anger

about limits, 86

acknowledging, 185–186

See also Hostility

Anorexia, 33

Antisocial personality organization, 160, 279–280

Anxiety

antidote to, 52

in new therapist, 46–47

separation, dealing with, 287

Art

establishing working alliance as, 74–75

practice of psychotherapy as, 25, 50

saying no as, 126–128

Attachment adapting manner to style of patient, 145

overview of, 40–41

Attention, focusing during session, 31–32, 93–94, 108

Attitudes of psychoanalytic sensibility

attachment, 40–41

complexity, 32–34

curiosity and awe, 29–32

faith, 42–44, 67

identification and empathy, 34–36

overview of, 27–29

subjectivity and attunement to affect, 36–40

Atwood, George, 20

Authenticity, addiction to, 272

Authority

persons in and opportunities for mutuality, 271–272

skepticism toward, 50–51

Availability

longterm, 220, 238–240, 277

setting limits on, 124–126

Awe, sense of, 29–32

B

Back problems, 262, 289

Barter arrangement, 116

Behavioral movement, 243

Behavior outside consulting room, 268

Being alone in presence of therapist, 132–133

Belief system

attachment, 40–41

complexity, 32–34

curiosity and awe, 29–32

faith, 42–44, 67

identification and empathy, 34–36

implicit, 4

subjectivity and attunement to affect, 36–40

universal, 27–28

Bias of author, xv-xvi, 20–26

Biographical information, disclosure of, 187–189

Borderline personality organization

obsessional stalking and, 269–270

parasuicidal gesture and, 79–80

setting boundaries and, 227, 228

transference and, 95–96

See also Donna case study

Boundaries

art of saying no, 126–128

availability, 124–126

cancellations, 122–124

determining, 100–102

deviating from, 102–104, 178–180

importance of, 107

money, 115–121

privacy and inviolability, 108–111

setting with borderline organized person, 227, 228

time, 111–115

See also Clinical quandaries; Limits

Boundary crossing, 101

Boundary violation

definition of, 101

reaction to by new therapist, 51–52

Bowlby, John, 41

Brain, effects of emotional connection on, 280–281

Breaking rules, feeling of guilt when, 11–12

C

Cancellations, 122–124

Caregiver, traumatizing, 228

Case studies, 197–198. See also Donna case study;

Molly case study

Catch Me If You Can (movie), 153

Character pathology, growth in, x-xi

Child, treating, 264

Child custody issues, 178

Choosing supervisor, 53–56

“Classical” technique of psychoanalysis, 10–11, 22

Client. See Patient

Clinical impressions

Donna, 221–222

Molly, 200–202

Clinical quandaries

boundary deviations, 178–180

chance encounters, 165–168

disclosure, 180–189

enactments, 170–180

innocent invitations, 169–170

overview of, 163–164

requests for other treatments, 176–178

touch, 189–194

See also Boundaries

Clinton, Bill, 151–152

Cognitive-behavioral treatment, 23–24,38

Colleagues

being misunderstood by, 267–268

doing right by, 301–302

treating with contempt, 272–275

Comic worldview, 28

Compassion, 258–259

Competence in patient, acknowledging areas of, 92

Complementary countertransference, 186

Complexity, assumption of, 32–34

Concerns of patient, addressing, 85–86

Concordant countertransference, 186

Conditions of work, 99–102

Confidentiality issues, 182

Consent to treatment, 87–88, 182

Consistency, importance of, 104

Consultation, 300. See also Supervision

Contact, extratherapeutic

by chance, 165–168

by invitation, 169–170, 172–175

Containment, providing, 134–135, 143

Contempt

for client, mitigation of, 65, 67

for colleagues, 272–275

unconscious, for client, 60–61

Continuing education, 294–295

Continuum of treatment

Kernberg’s levels of severity and, 143–144

psychoanalysis and psychoanalytic therapies, 13–14

Contracting for safety, 78–79

Couch, recommending, 93–94

Countertransference

disclosure of, 185–186

encouraging client to seek justice and, 274

Freud’s understanding of, 14

relational movement and, 18

Courtesy, professional, 273–274

Creative energy

neurotic features and, 90–91

outlets for, 297–298

Credentials, sharing with patient, 85–86

Culture

American, and European psychoanalytic sensibility, 10

extratherapeutic contact and, 170

theoretical model and, 21

touch and, 192

Curiosity, sense of, 29–32

D

Depression in mother, 222–223

Depressively organized person, response to, 105, 106

Developmental theory, 248–251

Disagreement with supervisor, 57–60

Disclosure

of countertransference reactions, 185–186

inevitable, 180–182

of information vital to patient, 182–185

of personal or biographical information, 187–189

Displacement, 15

Diversity within psychoanalytic community, 19–20

“Dodo bird” phenomenon, ix–x

Domestic life of therapist, 298–299

Donna case study

beginning phase of treatment, 225–229

early clinical impressions, 221–222

initiation of therapy, 220–221, 224–225

middle phase of treatment, 229–236

overview of, 219–220

personal history, 222–224

posttermination observations, 237–240

termination phase, 236–237

Door, getting patient out, 114–115

The Drama of the Gifted Child (Miller), 67–68

Dream analysis

bringing up subject of, 140

Donna case study, 236–237

Molly case study, 207, 215

overview of, 30–31

Dualism, 243

Duration

of session, 111–112

of therapy, 64, 84

E

Eating disorder, 33

Educating patient about therapeutic process

analogies and, 86–87

in “asides,” 249–250

couch, recommending, 93–94

as teaching, 244

working alliance and, 74–76

Education,

continuing. See Learning, ongoing and

personally relevant

Effectiveness of therapy, 182

Ego, care of

ongoing psychological education, 294–295

overview of, 293

privacy, 295–296

self-expression, 297–298

Ego psychology movement, 22

Emotion

integrating into awareness, 245–246

modulating and accepting, 246–248

talking about, 244–245

See also Affect

Emotional exhaustion, 263–264

Emotional intelligence, 248

Emotional safety, establishing for patient, 81–86

Emotional support, need for, 291–292

Empathy

attunement to affect and, 37–40

identification with patient and, 35–36

outsider, experience of feeling like, and, 70

therapy for therapist and, 60–69

Empowering patient, 156–157

“Empty” client, 256–258

Enactment

attack on professionalism as, 171–172

gifts as, 175–176

loaded invitations as, 172–175

overview of, 170–171

rule observance and, 49–50

sexual, 192–194

therapy process and, 18–19, 82–83

Encounter by chance with patient, 165–168

Enlightenment, values of, 7

Ethical issues, 178–180, 274–275

“Evenly hovering attention,” 31–32, 93–94

Exercise, 289

Exhaustion, affective, 263–264

Exhibitionistic strivings, 291

Experience of therapy, learning from

development, 248–251

emotion, 244–248

forgiveness and compassion, 258–259

intimacy and sexuality, 253–256

overview of, 241–242

psychoanalytic knowledge, 242–244

self-esteem, 256–258

trauma and stress, 251–253

Explanations, self-serving, 126–128

Exposing one’s work, 299

Expression

addressing resistance to, 141–142

free, encouraging in patient, 91, 93, 135–136

self-expression, 297–298

See also Talking

F

Facilitating sounds made by therapist, 138

Facilitating therapeutic process, 139–141

Faith, therapeutic, 42–44, 67

Falling in love, 29–30

Family, doing right by, 298–299

Fee, setting, 116–120, 290

Financial issues, 115–121, 289–290

Flatness, sense of, 295

Flexner Report (1910), 5

Focusing attention during session, 31–32, 93–94, 108

Forgiveness, 258–259

Foundations of practice, 69–71

Frame, therapeutic

deviating from, 102–104, 189

overview of, 100–102

“Free” treatment, 117–118, 270–271

Frequency of treatment sessions, 63–64, 83–84

Freud, Sigmund, 5–6, 9, 11, 99–100, 279

Freudian psychoanalysis, 14–17

Fromm-Reichmann, Frieda, 283

G

Gift from patient, 175–176

Gratifications of occupation

aging well and living longer, 281–282

helping, 282–283

ongoing and personally relevant

learning, 278–281

overview of, 277–278

See also Occupational hazards

Greenberg, Joanne, 283

Grieving

after loss of confidential relationship, 276–277

in Donna case study, 230

in Molly case study, 213–214

unconscious anniversary reaction and, 250

Groups, supervision, 294

Guilt

about domestic life, 298–299

rational and irrational, 265–266

when breaking rules, 11–12

H

Hanratty, Carl, 153

Hazards of occupation. See Occupational hazards

Healing potential of therapy

love and, 41

personality of therapist and, 66

research on, x

Health and self-care, 288–289

Helping, gratifications of, 282–283

Homicidality, 80, 266, 300

Honesty in psychodynamic approach

about illness, terminal, 184

about therapeutic technique, 97–98

being oneself, 52–53

contracting for safety and, 78–79

encouraging in patient, 135–136

faith and, 43–44

love and, 161

self-care and, 303

as theme, 1–3

Hospitalization, negotiations about, 77–78

Hostility

as motivation behind request, 176–177, 179

of other professionals, 272–275

See also Anger

Hugging patient, 189–192

I

Id, care of

finances, 289–290

health, 288–289

overview of, 286–287

play, 293

sleep and rest, 287–288

sublimations, 291–293

Identification with patient, 34–36

Illness coping with, 288–289, 296

terminal, 184, 277

I Never Promised You a Rose Garden (Greenberg),

283

Informed consent, 87–88, 182

Initiation of therapy

Donna, 220–221, 224–225

Molly, 198–200

Instinctual drive compared to emotional and affective

disposition, 39

Insurance, private, 7–8, 121, 290

Integrating

psychoanalytic

therapy

with

other

approaches, 149–150

Integrity, maintaining sense of, 299

Intervention, passive versus active, 145–147

Intimacy, emotional, expanding

capacity for, 253–256

Inviolability of patient, 108–111

Invitation

to event involving client, 268–269

for out-of-office interaction, 169–170

Isolation of psychoanalysis, 8, 294

K

Khan, Masud, 156

Klein, Melanie, 148

Knowledge

breadth of therapist’s, 69–70

psychoanalytic, 242–244

of self, impetus toward, 278–281

See also Experience of therapy, learning from;

Learning, ongoing and personally relevant

Kohut, Heinz, 148

L

Language

power of, 245

straightforward, ordinary, using, 140, 142

Learning, ongoing and personally relevant, 278–281,

294–295. See also Experience of therapy,

learning from

Lethality, assessment of, 79–80, 266

Liabilities, practical professional, 260–262

Liberal arts education, 69

Life, manageable type of, 252

Life experience, 70

Limits

developmental issues and, 126

fury about, 86

set by patients, 120–121 See also Boundaries

Listening

overview of, 133–134

preliminary considerations, 134–137

psychoanalytic, and therapeutic

power, 152–155

styles of, 137–139

unfocused, 31–32, 93–94

Listening with the Third Ear (Reik), 21

Living longer, 281–282

Love in therapy, 41, 157–161

M

Mahler, Margaret, 41

Masochistic personality style, 201, 204–205

Maturational context of problem, 248–251

Medicalization of psychoanalysis, 7–12

Medical vertex, 3

Medication, 243–244

Menninger Clinic, 269

Mental health

illusory, 245–246

landscape of in U.S., xii-xiii

law regarding, 109, 300

Metaphor, 87

Misunderstood, being, by friends and colleagues, 267–

268, 272–275

Molly case study

beginning phase of treatment, 205–211

early clinical impressions, 200–202

initiation of therapy, 198–200

middle phase of treatment, 211–214

overview of, 197–198

personal history, 202–205

posttermination observations, 217–218

termination phase, 214–217

Money issues, 115–121, 289–290

Moralism, 2–3

“Moral masochist,” 201

Multiple function, 33

Murder,

patient

who

commits,

266. See also

Homicidality

N

Narcissism in psychoanalysis

controlling, 138

history of, 8–9

interpretation of, 94–95

meeting needs for, 291

as occupational hazard, 275–276

Narcissistic personality organization, 160

National Psychological Association for Psychoanalysis

(NPAP), 20, 21

Negotiations

about conditions of therapy, 84

about hospitalization, 77–78

about safety, 76–79

Neurotic person, 198

Neutrality, 15

New York Psychoanalytic Institute, 22

O

Obstacles to full participation in treatment, addressing,

88–91

Occupational hazards

addiction to authenticity, 272

affective exhaustion and indirect traumatization, 263–

265

guilt, rational and irrational, 265–266

hostile or insensitive professionals, 272–275

loss, 276–277

narcissistic aggrandizement, 275–276

practical professional liabilities, 260–262

problematic relations with others, 267–270

working overtime, 270–272

See also Gratifications of occupation

Omnipotence, 265–266

Oral tradition of psychotherapy practice, xiv-xv

Orientation of therapist

being oneself, 52–53

mistakes, making, 48–52

supervision, getting most from, 53–60

Outsider, experience of feeling like, 70

Overdetermination, 32–33

Overgeneralization, 279

P

“Panic button,” installing, 80–81

Paranoid person, 225–226, 230

Parsimony, 34

Patient

acknowledging areas of

competence in, 92

adapting intervention to, 12

characteristics of and therapeutic

style, 143–145

characterological differences between therapist and,

105–107

compliance without understanding, 97–98

empowering, 156–157

identification with, 34–36

safety, establishing for, 76–86

sexual relationship with, 6, 152, 192

socialization into role of, 90

See also Educating patient about therapeutic process;

Working alliance, establishing

Perfection, pursuit of, 48–49

Personal history

disclosure of, 187–189

Donna, 222–224

Molly, 202–205

Personality organization

antisocial, 160, 279–280

enactments and, 170–171

listening perspective and, 138–139

narcissistic, 160

self-esteem and, 256–257

See also Borderline personality organization

Physical complaints, 246

Physical safety, establishing for patient, 76–81

Posttermination observations

Donna, 237–240

Molly, 217–218

Power

empowering patient, 156–157

overview of, 150

psychoanalytic listening and therapeutic, 152–155

resistance to appreciating, 155–156

in role of therapist, 150–152

of words, 245

Prestige of psychoanalyst, 8–10, 150–151

Prevention issues, 239, 251–252

Privacy issues

boundaries and, 108–111

private space, intrusion by client into, 165, 168

self-care and, 295–296

Private practice, 262

Process of therapy

being alone in presence of therapist, 132–133

influences on therapeutic style, 142–149

listening, 133–139

talking, 139–142

Professionalism, attack on by client, 171–172

Projection

definition of, 15

misunderstanding based on, 279–280

Psychoanalytic Case Formulation (McWilliams), 85,

88

Psychoanalytic practice

contemporary conceptions of, 17–20

diversity within, 19–20

evolution of technique, 4–7

foundations of, 69–71

Freudian psychoanalysis, 14–17

integrating with other approaches, 149–150

medicalization of, 7–12, 16

other treatment compared to, 3–4, 23–26

overview of, xvi-xvii

psychoanalysis compared to, 13–14, 17

See also Power; Process of therapy

Psychopathology

levels of severity of, 143–144

maternal depression and, 222–223

Psychotherapy, definition of, 16–17

Psychotherapy for Better or Worse (Strupp, Hadley, &

GomezSchwartz), 154

R

Raising fee, 120

Rationale, giving

for behavior, 92–93

for boundaries, 126–128

Receptivity, 31–32, 133

Record keeping, 299–300

Recreation, 293

Regression

of patient, 17–18, 198

when in training, 57–58

Reik, Theodor, 20, 21, 51

Relational movement, 12, 18–19, 21. See also

Enactment

Relations with others, problematic, 267–270

Religious vertex, 3

Requests

for help by casual acquaintance, 270–272

for other treatment, 176–178

for personal exemption, 106

for release of information, responding to, 109–111

for special treatment, 178–180

Research on psychoanalysis, 9, 17

Resentment, protecting against, 119–120, 127, 287

Resistance

to appreciating one’s power as therapist, 155–156

dealing with, 89–90

Freud’s understanding of, 14, 15

interpretation of, 227

to self-expression, addressing, 141–142

Resolution, 16

Reversal as defense, 202

Risk management, 299–301

Robbins, Arthur, 22

Rules

feeling of guilt when breaking, 11–12

observance of and enactment, 49–50

See also Boundaries; Limits

S

Safety, establishing for patient

emotional, 81–86

physical, 76–81

Safety, establishing for therapist, 80–81

Scheduling issues, 111–115, 182–183

Self-acceptance as goal of therapy, 137

Self-care

of ego, 293–298

of id, 286–293

overview of, 285–286

of superego, 298–303

Self-consciousness of individuals connected to patient,

267

Self-destructive behavior, 231–232

Self-disclosure. See Disclosure

Self-esteem, 256–258

Self-expression, 297–298

Self-knowledge, impetus toward, 278–281

Self psychology movement, 21, 65

Separation anxiety, dealing with, 287

Sexual attraction, confessing, 186

Sexual contact between client and treater, 6. 152, 192–

194

Sexuality

attitude toward, 183

expanding capacity for intimate, 253–256

Molly case study, 212–213, 215

self-care and, 293

Sexual orientation, disclosure of, 187–188

Shame

active, educative reduction of, 96

addressing and reducing, 137–138

raising issues and, 190

Shire, Albert, 181

Silence and early treatment, 135

Sleep and rest, 287–288

Society for the Exploration of Psychotherapy

Integration, 149

Speech, encouraging free, 91–93, 135–136

Splitting, 301

Spontaneity, 103–104

Status and role, 8–10, 150–151

Stolorow, Robert, 20

Stressful experience, 251–253

“Striking when the iron is cold,” 227

Subjectivity, disciplined, 36–40

Sublimations, 291–293

Suicidality, 77–80, 266, 300

Superego, care of

colleagues, doing right by, 301–302

exposing one’s work, 299

family, doing right by, 298–299

honesty, 303

overview of, 298

risk management, 299–301

Supervision

exposing one’s work and, 299

getting most from, 53–60

group for, 294

reaction to, 50–52

Symptom, experience of in

transference relationship, 232, 233

T

Talking

addressing resistance to self-expression, 141–142

facilitating therapeutic process, 139–141

See also Expression

Teaching students

approach to, xi-xii, xiv

“classical” technique of

psychoanalysis, 10–12

See also Supervision

Technique, commonalities of, 135–136. See also

Process of therapy

Terminating session, 113

Termination phase of treatment

Donna, 236–237

Molly, 214–217

Testimony, legal, giving, 109–111

Testing therapist, 102–104, 136

Theme of psychodynamic approach, 1–3

“Theology” of psychoanalytic practitioner, 4

Therapeutic style

influences of, 142–143

patient characteristics and, 143–145

personality of therapist and, 147–149

phase of therapy and, 145–147

Therapist

alliance between patient and, 41, 73–76

being alone in presence of, 132–133

being oneself, 52–53

characterological differences between patient and, 105–

107

as container of images and feelings, 134–135

depressive dynamics in, 105–107, 148–149

first experience in role of, 46–47

mistakes, making, 48–52

paradox of, 47

power in role of, 150–152, 155–156

sense of safety of, 80–81

testing, 102–104, 136

therapy for, 60–69

See also Supervision; Working alliance, establishing

Third-party reimbursement for psychotherapy, 7–8,

121, 290

Tikkun, 283

Time between sessions, 111

Tomkins, Sylvan, 20

Tone

of book, xiv

importance of, 219

maternal versus paternal, 144–145, 146–147

of therapist, 143–144

Touch

overview of, 189

physical holding, 189–192

sexual, 192–194

Tragic worldview, 28

Transference emergence of, 159

experience of symptom in, 232, 233

Freud’s understanding of, 14, 15

introducing work with, 94–96

Molly case study, 210, 211

negative, 83

power and, 152

processing of, 159–160

toward supervisor, 57–59

traumatized client and, 253

views of, 73–74

Transference neurosis, 15–16

Traumatic experience, 251–253

Traumatization, indirect, 264–265, 285

Treatment cognitive-behavioral, 23–24, 38

duration of, 64, 84

“free,” 117–118, 270–271

frequency of, 63–64, 83–84

obstacles to full participation in, addressing, 88–91

psychodynamic compared to other, 3–4

Treatment history beginning phase, 205–211, 225–229

middle phase, 211–214, 229–236

“The Two Analyses of Mr. Z.” (Kohut), 279

U

Unconscious phenomena, 1–2

Unconscious process, influence of, 29–31

V

Vacation time, 287

Voyeurism, 264–265, 280, 291

W

Warmth, therapeutic, rejection of by patient, 136–137

Welch v. the American Psychoanalytic Association, 7

Winnicott, D. W., 132, 148–149

Work conditions, 99–102

Working

in agency setting, 261–262, 287–288

overtime, 270–272

Working alliance, establishing

as art, 74–75

attachment and, 41

disclosure and, 183–184

Donna case study, 225–229

emotional safety and, 81–82

Molly case study, 205–211

rationale for behavior, giving, and, 92–93

Worldview, psychoanalytic

attachment, 40–41

complexity, 32–34

curiosity and awe, 27–29

faith, 42–44, 67

identification and empathy, 34–36

overview of, 27–29

subjectivity and attunement to affect, 36–40

Writing, professional, 297–298

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